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Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

\n Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! \n Join us as a Customer Assistant in our Barnsley Club offering a 12 hour contract which is fully flexible over 7 days, including evenings and weekends. \n The Role You’ll Play \n As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. \n Hit the Jackpot with Our Benefits \n\n • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more\n, • Thrive App – for your mental wellbeing approved by the NHS\n, • Buzz Brights Apprenticeships\n, • Buzz Brilliance Awards – Employee Recognition Scheme\n, • Buzz Learning, our digital learning platform with access to 100s of online courses\n, • In-house Training – Fire safety, Food safety 1 & 2, COSHH and more\n, • Access to Trained Mental Health Advocates for advice on your mental wellbeing\n, • 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)\n, • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)\n, • Staff discount 50% off bingo tickets, food & soft drinks\n, • Refer a Friend Scheme for Support Centre and Club Management roles\n, • Life Assurance\n, • Pension Scheme\n\n Your Responsibilities as Part of Our Team \n\n • Build rapport and relationships with Customers\n, • Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard\n, • Support with other duties as requested by the line manager\n, • Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live\n\n The Winning Combination We’re Looking For \n\n • Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment\n, • Outstanding communication skills that can be adapted to different situations when necessary\n, • Experience of handling cash and basic numeracy knowledge\n, • You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards\n\n Applicants must be 18+

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Practice Manager Barnsley Full time Permanent Work Shift: Days 44 Competitive salary plus benefits Pharmacy, Retail Healthcare 4 September 2026 “Find your role” Reporting into the Area Manager, the Pharmacy Practice Manager role is a hybrid of both patient care and commercial focus that requires a strong leader with a passion for Healthcare, patients and driving a profitable business. This role is accountable for delivering all Pharmacy-related targets and deadlines and management of the store Pharmacist and Pharmacy Colleagues, supporting the drive to make Asda Pharmacy the best in class. On a day-to-day basis, the Pharmacy Practice Manager will lead, coach and develop the pharmacy team to deliver excellent patient experience, achieving exceptional levels of patient safety. You will take direct responsibility for the support and development of all direct reports and locums to maintain high standards of professional customer service and compliance within GPhC operating standards and clinical governance. With access to in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota: Week 1 Saturday - 09:00 - 21:00 Monday - 09:00 - 21:00 Tuesday - 09:00 - 21:00 Thursday - 09:00 - 21:00 Week 2 Monday - 09:00 - 21:00 Tuesday - 09:00 - 21:00 Wednesday - 09:00 - 21:00 Friday - 09:00 - 21:00 “Let's find out about you” We are seeking a dedicated Pharmacy Practice Manager to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled and experienced candidate with values reflective of our own and keen to make a real difference to patients within the wider community through excellent primary care within our pharmacies. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll be: • A fully qualified pharmacist registered with the GPhC, • Accredited to deliver national and local services for the NHS and private healthcare, • Able to balance the role of line manager and pharmacist to deliver a safe working, • Able to deliver results by inspiring and motivation your team to take action and deliver within the defined KRAs, • Experienced in comfortably challenging, confronting and solving difficult situations maintaining solid connections in store and with field teams. When applying to any of our Pharmacy vacancies, you must possess a valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications. Additionally, all applicants are required to undergo a DBS check and enroll in the live update service. If successful, you will need to demonstrate your qualifications and identity through appropriate documentation. Find your everything at Asda” - bringing brighter living within everyone’s reach. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GPhC fees paid Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. #J-18808-Ljbffr

