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Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company's business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London's transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL's strategic technology partner to guarantee the operation and evolution of the world's largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. As we continue to enjoy an exciting period of growth in the UK, we are looking for an ITSM Consultant to support us with our upcoming projects. • Support the analysis, design, implementation, and deployment of BMC Helix ITSM, • Assess existing ITSM platforms and identify migration requirements, • Document processes, configurations, customisations, integrations, and business requirements, • Collaborate with technical teams and business stakeholders to define the target solution, • Identify risks, dependencies, and technical challenges, • Support project activities including configuration, testing, deployment, and go-live, • Deliver workshops, knowledge transfer sessions, and training activities, • Provide ongoing support and contribute to the continuous improvement and evolution of the platform after Go-Live, • 5-8 years of hands-on experience implementing BMC Helix ITSM, • Strong experience in configuration, customisation, and support of BMC Helix ITSM, • Proven experience with Incident Management, Change Management, and CMDB modules, • Experience delivering ITSM tool migrations and transformation projects, • Experience supporting all project phases, including analysis, design, implementation, testing, deployment, training, and post-production support, • Strong communication and stakeholder management skills, • Ability to gather requirements through workshops and interviews, • This is a hands-on implementation role. Candidates must have direct experience implementing and configuring BMC Helix ITSM. Profiles focused on Service Management operations or Service Delivery without BMC Helix ITSM implementation experience will not be considered, • Development experience with BMC Helix ITSM and BMC Helix Innovation Suite, • Experience deploying BMC Helix ITSM On-Premises environments, • Experience with integrations and data migration activities, • BMC Helix ITSM certifications (Associate, Professional, or equivalent), • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension - 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

15 Month FTC Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Systems Engineer As we continue to deliver complex technology and integration programmes, we are seeking a Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will play a key role throughout the project lifecycle, from requirements capture and solution design through to integration, verification, validation, and deployment. Key Duties Include: • Lead requirements analysis, capture, and decomposition activities for complex integration projects, facilitating customer workshops and stakeholder engagement., • Analyse, design, and document cost-effective technical solutions that meet customer, business, and project requirements., • Produce systems engineering documentation, including system architectures, functional designs, interface specifications, statements of work, integration strategies, and technical artefacts., • Develop requirements that are fully traceable to customer, business, and solution objectives using established systems engineering methodologies., • Support system integration, verification, validation, and qualification planning throughout the project lifecycle., • Contribute to technical proposals, project estimates, and Statements of Work (SoW) for new and existing opportunities., • Provide systems engineering input into project planning, scheduling, and risk management activities., • Collaborate with multidisciplinary engineering and project teams to ensure successful project delivery., • Participate in technical reviews, customer presentations, and meetings with clients and subcontractors., • Promote engineering best practice, quality standards, and continuous improvement within the Systems Engineering function., • Keep up to date with emerging technologies, industry standards, and systems engineering methodologies to support innovation and continuous improvement., • Travel domestically and internationally, where required, to support project delivery and customer engagement., • Ensure compliance with company policies, quality standards, security requirements, and health, safety, and environmental procedures., • Support wider engineering initiatives and undertake additional duties as reasonably required., • Degree in Systems Engineering, Electronic Engineering, Computer Science, or a related engineering discipline, or equivalent professional experience., • Previous experience working as a Systems Engineer on complex integration or technology projects., • Demonstrable experience in systems engineering across the full project lifecycle., • Experience in requirements analysis, decomposition, and management using structured systems engineering methodologies., • Strong understanding of system architecture, solution design, and systems integration., • Experience with software interfaces and APIs, including HTTP/S, REST, and JSON., • Knowledge of verification, validation, and system testing principles., • Experience working with customers and managing technical stakeholders., • Excellent technical documentation and presentation skills., • Experience within transport, ticketing, automated fare collection, or other large-scale infrastructure environments., • Experience using requirements management tools such as IBM DOORS., • Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools., • Experience working within Windows and UNIX/Linux environments., • Awareness of ITIL, systems lifecycle management, and industry best practice., • INCOSE certification, ITIL certification, or a relevant postgraduate qualification., • Strong analytical and structured problem-solving skills., • Excellent communication and stakeholder management abilities, with the confidence to engage at all levels., • Ability to influence multidisciplinary teams and build collaborative working relationships., • Commercial awareness with an understanding of balancing technical excellence and business objectives., • Self-motivated, proactive, and able to work independently with minimal supervision., • Methodical approach with excellent attention to detail and a commitment to quality., • Adaptable, quick to learn new technologies, and committed to continuous professional development., • Willingness to travel in support of project and customer requirements., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment #J-18808-Ljbffr

