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Information about the Organization Eruditus and its sister company Emeritus provide Small Private Online Courses (SPOCs) to students all over the world. We have partnered with top schools across the globe, such as Columbia Business School, The Tuck School of Business at Dartmouth, MIT, Wharton, London Business School, Cambridge, and UC Berkeley Haas School of Business, to provide condensed, intense, practical, and convenient programs, which can either be conducted completely or partially online. EMERITUS enables working professionals who cannot enroll into full-time courses to access a top-tier, affordable education that will give them the skills needed to be the business leaders of tomorrow. The Emeritus and Eruditus global team include 1,000+ employees located in the US, Dubai, Mexico, India, China, and Singapore. Information about the Program Facilitator role: Emeritus is seeking a Program Leader/Facilitator for the Kellogg Executive Education Program AI Strategies for Business Transformation. The Program Leader/Facilitator is a subject matter expert that serves as the front-line academic support for learners in the course, supporting the delivery of a high-impact, 8-weeks online program. The Program Leader/Facilitator will be working closely with the Emeritus Academic Delivery Team and Kellogg faculty. Candidates must have industry experience and demonstrated knowledge of the course's subject area. They will guide learners through complex topics like AI-driven strategies, frameworks, and challenges in real-world contexts. This is a great role for someone who wants work flexibility and the chance to diversify their resume with consultancy and teaching experience. This is an independent contractor position in a remote setting. Responsibilities of the Program Facilitator role: • Facilitate weekly live sessions and moderate required discussion boards., • Moderate and guide learner engagement during faculty live sessions., • Support learners in synthesizing live session content delivered by the faculty (e.g., AI tools in cybercrime, GRC frameworks, deepfake detection)., • Assist with capstone assignment challenges., • Collaborate with the Academic Delivery Team at Emeritus to improve engagement and comprehension., • Monitor learner progress and provide support or escalation as needed. Qualifications for the Program Facilitator role: • 10+ years of extensive work experience in the field of business transformation or any related field., • A degree plus MBA from a top university/school, preferably Kellogg School of Business., • Proven experience creating digital transformation strategies or identifying areas that need improvement or change and designing and implementing transformation strategies., • Proven experience identifying automation and the use of Gen AI and Agentic AI., • Proven experience using AI-powered robotics and autonomous tools and systems., • Proven experience managing transformation projects from initiation to closure., • Experience providing guidance and recommendations to management to ensure transformation or innovation plans align with company goals., • Experience supporting executive or mid-career professionals in continuing education is highly preferred., • Excellent communication, facilitation, and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse population., • Ability to translate content into actionable insights., • Empathetic and learner-centered approach., • Comfortable in an online environment, navigating LMS platforms (Canvas), Zoom, Slack, or similar environments., • Strong organizational and time-management skills to manage weekly cycles of engagement and support. Program Description and Context: Artificial intelligence (AI) implementation is driving unprecedented growth and innovation across industries. Business leaders are seeking substantial returns from this technology. However, challenges such as substandard data assessments, misaligned strategies, and a lack of AI advocacy are making it difficult for organizations to unlock the real business value of AI. The AI Strategies for Business Transformation program from Kellogg Executive Education will empower participants to leverage AI and generative AI (gen AI) for strategic impact in customer experience , talent productivity, new product development, and personalized marketing , unlocking real business value with tangible impact. • Duration: 8-weeks (estimated learner commitment: 4–5 hours/week)., • Structure: Blend of asynchronous Canvas activities and live Zoom sessions., • Target Audience: Mid- to senior-level professionals and leaders seeking to integrate AI in their business transformation. Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal or state laws.

The Role: Field Sales Specialist (End User) Location: We have roles across UK (Must be willing to travel geographically within a specific patch - Van provided!) Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What you’ll Do Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities • Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency., • Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers., • Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events., • Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution., • Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions., • Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results., • Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Who You Are • Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience, • Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors., • Strong understanding of product applications and the ability to provide tailored solutions to customers., • Exceptional communication and presentation skills, with the ability to engage and train diverse audiences., • A proactive and results-oriented mindset, with excellent problem-solving abilities., • Experience in organising and supporting events, including showcases, training sessions, and dealer activities., • Full UK driver’s license. You will be required to travel on a regular basis across the UK. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