Trade Business Development Manager Full time - 36.75 hours per week Permanent Location B&Q Dearne Valley Competitive salary of £36,200 – £46,300 per year, with a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn. *This role is known internally as TradePoint Sales Partner Other benefits include Pension, 6.6 Weeks Holiday & Colleague discounts across a variety of our Group businesses including 20% off at B&Q. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as aTrade Business Development Manager and you’ll be a big part of this. Role Purpose: As a commercially driven growth owner, you are accountable for building, managing and growing a portfolio of TradePoint members. You will proactively generate demand, develop long-term trade relationships and convert opportunities into repeat project spend—delivering sustainable sales and margin growth. You act as a trusted partner to trade customers, combining strong sales discipline, market insight and operational excellence to create a differentiated trade experience and grow the TradePoint business. Sales: • Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend, • Proactively generate high-quality leads weekly through local networking, referrals and market insight, • Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines, • Drive repeat project spend, converting one-off transactions into long-term customer relationships, • Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery, • Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value, • Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate Business Ownership & Ways of Working: • Operate with a business owner mindset, taking full accountability for member growth, pipeline health and commercial outcomes, • Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement), • Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities, • Follow through on all commitments, ensuring consistent and reliable delivery for customers, • Continuously review performance, adapting approach based on results and insight Building Relationships: • Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner, • Develop deep understanding of customer projects, trade needs and buying cycles, • Actively expand customer networks through referrals and industry engagement, • Mobilise store and specialist teams to deliver a seamless end-to-end trade experience, • Partner cross-functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities Delivering Compliance & Safety: • Take personal responsibility for operating in a safe and legally compliant way., • Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role., • Proven track record of driving sales growth and managing customer portfolios within Trade, • Understanding of trade customers and project-based selling, • Strong commercial and financial acumen, including margin awareness, • Ability to generate demand and build pipeline independently, • Excellent relationship management and influencing skills, • Strong planning, organisation and follow-up discipline, • Experience working in KPI-driven environments with clear accountability for results, • A full driving license As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! Plus a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn. So we can support you during the application or interview process, please contact for any recruitment adjustments. #J-18808-Ljbffr

Location: Wakefield Road , New Lodge, S71 3TY Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview Full, paid training provided You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store. As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers. You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business. • Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed, • Work with your team to keep the store running smoothly, • Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience, • Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy, • Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be, • Promote Co-op Membership and support your local community, • A genuine passion for helping people and delivering great customer service, • The ability to work flexibly across a number of shifts and as part of a team, • An interest in retail and working in a busy store environment (experience not essential) At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • Full training and career development resources, • 30% discount on all Co-op products in-store, • Flexible access to your pay as you earn it, • A pension scheme with up to 10% employer contributions, • 31 days of holiday (including bank holidays, pro rata for part time colleagues), • 24/7 access to GP appointments, and colleague support programme, • Market-leading policies to help you through life's big moments We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion We reserve the right to remove a vacancy before the scheduled closing date. #J-18808-Ljbffr

Job Title Practice Manager Location Chapeltown Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 44 Salary Competitive salary plus benefits Category Pharmacy, Retail Healthcare Closing Date 4 December 2026 Reporting into the Area Manager, the Pharmacy Practice Manager role is a hybrid of both patient care and commercial focus that requires a strong leader with a passion for Healthcare, patients and driving a profitable business. This role is accountable for delivering all Pharmacy-related targets and deadlines and management of the store Pharmacist and Pharmacy Colleagues, supporting the drive to make Asda Pharmacy the best in class. On a day-to-day basis, the Pharmacy Practice Manager will lead, coach and develop the pharmacy team to deliver excellent patient experience, achieving exceptional levels of patient safety. You will take direct responsibility for the support and development of all direct reports and locums to maintain high standards of professional customer service and compliance within GPhC operating standards and clinical governance. With access to in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Week 1 Monday - 09:00 - 21:00 Tuesday 13:30 - 21:00 Wednesday - OFF Thursday - 09:00 - 21:00 Friday - OFF Week 2 Saturday - OFF Monday - 09:00 - 21:00 Tuesday - 13:30 - 21:00 Wednesday - 09:00 - 21:00 Thursday - 09:00 - 21:00 Saturday - 09:00 - 21:00 We are seeking a dedicated Pharmacy Practice Manager to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled and experienced candidate with values reflective of our own and keen to make a real difference to patients within the wider community through excellent primary care within our pharmacies. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. • A fully qualified pharmacist registered with the GPhC Accredited to deliver national and local services for the NHS and private healthcare, • Able to balance the role of line manager and pharmacist to deliver a safe working, • Able to deliver results by inspiring and motivation your team to take action and deliver within the defined KRAs, • Experienced in comfortably challenging, confronting and solving difficult situations maintaining solid connections in store and with field teams When applying to any of our Pharmacy vacancies, you must possess a valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications. Additionally, all applicants are required to undergo a DBS check and enroll in the live update service. If successful, you will need to demonstrate your qualifications and identity through appropriate documentation. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. • Discretionary company bonus, • Company pension up to 7% matched 15%, • colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas., • Your professional indemnity insurance, • GPhC fees paid, • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated, • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly. #J-18808-Ljbffr