Asset Performance Manager (Fixed-Term Contract, 15-months) Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. The Asset Performance Manager is responsible for ensuring the accuracy, integrity, and effective use of asset and configuration data to support operational performance, contractual reporting, and continuous service improvement. The role combines analytical reporting, asset lifecycle management, configuration management activities, stakeholder engagement, and data governance responsibilities to deliver accurate insights and maintain high-quality asset information across the organisation. • Produce and deliver contractual, operational and ad hoc performance reports, providing analysis and actionable insights to stakeholders., • Analyse asset, service and operational data from multiple sources to identify trends, risks and improvement opportunities., • Maintain the accuracy and integrity of asset and configuration management databases (CMDBs), ensuring information is current and reliable., • Investigate and resolve data discrepancies, coordinating with internal teams, customers and third-party suppliers as required., • Support asset lifecycle activities, including stock control, deployments, audits, relocations and disposals., • Facilitate performance reviews and stakeholder meetings, documenting actions and supporting service improvement initiatives., • Develop and maintain procedures, reports and documentation to support operational and contractual requirements., • Collaborate across operational, service management and customer-facing teams to ensure effective data management, reporting and decision-making., • Provide support and cover for wider team activities and undertake other duties as reasonably required., • Significant experience in Asset Management, Asset Performance Management or Engineering Management within a complex operational environment., • Experience in data analysis, reporting or asset/configuration management., • Strong understanding of asset lifecycle management principles., • Proven ability to identify trends, drive performance improvements and manage asset-related risks., • Strong Microsoft Excel and MS Office skills., • Ability to analyse information and present clear insights., • Experience working with databases, CMDBs or similar systems., • Strong communication and stakeholder management skills., • Excellent attention to detail and problem-solving abilities., • Ability to manage priorities and work effectively in a fast-paced environment., • Experience within rail, transport, infrastructure or other critical operational environments., • Knowledge of SQL, Power BI or similar reporting tools., • Knowledge of ISO 55001 Asset Management principles, • Understanding of ITIL or service management practices., • Experience within transport, technology or service-based environments., • Experience working with SLAs or contractual reporting., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Redhill Surrey Based -Fixed Term Contract 12 months About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation- Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight- We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role Overview We are seeking an IT Network Manager to lead the delivery, transition and operation of enterprise network services, ensuring that network infrastructure is secure, resilient and capable of supporting business operations. This is a transition-focused leadership role with strong network technical depth. During the initial phase of the contract, the successful candidate will play a key role in the transition of network services from the incumbent supplier to the new operating model, with a significant focus on service transition activities, knowledge transfer, operational readiness and establishing the future support organisation. The role will work closely with outgoing supplier teams, internal engineering teams, service management functions, third-party suppliers and customer stakeholders. The emphasis is on maximising shadowing and reverse-shadowing value, capturing knowledge effectively, validating operational processes and supporting a smooth, low-risk transition into Business-as-Usual operations. The position will progressively evolve from transition leadership into ongoing operational leadership and management of the network service. • Service delivery, transition and operation: Lead the delivery, transition and ongoing operation of network services, translating transition objectives into clear activities, deliverables, dependencies and acceptance evidence., • Team and supplier management: Manage network engineers and third-party suppliers, acting as the primary point of contact between engineering teams, suppliers, service management functions and customer stakeholders., • Knowledge transfer and operational readiness: Plan, coordinate and govern service transition activities, including shadowing, reverse-shadowing, operational validation and service acceptance, ensuring effective knowledge transfer from incumbent suppliers., • Operational procedures and service preparation: Ensure operational readiness, service acceptance criteria, support documentation and knowledge transfer activities are completed successfully and can support a controlled handover into BAU operations., • Service management governance: Oversee incident, problem, change and service request management processes, and ensure compliance with security, operational and business requirements., • Infrastructure governance and project coordination: Coordinate upgrades, service improvements and network-related projects, while reviewing and governing network architectures and technical solutions., • Risk, performance and stakeholder communication: Manage network risks, issues, dependencies and service performance; provide regular reporting and stakeholder communication., • Continuous service improvement: Support the development and implementation of continuous service improvement initiatives focused on service quality, resilience and sustainable operations., • Proven experience managing enterprise network infrastructure in a complex environment., • Strong technical knowledge of enterprise LAN/WAN networking, including Cisco Routing & Switching., • Experience leading technical support teams and managing third-party suppliers., • Experience supporting highly available, business-critical network environments., • Strong stakeholder management and communication skills with both technical and non-technical