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As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You’ll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you’ll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you’ll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with * Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. * Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. * Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. * Expertise in developing journey design blueprints and CX journey prototyping. * Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. * Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. * Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. * Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. * Developed facilitation and storytelling skills. * Understanding of agile working practices and the ability to work in cross-functional environments. * Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities • Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping., • Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience., • Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products., • Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development., • Compliance to accessibility standards and guidelines to provide an inclusive experience for all users., • Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products., • Gathering and analysis of data from a wide range of sources to create in-depth insights into customer’s needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience., • Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Deputy Children's Home Manager - Full-Time - On-Site Location: Wembley Hours: This role is a full-time role (40 hours per-week) Hourly rate: £18.62 Sleep-in rate: £70.50 Company Overview: With over 60 homes across London, Peterborough, Northampton, Norfolk and Kent — plus a specialist school for children aged 8–18 — SBCHL is committed to changing lives. We provide exceptional care that helps young people overcome challenges, celebrate their achievements, and develop the skills they need for independence. Our passionate team is dedicated to nurturing every child’s confidence and creating a safe, supportive space where they can thrive. You will be joining a leading children's organisation with a mission to provide looked after young people with a safe and nurturing environment, one that promotes empowerment, independence and choice, while enhancing their core living skills, and ability to move across the care continuum into fully independent living. We offer a structured training and development programme, including mandatory and specialist courses, clear career pathways, and opportunities to progress into leadership roles. Person Specification: • You should have at least two years’ experience relevant to residential care within the last five years., • At least one year of experience supervising and managing professional staff., • Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures., • You should hold a Level 3 in Residential Childcare or equivalent., • You should hold a Level 5 diploma in Leadership and Management for Children and Young Peoples Services or be willing to work towards., • You should be dedicated to providing outstanding care, • You should be suitable to work with Children. A DBS Certificate is a requirement of the role. Benefits: • Long Service Recognition – We celebrate loyalty! Enjoy a £50 reward on your 3-year, • anniversary, £100 at 5 years, and a fully paid weekend getaway to mark your 10-year, • milestone., • Birthday Treats – Because your special day matters! Receive a £100 birthday gift each, • year, just for being you., • Employee Referral Bonus – Know someone great? Refer them and earn £250 when they, • join and another £250 when they pass probation., • 28 days holiday (inclusive of bank holidays), • Pension with NEST Pensions, • Access to Sage Employee Benefits, • 24/7 access to our Employee Assistance Programme, • 24/7 access to an OnDemand GP Service, • Enrolment and funding to required qualification(s), • Access to Key Worker Discount Schemes e.g. Blue Light Card, • Meaningful charity partnership in Tanzania, giving staff the opportunity to be involved in life-changing overseas projects. Three trips are already booked for 2026!, • Relaxed dress code for a comfortable, child-focused atmosphere. As a Deputy Manager in a Children's Home, you will support the Registered Manager of the home with all aspects of their duties and responsibilities. Work authorisation: • United Kingdom (required)

Kitchen Assistant - Bank - Upton. We are now seeking a compassionate, enthusiastic and dedicated individual to join our friendly, award-winning team as a Kitchen Assistant - Bank at The Hawthorns, Northampton. Your focus as Kitchen Assistant is to support the catering function in food preparation a

Project Director London £125,000 - £145,000 + Package + Data Centre Industry + Pension + Holidays + Private Medical Insurance + Technical Progression + 'Immediate Start' Step into the role of Project Director with a rapidly growing organisation in the thriving data centre construction industry. Oversee a multimillion-pound project in the South of England and lead the delivery of innovative, forward-thinking solutions that leverage cutting-edge technology. This is an exceptional opportunity to shape the future of data centre construction while contributing to transformative projects at the forefront of industry innovation. Join a dynamic team within a renowned technical construction company recognised for its excellent project delivery. Enjoy a collaborative working environment that offers opportunities for career growth, personal development, and professional achievement. If you’re passionate about delivering impactful projects and thriving in a fast-paced, innovative industry, this is your chance to make a lasting impact. As the Project Director you will take full responsibility for site operations, team management, and ensuring the project is completed to the highest standards, on time and within budget. Your Role As A Project Director Will Include: • Lead on-site delivery and oversee end-to-end construction processes., • Ensure all works are completed safely, efficiently, and in line with project timelines., • Manage and coordinate large multidisciplinary teams, including site managers, project managers etc As A Project Director You Will Have: • Proven experience as a Construction/Project Director within the data centre or construction sector., • Experience with high-value projects, • Based anywhere in the South of England and commutable to one of the sites If you are interested in this role please contact Dea on 07458163032. Keywords: Project Director, Construction Director, Data Centre Project Manager, Senior Project Manager, Technical Construction Lead, Construction Program Director, Infrastructure Project Director, Senior Construction Manager, Operations Director (Construction), Site Director, Data Centre Construction, Digital Infrastructure, High-Value Projects, Technical Construction, Multidisciplinary Teams, Project Delivery, Leicester, Coventry, Northampton, Milton Keynes, Bedford, Luton, Oxford, Reading, Swindon, Guildford, Basingstoke, Brighton, Portsmouth, Southampton, Bournemouth, Bath, Bristol, Exeter, Plymouth

