Chesterfield
Has anyone ever told you that you're outstanding at what you do? Are you an organised people-person who can lead from the front? We're looking for a proactive Shift Manager to join our team in Wellingborough, working with internationally recognised, market-leading brands. In this role, you'll develop your leadership skills, build confidence, and drive success in a fast-paced environment. If you have experience as a shift manager, shift supervisor, or in a similar operational leadership role, we would like to hear from you As a Shift Manager, you'll oversee depot operations during your shift, managing staff, processes, and resources to ensure efficiency, quality, and cost-effectiveness. Your leadership will help maintain high service standards for our customers. • Process and Cost & Resource Management, • Oversee all critical shift processes, ensuring compliance with SLAs and SOPs., • Support shift supervisors in managing resources, workflows, and stakeholder coordination, allocating shift resources efficiently to balance cost control with service quality., • Leadership & Staff Management, • Communicate effectively with teams, providing clear updates on performance and objectives., • Monitor attendance, conduct, and performance, offering coaching and development, and ensure staff receive proper training., • Deputise for the Operations Manager when needed., • Customer Focus, • Maintain strong relationships with internal and external stakeholders, understand customer needs, ensuring smooth operations and quick issue resolution., • Health & Safety Compliance, • Ensure all staff, including agency workers, follow Health & Safety policies and record and report any incidents, accidents, or near misses accurately., • Consumables & Asset Control, • Manage and report on consumables, ensuring optimal usage and availability., • 23 days' annual leave, • Company Pension, • Long service rewards: both financial and leave-based., • Health cash plan., • Life assurance scheme., • Critical Illness cover, • Access to our prestige benefits and rewards portal., • Career development opportunities., • Access to a well-established Employee Assistance Programme provider., • And other excellent benefits you'd expect from a market leader., • Strong verbal & written communication skills, adaptable to different audiences, • Experience in a similar operational environment, including managing a team., • Decision-making & problem-solving abilities, • Skilled in team motivation, task prioritisation, and organisation, • Ability to analyse KPIs, report insights, and suggest improvements, • Knowledge of risk assessments & health & safety protocols, • Proficient in MS Office (Excel, Word, Outlook) and other IT systems for performance monitoring, • Flexible approach, with willingness to work across shifts and multiple locations when required, • Night Shift, • Sun - Thu (any 5 out of 7), • 21:30 - 06:00 If you're ready to take the next step in your career and make a real impact, #J-18808-Ljbffr