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Closing date: 15-04-2026 Customer Team Member Location: 13 - 15 Cole Green Lane , Welwyn Garden City, AL7 3PP Pay: £13.04 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview. Role will include working in our in-store bakery. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience, • Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members, • Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be, • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together, • Support your local community – get involved in all kinds of activities and events! This job would suit people who have, • A genuine care for the needs of customers and members, • Great people skills, with the ability to build positive relationships with customers and colleagues, • A positive approach to change and problem solving, • The flexibility to work a range of different shiftsWhy Co-op?, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 31 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Full, paid training and dedicated support for your personal development and career progression, • Rotas shared three weeks in advance and accessible on your phone

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Material Planner Welwyn Garden City Salary: £30,000 – £32,000 Working Hours: 37 hours per week About the Role We are currently partnering with our client within the construction sector to recruit a Material Planner to join their Supply Chain Management team based in Welwyn Garden City. This is a fantastic opportunity for a highly organised and proactive individual to support the smooth flow of materials while maintaining strong service levels across the business. Key Responsibilities Maintain inventory at optimal levels to meet service requirements while controlling overall stock value. Reduce excess and obsolete stock through effective planning and monitoring. Work closely with internal teams to understand future demand and align supply accordingly. Build and maintain strong working relationships with suppliers and internal stakeholders. Raise purchase orders with both internal group companies and external suppliers. Expedite urgent requirements and support internal teams with priority orders. Participate in Sales & Operations Planning (S&OP) activities and meetings. Monitor supplier performance and maintain accurate supplier records within SAP. Ensure system data is accurate and up to date, including pricing, lead times, and product details. Provide lead time and stock availability information to internal teams. Produce reports and analysis on stock levels, order status, and key metrics. Investigate and resolve discrepancies relating to stock, pricing, or system data. Support new product setup, including stocking policies and pricing structures. Identify and suggest continuous improvements to processes and systems. Represent the business professionally and uphold company values at all times. Skills & Competencies Strong organisational and time management skills with the ability to prioritise effectively. Numerically confident with excellent communication skills. A team player who can collaborate with a wide range of stakeholders. Proactive mindset with the ability to take initiative. Professional, detail-oriented, and methodical approach to work. Good commercial awareness and understanding of business operations. Experience Required Previous experience in inventory or material planning within a fast-paced, customer-focused environment. Experience using SAP or a similar ERP system. Proven ability to work collaboratively across departments. Proficient in Microsoft Office, particularly Excel. If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 02.05.2026 - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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What you’ll do - Own the day-to-day running of the store by leading the team on your shift - Motivate, coach, and support your team to deliver great service and efficient operations - Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Custome

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When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. Friendly and thoughtful service – you’ll put customers

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