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  • Head Waiter / Waitress
    Head Waiter / Waitress
    3 days ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Business Development Manager
    Business Development Manager
    15 days ago
    £38640–£39000 yearly
    Full-time
    Hounslow

    Job Description - The Business Development Manager is responsible for driving the strategic growth of Noorani Travel Ltd by identifying new business opportunities, expanding the client base, and strengthening long-term commercial relationships. - The role requires advanced planning, coordination, and delivery skills to ensure business objectives are achieved while maintaining Noorani Travel Ltd’s superior standards of service delivery and commitment to customer satisfaction. - Develop and implement structured business development strategies aligned with company growth objectives. - Identify and evaluate new markets, customer segments, and service opportunities within the travel sector. - Apply project management principles to plan, monitor, and deliver business growth initiatives within agreed timelines and budgets. - Build, manage, and maintain strong relationships with individual and corporate clients across the UK. - Act as a key point of contact for high-value clients, ensuring service commitments are delivered accurately and professionally. - Negotiate commercial terms and service arrangements in line with company policies and customer needs. - Generate and convert new business leads through referrals, networking, and targeted outreach. - Monitor sales performance, prepare forecasts, and contribute to revenue planning. - Support the development of long-term client relationships to ensure repeat business and referrals. - Work closely with travel agents and operational teams to ensure client requirements are clearly communicated and delivered. - Coordinate multiple projects simultaneously, ensuring efficient resource allocation and service quality. - Support internal process improvements to enhance service delivery and operational efficiency. - Ensure all business development activities comply with relevant UK travel regulations and internal procedures. - Maintain accurate records of client engagements, agreements, and business development activities. - Represent Noorani Travel Ltd professionally at meetings, industry events, and networking functions.

    No experience
    Easy apply
  • Social Media Manager
    Social Media Manager
    22 days ago
    Part-time
    London

    Internship Opportunity — Social Media & Brand Assistant Le Petit Maus Location: London (hybrid / remote) Duration: 3–6 months (flexible) Start date: Immediate Compensation: Travel expenses covered About Le Petit Maus Le Petit Maus is a design-forward children’s brand founded in London, known for our colourful, illustrated swaddles (3 new product launched coming) and playful—not traditional—approach to newborn essentials. We blend fashion, storytelling and function, and are expanding our brand presence across social, retail and press and have been seen in Tatler, House and Garden, and Countrylife We’re looking for a creative, proactive intern to join us and support our next stage of growth. Role Overview This is a hands-on role ideal for a student or recent graduate interested in fashion, social media, branding, PR or digital marketing. You’ll work closely with the founder to shape how Le Petit Maus shows up across channels, help drive brand visibility, and get exposure to the operational side of running a growing consumer brand. Key Responsibilities Social Media & Content (Primary Focus) • Support in defining and executing our social media content strategy across Instagram, TikTok and Pinterest and Email, • Create engaging posts, reels, stories, moodboards and visual assets that align with our brand aesthetic, • Conduct light competitor and trend research to inform content ideas, • Help manage the social posting calendar and track performance, • Assist with photography/videography for new products and campaigns Influencer, Press & Community Engagement • Coordinate gifting and outreach to influencers, stylists and parenting creators, • Support communication with press contacts and PR enquiries, • Maintain lists of creators, partners and press materials, • Help manage inbound messages across platforms and support community engagement Inventory & Operational Support • Assist with stock checks and light inventory management tasks, • Help prepare press packages, influencer mailers and product shipments, • Liaise with fulfilment partners when needed 🌟 What We’re Looking For • Someone super creative, organised and excited about building a brand, and willing to appear on the socials themselves with some acting, • Strong interest in fashion, children’s lifestyle, social media or marketing, • Comfortable with Canva/ marketing tools or willing to learn quickly, • Strong communication skills and attention to detail, • Ability to take initiative and work independently when needed, • A positive, can-do attitude — we’re a small team and we move fast! 💛 What You’ll Gain • Real experience shaping the social and brand presence of a growing fashion/lifestyle brand, • A portfolio of content and brand work you can showcase, • Exposure to PR, influencer marketing, product development and e-commerce, • Hands-on learning in a friendly, entrepreneurial environment, • A chance to be part of a creative brand on the rise How to Apply Please send your CV, a short note about why you'd like to join Le Petit Maus, and (if you have one) a small portfolio or examples of content you’ve created We can’t wait to hear from you 💕

    Immediate start!
    No experience
    Easy apply
  • Credit Controller
    Credit Controller
    1 month ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

    Immediate start!
    Easy apply
  • Plumber
    Plumber
    1 month ago
    £30000–£40000 yearly
    Full-time
    Twickenham

    We are seeking a skilled heating installer with at least 5 years experience to join our team. Specialising in high efficiency gas boilers and renewable technologies, we are looking to expand due to increased demand for our top quality services. We cover domestic and non domestic work, based around south west London and try to keep jobs within 1 hour travel time of our base in Twickenham, TW1. The successful candidate will be responsible for the installation, maintenance, and repair of heating systems in both residential and commercial properties. Duties • Install and maintain heating systems, ensuring compliance with safety regulations and standards., • Perform routine inspections and diagnostics on heating equipment to identify issues., • Servicing and repairing systems, as well as partial and full installations, • Assemble and plumb heating units, ensuring proper connections and functionality., • Collaborate with other tradespeople, including carpenters, to complete projects efficiently., • Maintain accurate records of work performed and materials used., • Adhere to health and safety guidelines while working in various environments. Requirements • Proven experience as a Heating Engineer is a MUST, • Successful applicants must have excellent written and verbal communication skills., • CCN1, CENWAT, (HTR1 and CKR1 beneficial) and G3 HW regs advantageous but not necessary, • Strong mechanical knowledge with the ability to troubleshoot heating systems effectively., • Non-domestic gas, Heat pump, biomass or solar thermal experience advantageous but not necessary, • You must have a full clean UK driving licence, • Able to work alone and in a team The ideal candidate will demonstrate a proactive approach to problem-solving, excellent communication skills, and a commitment to delivering high-quality workmanship in every task undertaken. Van and some tools can be provided and reflected in renumeration Training and improvement opportunities are available. In return we are looking for long term commitment from a motivated person

    Easy apply

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