Multi delivery jobs in United Kingdom

Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- all whilst working within a friendly multidisciplinary team in a rewarding environment? London Children’s Practice is an exciting and creative practice looking for an ambitious Speech and Language Therapist who wants to grow their clinical skills in a strong team environment. We place a high importance on work-life balance, so we offer a Summer Contract that maximises annual leave! We’re also trialling provision for 10% rest every day! Job Title: Paediatric Speech and Language Therapist Location: Regional Role, Surrey/Epsom Salary: Up to £55,000 FTE, dependent on experience – plus a welcome bonus of £2000 (£1000 after successful completion of 3 months and £1000 after successful completion of probation) All experience levels considered – multiple positions available due to growth Hours: 37.5 Hour Week - Flexible working across 6 days (Monday-Saturday) Contract: Permanent - Summer contract – 50 weeks (5 weeks off in summer break, + 22 days holiday) About London Children’s Practice The London Children's Practice is a renowned multidisciplinary hub, with a 15-year legacy of delivering exceptional care to children, young people, and families, both in London and internationally. Our success is built on a foundation of growth, collaboration, diversity, and care, which underpins every aspect of our therapeutic and assessment services. We work in close partnership with schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes. As part of the Outcomes First Group, a recognised leader in exceptional education, The London Children's Practice works with the OFG Momenta Connect brand. Our partnership helps young people overcome educational barriers, engage with their learning, and embrace their unique strengths to find their path. With The London Children's Practice entering a significant phase of growth, now is an exciting time for new employees to join and develop professionally. For more information about the London Children’s Practice, please visit our website: ___ About the role We are seeking an enthusiastic, creative, and motivated Paediatric Occupational Therapist/SALT/Ed Psych to join our expanding multi-disciplinary team and working in our Epsom Clinical Hub in a hybrid school and outpatient clinic setting. As a Paediatric Speech and Language Therapist, you will play a vital role in unlocking children and young people's potential by assessing their needs and providing specialised interventions in school based and clinic-based settings. This is achieved by working collaboratively with parents, carers, multidisciplinary and teaching teams across our hub school and clinic setting to ensure that interventions are effectively ?integrated into the young person's daily life. A key function is equipping key adults in that young person's life with the skills to confidently support them in achieving their therapy goals using evidence based delivery models. In your role as a Paediatric Speech and Language Therapist , you will conduct comprehensive assessments of a child or young person's various developmental or learning needs with standardised and non-standardised assessment tools alongside developing and implementing individualised intervention plans and collaborating with teachers, parents, and other professionals to integrate these goals into the child or young person's daily environment. The role also involves evaluating intervention effectiveness, providing training and upskilling to key adults, and maintaining accurate documentation. The therapist will actively participate in multidisciplinary meetings to ensure coordinated care for children and young people with complex needs. You will hold an independent caseload within the outpatient clinic site alongside dedicated work days in the conjoined SEND school setting working collaboratively with the on site therapy team and teaching staff to deliver therapy provision within the learning environment. Location: Momenta Clinical Hub - Epsom Essential Criteria: • BSc or MSc in Speech and Language Therapy., • Experience working within a paediatric setting., • Experience working with EHCPs and SLT provision in a school setting., • Experience working with complex behaviours., • Experience completing assessments for Education, Health, and Care Plans, • Specialist CPD and/or training, • Trauma-Informed care experience Momenta Connect offers an end-to-end solution designed to support children facing complex educational and emotional barriers. Our services are aligned with best practices from Outcomes First Group, ensuring our interventions are expert-led and impactful. We provide a comprehensive suite of services: • Timely, expert-led diagnostics for ADHD, autism, and dyslexia., • Immediate access to a multi-disciplinary team of therapists providing a full range of clinical assessments and therapies., • Inclusion Hubs which integrate specialist teaching and clinical support directly within school facilities. For more information about Momenta Connect, please visit our website: Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including: • 5 weeks off in the school summer break, • 22 days of annual leave + years of service allowance, • 1 CPD day to use towards training, • Annual CPD opportunities + Monthly internal CPD provided, • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits, • 100s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme At LCP, we are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ref: 302292

Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a ‘Great Place to Work’ for the 6th year running? Does working 4 days a week with FULL pay sound like a dream?!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Speech and Language Therapist Location: Ashley Park – Epsom & Walton-on-Thames, Surrey KT18 7LR (some working across both sites but main focus at Epsom site) Salary: Up to £53,200 FTE DOE Hours: 37.5 hours per week 8:30am - 4:30pm Mon - Fri Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About Outcomes First Group At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. We exist to provide, champion and develop an exceptional education that is research-led and tailored around the abilities and aspirations of the individual - a commitment that shapes tomorrow’s leaders, cultivates a lifelong love of learning and equips young minds to craft their own bright futures. At the heart of our philosophy lies a unique blend of tradition and innovation. We champion smaller class sizes, personalised learning plans and a curriculum that prepares students for success both in and beyond the classroom, evidenced in a 97% success rate in guiding our leavers into education, employment or training. As the largest and most accomplished organisation in our sector, we have the capability to invest in forward-thinking initiatives and resources based on the needs of the individual pupil, rather than the collective. This investment creates consistent and measurable results for our pupils and teams. Outcomes First Group operates a number of specialist education and care brands across the UK, including Blenheim Schools, each delivering tailored provision to meet the diverse needs of children and young people. To find out more about our segments and expert services, visit: ___ The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Ashley Park school Working collaboratively with the education team, you will support the embedding of clinical excellence at a whole school level for pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the OFG pyramid model of clinical delivery, working in an MDT to target support at a whole school level where possible. You will be supported by the standards team and the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be supported in case management and planning work, any required assessments and interventions by the Lead Clinician and your designated clinical supervisor. You will also contribute to staff training and consultation as required. This post would suit a resilient, creative, flexible and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Ashley Park – Surrey – Ashley Park School forms part of our Options Autism brand, and is an independent specialist day school, supporting up to children aged 5 – 11 For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: • Undergraduate or Postgraduate degree in Speech and Language Therapy, • HCPC registered, • Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles, • Some knowledge of neurodiversity and trauma informed practice, • Some experience of multi-disciplinary working in a range of settings, • Some experience of communicating with/working with families/relatives and carers, • An interest in developing knowledge and skills in different areas of SaLT practice, • Good relationship building, analytical and judgmental skills, • Good communication skills (oral and written), • Good time management and organisational skills, • Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards, • Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile, • Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group, • Ability to work collaboratively as part of the multi-disciplinary team, • Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual’s communication strengths, differences, traits, difficulties and needs profile, • Some evidence of understanding the relationship between arousal levels and communication Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical heath checks, • *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit, • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 304812 #speechltherapy #speechandlanguagetherapy #CareersinEducation#SpecialEducation #CareersinCare #CareersinSpecialEducation #Therapists