Location: Chapeltown Employment Type: Full time Contract Type: Permanent Shift Pattern: Work Shift: Days Hours per Week: 44 Salary: Competitive salary plus benefits Category: Pharmacy, Retail Healthcare Closing Date: 4 December 2026 Reporting into the Area Manager, the Pharmacy Practice Manager role is a hybrid of both patient care and commercial focus that requires a strong leader with a passion for Healthcare, patients and driving a profitable business. This role is accountable for delivering all Pharmacy-related targets and deadlines and management of the store Pharmacist and Pharmacy Colleagues, supporting the drive to make Asda Pharmacy the best in class. On a day-to-day basis, the Pharmacy Practice Manager will lead, coach and develop the pharmacy team to deliver excellent patient experience, achieving exceptional levels of patient safety. You will take direct responsibility for the support and development of all direct reports and locums to maintain high standards of professional customer service and compliance within GPhC operating standards and clinical governance. With access to in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. • Week 1, • Monday - 09:00 - 21:00, • Tuesday 13:30 - 21:00, • Wednesday - OFF, • Thursday - 09:00 - 21:00, • Friday - OFF, • Week 2, • Saturday - OFF, • Monday - 09:00 - 21:00, • Tuesday - 13:30 - 21:00, • Wednesday - 09:00 - 21:00, • Thursday - 09:00 - 21:00, • Saturday - 09:00 - 21:00 We are seeking a dedicated Pharmacy Practice Manager to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled and experienced candidate with values reflective of our own and keen to make a real difference to patients within the wider community through excellent primary care within our pharmacies. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. • A fully qualified pharmacist registered with the GPhC, • Accredited to deliver national and local services for the NHS and private healthcare, • Able to balance the role of line manager and pharmacist to deliver a safe working, • Able to deliver results by inspiring and motivation your team to take action and deliver within the defined KRAs, • Experienced in comfortably challenging, confronting and solving difficult situations maintaining solid connections in store and with field teams. When applying to any of our Pharmacy vacancies, you must possess a valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications. Additionally, all applicants are required to undergo a DBS check and enroll in the live update service. If successful, you will need to demonstrate your qualifications and identity through appropriate documentation. • bringing brighter living within everyone's reach. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. • Discretionary company bonus, • Company pension up to 7% matched, • 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas., • Your professional indemnity insurance, • GPhC fees paid, • Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated, • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. #J-18808-Ljbffr

