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Candidate Opportunity Brief \n\nPosition: Principal Consultant\n\nReporting to: Head of Business\n\nOverview:\n\nThe Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management.\n\nFor some, the Principal Consultant role is a “career anchor” they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution.\n\nThe Opportunity:\n\nDeputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals).\n\nAs an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to.\n\nAbout Ford & Stanley Group\n\nFord & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. \n\nA significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company’s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. \n\nWith Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations.\n\nTeam loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating ‘10 million Better Workdays’ is very much central to how the business operates. \n\nWe are environmentally active and run our own conservation meadow as part of this.\n\nFor a deeper insight into our culture, mission and values please visit our .\n\nThe Role:\n\nThe Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity.\n\nA Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results.\n\nHigh-Level Billing & Quality Delivery\n\nConsistently generate strong personal revenue and financial contribution\nManage senior or complex client relationships\nDeliver low volume, high-value search assignments\nUphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios\nClient Development & Strategy\n\nAct as a trusted advisor to clients, going beyond “filling jobs” to talent advisory\nWin new business and grow key accounts through consultative selling.\nIdentify opportunities in the market and position the company as a thought leader within its specialist sector\nInstead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier\nDeputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks.\nMentorship & Team Contribution\n\nMentor junior and mid-level consultants (without necessarily holding formal management responsibility)\nShare market knowledge, techniques, and best practice\n“Set the bar” for quality, process and professionalism within the team\nThought Leadership & Market Expertise\n\nBe seen as an expert in a specific sector or discipline\nLead Generation & Market Intel Follow Up\n\nReview, triage and action leads provided by the research teams\nProactively initiate and nurture leads / spot opportunities and follow up such as:\nCandidates leaving post / back fill opportunities\nMarket Intelligence / News articles\nLive advertised vacancies\nWhere else candidates are interviewing\nExisting network intel\nSales & Business Development\n\nAspects and not the core of the role are that of undertaking warm new business development activities that include:\n\nSecuring referrals from existing contacts, clients and candidates for new business opportunities\nRelationship and solution based sales not transactional\nConverting candidate relationships into new client relationships\nCompleting smart and proactive candidate marketing activities using identified most placeable candidates\nRepresent the business at hosted and industry networking events / socials\nFollowing up and conversion of leads in a warm and professional (non-cold sales) manner\nStrategic Account Management\n\nDeepening relationships with existing clients (not just HR, but hiring managers, project directors, executives).\nScheduling regular review meetings to assess performance and uncover upcoming hiring needs.\nIdentifying opportunities and act to expand into other departments or functions.\nRelationship Building Outside of Active Hiring\n\nRegular check-ins even when there are no live vacancies\nInviting clients to networking events, industry conferences, or social functions\nBuilding trust so that when hiring needs arise, the consultant is the first call\nTeam/Leadership Contribution\n\nCoaching junior consultants on how to approach client development\nLeading by example in opening doors and winning new business\nInput to the strategic group client list and long-term growth accounts\nDelivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary\n\nstandard. Headline milestones of each search onboarded to include but not limited to:\n\nPre-Market Research & Salary Benchmarking\nSituational Discovery (Role scoping meeting with hiring manager)\nAssignment brief & Timescales for delivery plan communicated back to the client\nCandidate Opportunity Brief Build\nAdvert Draft + Social Media Campaign Design\nLonglisting activities\nTargeted Headhunting Campaign\nLinkedIn Project Search & InMail Design\nImmediate Network Approach / Known Candidates\nShortlisting & First Engagement/Approach to candidates (Opportunity Pitch)\nMid-Search Update & Provision of Market Intelligence to client hiring manager\nFull Candidate Discoveries of all shortlisted candidates\nProfile/CV write up with notes and recommendations as to suitability aligned to brief\nShortlist Presentation (min. 5 options) to client with recommendations to interview all\nInterviews Organised + Interview preparation call with candidates\nFinal Stage Interview confirmations + Pre Close & Sounding Board Positioning\nOffer of employment presented to candidate + SoundingBoard\nOffer management, negotiations and secure acceptance\nHR Starter Pack provided to client to generate contract & offer letter\nPost Resignation Debrief & Start Date Confirmed\nMid notice check in / mid notice coffee booked for candidate & client\nFirst day client check in & candidate good luck text\nWinning Shortlists – Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio.\n\nTracker Search & Longlist\nJob Board Search & Longlist\nInternal referrals\nAdvert Response\nLinkedIn Recruiter\nNetwork by referral\nDirect Headhunting\nMPC / PCM – Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business.\n\nHave watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time).\nComplete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest.\nResearch companies that have live requirements that match the candidates’ skills, experience and interest.\nEnsuring shortlist ‘top up’ (when applicable) after an MPC is taken forward to interview.\n\nEssential Hard Skills (Skills & Experience)\n\n· Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. \n\n· Demonstrable track record of hitting / exceeding quality metrics and financial targets\n\n· Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview, worked to filled.\n\n· Represented their organisation well at trade shows, networking events with demonstrable ROI\n\n· Minimum of 5 years as a high-performance recruiter (within any sector of discipline) \n\n· Live within a daily commutable distance of HQ, Pride Park, Derby\n\nEssential Soft Skills (Attributes & Behaviours)\n\n· An engaging, passionate and confident individual able to build rapport within warm and cold relationships\n\n· An articulate, confident communicator both internally and externally.\n\n· Proactive, hungry and energetic personality.\n\n· Problem Solver, decisive with no task too big, no task too small mindset.\n\n· Highly driven, self-motivationed and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results.\n\n· Exceptional negotiator demonstrating high levels of emotional intelligence.\n\nWorking Arrangements & Location:\n\nAt Ford & Stanley Talent Services Group, we have a proudly in office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business ‘eco-system’, with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. Whilst we operate proudly in office, we also recognise that our staff have busy lives and on occasion require flexibility. What is paramount, is we are in office when our colleagues and customers need us to be. This is crucial to individual career development, needs of our customers (candidates and clients) and the continued business growth. Our offices are based on Pride Park, Derby. Working Hours: 8:30am to 5:30pm, with a 4:30pm Friday finish.\n\n Interview Process: \n\nInitial discussion with Group Sales & Commercial Director. Introductory, informal conversation.\n1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with the Head of and Director of the business unit. Open Q&A. Office tour, meet some relevant people for casual, open conversation.\nFinal Stage. Face to face with the Group Commercial Director and two potential future colleagues, this will include a 3 slide presentation:\n\nWhy do you want to work for Ford & Stanley Talent Services Group\nWhy would we be glad you joined the team\nSalary Banding: Low £40k Mid £42.5k Top £45k\n\nPackage \n\nCar Allowance\nUncapped Commission Scheme\nPension: 4% employer / 5% employee (Opt in and out option)\nHolidays: 25 + 8 bank holidays\nExtended Christmas break & company shutdown\nSell Holidays (Max 5)\nLife Assurance: 4 x Annual Salary\nHealth Shield: Free Dental, Eyecare, Discount Gym, Massages etc\nPrivate medical care (3 years + service)\n24/7 Confidential Mental Fitness & Performance Coach Access\nFully expensed half year company away day\nFully expensed iPhone\nLaptop + seamless connectivity to company infrastructure anywhere in the world\nSickness: After probation – 10 days at full pay 10 days half pay\nBenefits:\n\nWorld Class Rated Leadership Training\nClear progression route with structured quarterly PDRs and Individual Development Plans (IDP’s) built around your strengths\nMonthly / Quarterly team social budget\nRegular Company and Team Socials\nAccess to industry-leading candidate sourcing and head-hunting software\nFully stocked Beer & Prosecco fridges\nHigh-quality privately-owned offices\nFree parking\nOpportunities to volunteer at our privately owned Conservation Meadow where we plant trees for every placement\n‘The first 7’ (years) company recognition experience\n£500 internal referral scheme.\nFord & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.\n\nServices advertised by Ford & Stanley Executive Search are that of an recruitment and talent advisory business