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We’ve established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You’ll need excellent people skills and strong technical ability as you visit clients across the world. In return, you’ll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We are looking for someone who: * Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. * Has strong experience and the ability to lead projects in succession planning for multi-generational families and provide support to the wider private client team as a technical expert on a wide range of inheritance tax matters. * Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the tax considerations * Has experience of managing a complex portfolio of clients including taking control of client take-on and engagement, commercial management and identification of new opportunities. * Has an understanding of potential risks to the firm arising from various aspects of client engagement. * Can guide and supervise less experienced colleagues. * Can support, train, mentor and advise others. * Will challenge current practice – driving improvements and championing change. * Takes personal responsibility for own decisions and actions and those of others. * Leads projects of varying scale and complexity. * CTA and/or ACA qualified or equivalent. * Consult with colleagues and Partners on technical and risk matters. Operate at the highest level of technical excellence and knowledge. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Sky Sports Automation Director within Sky Sports Racing, you will sit at the heart of our live output, combining live gallery directing, editorial judgement and automation technology expertise to deliver high-quality racing coverage across all platforms. Working in a studio-based automated gallery environment, you will collaborate closely with producers, editorial teams, presenters, engineers and operational staff to ensure programmes are delivered accurately, dynamically and to the highest Sky broadcast standards. You will be at the forefront of a new way of working with an interest in new technology What You'll Do: • Operate live automation technology for programme transmission, ensuring smooth and reliable output., • Utilize automation systems to manage complex production sequences and adapt to live changes as needed., • Monitor and resolve errors or conflicts in the rundown using NRCS or automation tools., • Respond dynamically to breaking situations, adjusting live coding while maintaining broadcast standards., • Demonstrate strong knowledge of multi-camera directing, lighting, sound, graphics, and media delivery., • Proficient in Ross Overdrive and its integration with gallery devices (vision/sound mixers, graphics, video playout, camera robotics)., • Manage camera shot selection via Shotoku and coordinate production crews, presenters, reporters, and remote sources., • Collaborate with editorial teams to ensure accurate building and coding of story elements within automation workflows., • Make rapid, clear decisions under pressure to maintain Sky's high-quality output., • Work closely with internal/external teams to gather requirements and develop efficient automation workflows., • Partner with management and engineering to refine processes and resolve technical issues promptly., • Uphold compliance, safety, and company standards while fostering an inclusive, innovative, and high-performing environment., • Act as an ambassador for Sky Sports, ensuring integrity, respect, and customer-focused decision-making. What You'll Bring:, • Strong passion for TV production with deep familiarity with Sky brands and subject matter., • Proficient in Ross Overdrive and its integration with gallery systems., • Solid knowledge of multi-camera directing, lighting, sound, and graphics., • Understanding of horse racing and related editorial requirements., • Extensive experience in live television gallery operations., • Technologically driven with a focus on innovation and continuous improvement., • Highly collaborative and team-oriented., • Confident in fast-paced, dynamic environments with the ability to make quick, effective decisions under pressure., • Strong problem-solving skills and ability to remain calm during live broadcasts. Team Overview Sky Sports Racing is Sky Sports' dedicated horse racing channel, delivering trusted, informative and entertaining coverage across live television and digital platforms. We foster a collaborative, inclusive and innovative culture where creativity, integrity and respect sit at the heart of everything we do. If you're excited by live sport, evolving broadcast technology and editorial storytelling, this is an opportunity to play a key role in shaping our output. We're looking for creative individuals with a keen eye for detail to join our team and enhance our world class output across all platforms. If you can embrace the fast-paced nature of sports broadcasting, then this could be for you. FTC Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Access to free NOWTV, for streaming all your favourite shows, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As Sky Sports Automation Director within Sky Sports Racing, you will sit at the heart of our live output, combining live gallery directing, editorial judgement and automation technology expertise to deliver high-quality racing coverage across all platforms. Working in a studio-based automated gallery environment, you will collaborate closely with producers, editorial teams, presenters, engineers and operational staff to ensure programmes are delivered accurately, dynamically and to the highest Sky broadcast standards. You will be at the forefront of a new way of working with an interest in new technology What You'll Do: • Operate live automation technology for programme transmission, ensuring smooth and reliable output., • Utilize automation systems to manage complex production sequences and adapt to live changes as needed., • Monitor and resolve errors or conflicts in the rundown using NRCS or automation tools., • Respond dynamically to breaking situations, adjusting live coding while maintaining broadcast standards., • Demonstrate strong knowledge of multi-camera directing, lighting, sound, graphics, and media delivery., • Proficient in Ross Overdrive and its integration with gallery devices (vision/sound mixers, graphics, video playout, camera robotics)., • Manage camera shot selection via Shotoku and coordinate production crews, presenters, reporters, and remote sources., • Collaborate with editorial teams to ensure accurate building and coding of story elements within automation workflows., • Make rapid, clear decisions under pressure to maintain Sky's high-quality output., • Work closely with internal/external teams to gather requirements and develop efficient automation workflows., • Partner with management and engineering to refine processes and resolve technical issues promptly., • Uphold compliance, safety, and company standards while fostering an inclusive, innovative, and high-performing environment., • Act as an ambassador for Sky Sports, ensuring integrity, respect, and customer-focused decision-making. What You'll Bring:, • Strong passion for TV production with deep familiarity with Sky brands and subject matter., • Proficient in Ross Overdrive and its integration with gallery systems., • Solid knowledge of multi-camera directing, lighting, sound, and graphics., • Understanding of horse racing and related editorial requirements., • Extensive experience in live television gallery operations., • Technologically driven with a focus on innovation and continuous improvement., • Highly collaborative and team-oriented., • Confident in fast-paced, dynamic environments with the ability to make quick, effective decisions under pressure., • Strong problem-solving skills and ability to remain calm during live broadcasts. Team Overview Sky Sports Racing is Sky Sports' dedicated horse racing channel, delivering trusted, informative and entertaining coverage across live television and digital platforms. We foster a collaborative, inclusive and innovative culture where creativity, integrity and respect sit at the heart of everything we do. If you're excited by live sport, evolving broadcast technology and editorial storytelling, this is an opportunity to play a key role in shaping our output. We're looking for creative individuals with a keen eye for detail to join our team and enhance our world class output across all platforms. If you can embrace the fast-paced nature of sports broadcasting, then this could be for you. FTC Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Access to free NOWTV, for streaming all your favourite shows, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The Best HGV job you will ever do! Large Goods Vehicles (LGV) drivers will undertake delivery and collection of products to and from a variety of locations in line with all company policies and procedures. You will be required to work a flexible shift pattern consisting of nights, late and early shifts including weekends. Your minimum contracted hours will be 32 hours, however routes are assigned up to 12.5 hours per day, as such you will regularly be expected to carry out additional hours. This role is based at our Erith site, Church Manorway, London DA8 1DL. Day-to-day you will collect shopping from our state-of-the-art warehouses and take it to our smaller regional sites. No multi drops or hidden lanes. What do you get in return? Alongside a safe working environment, we offer perks and benefits to suit everyone: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply: • Fill in an online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly pay: Basic Rate: £18.48 Evening premium rate (18:00-06:00): £20.48 Sunday Day Premium rate: £20.22 Sunday Evening Premium (18:00-06:00): £22.42 Overtime day rate: £23.10 Overtime Evening rate (18:00-06:00): £25.60 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be an Armed Forces Covenant employer providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Join Ocado Logistics today, where there are bags of possibilities.

The Best HGV job you will ever do! Large Goods Vehicles (LGV) drivers will undertake delivery and collection of products to and from a variety of locations in line with all company policies and procedures. You will be required to work a flexible shift pattern consisting of nights, late and early shifts including weekends. Your minimum contracted hours will be 32 hours, however routes are assigned up to 12.5 hours per day, as such you will regularly be expected to carry out additional hours. This role is based at our Erith site, Church Manorway, London DA8 1DL. Day-to-day you will collect shopping from our state-of-the-art warehouses and take it to our smaller regional sites. No multi drops or hidden lanes. What do you get in return? Alongside a safe working environment, we offer perks and benefits to suit everyone: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply: • Fill in an online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly pay: Basic Rate: £18.48 Evening premium rate (18:00-06:00): £20.48 Sunday Day Premium rate: £20.22 Sunday Evening Premium (18:00-06:00): £22.42 Overtime day rate: £23.10 Overtime Evening rate (18:00-06:00): £25.60 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be an Armed Forces Covenant employer providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Join Ocado Logistics today, where there are bags of possibilities.

The Best HGV job you will ever do! Large Goods Vehicles (LGV) drivers will undertake delivery and collection of products to and from a variety of locations in line with all company policies and procedures. You will be required to work a flexible shift pattern consisting of nights, late and early shifts including weekends. Your minimum contracted hours will be 32 hours, however routes are assigned up to 12.5 hours per day, as such you will regularly be expected to carry out additional hours. This role is based at our Erith site, Church Manorway, London DA8 1DL. Day-to-day you will collect shopping from our state-of-the-art warehouses and take it to our smaller regional sites. No multi drops or hidden lanes. What do you get in return? Alongside a safe working environment, we offer perks and benefits to suit everyone: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply: • Fill in an online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly pay: Basic Rate: £18.48 Evening premium rate (18:00-06:00): £20.48 Sunday Day Premium rate: £20.22 Sunday Evening Premium (18:00-06:00): £22.42 Overtime day rate: £23.10 Overtime Evening rate (18:00-06:00): £25.60 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be an Armed Forces Covenant employer providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Join Ocado Logistics today, where there are bags of possibilities.

The Best HGV job you will ever do! Large Goods Vehicles (LGV) drivers will undertake delivery and collection of products to and from a variety of locations in line with all company policies and procedures. You will be required to work a flexible shift pattern consisting of nights, late and early shifts including weekends. Your minimum contracted hours will be 32 hours, however routes are assigned up to 12.5 hours per day, as such you will regularly be expected to carry out additional hours. This role is based at our Erith site, Church Manorway, London DA8 1DL. Day-to-day you will collect shopping from our state-of-the-art warehouses and take it to our smaller regional sites. No multi drops or hidden lanes. What do you get in return? Alongside a safe working environment, we offer perks and benefits to suit everyone: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply: • Fill in an online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly pay: Basic Rate: £18.48 Evening premium rate (18:00-06:00): £20.48 Sunday Day Premium rate: £20.22 Sunday Evening Premium (18:00-06:00): £22.42 Overtime day rate: £23.10 Overtime Evening rate (18:00-06:00): £25.60 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be an Armed Forces Covenant employer providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Join Ocado Logistics today, where there are bags of possibilities.

The Best HGV job you will ever do! Large Goods Vehicles (LGV) drivers will undertake delivery and collection of products to and from a variety of locations in line with all company policies and procedures. You will be required to work a flexible shift pattern consisting of nights, late and early shifts including weekends. Your minimum contracted hours will be 32 hours, however routes are assigned up to 12.5 hours per day, as such you will regularly be expected to carry out additional hours. This role is based at our Erith site, Church Manorway, London DA8 1DL. Day-to-day you will collect shopping from our state-of-the-art warehouses and take it to our smaller regional sites. No multi drops or hidden lanes. What do you get in return? Alongside a safe working environment, we offer perks and benefits to suit everyone: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply: • Fill in an online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly pay: Basic Rate: £18.48 Evening premium rate (18:00-06:00): £20.48 Sunday Day Premium rate: £20.22 Sunday Evening Premium (18:00-06:00): £22.42 Overtime day rate: £23.10 Overtime Evening rate (18:00-06:00): £25.60 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be an Armed Forces Covenant employer providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Join Ocado Logistics today, where there are bags of possibilities.

Sage 200 Consultant - Remote - c60k A well-established professional services organisation is continuing its growth and is seeking to expand its systems delivery team with the addition of an experienced Sage 200 Consultant. The successful candidate will play a key role in supporting system implementations, enhancing financial processes, increasing automation, and promoting effective system usage across a range of teams and client environments. The role requires strong Sage 200 experience with a particular focus on manufacturing processes and barcode/stock management functionality.This role is ideal for a Sage 200 professional seeking career growth, exposure to diverse projects, and the opportunity to work in a supportive, collaborative, and flexible environment. Key Experience: • Lead full-cycle Sage 200 implementations from discovery to post-go-live support., • Analyse finance and operational processes to design effective Sage 200 solutions., • Configure Sage 200 modules, including financial, manufacturing, and commercial functionality., • Provide user training and ongoing support to drive adoption., • Collaborate with project teams and stakeholders to ensure successful delivery., • Proven hands-on experience with Sage 200, including financial and manufacturing modules., • Knowledge of core finance processes: GL, AP, AR, Cash Management, Purchasing, and multi-company reporting., • Experience with barcode/stock management and optimising manufacturing workflows., • Ability to configure modules, reports, dashboards, and automate processes.