SALARY: £27,300 - £30,500 depending on experience BENEFITS: Westfield Health, Auto enrolment pension, Life Insurance October 2026 Hargreaves Industrial Services Ltd are a quality assured contracting company delivering EPC turnkey projects, framework contracts and term service operation and maintenance contracts across a wide range of industrial markets in the UK. CONTRACT TYPE: Permanent SALARY: £27,300 - £30,500 depending on experience BENEFITS: Westfield Health, Auto enrolment pension, Life Insurance CLOSING DATE: 12th October 2026 Hargreaves Industrial Services Ltd are a quality assured contracting company delivering EPC turnkey projects, framework contracts and term service operation and maintenance contracts across a wide range of industrial markets in the UK. We have a vacancy for a Resources Co-ordinator to provide efficient, accurate and confidential administrative support across the Resources function, including, but not limited to, Human Resources, fleet administration and associated business support activities. The role is responsible for ensuring the effective administration of employee lifecycle processes, divisional fleet operations and compliance activities, maintaining accurate records and supporting managers across the division. You will support compliance with employment legislation, company policies and data protection requirements while delivering a professional service to employees and managers across the business. • Maintain accurate and up-to-date employee records, ensuring compliance with GDPR and company policies., • Input, update and maintain employee data within HRIS system, ensuring data accuracy and integrity., • Prepare contracts of employment, offer letters, employment-related correspondence and other HR documentation., • Coordinate all aspects of onboarding for new employees, including pre-employment checks, right to work documentation, induction arrangements and new starter administration., • Administer employee changes including promotions, salary amendments, contractual changes and employee benefits., • Coordinate employee exit processes, including issuing leaver documentation, conducting system updates and maintaining employee records., • Support recruitment activities by advertising vacancies, managing applications, coordinating interviews, obtaining references and preparing offer documentation., • Act as the first point of contact for HR-related queries, escalating matters where appropriate., • Provide administrative support for employee relations matters, including disciplinary, grievance, absence management and capability processes., • Prepare meeting documentation, correspondence and confidential records relating to employee relations cases., • Produce regular HR reports and management information relating to workforce metrics., • Maintain personnel files and conduct regular audits to ensure compliance and accuracy, • Support payroll processes by providing accurate employee information and documentation within required timescales., • Maintain and administer the company's online training system and learning records., • Monitor mandatory training completion and provide reports to managers as required., • Coordinate training activities, inductions and development programmes., • Coordinate and schedule Occupational Heath medicals, acting as the key point of contact for employees, managers and providers while ensuring timely processing and accurate record keeping., • Support HR projects and continuous improvement initiatives to enhance processes and service delivery., • Raise purchase orders and process goods receipts in line with company procedures., • Administer driving licence verification processes and maintain auditable licence records., • Manage short-term vehicle hire arrangements and support operational vehicle allocation requirements., • Administer fuel card ordering, issuing and monitoring processes and maintain associated records, • Coordinate the administration of vehicle fines, maintaining records and producing periodic reports for Group Fleet., • Maintain confidentiality at all times when handling sensitive employee information., • Undertake any other reasonable duties commensurate with the role., • Previous experience in an administrative role, preferably within an HR environment., • Strong organisational and time management skills., • Excellent attention to detail and accuracy., • Strong verbal and written communication skills., • Ability to handle confidential and sensitive information with discretion., • Proficient in Microsoft Office applications, particularly Word, Excel and Outlook., • Experience of maintaining databases and electronic record systems., • Ability to prioritise workload and work to deadlines., • Customer-focused approach with excellent interpersonal skills., • Ability to build effective working relationships at all levels. #J-18808-Ljbffr

Up to £28,050 dependant on skills & experience + Bonus + Excellent Benefits We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. In addition to the competitive salary there are also benefits on tap – including: • Annual leave (increasing with length of service), • a generous pension scheme (matched up to 9%), • potential to earn bonuses, • enhanced maternity / adoption leave, • access to a great range of online and high street discounts, • free access to healthcare, • our popular YuLife app, • our Cycle to Work scheme, • and more! As a Team Supervisor based in Barnsley, you’ll be responsible for: • Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available, • Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals, • Serving customers on the trade counter, offering advice and product knowledge, • Develop the customer base, improve retention, satisfaction, product mix and range, • Identify and recommend ways to improve profits, • Building rapport with suppliers, • General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators), • Ensure compliance with policies and procedures This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm. • Previous experience within a plumbers' merchant, builders' merchant, or similar trade environment is preferable, • Experience supervising or leading a team with the ability to motivate, coach, and develop team members, • Positive and professional attitude with a Customer-focused approach, • Experience handling stock control and inventory management, • Ability to work well under pressure in a fast-paced environment, • Willingness to step up to run the branch in the Branch Managers absence and happy to carry out a diverse range of duties in the branch to ensure it runs smoothly, • Commercial awareness with a focus on sales growth, • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic #ACHS100 #J-18808-Ljbffr