Position: Managing Consultant\n\nReporting to: Head of Business\n\nOverview:\n\nManaging Consultants are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management.\n\nFor some, the Managing Consultant role is a cornerstone position. They are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard / stepping stone into Principal Consultant, Team Manager or Business Manager, proving they can combine top performance and leadership with team contribution.\n\nThe Opportunity:\n\nA Managing Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). As an expert within their field in all aspects of recruitment consulting, Managing Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to.\n\nAbout Ford & Stanley Group\n\nFord & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. \n\nA significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company’s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. \n\nWith Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations.\n\nTeam loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating ‘10 million Better Workdays’ is very much central to how the business operates. \n\nWe are environmentally active and run our own conservation meadow as part of this.\n\nFor a deeper insight into our culture, mission and values please visit our .\n\nThe Role:\n\nHigh-Level Billing & Quality Delivery\n\nConsistently generate strong personal revenue and financial contribution\nManage senior or complex client relationships\nDeliver low volume, high-value search assignments\nUphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios\nClient Development & Strategy\n\nAct as a trusted advisor to clients, going beyond “filling jobs” to talent advisory\nWin new business and grow key accounts through consultative selling.\nIdentify opportunities in the market and position the company as a thought leader within its specialist sector\nInstead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier\nDeputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks.\nMentorship & Team Contribution\n\nMentor junior and mid-level consultants (without necessarily holding formal management responsibility)\nShare market knowledge, techniques, and best practice\n“Set the bar” for quality, process and professionalism within the team\nThought Leadership & Market Expertise\n\nBe seen as an expert in a specific sector or discipline\nLead Generation & Market Intel Follow Up\n\nReview, triage and action leads provided by the research teams\nProactively initiate and nurture leads / spot opportunities and follow up such as:\nCandidates leaving post / back fill opportunities\nMarket Intelligence / News articles\nLive advertised vacancies\nWhere else candidates are interviewing\nExisting network intel\nSales & Business Development\n\nAspects and not the core of the role are that of undertaking warm new business development activities that include:\n\nSecuring referrals from existing contacts, clients and candidates for new business opportunities\nRelationship and solution-based sales not transactional\nConverting candidate relationships into new client relationships\nCompleting smart and proactive candidate marketing activities using identified most placeable candidates\nRepresent the business at hosted and industry networking events / socials\nFollowing up and conversion of leads in a warm and professional (non-cold sales) manner\nStrategic Account Management\n\nDeepening relationships with existing clients (not just HR, but hiring managers, project directors, executives).\nScheduling regular review meetings to assess performance and uncover upcoming hiring needs.\nIdentifying opportunities and act to expand into other departments or functions.\nRelationship Building Outside of Active Hiring\n\nRegular check-ins even when there are no live vacancies\nInviting clients to networking events, industry conferences, or social functions\nBuilding trust so that when hiring needs arise, the consultant is the first call\nTeam/Leadership Contribution\n\nCoaching junior consultants on how to approach client development\nLeading by example in opening doors and winning new business\nInput to the strategic group client list and long-term growth accounts\nDelivery & Process - Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to:\n\nPre-Market Research & Salary Benchmarking\nSituational Discovery (Role scoping meeting with hiring manager)\nAssignment brief & Timescales for delivery plan communicated back to the client\nCandidate Opportunity Brief Build\nAdvert Draft + Social Media Campaign Design\nLonglisting activities\nTargeted Headhunting Campaign\nLinkedIn Project Search & InMail Design\nImmediate Network Approach / Known Candidates\nShortlisting & First Engagement/Approach to candidates (Opportunity Pitch)\nMid-Search Update & Provision of Market Intelligence to client hiring manager\nFull Candidate Discoveries of all shortlisted candidates\nProfile/CV write up with notes and recommendations as to suitability aligned to brief\nShortlist Presentation to client with recommendations to interview all\nInterviews Organised + Interview preparation call with candidates\nFinal Stage Interview confirmations + Pre Close & Sounding Board Positioning\nOffer of employment presented to candidate + SoundingBoard\nOffer management, negotiations and secure acceptance\nHR Starter Pack provided to client to generate contract & offer letter\nPost Resignation Debrief & Start Date Confirmed\nWinning Shortlists – Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio.\n\nTracker Search & Longlist\nJob Board Search & Longlist\nInternal referrals\nAdvert Response\nLinkedIn Recruiter\nNetwork by referral\nDirect Headhunting\nMPC / PCM – Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business.\n\nHave watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time).\nComplete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest.\nResearch companies that have live requirements that match the candidates’ skills, experience and interest.\nEnsuring shortlist ‘top up’ (when applicable) after an MPC is taken forward to interview.\nEssential Hard Skills (Skills & Experience)\n\n· Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. \n\n· Demonstrable track record of hitting / exceeding quality metrics and financial targets\n\n· Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview, worked to filled.\n\n· Represented their organisation well at trade shows, networking events with demonstrable ROI\n\n· Minimum of 5 years as a high-performance recruiter (within any sector or discipline) \n\n· Live within a daily commutable distance of HQ, Pride Park, Derby\n\nEssential Soft Skills (Attributes & Behaviours)\n\n· An engaging, passionate and confident individual able to build rapport within warm and cold relationships\n\n· An articulate, confident communicator both internally and externally.\n\n· Proactive, hungry and energetic personality.\n\n· Problem Solver, decisive with no task too big, no task too small mindset.\n\n· Highly driven, self-motivationed and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results.\n\n· Exceptional negotiator demonstrating high levels of emotional intelligence.\n\nWorking Arrangements & Location:\n\nAt Ford & Stanley Talent Services Group, we have a proudly in office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business ‘eco-system’, with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. Whilst we operate proudly in office, we also recognise that our staff have busy lives and on occasion require flexibility. What is paramount, is we are in office when our colleagues and customers need us to be. This is crucial to individual career development, needs of our customers (candidates and clients) and the continued business growth. Our offices are based on Pride Park, Derby. Working Hours: 8:30am to 5:30pm, with a 4:30pm Friday finish.\n\n Interview Process: \n\nInitial discussion with Group Sales & Commercial Director. Introductory, informal conversation.\n1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with the Head of and Director of the business unit. Open Q&A. Office tour, meet some relevant people for casual, open conversation.\nFinal Stage. Face to face with the Group Commercial Director and two potential future colleagues, this will include a 3 slide presentation:\n\nWhy do you want to work for Ford & Stanley Talent Services Group\nWhy would we be glad you joined the team\nSalary Banding: Low £35k Mid £37.5k Top £40k \n\nPackage \n\nCar allowance\nUncapped Commission Scheme\nPension: 4% employer / 5% employee (Opt in and out option)\nHolidays: 25 + 8 bank holidays\nExtended Christmas break & company shutdown\nSell Holidays (Max 5)\nLife Assurance: 4 x Annual Salary\nHealth Shield: Free Dental, Eyecare, Discount Gym, Massages etc\nPrivate medical care (3 years + service)\n24/7 Confidential Mental Fitness & Performance Coach Access\nFully expensed half year company away day\nFully expensed iPhone\nLaptop + seamless connectivity to company infrastructure anywhere in the world\nSickness: After probation – 10 days at full pay 10 days half pay\nBenefits:\n\nWorld Class Rated Leadership Training\nClear progression route with structured quarterly PDRs and Individual Development Plans (IDP’s) built around your strengths\nMonthly / Quarterly team social budget\nRegular Company and Team Socials\nAccess to industry-leading candidate sourcing and head-hunting software\nFully stocked Beer & Prosecco fridges\nHigh-quality privately-owned offices\nFree parking\nOpportunities to volunteer at our privately owned Conservation Meadow where we plant trees for every placement\n‘The first 7’ (years) company recognition experience\n£500 internal referral scheme.\nFord & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.\n\nServices advertised by Ford & Stanley Executive Search are that of an recruitment and talent advisory busine