A fantastic opportunity has arisen for a Permanent Chef at Chef De Partie (CDP) Senior CDP or Sous Chef level to be based at a small hotel in Buckingham. There are two Junior Chefs Commis Chefs / General Assistants who will require support from the Head Chefs 2nd in command. Our Head Chef started in

Care Manager looking for a real change or the next step in your career? We are looking for a committed career focused individual within the Domiciliary Care market to manage our soon to open branch, covering the either the Manchester OR Northampton areas. They take pride in, person-centred care and

Join the RAC as a Roadside Technician. As a Roadside Technician, youll receive:.

Location: Northampton (Head Office) Fitness Superstore is looking for a commercially driven Product Development Manager to shape our future product range across. Were hiring: Product Development Manager.

Ready to find the right role for you?.If you think you are the right match for the following opportunity, apply after reading the complete description.HGV Class 2 Driver Hours - 45 hours per week, Monday to Friday Location: Northampton, Northamptonshire, NN5 5JW When you see the world as we do, you

Class 2 drivers required for immiedate starts!. NEW PASSES WELCOME! Temp - Perm after 12 weeks Rapier Employment is recruiting Class 2 (Cat C) HGV Drivers for work based in Northampton NN4 area.

Intertechnic Logistics based in Blisworth, Northampton was established in August 2009. With a fleet of our own drivers, we can carry out the movement of vehicles xcunqrw via Trade Plates, Inspect and Collect services for the Leasing sector and h.

The Trade Sales Specialist is responsible for driving and increasing Trade business sales across the East of England including; Acton, Aylesbury, Bedford, Cambridge, Chiswick, Cricklewood, Luton, Milton Keynes, Northampton, Peterborough, St Neots, Stanmore, Stevenage, Watford and Yeading. This is an

Job Title: M&E Commercial Lead.Before applying for this role, please read the following information about this opportunity found below.Location: Northampton or Cambridge Salary:.Up to£70,000 depending on experience Benefits: Company Car or Allowance & Fuel Card, 25 days + Bank Holidays, Pension, He

Interaction Recruitment PLC are currently seeking a Chef de Partie for their healthcare client as below. Role: Chef De Partie Rota: 45hr contract, 5 out of 7 days per week, typically shifts between 07:30 - 20:30 NO SPLIT SHIFTS Location: Witney Salary, benefits & perks: • Lucrative basic salary ba

A competitive base salary of £38,625, with on-target earnings of up to £50,000 A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities 40 hours per week, with core hours from 8:30am to 5:00pm, and 1 in 4 Saturdays xcunqrw.Please ensur

Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. Your Benef

Pay Rate:£18 to £22 Reference:IND123 Ultimate Recruitmentare looking forexperienced HGV Class 1 (C+E) Driversto join our professional team based in Northampton. Job Description: HGV Class 1 (C+E) Drivers Weekdays - Northampton Location:Northampton.

Referrals increase your chances of interviewing at DNA Payments by 2x. Since our founding in 2018, DNA Payments has rapidly grown into one of the largest independent, fully integrated omnichannel payments providers in the UK and Europe. Looking to achieve 30% penetration of accounts so they have 2 p

Solution Architect - Cloud | Serverless | Distributed Systems | AWS/Azure/GCP.Location:Knutsford or Northampton (Hybrid).Join a leading tech-driven organisation as aSolution Architect, shaping and delivering modern, scalable systems that drive innovation and business transformation.Design and implem

A fantastic opportunity has arisen for a Permanent Chef at Chef De Partie (CDP) Senior CDP or Sous Chef level to be based at a small hotel in Buckingham.Our Head Chef started in early December, taking over the role of the previous Head Chef and is already making an impact.There are two Junior Chefs

You could be just the right applicant for this job Read all associated information and make sure to apply.At Halfords Commercial Fleet Services (CFS), we keep the UK moving.As the UKs largest commercial tyre service provider, were proud to offer nationwide coverage, unrivalled expertise, and excitin

A fantastic opportunity has arisen for a Permanent Chef at Chef De Partie (CDP) Senior CDP or Sous Chef level to be based at a small hotel in Buckingham.Our Head Chef started in early December, taking over the role of the previous Head Chef and is already making an impact.There are two Junior Chefs

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

A fantastic opportunity has arisen for a Permanent Chef at Chef De Partie (CDP) Senior CDP or Sous Chef level to be based at a small hotel in Buckingham.Our Head Chef started in early December, taking over the role of the previous Head Chef and is already making an impact.There are two Junior Chefs

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Vehicle Technician – Huntingdon.Monday to Friday, plus 1 in 4 Saturdays.Interaction Recruitment is proud to be working on behalf of our prestigious client to recruit an experienced Vehicle Technician for their Huntingdon site.Our client is committed to supporting their.When you join their team

Senior Quantity Surveyor Civil Engineering & Infrastructure Location: Northampton The Role The Senior Quantity Surveyor will take a leading commercial role across multiple civil engineering projects, ensuring accurate forecasting, robust cost control and contractual compliance.