TECHNICAL ARCHITECT • Technical Architect | Data Platform | AWS & Azure | Brownfield Modernisation, • £510 per day via Umbrella | Contract until 31/12/2026, • Remote (occasional travel to London, Manchester, Birmingham or Newcastle) Our client is undertaking the architectural modernisation of a large-scale, established data platform within a highly regulated government environment. This programme focuses on reshaping an existing brownfield data warehouse platform to align with enterprise standards, enable microservice-based upstream integration, and support secure multi-cloud connectivity - all while maintaining uninterrupted live service delivery. THE TECHNICAL ARCHITECT ROLE As Technical Architect, you will lead the architectural modernisation of a large-scale data platform, working within a complex brownfield environment. You will be responsible for re-architecting data flows, managing schema evolution (300+ schemas), defining data migration strategies, and enabling secure connectivity between AWS-hosted services and Azure-based enterprise environments. You will provide senior technical authority across architecture, infrastructure, security, and governance - ensuring alignment with organisational standards while maintaining continuity of critical live services. This role requires strong hands-on capability, multi-cloud expertise, and the confidence to operate as architectural lead across multiple technical and stakeholder groups. ESSENTIAL SKILLS • Proven experience as a Senior Technical Architect within complex brownfield environments, • Strong Data Platform Architecture experience (ETL/ELT, ingestion patterns, schema evolution, microservices integration), • Multi-cloud expertise across AWS and Azure, • Experience designing secure cross-cloud data connectivity (VPC, VPN, identity, Zscaler), • Strong infrastructure and security architecture capability, • Experience modernising live critical services without disruption, • Experience within government, public sector or regulated environments, • Strong governance, assurance and technical leadership experience, • Experience producing high-quality technical documentation (Confluence / SharePoint), • Event-driven architecture experience, • Knowledge of Kotlin and migration to Java/Python, • Experience with Power BI / GenAI (nice to have) Please either apply via this advert or email your CV directly to . For further information, please call . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Role Summary The Registered Manager holds full operational, safeguarding, and regulatory responsibility for a children’s residential home supporting young people with high-risk and complex needs, including mental health challenges, behavioural risks, trauma histories, and involvement with the criminal justice system. The role ensures the delivery of trauma-informed, therapeutically led care while maintaining full compliance with the Children’s Homes (England) Regulations 2015, Quality Standards, and Ofsted requirements. Key Responsibilities • Act as Designated Safeguarding Lead (DSL), overseeing safeguarding practice, incident management, and multi-agency referrals., • Ensure lawful implementation and governance of Deprivation of Liberty Safeguards (DoLS) and restrictive practices., • Maintain Ofsted registration and continuous regulatory compliance, leading inspection readiness and improvement planning., • Provide leadership, supervision, and performance management for multidisciplinary care teams, ensuring safe staffing levels and training compliance., • Oversee child-centred care planning, behaviour support strategies, and trauma-informed therapeutic practice in collaboration with clinical professionals., • Build strong relationships with placing authorities, social workers, commissioners, and partner agencies., • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent)., • Minimum 2 years’ leadership experience within children’s residential care., • Strong knowledge of safeguarding legislation, Children’s Homes Regulations, Quality Standards, and DoLS frameworks., • Experience managing single or low-placement homes., • Track record of Good or Outstanding Ofsted outcomes.

Position: Structural Project Engineer Location: South West London / Hybrid Salary: £45,000 -£55,000 per annum, plus plus pension, bonus and benefits Our clients' growth is driven by work in the rail, commercial and residential sectors where they provide structural and development infrastructure expertise. This position has a focus on projects for Network Rail and TFL with an emphasis on design management and delivery. This is an expanding practice working in buoyant sectors, it provides plenty of scope for swift career progression, Your Role: You will work closely with clients and be involved at conceptual design stages. In conjunction with the engineers under your supervision you will carry out steel, concrete and masonry design. This will involve checking designs and ensuring they are practical, cost effective and meet industry standards. You will also assist directors as they bid for work providing input to help determine fee proposals. You will take responsibility for co-ordinating civil engineering work on larger multi-disciplinary projects and answer design queries at construction phase. Project Workload: Design of station redevelopments, platforms, platform extensions, bridges, escalator structures and lift shafts, retaining walls, culverts and associated civil infrastructure. In addition they regularly work on rail associated building projects. Your Profile: A degree qualified civil engineer with rail related civil / structural experience. Knowledgeable in reinforced concrete and steel design and capable of managing the production of detail design from concept stages through to completion. A good communicator who can forge productive working relationships with client representatives and external stakeholders. Ideally you should be working towards chartered status, the company runs an ICE approved training scheme, it also provides excellent support and mentoring to achieve IStructE chartership or incorporation.

Senior Google Cloud Consultant £80,000-£100,000 + London Hybrid + Excellent Benefits +Bonus London Hybrid | Technology Consultancy | Permanent A growing consultancy is expanding its cloud, data and AI capability and is looking for a commercially aware, client-facing Senior Google Cloud Consultant. You'll work across enterprise organisations delivering modern cloud platforms, data solutions and AI-driven transformation - with the autonomy to shape strategy as well as lead hands-on delivery. The Role You'll act as a senior technical advisor and delivery lead, helping clients modernise their cloud, data and AI ecosystems. Projects may include: • Designing secure, scalable Google Cloud architectures, • Building modern data platforms (data lakes, warehouses, real-time analytics), • Delivering AI/ML solutions using Vertex AI and related GCP services, • Cloud migrations and transformation roadmaps, • Implementing Infrastructure-as-Code with Terraform, • Embedding security, governance and FinOps best practice You'll be responsible for: • Engaging senior stakeholders to shape cloud, data and AI strategy, • Producing high-level and low-level solution designs, • Leading delivery across complex, multi-workstream programmes, • Balancing transformation with live operational constraints, • Acting as a trusted advisor on innovation and best practice What You'll Bring • Strong experience designing and delivering enterprise solutions on Google Cloud Platform, • Deep expertise in Cloud Infrastructure, Data Engineering, or AI/ML, • Hands-on experience with services such as Compute Engine, GKE, Cloud Run, BigQuery, Pub/Sub, Cloud Storage, Vertex AI, • Proven ability to produce architectural documentation and migration strategies, • Strong stakeholder engagement and consulting capability, • Experience working in complex or regulated environments Highly Desirable: • Google Cloud certifications (Professional Cloud Architect, Data Engineer, ML Engineer) - these are a major advantage, • Experience with data governance, security frameworks or compliance standards Package • £80,000-£100,000 base (depending on experience), • London hybrid working, • Performance-related bonus, • Private medical insurance, • Pension contribution, • Generous holiday allowance, • Funded training & certifications, • Clear progression pathway, • High-impact projects across cloud, data and AI Why Join? • Consultancy environment with varied, enterprise-scale cloud and AI programmes, • Opportunity to influence strategy as well as lead delivery, • Strong technical community and access to senior leadership, • Modern, high-performance culture with real autonomy

The Job: • Job Title: Head of Engineering, • Industry: Enterprise SaaS - High volume transactions, • Tech stack: GCP, Golang, PHP, • Working Set-Up: Hybrid working set-up (Central London an average of once per month), • Salary - £100,000-£120,000 p/a (dependent on experience), • Benefits - Discretional 10% annual bonus, 25 days annual leave +BH's, private healthcare and more This is a hire of high importance for one of Leo technology's key clients. This company, who are industry leaders in retail and hospitality loyalty software (enterprise SaaS), are looking to appoint a Head of Engineering to lead the engineering team and continue driving the evolution of their cloud-based technology platform while they focus on moving to a more cloud-native SaaS architecture. In this role, you will be responsible for owning the engineering strategy, delivery, and operational performance, ensuring the company effectively deliver a reliable, secure platform for their enterprise customers, all while executing a multi-year technology transformation. This position is instrumental in the company achieving their next phase of growth, and as a result, you will be given the opportunity to shape the future technical foundation of the business while leading teams through change. You'll be tasked with balancing innovation with reliability for global enterprise customers. This role is ideal for an experienced Engineering Manager / Head of Engineering who has experience leading multiple engineer teams, contributing to the overall technical strategy, and leading cloud-native transformation programs. Key Responsibilities (not limited to): • Define and execute the engineering strategy supporting the companies transition to a cloud-native, service-oriented architecture, • Act as a senior technical leader and point of escalation for complex technical decisions, • Lead, develop, and coach engineering managers / technical leaders, • Own delivery and engineering health metrics (incl. reliability, quality, and technical debt), • Improve Agile delivery practices, • Work with key stakeholders to manage the transition from monolithic systems to distributed, cloud-native services, • Experience working in a Engineering Manager or Head of Engineering role with similar responsibilities, • Extensive experience and understanding of GCP and it's capabilities, • Experience working in Go / PHP environments (you do not need to be able to do hands on coding with these technologies), • Demonstrated ability to lead complex technical changes or platform modernisation, • Extensive experience in software engineering, including leadership of multiple teams, • Experience working with transactional platforms (low latency) Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website