About Us_ is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in EMEA. • Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients, • Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start, • Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value, • Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap, • Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business, • Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals, • Native Arabic Speaker, • Bachelor’s degree, • 3–5 years of Customer Success experience in a SaaS environment, • Proven track record of onboarding clients through complex technical challenges, • Experience managing accounts with annual contract values between $20K–$100K, • Strong organizational and time-management skills to effectively manage a large portfolio of Mid-Market accounts, • Exceptional communication abilities, capable of building trust and rapport with diverse stakeholders, • Analytical mindset to assess client needs and develop scalable processes, • Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations, • Confidence, charisma, and the ability to seize opportunities to drive growth and success, • Proficiency with technology and adaptability to dynamic environments, • Familiarity with hospitality technology is a plusWe also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

As a member of the ShipBob Team, you will... • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob., • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights., • Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in London, UK Role Description: We are expanding our amazing sales team in the UK and looking for rising stars to build that team with us. This is a unique opportunity to take a proven and scalable business model and further roll it out in the UK. Our award winning technology stack, rock solid fulfillment operations and ShipBob brand name will help generate leads. We are looking for Account Executives willing to work in a start-up environment, be self-driven, identify exciting new customers and work autonomously in a frictionless environment to reach the rewarding quota. As one of the early joiners in a high growth organization and in a high growth market there will be opportunities to grow with ShipBob. Of course, there will be gaps in learning, processes to be established, and market nuances to learn, so the successful candidate must have a high appetite to learn, improvise and develop. Don’t panic though, the role will be heavily supported by the team that rolled out 7,000 other clients and opened 35 fulfillment centers. What you’ll do: • Bring in new business to attain revenue targets using self-sourcing techniques., • Self-source prospects who will convert to customers using internal databases, creative online searches, self-created cadences and marketing campaigns, referrals and other means., • Qualify prospects and sell ShipBob’s value propositions to bring in new business that is operationally fit for ShipBob., • Connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to determine a mutual fit., • Move customers efficiently through the sales process, ensuring all expectations are properly set and understood., • Negotiate pricing, contract terms and general partnership agreements., • Have a thorough understanding of both our tech offerings and Operational capabilities., • Maintain an updated, clean and thorough pipeline to ensure proper forecasting as well as up to date CRM notes so account status is clear., • Give feedback to management to continue to improve the sales process and Merchant experience., • Ensure proper handoff to the post sales team., • Identify local nuances and help improve processes, tools and documentation., • Additional duties and responsibilities as necessary. What you’ll bring to the table: • At least 18 months as an Account Executive or Sales Representative in the eCommerce fulfillment or OMS/WMS/TMS tech space., • Ability to foster great teamwork and motivate those around you., • Excellent verbal and written communication skills., • Organization and time management skills., • Established track record of success in a Sales position., • Ability to understand client needs and handle the negotiation process., • Computer skills, especially MS Excel and CRM software. Perks & Benefits: • Medical and Wellness Benefits, • Life Assurance, • Income Protection, • Pension Scheme, • See Our High-Performing Culture >>> (@lifeatshipbob) We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (_). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SRVO £Competitive, aligned to experience Remote Midlands / East Midlands / East Anglia.We are looking for a Senior Building Surveyor to join SRVO as part of a growing and highly capable surveying team, delivering core building surveying, project and compliance services across the UK.This role is su

Building Surveyor needed for capital projects in Peak District National Park.