Salary: Up to £28,050 dependant on skills & experience + Bonus + Excellent Benefits Team Supervisor - Barnsley (S71 1DL) - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary there are also benefits on tap – including: • Annual leave (increasing with length of service), • a generous pension scheme (matched up to 9%), • potential to earn bonuses, • enhanced maternity / adoption leave and access to a great range of online and high street discounts, • free access to healthcare, • our popular YuLife app, • our Cycle to Work scheme and more! As a Team Supervisor based in Barnsley, you’ll be responsible for: • Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available, • Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals, • Serving customers on the trade counter, offering advice and product knowledge, • Develop the customer base, improve retention, satisfaction, product mix and range, • Identify and recommend ways to improve profits, • Building rapport with suppliers, • General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators), • Ensure compliance with policies and procedures This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm. • Previous experience within a plumbers' merchant, builders' merchant, or similar trade environment is preferable, • Experience supervising or leading a team with the ability to motivate, coach, and develop team members, • Positive and professional attitude with a Customer-focused approach, • Experience handling stock control and inventory management, • Ability to work well under pressure in a fast-paced environment, • Willingness to step up to run the branch in the Branch Managers absence and happy to carry out a diverse range of duties in the branch to ensure it runs smoothly, • Commercial awareness with a focus on sales growth, • Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities. #J-18808-Ljbffr

• Marketplace Manager - Amazon AccountPosition titleMarketplace Manager | Amazon – BarnsleyDescriptionWe are looking for a full-time Amazon Marketplace Manager to join our team at Countrywide Healthcare, part of the PHS Group. The successful candidate will be a dynamic self-starter, who is confident in managing the full UK Amazon account from end-to-end, with a commercial mindset and previous experience having worked on the Amazon platform. The ideal candidate will have an entrepreneurial outlook and be autonomous in the management of the account.This role will support our ambitious growth plans on our Amazon marketplace to grow sales and profitability. Working closely with our multi-disciplinary online team. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed.Responsibilities Manage a portfolio of products across the Amazon marketplace via Seller Central, with full responsibility for sales performance and hitting KPIs. Outline the pricing cost matrix and promotional strategy, constantly reviewing performance to ensure we get the buy box on listings. Navigate routes to market for products between FBA & FBM listings, outlining profitability and forecasting sales opportunities. Review all listings to ensure there is consistency in titles, images and product information, continuously optimising content to maintain a fresh and engaging brand presence. Regularly update product data, keywords & additional listing fields to boost visibility on search pages. Setup and manage sponsored product campaigns, reviewing ACoS performance weekly. Conduct an SEO audit across Amazon, reviewing ways to improve keyword coverage and search visibility. Create and upload A+ Content for Amazon listings to drive conversions on key lines. Check health scores on the Amazon account to ensure we continuously improve listing quality & product rankings. Conduct weekly competitor research on Amazon and other platforms, identifying trends and opportunities. Analyse customer reviews and return reasons to identify listing improvements or product updates. Develop and implement strategies to improve product visibility, sales and customer satisfaction. Own and devise a promotional calendar, mapping out vendor support whilst outlining pricing campaigns and initiatives to drive sale volumes. Work closely with the commercial and supply chain teams to align marketplace strategies with overall business goals & objectives.Qualifications Bachelor's Degree; Marketing / Advertising / Business / Finance (preferred) 3+ years’ experience in managing products on Amazon Seller Central or Vendor; experience in eBay or other marketplaces also desirable. Strong knowledge and understanding of the Amazon Marketplace, Amazon Advertising & Amazon SEO, with experience in the difference selling mechanics between B2C & B2B models. Data-driven mindset and commercially astute, with a focus on ROI and the ability to translate insights into actionable strategies for growth and extract key trends from data. Proficient with e-commerce platforms and tools, e.g. Google Analytics & strong knowledge of Microsoft Excel. Strong commercial awareness and the drive to achieve KPIs and Revenue targets. Ability to work autonomously with an entrepreneurial mindset, prioritising tasks and meeting deadlines in a fast-paced environment. Strong interpersonal skills both written and verbal & able to work in a team. Accuracy and attention to detail.Job Benefits Competitive Base Salary: £30-£35k DOE Buy / Sell Holiday Scheme Company Pension Scheme Ongoing Training & Development PHS Perks: Access discounts at over 800 retailers Free access to Virtual GP for you and your household On-site Free ParkingIf this sounds like the job for you, we would love to hear from you.Job LocationNational Distribution Centre, Ferrymoor Way, Barnsley, South Yorkshire, S72 7BN #J-18808-Ljbffr