audiences., • Experience delivering network infrastructure projects and service improvements., • Experience with network security technologies, including firewalls, access control and vulnerability management., • Knowledge of network monitoring and troubleshooting tools., • Experience working within ITIL-based service management practices., • Strong leadership and people management skills., • Excellent analytical and problem-solving abilities., • Ability to prioritise workloads and manage multiple projects simultaneously., • Customer-focused with a commitment to service excellence., • Ability to build effective relationships across internal teams, suppliers and stakeholders., • Strong organisational and planning skills., • ITIL Foundation (or equivalent experience)., • Relevant networking qualification or equivalent industry experience., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation- Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight- We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. We are seeking a Senior Wintel Engineer to support the Mobilisation, Knowledge Transfer, Operational Readiness and Early Life Support activities associated with the transition of critical Back Office IT services into the Indra/Minsait operating model. This is a technically focused role with strong operational depth in Microsoft Windows Server, Active Directory, Group Policy, VMware and hybrid Microsoft environments. The successful candidate will help establish the future Wintel support capability, validate day-to-day operational processes, capture and remediate knowledge gaps, and ensure that Windows platform services can be assumed safely and sustainably. The role will work closely with customer stakeholders, incumbent supplier SMEs, service management functions, infrastructure teams, application support teams, security representatives and programme leadership. The emphasis is on controlled mobilisation, operational readiness validation, incident and change readiness, monitoring and alerting coverage, backup and recovery assurance, service acceptance evidence and early-life stabilisation following service takeover. • Mobilisation and transition readiness: Support Wintel mobilisation activities through operational readiness checks, access validation, tooling enablement, dependency confirmation and transition readiness evidence for service takeover., • Knowledge transfer and operational handover: Participate in structured knowledge transfer, shadowing and reverse shadowing across Windows Server, Active Directory, VMware and related infrastructure services, focusing on operational procedures, failure scenarios, escalation paths and known risks., • Windows platform operations: Operate and maintain Microsoft Windows Server environments, Active Directory, Cluster Services, Group Policy, application services and related infrastructure components, supporting availability, performance, capacity, housekeeping and configuration control., • Virtualisation and hybrid infrastructure support: Support VMware-based virtualisation platforms and hybrid Microsoft environments, including operational checks, incident triage, patching preparation, capacity observations and coordination with adjacent infrastructure teams., • Incident, problem and service restoration: Act as a senior technical escalation point for complex Wintel incidents, performing triage, service restoration, root cause analysis and follow-up problem management activities in line with ITIL practices., • Operational procedures and runbooks: Review, improve and create SOPs, runbooks, support guides and knowledge articles covering start/stop procedures, event response, backup validation, recovery, patching, health checks, log review, performance investigation, capacity checks and failover support., • Monitoring, backup and resilience assurance: Validate monitoring, alerting, backup, recovery, high availability and disaster recovery arrangements for Windows and virtualised services, ensuring operational evidence is available before service acceptance and during Early Life Support., • Governance, risk and service acceptance: Support service acceptance, Go/No-Go reviews and transition governance by providing evidence of operational control, tooling access, documentation readiness, support capability, open risks and remediation actions., • Early Life Support delivery: Provide 3rd-line and on-call support during Early Life Support after cutover, monitor incident trends and alerts, coordinate rapid resolution with adjacent teams, capture lessons learned and embed improvements into BAU processes., • Microsoft Windows Server administration, • Active Directory, Group Policy and Wintel infrastructure management, • VMware and virtualised Windows platform support, • 3rd Line Infrastructure Support, • Service Transition, Operational Readiness and Early Life Support, • PowerShell scripting, automation and troubleshooting, • Backup, Disaster Recovery and High Availability, • ITIL Service Management (Incident, Problem and Change Management), • Knowledge Transfer and Operational Documentation, • Strong communication, analytical and stakeholder management skills, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. As we continue to enjoy an exciting period of growth in the UK, we are looking for a ITOM leader (OSS)/Senior Operational IT Lead to support us with our upcoming projects. • Lead the due diligence process and acquire knowledge of current Monitoring/Automation situation and future implementation projects., • Conduct a comprehensive assessment of the current Monitoring Environment (SCOM and many other similar Tools Solarwinds), Automation tools (SCORCH, Ansible) and asset inventory discovering (tools like Ivanti or BMC Discovery)., • Identify and document all relevant processes, configurations, customizations, and integrations., • Collaborate with technical teams, support functions, and business stakeholders to extract a full picture of the environment., • Help determinate how new solutions can be implemented (In this case , it will be Dynatrace, Ansible or BMC Discovery), • Deliver clear documentation and strategic recommendations to inform decision‑making and planning., • Minimum 7 years of experience leading or overseeing Systems Monitoring/Automation Operations with mixed stack of COTS and Open-Source Solutions., • Technical background knowledge, and experience on implementation of different types of Monitoring (Server, Logs, Application Performance Management, Synthetic), Automation tools and IT discovering process., • Past exposure to Microsoft SCOM/SCORCH is desirable as it is a key part of the current