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Function: | Creative Strategy | UGC Direction | Paid Social Performance Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: The DTC Strategist role blends creative thinking, psychology, and commercial strategy. You’ll identify behavioural insights, analyse performance, and build creative systems that scale profitably. You’ll shape messaging, hooks, content frameworks, and testing strategies for top DTC brands. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Older people in our care deserve support that's consistent, respectful and genuinely person-centred. If you want to be part of a team that takes that seriously, we'd love to hear from you The role You’ll provide high-quality, person-centred support to older adults, helping them live with dignity, independence and confidence. That means: • Supporting people with personal care, mobility, nutrition and daily living, • Responding to changing needs with calm, practical kindness, • Keeping accurate records and contributing to care plans, • Helping create an environment that feels safe, welcoming and like home About you No previous care experience is needed. We’re looking for someone who is kind, dependable and genuinely motivated to support older people well. You’ll communicate clearly and warmly, work positively with others and treat every person with dignity and respect. Basic IT confidence is needed for records and mandatory e-learning. We’ll give you all the training you need to get started and to grow. An SVQ Level 3 in Social Care is a bonus but not essential, and we’ll support you to work towards it. SSSC registration and PVG Scheme membership are required (or willingness to obtain both). What you’ll get from us A team that values what you do. The chance to grow your skills in a structured way. And the knowledge that the work you do every day genuinely improves someone’s life. You'll be joining a team that cares about doing things right. If that appeals to you, we'd love to hear from you. We have both part-time and full-time positions available. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES • Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process, • CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes., • Deadline: Posts close at midnight on the indicated date., • Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain, • To view our accessibility statement, please click here. CrossReach Accessibility Statement, • Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message., • Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates., • Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub, • Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain., • Amendments: Once you have submitted your application form, you will be unable to make any amendments.