Here at Vertu KIA Barnsley, we are looking for an experienced, motivated, and customer-focused Service Advisor to join our team. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service while supporting and developing a high-performing front-of-house team. We are offering a £32,000basic salaryplus greatcompany benefits! The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. • Oversee and support the Service Advisor team on a day-to-day basis., • Monitor team performance and provide ongoing feedback to encourage continuous improvement., • Ensure the front-of-house operation runs smoothly, delivering an exceptional customer journey at every stage., • Assist with managing customer enquiries, bookings, and any escalated concerns in a professional manner., • Work closely with the workshop team to maintain effective communication and efficient workflow., • Help maintain high standards of customer satisfaction, retention, and profitability., • Lead by example, demonstrating excellent communication, organisation, and customer care skills. The ideal candidate will have: • Previous experience as a Service Advisor within the motor industry ideally., • Excellent communication and interpersonal skills., • A passion for delivering exceptional customer service., • Confidence in identifying customer needs and recommending appropriate products and services., • Strong organisational skills with the ability to prioritise in a fast-paced environment., • A proactive, positive attitude and the ability to motivate others., • Good IT and administrative skills., • A full UK driving licence. We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: • 25 days holiday rising with length of service - plus bank holidays, • Access to our online rewards platform giving you cash back and discounts for multiple retailers, • Preferential Service Rates, • Colleague Purchase Scheme, • Share Incentive Scheme, • Pension, • Enhanced Maternity & Paternity If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check. #J-18808-Ljbffr

Maintenance Operative - Tiler/Patch Plasterer/Finisher Ecclesfield, Sheffield £31,722 - £34,295 per annum, includes 5% market supplement Permanent - Full Time Closing Date: Sunday 11 th October at midnight Interview Dates: 19 th & 21 st October 2026 Additional Multi-skill bonus of £1308 per annum paid monthly for qualifying staff We have an opportunity for a Tiler, Patch Plasterer, Finisher with a proven track record to join our Planned Works team. The successful person will provide a variety of Tiling and Plastering repairs, working in customers homes as well as vacant properties and our care facilities. You will be Working for our Home Maintenance Team, who are a team of trade professionals. You will maintain the high standards expected of this team and deliver excellent customer care at all times while working to tight deadlines. This is a role working in a fast paced environment that is frequently subject to change. We are a forward thinking, values driven housing association. This role is a mobile working role, using our maintenance depot in Ecclesfield, Sheffield as an operating base. For our perfect candidate we are offering a flexible role, working in a caring and friendly team, with a great package of benefits. Job Description Salary Starting at £31,722 for a 37 hour week - Rises to £32,580 after successful completion of probationary period) Working hours 37 hours per week 27 days annual leave, Bank holidays including an additional 4 bank holiday days Driving licence essential Includes a company van and fuel card Power tools and plant provided Benefits which include an excellent flexible working scheme, family friendly perks, wellbeing scheme, A discounts scheme that can be used with a variety of retailers Access to a wide range of programs to train and develop you Additional Multi-skill bonus of £1308 per annum, paid monthly for qualifying staff Pension contribution- we match your contributions up to 5% More about the role: Reporting to the HMT Planned Works Supervisor the role will entail working alone or as part of a small team. You will be carrying out Tiling, Patch Plastering and Finishing work following installations and repair work in the homes of our customers, and buildings owned or maintained by SYHA. In this role you will be working to achieve high standards of workmanship and excellent customer care at all times. Who you are: The perfect person for the role will possess the following skills and qualities. The experience and the ability to carry out ceramic wall tiling, patch plastering and finishing work following installation and repair work. Be qualified to NVQ or City & Guilds level or equivalent, or be able to demonstrate a track record of carrying out plumbing installation or repair works. Have the ability to solve problems and to make recommendations for repair and maintenance issues. Be flexible and have the ability to carry out minor repairs requiring the skills of other trades, such as minor joinery and plumbing works. Have the ability to provide advice and guidance to clients/customers on maintenance and repair issues. Have a full driving licence and be confident to drive vehicles in the HMT fleet. This includes vehicles up to long wheelbase transit size. A working knowledge of digital work solutions including using online applications. Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. TPBN1_UKTJ