About us Our client is a specialty underwriting business operating as a managing general agent, focused on complex and niche risks. It partners with carriers to design tailored insurance solutions, emphasizes disciplined underwriting, data driven insight, and long term relationships, and operates globally with a lean, entrepreneurial culture prioritizing sustainable profitability and prudent growth strategies. The role This role offers an exciting opportunity in an ambitious business. The role's broad scope provides exposure to the business, design and development of systems and data architecture and exposure to and collaboration with other highly skilled professionals. The primary purpose of the role is to support the design and ongoing development of the systems and data architecture that support business operations. The candidate must have extensive knowledge of good practice in data management, integration and system design as well as the ability to manage the solution design and implementation of changes. This is a hands on role with the successful candidate required to make an impact immediately. The role is a combination of direct deliver and strategic design. Key accountabilities Systems architecture • Review the existing systems architecture, infrastructure, and data management approaches, • Define the required systems architecture to support the scalable ambitions of the business that meet regulatory, audit and compliance requirements, • Implement a set of must have immediate changes, planning and implemented strategic solutions making sensible decisions based on risk and scalability, • Work closely with the S&D team on design, expectations and delivery, • Working closely with group, assess the current data architecture, • Design data patterns/ pipelines for ingestion, consumption and data quality, • Review existing data security and standards, • Review the existing data integrations including APIs and data processing approaches, • Act as a leader to an enthusiastic team - focussing on developing their skills and understanding of best practice, • Create templates, document architecture and standards Essential Skills, Knowledge, and Experience • Proven hands-on experience in an insurance environment, • Strong design and implementation experience, • Ability to handle a varied workload and competing priorities, • Must be able to design and implement - hands on, • Proven Strategic design experience with attention to detail and desire to be hands on in delivery, • Proactive and solutions orientated., • Analytical with a strong attention to detail., • Detail-orientated with excellent problem-solving skills., • Personal drive and resilience in established and new/changing situations., • Ability to support success and timely delivery in a complex, multi-disciplinary environment., • A team player with strong interest in the performance of the wider business., • Documented current architecture identifying immediate risks, • Understood the current ways of working within Pine Walk and alignment with TFP, • Delivered any critical changes identified as required, • Defined a target state architecture for systems and data, • Designed core architectural requirements including team capabilities, • Established a programme of work to address technical debt, • Delivered production improvements

Project Manager - Construction / Engineered Systems National Role | Travel Required We are seeking an experienced and driven Project Manager to lead the delivery of major, technically complex construction projects within a specialist engineered solutions environment. This is a high-impact operational role with full ownership of projects from post-order clearance through to installation, commissioning, invoicing and financial close-out. You'll be responsible for ensuring projects are delivered safely, on time, within scope and on budget - while protecting margin and maintaining exceptional quality standards. If you thrive in a fast-paced environment where coordination, commercial awareness and technical confidence are essential, this role offers genuine responsibility and influence. The Role You will take end-to-end responsibility for assigned projects following order acceptance, acting as the primary operational lead throughout delivery. Key aspects include: * Managing the full project lifecycle from technical clearance to handover * Coordinating internal teams across technical, procurement, manufacturing, logistics and installation * Proactively managing programme, risk, constraints and dependencies * Monitoring progress against contractual requirements and lead times * Acting as the first escalation point for site-based operational and quality issues * Attending site as required to resolve challenges and maintain delivery momentum * Ensuring installations meet quality standards and customer expectations * Supporting RAMS and site documentation production * Overseeing cost control including field operations, subcontractors, WIP and invoicing What Success Looks Like You will be accountable for performance across: * Programme adherence and on-time delivery * Cost control and margin protection * Field Operations cost management * First Time Fix performance * WIP accuracy and invoicing control * Quality assurance and defect reduction What We're Looking ForEssential Experience * Proven experience as a Project Manager within construction, building services or engineered systems * Experience delivering technically complex, multi-stakeholder projects * Strong commercial awareness and cost management capability * Ability to manage programme, risk and delivery under pressure * Confident communicator with strong written and verbal skills * Experience using ERP systems (SAP advantageous) * Strong organisational and prioritisation skills * Proficient in Microsoft Office Desirable * Ability to read and interpret construction or façade drawings * Knowledge of automatic doors or EN16005 (training can be provided) * Experience using Monday.com or similar project tracking tools

Security Architect – Cybersecurity | Hybrid | £700 - £900 p/d PAYE | 24 Month ContractContract: 24 MonthsRate: £700–£900 per day (Inside IR35)Location: Open to someone in London, Leeds or EdinburghOverview:We are seeking an experienced Security Architect to join a leading consultancy on a 24-month contract. This is a key role driving the delivery of end-to-end cybersecurity solutions across a complex technology transformation programme, ensuring solutions are secure, compliant, and aligned with enterprise strategies.You will work with cross-functional teams, including Technology, Security, Product, Enterprise Architecture, and Operations, to design, implement, and oversee cybersecurity solutions that protect enterprise systems and data while supporting business objectives.Key Responsibilities: • Lead the full lifecycle of cybersecurity architecture initiatives, from concept and scoping through to delivery and benefits realization, • Design and produce architectural artefacts, including high-level and detailed solution architectures, aligned with enterprise standards, business requirements, and security best practices, • Support project teams and product groups in implementing cybersecurity solutions, resolving technical dependencies, and providing guidance on viable alternatives, • Collaborate with enterprise architecture and product teams to define cybersecurity strategies, standards, and roadmaps, • Review and quality-assure deliverables from internal teams and external suppliers to ensure compliance with business, regulatory, and non-functional requirements, • Identify opportunities for technology-driven innovation and assess emerging cybersecurity trends for potential adoptionSkills and Experience:, • Proven experience as a Security Architect designing multi-platform products, systems, and solutions, • Experience delivering end-to-end cybersecurity solutions across complex programmes and projects, • Strong knowledge of cybersecurity domains such as Threat Detection and Response, Identity and Access Management, Infrastructure Security, or Information Protection, • Hands-on experience with AWS technologies and cloud security architectures, • Familiarity with formal architectural frameworks and methodologies (e.g., TOGAF) and architecture modelling tools, • Professional security certification (CISSP, CISM, or equivalent)Package:, • Day rate: £700-£900 per day (PAYE), • 24-month contract, • Hybrid working (x3 days in London)Security Architect – Cybersecurity | London Hybrid | £700 - £900 p/d PAYE | 24 Month Contract

Job Profile for FM Contracts Manager- SEL45889 Position: FM Contracts Manager Location: 3 Days Site based near Charing Cross and 2 days office-based in Croydon Salary: £55-70k based on experience We have partnered with an FM Contractor who has been in the industry since 1986, with offices in London and Manchester, as well presence across Europe. They have recently expanded and, due to demand, are seeking an experienced FM Contracts Manager to operate 2 buildings around Charing Cross. The FM/Building Services Contracts Manager to lead the delivery of hard FM services across two corporate buildings in Charing Cross. Managing a team of 10 engineers across both sites, you will take full operational responsibility for the contracts, acting as the primary client contact and ensuring all services are delivered in line with KPIs and SLAs. This role requires strong technical expertise, commercial awareness, and the ability to manage multiple stakeholders. You will oversee PPM and reactive maintenance, ensure full statutory and health & safety compliance across all building systems (including HVAC, electrical, mechanical, BMS, and life safety), manage subcontractors, control budgets and costs, and support minor works and additional revenue opportunities. The role requires proven experience within a corporate FM environment, strong knowledge of UK compliance and building regulations, experience managing multi-site engineering teams, and the leadership capability to develop high-performing teams while maintaining exceptional client relationships. Job Requirements • Live in or around the M25 and able to commute to Charing Cross and company's office in Croydon, • Hold a minimum 5 years of experience managed contracts and Buildings, • Recognised electrical or mechanical qualification (City & Guilds/NVQ Level 3 minimum)., • IOSH Managing Safely (minimum) / NEBOSH (desirable)., • Strong understanding of CAFM systems., • Strong technical hard services to provide statutory Maintenance and Service to all commercial building service appliances., • Able to keep all compliance logbooks up to date, • Ability to Manage P&L & Budgets, • £55-70k based on experience, • 40-hour week, • Train travel is covered to sites in London

Position: Mechanical Estimator Location: London Salary: £50,000- £60,000 DOE Mechanical Estimator required for an award-winning HVAC company with regional offices throughout the UK, due to continued growth in the project division, our client is seeking a Mechanical Estimator to join their expanding Projects division. The Mechanical Estimator will aid in the delivery of turnkey retrofit and design-and-build solutions directly to end users, ranging from £50k-£3m in value. Our client specialises in Chiller and Boiler plant replacements, VRF/VRV installations, heat pump conversions, and full decarbonisation schemes within occupied buildings. Mechanical Estimator Position Requirements • 3+ years' estimating experience in mechanical or HVAC building services., • Strong knowledge of retrofit, replacement, and design-and-build projects., • Understanding of HVAC systems: chillers, boilers, heat pumps, VRF/VRV, ventilation, and controls., • Competent with Microsoft Excel, • Commercial awareness, understanding of installation methodologies and subcontractor pricing., • Strong written and verbal communication skills., • Basic Salary up to £60,000 DOE, • Employee-owned trust profit sharing scheme

Your new companyA leading global engineering consultancy is expanding its Building Services team and is seeking an experienced Senior Mechanical Design Engineer to play a key role in delivering high-profile, technically complex projects across the UK and internationally. You'll be joining a forward-thinking organisation known for engineering excellence, digital innovation, and a strong commitment to sustainability.Your new roleAs a Senior Mechanical Design Engineer, you will lead the development of mechanical building services solutions across a diverse project portfolio, including commercial, residential, mission-critical, education, defence, and major infrastructure schemes. You will contribute to concept design, detailed calculations, specifications, reports, and coordinated MEP solutions while guiding more junior engineers and supporting multidisciplinary design teams.Key responsibilities include: • Leading mechanical design packages from concept to delivery, • Producing calculations, performance specifications, and technical documentation, • Coordinating designs with internal MEP teams and external stakeholders, • Ensuring compliance with industry standards, legislation, and best practices, • Supporting digital workflows including BIM/Revit environments, • Attending design meetings, presenting technical solutions, and managing client relationships, • Mentoring and developing junior team members, • Extensive mechanical building services design experience at Senior Engineer level, • Strong technical knowledge across HVAC, public health, thermal modelling, sustainable design, and low-carbon technologies, • Proven experience delivering multi-sector projects through all RIBA stages, • Proficiency with design software such as IES, Hevacomp, and relevant digital tools, • Strong communication and leadership skills, • Chartered status (CEng) or working towards chartership is highly advantageous, • Salary up to £70,000, • Industry-leading benefits package, • Hybrid and flexible working, • Clear progression pathways and chartership support, • Opportunity to work on some of the UK's most exciting, sustainable engineering projects Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