A fantastic opportunity has arisen for a Permanent Chef at Chef De Partie (CDP) Senior CDP or Sous Chef level to be based at a small hotel in Buckingham.Our Head Chef started in early December, taking over the role of the previous Head Chef and is already making an impact.There are two Junior Chefs

A fantastic opportunity has arisen for a Permanent Chef at Chef De Partie (CDP) Senior CDP or Sous Chef level to be based at a small hotel in Buckingham.Our Head Chef started in early December, taking over the role of the previous Head Chef and is already making an impact.There are two Junior Chefs

Engineering Manager to work at their facility based in Northamptonshire.

Job Role: Field Service Engineer – ForkliftsLocation: Market Harborough, Leicestershire Salary: £35,000-£40,000 base (OTE £45,000+) - paid door to door Hours: Monday-Friday 08.Door to Door Paid + Overtime @ 1.Job Type: Full time, Permanent The client: Interaction Technical have partnered w

A fantastic opportunity has arisen for a skilled and motivated Architectural Technician to join a reputable and growing architectural practice in Northamptonshire.

Vehicle Technician – HuntingdonSalary: £35,000 + Bonus Hours: Monday to Friday, plus 1 in 4 SaturdaysInteraction Recruitment is proud to be working on behalf of our prestigious client to recruit an experienced Vehicle Technician for their Huntingdon site.Why Join Our Client?Our client is committe

A UK government services provider is looking for an Approved Electrician to join their team.The role involves electrical installation works both in the UK and overseas, with a focus on safety and efficiency.Candidates must have relevant qualifications like NVQ Level 3 and experience in secure enviro

Vehicle Technician – CambridgeSalary: £35,000 + Bonus Hours: Monday to Friday, plus 1 in 4 SaturdaysInteraction Recruitment is proud to be working on behalf of our prestigious client to recruit an experienced Vehicle Technician for their Huntingdon site.Why Join Our Client?Our client is committed

Office base: Bedford, Northampton or Leicester.

Job Role: Field Service Engineer – ForkliftsLocation: Kings Lynn, Norfolk Salary: £35,000-£40,000 base (OTE £45,000+) - paid door to door Hours: Monday-Friday 08.Door to Door Paid + Overtime @ 1.Job Type: Full time, Permanent The client: Interaction Technical have partnered with a well-esta

Isle of Wight – Cowes, Portsmouth Broad Oak or Chelmsford – Great Baddow We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.Up to £75,900 commensurate with skills and experience.Part time & accruing hours av

Master TechnicianLocation: Milton KeynesSalary: £42,000-£45,000 + performance bonus.OTE up to £70,000Hours: Monday to Friday, plus 1 in 4 Saturdays Additional Benefits: Birthday LeaveAbout the RoleWe are looking for an experienced Master Technician to join our clients' dynamic Aftersales Team in

A leading FMCG company in Northamptonshire is seeking a Senior Production Planner.

Job Title: Classic Car Restoration Technician Location: Bedfordshire Pay: £17.About the Role:Are you passionate about classic cars and skilled in hands-on restoration? Our client, a renowned classic car restoration specialist in Bedfordshire, is looking for a dedicated technician to join their work

An educational services provider is offering an exciting locum opportunity for an experienced Educational Psychologist to join a dedicated team in West Northamptonshire.

Up to 26 days of holiday + bank holidays + an extra well-being day.Ongoing training and development opportunities.Work with premium brands in a forward-thi.

Assistant Quantity Surveyor – Subcontractor / Manufacturer.Pension scheme (salary sacrifice option after 3 months, company matched contributions).Family‑run business with a supportive culture.A market leader in manufacturing and installing high‑security solutions, including ballistic, blast‑

Interaction Recruitment PLC are currently seeking a Chef de Partie for their healthcare client as below.Rota: 45hr contract, 5 out of 7 days per week, typically shifts between 07:30 - 20:30 NO SPLIT SHIFTS.All the relevant skills, qualifications and experience that a successful applicant will need a

Are you an experienced Mechanical Development Engineer looking for your next challenge? This is an exciting opportunity to join a growing engineering team and play a key role in developing innovative, high-quality mechanical products from concept through to production.Looking for a motivated and det

Up to 26 days of holiday + bank holidays + an extra well-being day.Ongoing training and development opportunities.Work with premium brands in a forward-thi.

Practice Nurse Northampton Long Term Locum OUTSTANDING RATES in Northamptonshire. Dream Medical is looking for a Practice Nurse for a full-time, long-term locum position within a modern, purpose-built GP surgery in Northampton.