Treasure Terms of Reference Introduction Emergency Nutrition Network (ENN) is a UK-registered charity dedicated to reducing global malnutrition through knowledge exchange, research, and advocacy. Since its founding, ENN has worked at the forefront of nutrition thought leadership, enabling evidence-based programming and policy development to improve nutrition outcomes in low- and middle-income countries and crisis settings. We work in close partnership with national governments, UN bodies, NGOs, academic institutions, and funders to strengthen the design and delivery of nutrition interventions. Our areas of expertise include infant and young child feeding in emergencies, the management of wasting and stunting, adolescent nutrition, and maternal and infant care for at-risk groups, including through our MAMI initiative. ENN also publishes Field Exchange, a globally recognised technical publication in humanitarian nutrition. ENN is governed by a diverse and skilled Board of Trustees, who provide strategic direction and ensure that the organisation operates in line with its charitable objectives and legal obligations. Our trustees play a vital role in upholding ENN’s values: independence, integrity, collaboration, and field-driven insight. We are now seeking a Treasurer to join our Board of Trustees, oversee financial governance, and support ENN’s strategic direction as we enter our next phase of growth and impact. For more information about ENN, visit our website. The Treasurer Role Being an ENN Trustee is an important, influential and valuable role and as well as ensuring that we are an accountable and well governed organisation you will make an important contribution to our current work and future direction. The Treasurer plays a vital role in overseeing the charity’s financial performance and sustainability; leading the Finance sub-committee (FSC) to inform the board in its decision making. Specific responsibilities include: • Guide the board in its understanding of ENN’s financial strategy, budget management and risk oversight., • Chair the Finance sub-committee, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions., • Relationship with the Finance Manager: Build a strong, supportive, and transparent relationship with the FM. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and the Management Team on financial strategy., • Advise on Auditor identification, engagement and management., • Oversight of ENN’s Reserves Policy and management, • Oversee compliance with UK Charity and Company Law., • Review of ENN’s financial systems and reporting, to the extent they serve project delivery, transparency and accountability., • Approval of ENN’s Banking and Investments, • Backstopping technical resource to Finance Manager, CEO and Chair., • Reporting any financial improprieties or misconduct, • Attend quarterly Board and finance sub-committee meetings and contribute to strategic development Safeguard, respect and demonstrate ENNs values, policies and reputation Required Knowledge and Skills • Extensive senior management experience in finance, with relevant qualifications (AAT / ACCA or equivalent), • Experience in overseeing annual audits, identifying and managing auditors, • Understanding of the role of a Trustee and how Trustees can interact with ENN’s Management Team to best effect., • Experience of multiple income/project organisations., • Experience in the not-for-profit sector is desirable., • Prior experience of working with or on a board is desirable., • Strong inter-personal and relationship-building skills Time Commitment - And our Commitment to You Your commitment in an average year is likely to be 3 pre-fixed board meetings, each of half a day. Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to allocate time to prepare for all meeting and participate in one sub-committee. The Treasurer chairs the Finance sub-committee. Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms. Trustees serve a four-year term, renewable once. Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at, or near, the ENN office in Kidlington, Oxfordshire, every two years. Sub-committee meetings are convened remotely. Ideally you will join the Board in 2026, though we can show some flexibility for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team). Remuneration This is an unpaid, voluntary position. Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies. Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies. Our Values and Commitment to Equality, Diversity & Inclusion ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board. To Apply If you believe you’re the candidate we’re looking for please submit a CV and a covering letter of no more than 2 pages describing your motivation behind applying for the role, as well as explaining how you believe your skills and experience match what we are looking for. Please email this via the button below. If you would like to discuss the role and ENN’s wider remit, please email ENN’s CEO. _ Closing date for applications: 23:00 Hrs. 20th June 2026 Screening Checks Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references. If you already have a transferrable enhanced DBS, please state this in your application. Please also find additional information about ENN on our website. Additional Information About ENN A Letter from the Board of Trustees At ENN we are truly passionate about what we do. Over the past 30 years ENN has become a powerful and recognised name in the nutrition sector, working with others to influence outcomes around the world. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups and communities of practice who are the ‘go to’ networks for their specialisms. Our partners know and trust ENN for quality, rigour and impartiality. Our work makes a real difference in the lives of children in some of the most difficult parts of the world. The ENN-led Operational Guidance on Infant Feeding in Emergencies has become the key global policy guidance and has been endorsed by the World Health Assembly, and our technical leadership and convening has facilitated real change in awareness and a new narrative, challenging siloed approaches to Wasting and Stunting management. Our work has never been more important. Nutritional challenges are growing across the world; undernutrition rates may be slowly decreasing but other forms of malnutrition are on the rise. The positive progress that is being made is unequal and many countries are now facing the double burden of both under and over nutrition. Crises around the world are increasingly protracted and the historical and artificial silos of ‘humanitarian’ and ‘development’ don’t reflect real needs which are much more fluid. Emerging threats, such as the broader impact on nutrition of the COVID-19 pandemic bring new challenges to address. At present our annual turnover is around £1.5m, we employ 20+ staff and engage up to a dozen consultants. With our 2024-28 strategy, we are keen to drive even greater impact by exploring new and innovative approaches and increasing our reach further still. We do so with funding in place from a range of institutional partners and private foundations. We hope the enclosed information helps you to explore ENN and the role. With best wishes, The ENN Board of Trustees Vision Our vision is: ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’ Our History Founded in 1996 in Ireland, ENN has a long and rich history in global nutrition. Following an evaluation of the Great Lakes Emergency in 1995, implementing agencies identified an urgent need to establish a vehicle for capturing programming experiences and preserving institutional memory in the emergency food and nutrition sector. This gave rise to ENN’s publication, Field Exchange, which was first produced in 1996, designed to stimulate critical thinking and learning, influence research agendas and cross-fertilise information and exchange. ENN was generously hosted by Trinity College Dublin for its first eight years, before relocating to Oxfordshire in 2004 and is now a UK registered Charity. "To me, ENN is one of the most long-standing focal points for emergency nutrition technical information and coordination." (ENN partner) Who We Are Now Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. We have three core principles guiding our work: Independent, neutral and impartial ENN is not bound by the views or positions of any one institution and is not a nutrition implementing agency. Any opinions expressed are based on the available evidence and the experience of our rich and diverse network. Driven by our network ENN’s network is made up of practitioners, decision-makers and academics working on nutrition and associated fields all over the world. By supporting their learning and sharing their knowledge, ENN is able to make a unique contribution to turning knowledge into practice. Based on experiential learning and evidence ENN believes that policy and practice can, and should be, informed by evidence and experience. Where this exists, ENN seeks to share the learning from this evidence and experience; where it is missing, ENN advocates for it to be developed or directly supports, and often brokers, its development. Our People ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small operational team. ENN’s Management Team comprises of the CEO, 1 (of two) Technical Director, a Finance Manager, the HR Manager, the Communications and Digital Manager and a Projects Coordinator Lead. As well as our staff, we engage a significant number of experienced specialist consultants on our projects. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. Our Governance ENN is a UK-registered charity (Charity Registration Number: 1115156) governed by the Board of Trustees and a set of ‘Articles of Association’. The Board is currently comprised of 8 Trustees and meets regularly throughout the year, with full board meetings on a quarterly basis. The Board currently has three sub-committees: the Governance & People SC, the Technical SC and the Finance sub-committee, which are responsible for ensuring the highest standards in terms of finance, personnel, and technical expertise and application. As a UK-registered Charity, ENN also files accounts as a UK-registered Company with Companies House (Company Registration Number 04889844). Our Finances ENN is financially supported by a range of institutional donors (including the Irish Government, the EU), charitable foundations (including the Bill and Melinda Gates Foundation and the Eleanor Crook Foundation), as well as UN agencies and INGOs.

Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 day per month in-office - Hambi Media HQ, Oval, London) Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday Overview: Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC and design teams, we produce creative that doesn’t just look good - it drives growth. We’ve delivered over £100M worth of performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef and Nutrition Geeks. Our Account Managers sit at the heart of delivery - owning communication, keeping momentum high, and ensuring launches land cleanly and on time. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Remote working with 1 day a month in London Head Office.

Function: | Content Systems | UGC Direction | Paid Social Performance Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Paid Social Content Strategist, you’ll shape and execute content strategies built for performance. You’ll script UGC, create narrative structures, develop hooks, analyse performance, and guide content creation end-to-end. You work daily with creators, designers, editors, and media buyers to ensure content both performs and elevates the brand. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Function: | Creative Writing | Storytelling | Brand Messaging Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Performance Creative Copywriter, you’ll write brand stories, scripts, ad copy, headlines, angles, and messaging frameworks across paid social, landing pages, and creative content. This role blends brand creativity with commercial intent, balancing storytelling with measurable outcomes. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Function: | Meta Ads | Performance Creative | Content Strategy | Drive performance creative for D2C brands Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Content Strategist, you’ll develop content systems that drive measurable performance. You’ll analyse creative data, understand buyer behaviour, and translate insights into content frameworks, narratives, hooks, and scripts that generate results across Meta and TikTok. You’ll work with designers, editors, creators, and media teams to deliver end-to-end content direction. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

We’re on a mission to_. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind _, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our _ shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: • 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree., • Scaled to over 100,000 monthly active patients across our weight-management program., • Grew the UK patient base from 4,000 to ~40,000 and received selective _ to provide services to the NHS., • Tailored our offering to over 5,000 patients in Germany and Japan, • Work remotely in South Africa and work within our Webflow developer team globally., • Take ownership of the continued development of associated websites running on the Webflow platform., • Build new complex landing pages, as well as updating existing pages and utilising functions like e-commerce, CMS collections and components., • Add animations and interactions to websites and enrich Webflow’s native functionality with custom code., • Work in a sprint-based development process for building and launching new website features and initiatives., • Collaborate closely with our design, copywriting and SEO teams to ensure pixel-perfect visuals and excellent user experience across all devices., • A continuous focus on optimising shared-components, reducing redundancy in elements, symbols and class styles to improve quality and decrease build times., • Ensuring website hygiene by QA’ing your work and making sure you are building cleanly with Webflow best practices which can be easily handed over to another developer., • A sound knowledge of HTML and CSS, • Strong proficiency in Webflow and page builder CMS systems, • Detail oriented and enthusiastic about creating amazing webpages across different screen sizes, • Ability to implement design systems and develop interfaces that are consistent with brands, • You're comfortable working autonomously, taking initiative, and solving problems in a rapidly growing and fast-paced environment, • Willingness to learn and adapt to new features or website platforms, • Enjoy working in a team with other developers where you can share knowledge Bonus Points For • Knowledge of Javascript, • An eye for visual design, • Knowledge of UI/UX design principles and best practices, • Experience using design tools like Figma, • Experience using analytics and experimentation tools like Google Analytics, • Experience with automation tools like Zapier, • Experience with third party tools and code libraries like GSAP Euc is also behind a growing family of digital healthcare clinics ( , ) across men’s health and well-being, fertility, and skincare. , focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime. Here’s what makes joining Euc unique: • What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem., • Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding., • Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets., • Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support., • Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale., • Shape your career – Access monthly CPD sessions, a 6-month AOSIS membership, and ongoing opportunities to learn and grow., • Support at every stage – Choose between medical aid support or a monthly wellness allowance, including a R400 wellness budget., • Work where well-being matters – Enjoy 21 days of annual leave, fully remote work, up to 3 weeks of Work From Anywhere, team wellness initiatives like Strava challenges and Monday meditation. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Function: | Copywriter | Strategy | Paid Social Performance Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Paid Social Copywriter, you’ll own hooks, angles, scripts, messaging frameworks, and ad copy across Meta and TikTok. You’ll use creative data and buyer psychology to write high-converting messaging that fuels performance. You’ll work closely with strategists, creators, designers, and editors on every creative output. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Familiarity with CI/CD pipelines and tools, particularly Github Actions Strong Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Strong Experience working with monorepos and tooling such as NX/Lerna/Bazel. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of software security, OWASP and scaling of software systems Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £75,000 - £100,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Function: | Meta & TikTok Ads | Performance Creative | Content Strategy | Drive performance creative for D2C brands Reports to: Head of Performance. Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Paid Social Creative Strategist, you will own creative direction for Meta and TikTok campaigns. You’ll interpret creative performance data, identify winning patterns, and develop concepts, scripts, hooks, and frameworks that drive growth. You’ll partner with designers, editors, creators, and media buyers to build conversion-led creative. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Familiarity with CI/CD pipelines and tools, particularly Github Actions Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Experience working with monorepos and tooling such as NX/Lerna/Bazel. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £55,000 - £75,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been. DX Freight provides next-day or sc

