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Customer Service Specialist – EMEA – Sunbury On Thames Role Type: B2B Customer Service / Order Management This is a key customer-facing role responsible for managing the full Order-to-Cash process for B2B customers, including hospitals, clinics, and specialist distributors. The position combines operational excellence with customer consultation, ensuring timely delivery of medical products while maintaining strict compliance with regulatory requirements, including Medical Device Regulation (MDR). Key Responsibilities Quotation Management & Calculation • Prepare and enter quotations in the ERP system for consumables, spare parts, capital equipment, and repair cost estimates, • Ensure pricing accuracy in line with complex framework agreements, • Receive and accurately enter customer orders via EDI, email, fax, and phone, • Carry out availability checks (ATP) and manage backorders proactively, • Coordinate express and same-day deliveries for urgent requirements, • Provide first-level product support, including identifying successor products and suitable alternatives, • Advise customers on ordering processes and logistics to improve efficiency and reduce errors, • Identify additional customer needs and offer relevant accessories, • Record, classify, and process complaints, returns (RMA), and service issues, • Maintain accurate batch and serial number traceability within the ERP system, • Support quality activities relating to incident documentation and product recalls, • Verify customer certification and delivery eligibility prior to order processing Requirements Profile Education & Experience • Completed commercial training or a comparable qualification within the healthcare sector, • Strong ERP system experience across orders, quotations, billing, and returns (e.g. SAP, NetSuite), • Business-fluent German and good English language skills, • Confident user of MS Office, particularly Excel, • High level of accuracy and attention to detail, • Calm, solution-focused approach under time pressure, • Strong communication skills with both customers and internal stakeholders, • Order accuracy and reduction of returns, • Phone and email service levels, • Quote-to-order conversion rate, • Effective backlog and availability management

At Cosentino () we are looking for a Sales Administrative to join our Distribution Center located in Hook. The Centers are an example of Cosentino’s total commitment to its clients, providing them with exclusive and high-quality service. The Centers combine the functions of (a) warehouse, (b) brand and product showroom, and (c) sales network. What you will do As a Sales Support Administrative you will support all the administration related matters in Finance, Sales and Operations departments for Cosentino. This person will be closely working with the administrative team and will be reporting directly to the Operations Coordinator. • Receiving and processing purchase orders. -Issuing sales transaction invoices -Verifying orders, including customers' personal information and payment details. -Contacting customers by phone or email to answer queries and obtain missing information. -Maintaining and updating sales and customer records. -Supporting the sales department with other administrative tasks, if requested. What you need to succeed Experience: -At least 2 years in a similar role -High level of English. Knowledge: -Strong SAP user knowledge is a plus. -Demonstrated ability to interact and build value-based relationships with customers. About Cosentino At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality and beauty describe our value proposition to the different market stakeholders and end Clients. With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you. Cosentino is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.”

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. If the following job requirements and experience match your skills, please ensure you apply promptly. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. xoofyoe If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. If the following job requirements and experience match your skills, please ensure you apply promptly. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. xoofyoe If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. If the following job requirements and experience match your skills, please ensure you apply promptly. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. xoofyoe If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. If the following job requirements and experience match your skills, please ensure you apply promptly. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. xoofyoe If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. If the following job requirements and experience match your skills, please ensure you apply promptly. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. xoofyoe If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. If the following job requirements and experience match your skills, please ensure you apply promptly. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. xoofyoe If you do not speak English you will be rejected. You must be conversant in English to apply

Start a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands. See the TV Ad campaign This is your chance to work with a premier international brand with 130 years of proven success and 2023 opportunity. Earn extra income and be your own boss. Work the hours that suit you and promote AVON’s award-winning products and you can build a business with agents selling and generating income for you. You must be 18 or over, promoting Avon could open a world of potential income to change your life. If the following job requirements and experience match your skills, please ensure you apply promptly. • Earn extra money working hours that suit you, • Work your own area & online UK wide, • Full ongoing support & training provided, • No experience or qualifications required. An Avon representative can earn up to 32% commission on sales via face to face or online. Work the hours that fit around your existing work, family commitments, childcare etc. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission. The more people you help the more you earn. This is self-employed role where you can gain financial control and possible independence Some senior team leaders earn 6 figure income. Want to find out more about this exciting opportunity to work with one of the best beauty brands around? APPLY NOW to find out how you can transform your life as an Avon representative or sales team leader. xoofyoe If you do not speak English you will be rejected. You must be conversant in English to apply