New Business ITSM Sales Executive / ITSM Solutions Sales – IT / MSP Location: Hybrid, Watford (2 days per week in office)Type: Full-timeSalary: £60,000 – £80,000 + commission OTE £120,000 - £150,000 About the Role We’re seeking an experienced New Business Solutions Sales Executive with a proven track record in ITSM solutions sales, software integration, and automation. This is a high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers. You’ll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation and integration, and position our services as a trusted extension of their IT operations. This is an opportunity to join a rapidly growing international organisation and play a pivotal role in expanding our footprint within the ITSM and MSP ecosystem. Key Responsibilities New Business Development & Lead Generation • Drive proactive new business acquisition through outbound prospecting, targeted campaigns, and strategic networking within the ITSM / MSP sector., • Identify and engage key decision-makers across IT, Operations, and Service Management functions., • Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach., • Lead discovery sessions to uncover client pain points around ITSM, integration, and automation., • Deliver solution-oriented demos and workshops, aligning our services to customer use cases and business outcomes., • Navigate complex, multi-stakeholder sales cycles with precision and persistence., • Own the full sales cycle — from prospecting and qualification to negotiation, close, and successful handover to the delivery team., • Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.), integration tools, and service automation technologies., • Share market insights and customer feedback with internal teams to shape go-to-market and product strategies., • Collaborate cross-functionally with Marketing, Product, and Partner teams to align campaigns and customer success efforts. Required: • A HUNTER!! ITSM industry new business experience is a must. You will have an engaging personality and solution expertise. Understanding user experience to put together the building blocks for success service design., • Proven experience in new business lead generation and solution sales within ITSM, IT services, or MSP environments., • Demonstrated success selling ITSM or automation-based integration solutions (e.g., ServiceNow, Jira, or similar)., • Strong understanding of managed services, outsourcing models, and recurring revenue sales structures., • Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations., • Excellent communication, presentation, and consultative selling skills., • Self-starter mentality with a strong ownership mindset and bias for results., • Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.)., • Understanding integration platforms, automation tools, or workflow orchestration solutions., • HQ based in Finland – initial onboarding includes a 1-week induction and culture immersion at our Finnish headquarters., • Global offices located in London, Finland, USA, and Germany., • Collaborative, innovative environment with a focus on professional growth, autonomy, and shared success.

Core Cloud Delivery Manager12 months, scope to extendHybrid, London Inside IR35 Active SC would be advantageous Public sector experience required The Delivery Manager is accountable for the end-to-end delivery of the clients Core Cloud services, ensuring platforms, products, and supplier outcomes are delivered on time, within tolerance, and to production-grade standards.This is not a ceremonial Agile role. It is a hands-on delivery leadership position operating in a high-assurance, multi-supplier, politically visible environment. You will be expected to control risk, expose reality early, and keep delivery moving despite ambiguity, dependency churn, and security constraints.Key ResponsibilitiesDelivery & Execution Own delivery across one or more Core Cloud workstreams (platform, migration, security uplift, tooling, or service onboarding). Translate strategy, roadmaps, and funding intent into executable delivery plans with clear milestones, dependencies, and tolerances. Drive delivery through discovery, alpha, beta, and live phases without losing momentum. Actively manage delivery risk, technical debt, and operational constraintsStakeholder & Governance Management Operate confidently across senior stakeholders, leadership, architects, security teams, and commercial functions. Run delivery governance forums with clarity and pace, focusing on decisions, not theatre. Provide clear, honest delivery reporting (RAG, risks, mitigations, forecast confidence). Challenge optimism bias and escalate early when delivery is at risk.Multi-Supplier & Team Leadership Coordinate delivery across multiple suppliers and internal teams, ensuring clear ownership and zero gaps. Enable engineering teams by removing blockers rather than adding process drag.* Foster a delivery culture that values predictability, quality, and operational readiness.Agile, Lean & Assurance Alignment Apply Agile pragmatically using Scrum, Kanban, or hybrid approaches as appropriate. Ensure delivery aligns with GDS Service Manual, assurance gates, and NCSC expectations.* Balance speed with assuranceFinancial & Commercial Awareness Track delivery against funding envelopes and call out burn-rate risks early. Support commercial governance, change control, and scope management.* Ensure value is demonstrable, not implied.Essential Skills & Experience Proven experience delivering large-scale cloud or platform programmes in complex environments. Strong background in public sector digital delivery, ideally within central government. Demonstrable experience managing multi-supplier delivery under tight assurance constraints. Comfortable working with cloud platforms (AWS) and understanding modern DevOps delivery models. Strong grasp of delivery metrics, forecasting, dependency management, and risk control. Confident communicator who can challenge senior stakeholders constructively.* Experience working under security, compliance, and regulatory constraints.Desirable Experience Experience delivering or operating core cloud, shared platforms, or landing zones. Familiarity with public sector governance, GDS assessments, or cross-government platforms. Exposure to FinOps, platform reliability, or live service operations. Experience supporting migration programmes or large-scale onboarding.Behaviours & Ways of Working Outcome-focused: you care about what lands, not what was attempted. Comfortable with ambiguity and capable of bringing order without bureaucracy. Calm under pressure; credible when things go wrong. Willing to say "this won't land" early and back it up with evidence.What Success Looks Like Delivery plans are credible, visible, and trusted. Risks are surfaced early and actively mitigated. Suppliers deliver outcomes, not excuses. Core Cloud services land predictably and are operable from day one.* Senior stakeholders trust your reporting even when the news isn't good.

Programme Director – Security & Technology Transformation – Global Retailer • Location: London, • Contract: 12–18 months, • Rate: £850 PD CircaOverview:We are seeking two experienced Programme Directors to lead critical, large-scale transformation initiatives for a major retail organisation. These programmes are strategically linked and essential to the ongoing development of the company’s security and technology capabilities. The successful candidates will bring a strong track record in delivering enterprise-scale IT and security programmes, balancing hands-on delivery with the ability to provide executive-level assurance.Role & Responsibilities:, • Lead complex, multi-disciplinary programmes, ensuring successful delivery within agreed scope, timeline, and budget., • Implement and mature security controls and enterprise technology foundations, bridging the gap between security requirements and technical delivery teams., • Develop programme plans, governance, and reporting mechanisms to provide assurance to senior leadership., • Work closely with technology teams to design, implement, and optimise infrastructure, cloud solutions, access management, and networks across multiple sites and geographies., • Collaborate with internal and external stakeholders to ensure alignment between security initiatives, technology transformation, and operational requirements., • Drive programme risk management, identifying and mitigating issues that could impact delivery or security posture., • Mentor and lead programme teams, fostering collaboration, accountability, and high performance.Skills & Experience:, • Proven experience as a Programme Director or senior programme manager, leading large-scale technology or security transformations., • Strong knowledge and hands-on experience with security frameworks, controls, and enterprise IT infrastructure., • Experience implementing CIS controls or equivalent security standards., • Deep understanding of enterprise IT solutions, including cloud, access management, networks, and infrastructure at scale., • Ability to communicate complex technical information effectively to executive stakeholders., • Strong leadership and team management skills, with experience guiding cross-functional, multi-location teams., • Ability to operate both strategically and hands-on, balancing high-level oversight with attention to detail., • Experience in a fast-paced, enterprise retail or large-scale operational environment is highly desirable

ob Title Deputy Care Manager / Care Manager Responsible to: Director / Responsible Individual Location: (Supported Accommodation and Community Based Services) The service runs in 6 different locations. Salary: Competitive (dependent on experience and qualifications) Hours: Full time (with flexibility to meet service needs) Job Purpose The Care Manager will provide strategic, operational, and clinical leadership to the service, ensuring the delivery of safe, high-quality, person-centred care in line with CQC regulations, Care Act 2014, and organisational values. The post holder will be responsible for day-to-day management of the service, staff leadership, regulatory compliance, safeguarding, and business sustainability. Key Responsibilities Leadership and Management Provide effective leadership to the care and support workforce, promoting a positive, accountable, and learning culture. Oversee day to day operational management of supported accommodation and community-based services. Ensure staffing levels, rotas, and skill mix meet service user needs and contractual requirements. Lead recruitment, induction, supervision, appraisal, and performance management of staff. Promote staff wellbeing, professional development, and retention. Quality, Compliance and Governance Act as (or work towards becoming) the Registered Manager with CQC Ensure the service consistently meets CQC Fundamental Standards. Maintain robust governance systems including audits, action plans, and quality improvement. Lead preparation for inspections and ensure timely implementation of recommendations. Ensure accurate and lawful record keeping in line with GDPR and professional standards. Care Delivery and Practice Ensure care is person centred, strengths based, and outcome focused Oversee assessments, care plans, risk assessments, and reviews. Ensure service users are supported to maximise independence and engagement in activities of daily living. Embed safeguarding, positive risk taking, and least restrictive practice Respond effectively to incidents, complaints, and concerns. Safeguarding and Risk ManagementAct as safeguarding lead, ensuring compliance with local safeguarding adult’s procedures. Manage complex risk including self-harm, exploitation, and behaviours that challenge Liaise with local authorities, NHS teams, and other professionals as required Ensure lessons learned are embedded following incidents or near misses. Business and Partnership Working Contribute to business development, contract compliance, and service sustainability Monitor budgets, staffing costs, and value for money in collaboration with directors Build effective relationships with commissioners, social workers, families, and partner agencies Represent the organisation professionally at meetings and forums Person Specification Essential Criteria Qualifications NVQ Level 5 Diploma in Leadership for Health and Social Care (Adults) or equivalent Professional qualification in health or social care (or significant managerial experience) Willingness and eligibility to register with CQC Experience Significant experience managing or supervising a care or supported accommodation service. Experience working with adults with complex needs including mental health, learning disability, or dual diagnosis. Proven experience of CQC compliance, audits, and quality assurance Experience of safeguarding adults and multi-agency working. Knowledge and Skills Strong understanding of CQC regulations, Care Act 2014, Mental Capacity Act, and safeguarding legislation Ability to lead, motivate, and manage staff effectively Strong assessment, care planning, and risk management skills Excellent communication and report writing skills Confident decision maker with the ability to manage competing priorities IT literate with ability to maintain accurate records and reports Personal Attributes Values driven with a commitment to dignity, respect, and inclusion Resilient, adaptable, and calm under pressure Approachable, professional, and accountable Able to lead by example and role model best practice Desirable Criteria Allied Health Professional background Experience managing supported living or healthcare related services Experience of business development or service growthKnowledge of local authority commissioning and funding processes Experience of managing inspections rated Good or Outstanding The Successful Candidate for the role will have: • The desire and commitment to achieve high standards of safeguarding, • The ability to keep calm under pressure, • Excellent communication skills, • The passion to work with vulnerable Adults, • Confidence to work alone and as part of a team