This role is perfect for individuals who excel in delivering outstanding customer service and enjoy working collaboratively within a supportive team. You will manage customer enquiries, process orders, and resolve issues across multiple channels to ensure a seamless experience for customers.

Supports business customers by managing orders, coordinating logistics, and providing after-sales care. Requires fluency in Spanish and English.

Responsibilities include handling inquiries via phone, email, and web, promoting products, managing bookings, and supporting sales campaigns.

We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experien

Seeking a Customer Service & Sales Advisor for a motorhome and caravan business to assist customers, manage inquiries, process sales, and support the sales team. Requires sales and customer service experience.

Seeking a Customer Service Advisor to handle retailer inquiries, process orders, manage administration, and resolve issues, acting as a key point of contact for nationwide retailers.

Responsibilities include processing quotes and orders, managing customer data, and resolving issues. Seeking a German-speaking Customer Service Advisor for a 6-month fixed-term contract to manage sales and customer service for corporate accounts.

Customer Service Advisor needed to handle medical emergency assistance claims and provide excellent customer service.

Handles incoming calls, manages incidents, records orders, and inputs data. Requires strong communication and organizational skills.

Customer Service Advisor role processing sales orders, managing inquiries, handling complaints, and supporting sales teams to ensure customer satisfaction and compliance with quality standards.

Requires strong interpersonal, communication, and organizational skills.

Responsibilities include handling customer inquiries via phone and email, providing excellent service, and updating systems in a busy, on-site contact center. Seeking a fluent German and English speaking Customer Service Advisor for a 6-month contract.

Bi-lingual Customer Service Advisor fluent in French and English required for a luxury brand. Responsibilities include handling customer interactions, answering questions, solving problems, and managing customer data.

Handling customer enquiries via our call management system with accuracy and care. Managing urgent orders, returns, and complaints with empathy and efficiency. In this role, you’ll be the first point of contact for NHS customer, helping to ensure they receive the highest standard of service and su

The Customer Service Advisor will provide property management and tenancy administration support, coordinating renewals and liaising with contractors.

Engage with diverse customers in a fast-paced contact center environment, handling high call volumes and providing excellent service. Role includes training and benefits.

Meet Job Standards: Adhere to quality standards, schedules, and average handle time. Ready to embark on this exciting journey? Apply now and become a part of our dynamic team!Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, reg

The Customer Advisor will handle customer inquiries in person, over the phone, and via email.

The Customer Service Advisor will manage bookings, provide customer support, and handle inquiries within a call center setting.

Handles inbound customer contacts, processes orders, and resolves queries via phone, email, and social media.

Seeking a Customer Service Advisor to handle inquiries, administrative tasks, update customer information, manage CRM entries, process claims, book collections, and build customer relationships.

Providing customer support, handling inquiries, and resolving issues for clients in the logistics industry.

Up sell and cross sell of all products and services to existing and prospective customers to drive up the client's customer base. Realistic OTE of £716 per month!Customer Service Advisor benefits: Campaign specific benefits including exclusive discounts on sim only plans up to 80% for you & up

Have the right to work in the UK (and documents to support this). A smartphone (for navigation and delivery app use). Click to sign up and complete your registration process.

You decide how much or little you want to deliver and earn. Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want—for an hour, a weekend, or throughout the week. Have the right to work in the UK (and documents to support this).

Have the right to work in the UK (and documents to support this). A smartphone (for navigation and delivery app use). Click to sign up and complete your registration process.

A smartphone (for navigation and delivery app use). Click to sign up and complete your registration process. Once approved, download the app and get started.

Click to sign up and complete your registration process. Once approved, download the app and get started. You decide how much or little you want to deliver and earn.