National Account Manager (Co-Op) Home based with travel to sites Up to £62.5k + car allow + bonus + benefits About our Client A successful food business who supplies high quality products into the UK’s major retailers and wholesale channels. The business is growing and they are looking to expand their national accounts team. The Role We are seeking an experienced National Account Manager who will lead and coordinate retail sales activities, working closely with the broader team to drive growth across retail customers. This role is key to our mission of making it easy for everyone to enjoy great regional food and enriching communities through quality products. Key responsibilities • Supporting the SNAM with the account management & supporting the growth of revenue and margin across the Customer Base, specifically Co-Op., • Developing and maintaining relationships with key customer contacts, highlighting the commercial and operational benefits of partnership., • Providing administrative support to the retail sales function., • Supporting the SNAM to deliver key sales projects, including customer range events and New Product Development., • Retail sales and margin reporting & analysis to identify opportunities and develop insights to drive growth., • Ownership and management of accurate master data & accurate customer master data including customer online portal submissions., • Manage customer relations including customer service queries with both customer head offices and retail stores., • Work closely with departments across the company including Supply Chain, Finance & Supplier and Sourcing Candidate Profile • Proven track record in managing national retail accounts within the UK food or FMCG sector, • Broad knowledge of Microsoft Office applications and understanding of the business and supplier accounts, • Strategic thinker with a practical approach to execution, • Strong ownership mindset with methodical, detail-oriented problem-solving skills, • Effective communicator at all levels, fostering open and respectful dialogue, • Consistently delivers results, sets clear goals, and resolves issues independently while seeking help when needed, • Adapts proactively to changing business contexts, focusing on the bigger picture and regularly reviewing priorities, • Embraces innovation, simplification, and new ways of working, supporting others through change, • Demonstrates curiosity about the wider business and seeks diverse input for continuous improvement, • Actively seeks and gives constructive feedback, using it to develop self and coach others, • Emotionally aware, showing vulnerability and building honest, integrity-based relationships, • Collaborates effectively across teams, always prioritising the customer experience and encouraging others to do the same What we Offer • Competitive salary and performance-based bonus, • Hybrid working model, • Car allowance, • Pension scheme and other company benefits, • Opportunities for personal development and career progression, • A supportive, team-oriented culture within a growing and ambitious business

Hybrid Role: Dr Sam’s Retail Sales and Customer Experience Executive - Manchester Location: ● 4 days/week in-store: London (Base Store: Manchester Trafford Centre) Working Days: 5 days pw, 7.5hrs per day (excluding 1-hour lunch break) on a 4-week rolling rota Mon-Sun Overview: We are looking for a passionate and versatile Retail Sales & Customer Experience Executive to represent Dr Sam’s both in-store and online. This unique hybrid role bridges our physical retail presence with our digital customer experience team — ensuring that every touchpoint, from the shop floor to live chat, reflects the exceptional care, clarity and credibility Dr Sam’s is known for. Your Responsibilities:In-Store (4 days/week): ● Act as a passionate ambassador for Dr Sam’s on the shop floor, confidently selling and recommending products to meet customers’ skincare needs, driving sales, customer loyalty and repeat business. ● Consistently achieve individual sales goals and contribute to brand sales objectives. ● Stay up to date with product/brand education to ensure the highest level of service. ● Build strong relationships with in-store teams and clients, becoming a trusted expert ● Conduct daily operational checks: manage stock levels, ensure testers are replenished, and maintain immaculate display standards. ● Support education by delivering training sessions to retail partner staff, promoting deep brand and product understanding. ● Organise and participate in brand-boosting store events, product demonstrations, and popup experiences using tools like the Routine Finder Quiz. ● Provide weekly reporting on sales, feedback, and field insights to HQ and the Retail & Education Manager. Remote (1 day/week): ● Work alongside the Customer Services team to respond to customer enquiries via email, live chat and phone. ● Resolve product, order, or subscription-related issues in a warm, helpful, and brand-aligned manner. ● Educate customers digitally about product usage, routines, and troubleshooting. ● Gather and communicate feedback, trends, and FAQs to the broader team to inform product development and customer experience improvements. ● Use CX software platform Gorgias and associated tools to manage tickets efficiently and maintain service excellence. Who You Are: ● An entrepreneurial people-person who loves both face-to-face and digital interactions, with the ability to make customers feel seen, supported, and educated. ● Proven experience in retail (ideally beauty/skincare) and/or customer experience roles. ● Strong product knowledge or passion for skincare and confidence in explaining ingredients, routines, and expected results. ● Organised and self-motivated, capable of managing priorities across multiple channels. ● Tech-savvy with experience using helpdesk platforms (Gorgias/Zendesk), subscription platforms, or loyalty programs. ● Excellent written and verbal communicator. ● Resilient, solutions-focused and calm under pressure in a fast-paced environment that requires multitasking with minimal supervision. ● Strong attention to detail, initiative, and the ability to work both independently and collaboratively. ● Agile and adaptable, with the flexibility to work evenings, weekends, and bank holidays. What we offer: ● Competitive salary plus commission ● 33 days holiday (25 days + 8 bank holidays, which you may be required to work) ● Product allowance & generous employee discount ● Hybrid working arrangement (1 WFH day/week) ● Company pension ● The exciting opportunity to grow with a dynamic, founder-led beauty brand set for global expansion and all the related potential for your career. About Dr Sam’s: Founded by cosmetic dermatologist Dr Sam Bunting, we create expert-led, accessible skincare for those who want clarity and results. With a digital-first approach, a passionate community, and powerful clinical formulations, Dr Sam’s is changing the way people engage with skincare.