Background in professional services or Legal is a must have.About the Role An ambitious, global professional services firm is undertaking a significant investment programme to drive revenue growth, enhance global reach, and modernise its business services. A portfolio of strategic change initiatives is delivering scalable, forward-looking, and value-driven capabilities across the organisation. The Change Management Office (CMO) oversees the governance and delivery of this investment portfolio, covering business process improvement and technology transformation. Working collaboratively with internal stakeholders, third-party suppliers, and technology partners, the CMO ensures initiatives align with firm strategy and are delivered to agreed time, cost, and quality objectives. As part of this transformation, the firm is delivering a Data, Reporting & Analytics (DRA) programme to establish a firm-wide reporting and analytics ecosystem underpinned by strong data governance and a unified data strategy. We are seeking an experienced Senior Business Analyst to support a key Data Alignment Project, delivering both tactical improvements and long-term transformation in master data management. This is a high-impact role requiring strong analytical capability, excellent stakeholder management skills, and experience working with sensitive data in a professional services environment. Key Responsibilities • Lead business analysis activities for the Data Alignment Project, • Analyse and document current (“as-is”) and future (“to-be”) data models, data flows, and business processes across core systems, • Partner with data architecture and technology teams to define global end-to-end data processes, • Conduct gap analysis between conceptual data models to identify improvements in data quality and governance, • Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria, • Assess upstream and downstream data impacts across systems and processes, • Champion automation of business processes and data flows where feasible, • Support change management activities, identifying change impacts and contributing to effective adoption strategiesRequired Experience, • Proven experience supporting data-focused projects, including master data management, data alignment, data standardisation, or data governance, • Experience working in complex, multi-stakeholder organisations, • Background in professional services, legal, or partnership-based environments, • Experience supporting global or multi-region organisations, • 5+ years’ experience as a Business Analyst, including at least 2 years at Senior level, • 3+ years’ experience in process improvement, • 3+ years’ experience using SQL, • Strong requirements gathering and documentation expertise, • Experience in process modelling and improvement, • Knowledge of data models and end-to-end data lineage, • Experience improving data quality and identifying data deficiencies, • Strong analytical and problem-solving capability, • Experience applying Lean methodology, • Excellent stakeholder management and communication skills, • Business solution-oriented mindsetDesirable Experience, • Domain knowledge in Finance, HR, or Business Development, • Business Analysis certification, • Familiarity with data platforms, analytics tools, and integration architectures, • Experience working in hybrid or Agile delivery environments, • Knowledge of systems commonly used in professional services environments

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Lead Education Child Protection Practitioner to work Full Time based in Redbridge. The salary for this Lead Education Child Protection Practitioner job is up to £53,607 per annum. Perks and benefits: • Competitive Salary: Enjoy a rewarding career with a competitive salary that recognizes your expertise and experience in child protection. Our structured LBR6 grading system provides opportunities for career progression as you hone your skills and make a significant impact., • Generous Annual Leave: Embrace a balanced lifestyle with a substantial annual leave allowance, giving you ample time to recharge and pursue personal interests., • Pension Scheme: Join a comprehensive pension scheme designed to secure your future and provide peace of mind as you progress in your career., • Flexible Working: We support your personal and professional needs with flexible working arrangements, which include accommodating occasional evening and weekend work, allowing you to manage your own schedule effectively., • This post holder will possess the authority, confidence, and experience to make autonomous decisions in challenging and complex family situations. They will be responsible for producing high-quality reports that reflect their education expertise and can stand alone as an expert assessment in various forums, including initial child protection conferences and court arena., • The post holder will have an applied understanding of what constitutes a child suffering actual or likely significant harm. To consider the severity, duration and frequency of any abuse, degree of threat, coercion, or cruelty, the significance of others in the child’s world, including all adults and children in contact with the child., • The post holder will have skills to share their thinking and insight into the child and adults involved in the case. The post holder will share their proposed recommendations with other practitioners who hold relevant information and will participate in joint deliberations before making a final decision about the likelihood of significant harm., • Where it is appropriate for the child to attend the child protection conference, at the same time as the parents, the post holder will support the planning around the child’s attendance through liaison between the education establishment and the Multi-Agency Child Protection Team, • The post holder will ensure the appropriate education practitioner shares a report in advance of the conference, with both the family and the professional network., • The post will maintain oversight of the child protection process, providing advice and consultation to the education practitioner involved who will attend the conference. Where there is no named education establishment/practitioner and the child us of age to access education, the post holder will attend on behalf of education., • The post holder will support the education practitioner to make a recommendation upon which category of abuse or neglect the child being considered at a child protection conference has suffered or is likely to suffer. The category must indicate the primary concerns present when the child became the subject of a child protection plan., • The post holder will oversee education’s role in the delivery and participation of all child protection plans, ensuring actions are completed, providing consultation, advice and support where necessary., • A Social Work Qualification or equivalent., • Understanding of relevant legislation. This Lead Education Child Protection Practitioner job is advertised by Stefan Garrett; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.

Job Title: Senior Delivery Manager Day Rate £568.00 per day Contract length: 1 year Location Remote (UK-based)Occasional travel may be required for key meetings or workshops. Overview We are seeking an experienced Senior Delivery Manager to lead within a complex, multi-stakeholder environment. The role will focus on enabling the effective delivery of high-quality, user-centred digital products aligned to Government Digital Service (GDS) standards and agile delivery practices, ideally within a wider public-sector context. You will work with multidisciplinary teams to ensure services are delivered efficiently from discovery through MVP and into live operation, while supporting strong collaboration, clear governance, and continuous improvement. Key Responsibilities * Lead and support multidisciplinary teams and ensure alignment with user needs, organisational priorities, and GDS standards * Enable and embed strong agile delivery practices, supporting teams through discovery, alpha, beta, and live phases * Work closely with Product Managers, User-Centred Design (UCD), and Design Thinking teams to research, define, design, and deliver modern, customer- and citizen-facing digital services * Support post-MVP activities, including cost-benefit analysis, options appraisal, and contributions to business cases to inform scaling and long-term investment decisions * Build and maintain strong relationships with a wide range of stakeholders, helping to bring together clinical, operational, technical, and policy groups around shared outcomes * Identify, manage, and resolve delivery risks, dependencies, and blockers across teams and programmes * Promote a culture of continuous improvement, transparency, and collaboration across delivery teams Skills and ExperienceEssential * Proven experience leading or managing in a digital or technology-enabled environment * Strong experience with agile delivery methods and a solid understanding of GDS principles and standards * Excellent analytical skills, with experience supporting cost/benefit modelling, business casing, or investment decisions * Outstanding collaboration, relationship, and stakeholder management skills * Experience working with User-Centred Design or Design Thinking teams to deliver modern, user-focused digital products Working Style: * Comfortable operating in ambiguity and creating clarity in fast-moving environments * Confident facilitating delivery across multiple teams and stakeholders * Strong communicator, able to translate delivery progress, risks, and decisions for varied audiences * Passionate about agile ways of working and improving public services through digital deliver Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Job Title: Senior/Principal Town Planner Location: London Penguin Recruitment is delighted to be supporting a leading multi-disciplinary consultancy in their search for experienced Senior and Principal Town Planners to join a growing and progressive planning team in London. This is an exciting opportunity to join a market-leading consultancy at the forefront of sustainable infrastructure and development, including Net Zero, ESG, Biodiversity Net Gain and digital transformation. The team delivers projects across a broad range of sectors including energy, transport, utilities, ports, harbours and the built environment. The Opportunity You will play a key role in delivering high-profile planning projects within a dynamic multi-disciplinary environment, working alongside environmental, engineering and design specialists. The role offers strong career progression, exposure to nationally significant projects and the chance to influence planning outcomes at a strategic level. Key Responsibilities • Acting as Planning Lead or Support Lead on projects across multiple sectors, • Contributing to bid preparation, tender submissions and framework responses, • Acting as lead consultant on multi-disciplinary projects, with responsibility for project management and delivery, • Supporting and mentoring junior planners and contributing to team development, • Working collaboratively with environmental, engineering and design teams across the UK and internationally, • Degree in Planning or a related discipline (RTPI accredited or equivalent), • Chartered or working towards RTPI chartership, • Self-motivated, enthusiastic, resilient and able to work under pressure, • Strong time management skills with the ability to manage multiple projects and deadlines, • Understanding of TCPA, DCO, TWAO or equivalent consenting regimes, • Knowledge of Environmental Impact Assessment processes (desirable), • Experience in strategic planning and planning policy, • Ability to work effectively within multi-disciplinary teams and independently, • Strong report writing, presentation and communication skills, • Work on nationally significant infrastructure and development projects, • Join a collaborative, forward-thinking consultancy with strong technical expertise, • Excellent career development and progression opportunities For applications, or for more information regarding this opportunity, please send your up-to-date CV to Josh Jones at or call

Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced Social Worker – Disabled Children and Young People’s Service (DCYPS) to join their team based in London.JOB DETAILS PAY RATE: £37.52 per hour WORK TYPE: TemporaryWORK PATTERN: Full TimeLOCATION: London (Hybrid working – 1 day per week in the office and additional attendance during duty week)JOB SUMMARYThe Social Worker will work in the Children with Disabilities team, developing and delivering support packages for children with complex needs in collaboration with multi-agency professionals. This is a frontline role requiring strong systemic and restorative practice, with a focus on long-term improvement in the quality of life for children and families.JOB DESCRIPTION The duties and responsibilities of the role will include: • Delivering statutory social work services to children and families with disabilities., • Working a varied caseload including referrals, Child in Need (CiN), Child Protection (CP), and Looked After Children., • Liaising with health and education professionals to ensure coordinated, multi-agency support packages., • Navigating multi-agency systems and processes with confidence and professionalism., • Promoting a culture of systemic and restorative practice in all areas of case management., • Building high-quality, respectful relationships with children, families, and colleagues., • Upholding the borough’s values of inclusion, diversity, and social justice., • Participating in a hybrid working model, with attendance at the office required weekly and during duty weeks. THE SUCCESSFUL CANDIDATE The successful candidate will have the following skills and competencies:, • Qualified Social Worker with Social Work England registration., • Experience working with children with disabilities and their families., • In-depth knowledge of relevant legislation, including the Children Act 1989 and 2004, Care Act 2014, and related safeguarding procedures., • Ability to manage complex cases, including risk assessment and care planning., • Skilled in systemic and restorative approaches to social work., • Experience in multi-agency collaboration and advocacy., • Committed to anti-discriminatory practice and inclusive service delivery. HOW TO APPLY Hit the APPLY button or contact Ellie Hibbard at Tempting Recruitment NOW on

Customer Experience & Contact Platform Architect - Manager London Manchester Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale, • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers, • Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations, • Support clients in defining a customer-first mindset and reshaping their business and operating models, • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences, • Reinvent the customer service ecosystem by improving how products, services and channels work together, • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions, • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services, • Continue to build practitioner skills in areas such as GenAI, human-centred design and modern service architecture, • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES), • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI, • Lead multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programmes, • Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or overseeing delivery teams, and includes supporting integration with AI platforms like Sierra and ElevenLabs, • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability, • Apply deep understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends and guiding teams on optimal design, • Shape the strategic direction of CCaaS and AI transformation programmes, either through deep expertise in enterprise platforms and architectures, • Design and hands-on expertise with at least one major CCaaS platform (e.g. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre), • Experience solutioning integrations between CCaaS platforms and AI services, automation tools, or adjacent customer systems through hands-on design/build, • Strong analytical skills and the ability to translate business and technical requirements into platform designs or customer journeys, • Ability to design technical solutions or customer journeys across hyperscalers and modern customer platforms, • Strong communication skills, • Relevant certifications from organisations such-as Amazon, Genesys, Google or Microsoft, • Experience architecting and building advanced features in platforms such as Google CCaaS/CES, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics Contact Centre, especially where AI capabilities are involved, • Practical designing or building AI agents or conversational AI solutions using tools such as Co-Pilot Studio, Sierra or ElevenLabs, • Ability to demonstrate CCaaS and AI solutions you’ve contributed to through direct technical build (flows, routing, integrations etc.), • Strong understanding of customer engagement and service technologies from a design/build perspective 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice. * Family-friendly and flexible work policies. * Attractive pension plan with financial wellbeing support and resources. * Private healthcare insurance plan and Mental Wellbeing support. * Employee Assistance Program, Career Development and Counselling. * A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all se

Head of Product - Data / Data Product Owner / Data Product Manager / Head of Data Products / Lead Data Product Manager 6 month initial contract - £550-650 per day - Outside IR35 Overview Our FinTech client is scaling its Data capability as part of a major multi-year transformation. At the centre of this is the build-out of a modern Data Platform and Data Marketplace on Snowflake and AWS, designed to support system modernisation, domain ownership, and long-term growth. The organisation has experienced significant demand for its data services and is now establishing multiple Data Product Squads to support both transformation and ongoing operations. It is a product leadership position operating across platform evolution, integration, and structured data enablement. The Role You will work within a growing Data Product structure, partnering closely with Data engineering, architecture, and business stakeholders to shape and deliver scalable data capabilities. The role is multfaceted but a Product purist role, shaping the Product roadmap and strategy, managing the back long, triaging issues and outputs and really ensuring successful delivery. As part of the wider transformation, the organisation is migrating core systems - including a move from a legacy CRM to Salesforce - and ensuring these platforms integrate effectively into the Snowflake-based data ecosystem. Your focus will be on: • Data Product management and domain ownership, • Data Product Roadmap shaping and delivery, • System integration and data migration, • Shaping Data semantics and semantic layer, • Scalable, well-governed data products Key Responsibilities • Own and manage the data product backlog and roadmap for your domain, • Act as the primary interface between Data and platform engineering teams and a range of business stakeholders, • Support integration of new enterprise systems, including Salesforce, into the data platform, • Oversee data flows into Snowflake and ensure alignment with architectural standards, • Define and evolve structured data domains within the marketplace, • Manage demand intake ("front door"), triage priorities, and align delivery to strategic goals, • Balance short-term operational needs with long-term platform objectives, • Ensure clarity around data definitions, ownership, modelling, and standards, • Understand technical debt and architectural layers to support informed product decisions, • Navigate complex stakeholder discussions and manage expectations across multiple workstreams Experience Required • Strong Experience as a Data Product Manager, Head of Data Products, Lead Data Product Owner,, • Strong understanding of modern cloud data products / platforms, • Good knowledge of Data Semantics, • Experience working closely with data engineers and platform teams, • Exposure to enterprise system integration or migration programmes (Salesforce experience beneficial but not essential), • Understanding of data modelling, domain design, and structured data products, • Ability to manage competing priorities in a fast-paced FinTech environment, • Strong stakeholder management and roadmap ownership experience Why This Role • Join a brilliant FinTech investing heavily in its long-term data and technology capability, during a really exciting time for them., • Shape a modern data marketplace from a product perspective, • Contribute to enterprise-wide system transformation, • Be part of building a structured and high performing Data Product function Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Senior Java Full Stack Software Engineer - Public Sector Digital Transformation Location: UK (Fully Remote) Type: Permanent Security Clearance: SC cleared/eligible Use your engineering expertise to improve services that millions rely on. We're hiring a Senior Software Engineer to join a mission-driven digital consultancy supporting major public sector organisations. You'll help design and deliver modern, user-centred digital services - working with multidisciplinary teams to solve meaningful problems and drive sustainable change. If you're passionate about high-quality engineering, enjoy mentoring others, and want your work to have real public impact, this role is for you. The Role As a Senior Software Engineer (Full Stack) you'll design, build and deploy scalable, secure and well-tested software solutions. You'll contribute to architecture decisions, champion development best practice, and help guide engineers at all levels. You'll work closely with designers, product managers, DevOps specialists and delivery leads, shaping software that meets real user needs and supports long-term transformation in the public sector. What You'll Be Doing • Designing, developing and maintaining complex full-stack solutions, • Making architectural decisions aligned with project goals and good engineering practice, • Leading on CI/CD implementation and optimisation to improve delivery speed and quality, • Mentoring junior and mid-level engineers, promoting modern software standards, • Collaborating with cross-functional teams (Product, UX, DevOps, QA), • Conducting code reviews and advocating for high coding standards, • Troubleshooting production and development issues, • Driving continuous improvement across testing, documentation and tooling, • Providing technical insight in early project discovery phases Essential • Proven experience in full-stack software development (design, build, test, deploy), • Strong hands-on experience with Java, Spring Boot, and microservices, • Solid understanding of Agile and DevOps practices, with real-world CI/CD delivery, • Experience with cloud platforms (AWS, Azure or GCP) and Infrastructure as Code, • Proficiency with automated testing, code quality practices and modern engineering tooling, • Knowledge of microservices, containers (Docker/Kubernetes), or serverless architectures, • Previous experience in a senior engineering or technical leadership role, • Public sector or central government project experience, • Consultancy experience and comfort working directly with clients You'll thrive here if you: • Enjoy solving complex, meaningful problems, • Want to contribute to public sector services with real citizen impact, • Like mentoring others and shaping engineering culture, • Value continuous learning and modern engineering practices This organisation is purpose-driven, focusing on people-powered transformation that improves communities, public services and long-term outcomes. You'll be part of a supportive, values-driven team that champions learning, openness and sustainable change. Benefits include: • 30 days holiday + bank holidays, • 2 paid volunteer days, • Enhanced maternity/paternity leave, • 5% pension contribution, • Health cash plan & wellbeing support, • Personal learning & development budget, • Share Incentive Plan If you're a Senior Software Engineer who wants to deliver meaningful public sector change through high-quality engineering, we'd love to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google, , Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world’s most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you’ll do Multi-Agent Architecture Patterns: Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design: Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration: Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability: Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance: Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability: Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory: Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) -Enterprise Experience: 8–10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. -Cloud Expertise: Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. -GenAI & LLM Depth: Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). -RAG & Orchestration: Proven experience designing complex RAG pipelines. -Model Fine-tuning: Experience with instruction tuning or fine-tuning strategies for LLMs. -Leadership & Advisory Skills: Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) • Multi-Agent Systems: Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents)., • Multi-Cloud Experience: hands-on architectural expertise across all three major clouds (Azure, AWS, GCP)., • GenAI Ops & Governance: Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing, • Framework Expertise: Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel)., • Thought Leadership & Open Source: Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects., • Certifications: Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).

