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Customer Service Manager9 days ago£30000–£35000 yearlyFull-timeChalvey, Slough**Job description** We are seeking an experienced Customer Service Manager to oversee and streamline our customer service operations. As a Customer Service Manager, you will be at the forefront of ensuring exceptional customer satisfaction through effective communication and problem-solving. With core skills in computer proficiency, administrative expertise, and phone etiquette, you will oversee a team dedicated to delivering top-notch service. Your premium skill in office management will aid in streamlining operations and enhancing customer interactions. This role involves engaging with customers, managing invoicing, coordinating with contractors and third parties, and handling day-to-day office administration tasks. Key responsibilities include: - Managing and processing invoices, including preparation, sending, and settlement - Handling incoming and outgoing calls and emails from new and existing customers - Coordinating with contractors and third-party vendors - Maintaining an efficient invoicing system - Booking appointments and managing schedules - Supporting business development efforts - Handling customer complaints and ensuring resolution - Scheduling deliveries and liaising with external businesses as required - Managing incoming and outgoing mails - Skills and Qualifications: The ideal candidate will have: - Experience in office management within a small to medium-sized enterprise (SME) - A minimum of 2 years of full-time work experience in a commercial environment, preferably within a small or medium organization - Proficiency in office management practices - Strong familiarity with the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) - Ability to conduct on-site visits and attend project assessments/quotations - Proficiency in English, Urdu, and Punjabi - Exceptional organizational skills and the ability to meet time-sensitive targets - Strong communication skills, with the ability to work independently - A flexible, courteous, and optimistic approach, along with a positive, can-do attitude Computer skills: - Administrative experience - Phone etiquette - Organisational skills Job Type: Full-time Pay: £30,000.00-£35,000.00 per year Additional Benefits: - Free parking - On-site parking Experience: Customer service: 2 years Language: English (preferred) Urdu (preferred) Punjabi (preferred) Willingness to travel: 25% (preferred) Work Location: In person
Easy apply - Link Marketing Ltd
Sales Assistant11 days ago£24000–£30000 yearlyFull-timeSloughAre you a driven individual with a passion for sales? We specialize in representing top-tier brands in our office based in Slough. We are expanding our team and looking for enthusiastic people to join us in this exciting journey. Role Overview : As a door-to-door Sales Representative, you will be a crucial part of our sales team. Your primary responsibility will be to engage with potential customers at their homes, present our brands, and close sales. This role offers an excellent opportunity for growth and high earning potential in a supportive and energetic environment. Key Responsibilities: - Customer Engagement : Approach potential customers with a positive attitude. - Sales Target Achievement : Meet and exceed sales targets through effective selling techniques. - Customer Service : Provide excellent service by addressing customer inquiries and concerns. What We Offer : - Competitive commission based earnings. - Comprehensive Brand Training to help you succeed. - Career Advancement Opportunities within the company. - Supportive Team Environment where your achievements are celebrated. Qualifications : - Previous Experience in sales or customer service is advantageous. - Excellent Communication Skills and the ability to build rapport with customers. - Self-Motivated and Resilient with a strong desire to succeed. - Ability to Work Independently and manage your time effectively. How to Apply : If you are ready to take on a rewarding role in sales and join a dynamic team, apply directly through Job Today. We look forward to welcoming you to our team!
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