environment., • Will to learn new and lead the implementation of new solutions, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Site Based Role Who we are ADComms delivers innovative technology solutions and services to owners and operators of the UK rail network. With extensive experience in telecommunications and networks markets, ADComms works with clients to develop intelligent connected solutions that solve operational challenges. We innovate, design and build telecoms, network, energy and on-train technology solutions. Our maintenance and distribution capabilities support our solutions post deployment, to ensure maximum reliability and extended operational life. ADComms is a quality, safety and environmentally focused business, which constantly drives through performance improvements to make the business stronger and smarter for the future. What you’ll be doing You will be responsible for ensuring the optimal performance and reliability of communication systems. Conducting maintenance and repairs. Identify and troubleshoot faults and implement corrective measures to minimize downtime. The works will include maintaining hardware such as CCTV, PAVA, Radio, RFOF Repeater systems UPS, switches, supporting optical and copper cabling plus bespoke equipment. This may also require updating software and firmware if/when required to keep systems secure and up to date. Documenting activities and coordinate with the maintenance team to ensure seamless communication across the organisation. Supporting uninterrupted, secure, and efficient information flow. You will be responsible for… • Maintain, troubleshoot, and repair communication systems, this may include CCTV, PAVA, Radio, UPS, Switches plus bespoke equipment., • Maintenance and fault finding RFOF repeater systems., • Test and fault find optical and copper cable systems, • Monitor system performance resolve issues to minimize downtime., • Perform tests and maintenance checks., • Configure and update system hardware and software if required, • Document all procedures, configurations, and incidents where applicable., • Provide technical support as needed., • Maintain inventory of communication hardware and spare parts where applicable. What we need from you • Permanent Employee, • Full-time, • A full driving licence, • Flexible availability during specified weeks periods (clarification during interview stage if this is required) What skills & experience you’ll bring to us • Knowledge of communication systems and how they function., • System understanding, including but not limited to:, • CCTV (Control and Workstation Sub-systems), • PA/VA Systems, • Switches (Cisco, HP,) Strong IP understanding., • Radio systems (GSM-R, ACRL, LFB, PCR), • RF over Fibre repeater systems, • Telephony Systems, • Customer Information System, • Fibre Optic, • Copper cabling #J-18808-Ljbffr

ADComms delivers innovative technology solutions and services to owners and operators of the UK rail network. This site-based role focuses on maintaining and improving the reliability of communication systems across CCTV, PAVA, radio, and associated cabling. You will perform fault finding, software/firmware updates, and documentation to ensure uninterrupted information flow. A full driving licence and flexible availability are required for this permanent, full-time position. #J-18808-Ljbffr

Business Intelligence Manager (Fixed term Contract, 12 months) Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting‑edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high‑value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and to save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better‑connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation – Our capacity for innovation, cutting‑edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust – We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection – We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight – We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long‑term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large‑scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back‑office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer‑service centres, and 24 river‑boat boarding points. Drawing on over 30 years of experience in urban public‑transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, improve its efficiency and automate key processes; in short, to jointly create the next generation of the ticketing system for London. We are looking for an experienced BI & Reporting Delivery Manager to lead the Reporting & Business Intelligence function within a large‑scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities and ensuring the successful delivery of high‑quality reporting services throughout the programme lifecycle. The role requires strong leadership, stakeholder management and a solid technical understanding of enterprise BI solutions to support decision‑making, governance and continuous service improvement. • Act as the primary customer interface for all Reporting & BI activities., • Coordinate multidisciplinary teams, including BI Developers, Data Engineers, Infrastructure, Support and Testing., • Gather and translate business requirements into delivery plans., • Manage priorities, risks, dependencies and reporting roadmaps., • Ensure high‑quality delivery, governance and continuous service improvement., • Support service transition and operational readiness., • Experience delivering BI, Reporting or Data Analytics solutions within large and complex organisations., • Advanced knowledge of Power BI, including dashboard design, data modelling, performance optimisation and self‑service reporting., • Experience supporting reporting, data or platform migration programmes., • Familiarity with data warehouse concepts, data governance and information management best practices., • Experience facilitating workshops, gathering business requirements and translating them into reporting and analytical solutions., • Experience working with third‑party suppliers and multidisciplinary delivery teams., • Strong stakeholder management and communication skills, with the ability to engage effectively at all organisational levels., • Proven ability to influence, build relationships and manage business change initiatives., • Strong leadership, coaching and team development capabilities., • Excellent problem‑solving skills, with a pragmatic and customer‑focused approach to delivery., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programmes., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

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