The Department for Business and Trade (DBT) has a clear mission - to grow the UK economy. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission and is seeking a Platform Test Lead experienced in test automation (PaaS/SaaS), coding (Python or Java), test frameworks & BDD (e.g. Gherkin/Cucumber), CI/CD pipelines, containerisation (Docker/Kubernetes), cloud platforms (AWS preferred), and infrastructure-as-code (e.g. Terraform). London £65,826 to £81,674, National £62,103 to £78,054 plus £17,991 annual pension contribution. 40% to 60% hybrid working. As Platform Test Lead, you will play a critical role in ensuring the DBT Platform is robust, secure, and scalable by embedding quality assurance into its design and delivery. You'll lead the development of platform-wide test strategies, support automated testing across infrastructure and services, and collaborate with technical leaders to drive continuous improvement. This role supports DBT's digital transformation goals and contributes to the strategic evolution of the platform. Role Overview of the Platform Test Lead: This is a technical and strategically critical role within our Technology portfolio at DBT, overseeing a platform that supports internal and external services. You will lead the evolution of the DBT Platform's testing strategy, ensuring it is robust, secure, scalable and efficient. You will work closely with platform engineers, technical architects, cyber security and service teams to embed quality assurance into the platform's design and delivery. You will play a key role in shaping how we test and assure platform capabilities, bringing your experience of test automation, infrastructure testing and DevOps practices. You'll work across DDaT to understand future needs and help teams validate and deliver against them. You'll also contribute to platform governance and technical decision-making, ensuring testing supports strategic goals. This is a technical leadership role requiring experience with cloud-hosted platforms. The successful candidate will be well-versed in implementing and optimising automated testing, deployment pipelines, and performance metrics like DORA. You will have an understanding of emerging technologies, enabling you to guide innovation and resilience across the platform. You must have a proven track record of leading test engineering for large-scale platform operations or infrastructure products, ensuring stability, scalability and strategic alignment with organisational goals. Main responsibilities for the Platfrom Test Lead: • Lead the design, implementation, and continuous improvement of automated test frameworks for platform components and services., • Define and own platform-level test strategies, including integration, performance, security, and end-to-end testing across multi-account environments., • Collaborate with Platform Engineers, Technical Architects, and Cyber SMEs to ensure testing supports platform priorities., • Drive improvements in deployment testing, enabling faster, more reliable releases with reduced support burden., • Support FinOps and observability initiatives by ensuring test coverage includes cost-impacting behaviours and performance metrics., • Champion testability in platform design, simplifying environment setup and enabling self-service testing for service teams., • Coach and mentor engineers in test automation, quality assurance, and continuous delivery practices., • Proven experience in test automation for infrastructure and platform engineering, including maturing PaaS/SaaS products., • Strong coding skills (Python or Java), with experience building reusable test frameworks, utilities, and using BDD approaches (e.g. Gherkin/Cucumber) for collaborative testing., • Hands-on experience with CI/CD pipelines, containerisation (Docker/Kubernetes), cloud platforms (AWS preferred), and infrastructure-as-code (e.g. Terraform)., • Familiarity with observability and performance testing tools (Datadog, ELK, Grafana, Locust, JMeter), plus an understanding of cyber security testing principles and logging requirements., • Knowledge of platform engineering patterns (g. sidecar architecture, secure base images, technical contracts). Alongside your salary, DBT contributes £17,991 towards you being a member of the Civil Service Defined Benefit Pension scheme. • Learning and development tailored to your role, • An environment with flexible working options, • A culture encouraging inclusion and diversity, • Civil Service Pension with an employer contribution of 28.97% If you would like to find out more about the role, the Platform Engineering team and what it's like to work at DBT, we are holding a Hiring Manager Q&A session for this role where you can virtually 'meet the team' on Wednesday 25th February at 12.30pm. Follow the Apply button to book your spot on the advertisers site.

Cedar are seeking an experienced PMO Lead to provide strategic governance, planning discipline and delivery oversight across a high-profile, multi-workstream transformation portfolio for a fast growing FS business. This is a senior leadership role within a growing change function, supporting a major strategic agenda focused on strengthening infrastructure, increasing resilience, enhancing service capability, and expanding delivery partnerships across a nationally significant environment. The PMO Lead will ensure programmes are well structured, risk-managed, strategically aligned and appropriately governed. You will establish the frameworks that enable effective oversight, informed decision-making and predictable delivery. This role is ideal for a strong PMO leader who thrives in complex, regulated environments and enjoys bringing clarity, control and insight to large-scale change. Key Responsibilities • Establish and maintain overarching governance frameworks, ensuring clear oversight, reporting and escalation structures, • Develop and manage integrated programme plans, aligning milestones, dependencies and critical paths across multiple workstreams, • Provide high-quality reporting to senior leadership forums, synthesising risks, issues, progress and decisions, • Oversee risk, issue and dependency management through a disciplined RAID approach, • Lead and develop the PMO function, coaching analysts and embedding high standards across reporting and documentation, • Coordinate cross-workstream alignment to ensure coherent and consistent delivery, • Support readiness and assurance gates, including regulatory, testing and operational readiness requirements, • Monitor programme financials and resource usage, supporting forecasting, budgeting and vendor oversight, • Maintain audit-ready documentation with strong version control and quality assurance, • Act as a trusted advisor to senior leadership, providing clear insight into overall programme healthSkills & Experience, • Significant PMO leadership experience within complex, multi-stakeholder or regulated environments, • Strong governance and control expertise, including reporting design, RAID management and assurance planning, • Experience managing multi-workstream transformation portfolios, • Financial oversight capability, including budgets, forecasts and vendor spend management, • Strong understanding of regulatory, risk and compliance requirements, • Exceptional organisational and analytical skills, • Excellent communication and stakeholder engagement skills at senior level, • Experience coaching and developing PMO team members, • Resilient, adaptable and comfortable operating in dynamic delivery environmentsDesirable, • Familiarity with enterprise PMO toolsets, • Experience working within structured delivery methodologies, • Exposure to regulatory assurance frameworks

About the Role My client are a global group who are seeking an experienced Programme Manager to lead their enterprise-wide Sage Intacct ERP implementation, scheduled for go-live in Q2. This is a pivotal role overseeing the delivery of a major transformation programme, working closely with the Head of Finance and internal technical teams. Key Responsibilities • Lead the end-to-end global ERP implementation with a focus on Sage Intacct., • Drive delivery to meet a confirmed Q2 go-live timeline., • Manage and oversee an external third-party implementation partner, ensuring quality, accountability, and alignment with programme outcomes., • Work closely with the Head of Finance, acting as the primary programme lead., • Collaborate with an internal technical resources to ensure seamless technical and process alignment., • Provide clear governance, project planning, risk management, and stakeholder communication across multiple agencies globally., • Ensure effective adoption, integration, and realisation of benefits across the group.Requirements, • Strong, hands-on experience delivering large-scale ERP implementations (Sage Intacct experience highly beneficial)., • Proven ability to lead and manage third-party partners within complex environments., • Background working in multi-entity or multi-brand organisations, • Excellent stakeholder management skills, particularly within Finance teams., • Ability to operate autonomously and drive delivery at pace.

IT Software Quality Engineering Lead / QA Lead Location: London UK (Hybrid) Experience: 12+ Years Domain: Energy Trading / Large-Scale IT Transformation About the Role We are supporting our client to hire an experienced IT Software Quality Engineering Lead to take full ownership of end-to-end quality deliveryfor a large, business-critical transformation programme within the Energy Trading and Renewables domain. This is a senior leadership role combining hands-on test automation expertise, people management, and strategic QA ownership, working closely with Architects, Scrum teams, and senior business stakeholders. Key Responsibilities • Own and deliver end-to-end testing across a portfolio of medium to large-scale IT programs, • Lead and manage a QA team of 10–12 engineers, including goal setting, appraisals, mentoring, and career development, • Drive automation strategy and execution, ensuring high-quality, scalable testing solutions, • Work closely with Architects and Agile teams to:, • Clarify requirements, • Ensure testability, • Enable automation-first approaches, • Provide feedback on functional and technical designs, • Innovate using modern QA tools, accelerators, and best practices, • Design, enhance, and maintain test automation frameworks, • Support CI/CD pipelines and continuous deployment, • Develop Proofs of Concept (POCs) for QA automation improvements, • Define and document QA standards and best practices, • Build and drive the QA roadmap in collaboration with Portfolio and IT Managers, • Engage confidently with senior business and IT leadership, • Work independently with minimal supervision while ensuring delivery excellence Mandatory Skills & Experience • Bachelor’s degree in Computer Science or equivalent, • 12+ years of experience in Software Quality Engineering, with significant time as a QA Lead, • Strong experience in Agile testing methodologies, • Proven expertise in Test Automation, including:, • Selenium with C#, • BDD frameworks (SpecFlow), • API Automation, • Selenium Grid implementation, • Experience defining and applying test metrics and quality measurements Nice-to-Have Skills • Strong leadership skills with the ability to drive change through influence, • Strategic mindset with a long-term vision for QA excellence, • Excellent communication and stakeholder management skills, • Flexibility to collaborate across UK and US time zones, • Prior exposure to Energy Trading, Risk Management, or Financial Systems is a plus Why Join? • Lead QA for a high-impact, multi-year transformation programme, • Work at the intersection of technology, business, and strategy, • Influence quality practices at an enterprise level, • Collaborate with senior stakeholders across global teams Interested? Apply now or reach out for a confidential discussion.