Customer Support Team Specialist - Boots Online Doctor. Customer Support Team Specialist - Boots Online Doctor. Working within this fast paced team, you will be the face of Boots Online Doctor to our patients, supporting them before, during and after their treatment journey by answering queries and

Wellbeing Support for you and your family. You’ll create the perfect atmosphere in which our customers can have enlivening experiences and enjoy our famous pizza. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers.

We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

Accuracy is key, and you'll take pride in delivering outstanding service for our online customers. As an E-Store Sales Assistant, you'll be making sure every online order is picked, packed, and sent out with precision and care. Passionate about retail and customer service.

Luton van Deliver equipment to installation sites and customers across the UK Make sure deliveries arrive safely and on time Be a friendly and professional face of the business Work closely with installation teams and customers Who our client are looking for? They are not just looking for someone wh

You will be supported throughout by your team and your tutor to achieve your Retailer Level 2 Apprenticeship. Passionate about health & beauty and customer service. Enhanced company sick pay and pregnancy loss and support.

Store Cleaner - Worsbrough Location: Large Retail Store, Worsbrough Pay Rate: £12.Hours: 6:00am - 12:00pm Shift Patterns Available: Tuesday to Saturday Sunday to Thursday We are recruiting for reliable Store Cleaners to work at a large retail store in Worsbrough.This is a lone-working role, so appl

Support the sales team with administrative tasks and customer outreach. Provide excellent sales and customer service and respond to customers at busy venues and events. We are responsible for acquiring and activating new customers for big brands.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Preparing delicious, high-quality food that delights our clients and customers. Our ideal Customer Services Assistant will:.

Job Title: Receptionist and Student Support Assistant, Loughborough Application Closing Date: Sunday, 01 November 2026 We are looking for a new Receptionist and Student Support Assistant for the School of Science. The role also includes completing general administrative duties which support our stud

You’ll benefit from our excellent training programmes and varied shift patterns to support a healthy work-life balance, with clear routes for development and progression within Screwfix and the Kingfisher group. Screwfix Direct Ltd in the United Kingdom is seeking a Retail Assistant to help custom

Reliable, professional and customer‑focused. If you're looking for a varied, hands‑on role where no two days are the same and you can develop your specialist cleaning skills within a supportive team, we'd love to hear from you.

You’ll help check deliveries, keep shelves tidy and stocked, and provide friendly service to customers throughout shifts.

You will be the face of our brand on the shop floor, delivering exceptional service and helping customers discover products they love. You’ll keep the store well-stocked, tidy and welcoming, operate tills accurately and support with deliveries and stockroom organisation.

You’ll check deliveries, maintain presentation, and assist customers to ensure a smooth shopping experience.

Support revenue growth across your accounts.

You’ll check deliveries, respond to customer needs, and support the team to hit store goals.

You’ll help customers, keep store standards high and contribute to the friendly Savers experience.

You’ll support sales and keep customers updated from enquiry to installation. Stevenswood is hiring a Branch Assistant in Hull to help customers, prepare quotes and get orders ready for dispatch.

Working as part of a supportive and hardworking team, you'll play a key role in ensuring products are in the right place at the right time, so our drivers can leave on schedule and our customers receive the service they expect. That includes benefits that can support your wellbeing and financial sec

You will build sound relationships with customers and support branch targets while maintaining a professional appearance. GSF Car Parts is seeking a Retail Assistant to deliver excellent customer service, drive face-to-face sales, and service click and collect orders.

The role involves receiving, picking, packing, labeling and processing orders for UK and international customers, with 40 hours per week on rotating early and late shifts. The company offers competitive pay, weekly pay, on-site parking, staff discounts and a supportive. This fixed-term role supports