Customer experience manager jobs in TwickenhamCreate job alerts

Are you a driven Business Development Manager with a passion for wine and spirits and a proven ability to win new business? Join one of the UK’s leading wine and spirits companies and play a pivotal role in driving growth and expanding their portfolio 🍷🥃 About the Company: I'm partnering with an innovative leader in the wine and spirits industry, currently seeking a Business Development Manager to spearhead growth across the On Trade market in Yorkshire. This role focuses on generating new business while nurturing and expanding relationships with existing accounts. The Role: • Achieve sales targets and contribute to regional On Trade objectives alongside senior sales leadership., • Develop and manage account plans with key trade partners to enhance profitability, rate of sale, and long-term growth., • Deliver exceptional customer service and maintain strong commercial relationships across a diverse portfolio., • Identify and implement insight-led marketing and activation opportunities to drive brand and portfolio growth., • Clearly communicate brand strategy and vision to internal and external stakeholders, ensuring impactful execution at the point of purchase., • Collaborate cross-functionally to support strategic goals and informed commercial decisions. About You: • 3+ years’ experience in sales or business development within the wine & spirits industry, ideally WSET certified., • Demonstrated success in winning new business and developing brands within the On-Trade channel (bars, restaurants, hotels)., • Strong commercial acumen with understanding of customer P&Ls and market dynamics., • Deep knowledge of premium wines and spirits, paired with a creative, solution-focused mindset., • Confident communicator with the ability to influence and build relationships at all levels., • Energetic, self-motivated, results-driven, and proactive. Benefits: • Up to £48,000 base salary, • Company car OR car allowance, • Bonus scheme, • Comprehensive training and leading benefits Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy. 📞Call: 07441934127 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Define Possible at Northrop Grumman UK £60,000 - £70,000 At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. As a Proposal Manager, you are a key part of the Northrop Grumman ‘Bid Engine’ supporting the BD and capture managers and bid teams in delivering successful tenders. You will be responsible for the timely delivery and quality of a proposal, with direct oversight and control of the proposal process, operating from the Pre-Proposal Preparation phase through to Post-Submittal of the Northrop Grumman Business Acquisition Process (BAP). You will work across all NGUKL customer accounts and be responsible for bids in the fields of next generation Air Force, cyber security, ISR, Communications, Radar and Command and Control, ranging from small study or research openings to significant size and scale multi-£m, multi-year deals. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. You will be joining an established, energized, collaborative and supportive business development team who are focused on delivering growth for our customers and stakeholders at a time where Northrop Grumman UK is experiencing unprecedented growth. Key Responsibilities • Drive the ultimate generation of a proposal, outlining the proposal structure as required by the Request For Proposal (RFP), setting the schedule and allocation of section / contribution responsibilities to the relevant subject matter expert, • Manage the proposal team contributions / inputs as appropriate to establish a competitive and ultimately market differentiating proposal, • Continuously monitor progress and content of inputs to ensure that the RFP requirements are being suitably answered, the content is of suitable quality and coherence across the submission, • Coordinate the collection and accumulation of cost, scheduling, and performance elements from all relevant functional departments, • Develop and own the internal stakeholder management process for each submission, • Research and analyse historical data and project experience to support proposal efforts, • Ensure compliance with the business acquisition process and internal company procedures, • Establish and develop the tools and techniques to continuously enhance the quality of our bid submissions, assessing market best practice and its applicability in order to support the evolution of our competitive bid approaches, • Manage the key in-process proposal submission reviews to ensure that our offer is suitably and independently reviewed and challenged to ensure it best represents our offer, our approach and our capabilities, • Ensure each proposal team benefits from previous lessons learnt and as such ensures that each submission is better than the last, • Provide clear and concise proposal status reports to all relevant internal stakeholder on a regular and suitable periodic basis, • Develop effective collaborations with the proposed industrial partners to ensure their contributions are suitably framed and contextualised in a manner consistent with the main submission General Operational duties • Attend Business Development and other functional department meetings as required, • Remain compliant with all applicable NGUKL / Command Media Processes and procedures Person Specification Essential Qualifications/Experience • Experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution, • Clear demonstrable experience in product, service and complex bid documentation, • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business, • Relevant experience of people management and leadership Desired Qualifications/Experience • Previous experience in commercial or government proposal work, • Familiar with online tender submission tools Competency/Skill requirements • Able to review, challenge, highlight issues and recommend improvements to proposal contributions, • Strong but collaborative individual with the confidence and integrity to earn internal stakeholders confidence, • Competent in the interpretation of tendering instructions, • Can recognise what is needed to create a complete and compliant submission, • Exceptional attention to detail, • Adept at problem-solving, able to develop solutions to a variety of very complex problems, • Excellent interpersonal skills, able to engage effectively with all audiences/stakeholders, • Proactive team worker, equally self-motivated and able to work autonomously, • Highly-organised, adept at workload management, prioritising appropriately to meet deadlines under pressure, • Able to handle multiple projects simultaneously, • Thrives in a dynamic and challenging environment, • Proficient MS Office and MS Project user, • Highly competent in PowerPoint and face-to-face presentation delivery, • Strong customer orientation, • Fluent in written and spoken English, • An engaging and ‘can do’ attitude, able to influence opinion and decisions Other requirements • Travel requirements: some national travel may be required to attend team and customer meetings and training activities. Occasional international travel may be required, • Clearance requirements: Must be able to gain and maintain UK Government clearances, • Must be able to work overtime and weekends as required, • Valid UK driving licence and passport holder Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Extensive experience of operating within the constraints of formal tendering processes, using procurement portals such as Award and Bravo solution, • Clear demonstrable experience in product, service and complex solution bid proposal development and delivery within the defence, security and government sectors, • Evidenced track record of people management and leadership, building high-performing delivery teams operating under pressure, • Experienced in the creation and delivery of clear and concise progress reporting at all levels within the business, • Line management experience, leading and growing talented individuals into high-performing teams, • Multi-discipline team leadership experience (up to 20 individuals) to achieve excellence in proposals delivery Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you.

About the Role An international organisation is seeking to hire a Loyalty & Partnerships Manager to lead the development and execution of its customer loyalty strategy. This role will manage the organisation’s loyalty programme, driving member acquisition, campaign performance and strategic partnerships to enhance customer experience and commercial outcomes. You’ll be responsible for creating compelling content and campaigns, managing relationships with internal stakeholders and external partners and ensuring the loyalty programme delivers measurable value across multiple channels. Key Responsibilities Loyalty Campaign Strategy & Planning • Support the development and execution of loyalty programme strategy., • Manage campaign calendars, creative briefs and content development., • Lead partnership initiatives to grow and engage the member base., • Maintain reporting frameworks to measure campaign performance., • Ensure GDPR compliance and best practice in all communications. Product & Service Ownership • Oversee lifecycle and trigger-led campaigns., • Act as the point of contact for loyalty content across internal teams and external partners. Budget Accountability • Ensure campaigns meet budget and ROI targets. Subject Matter Expertise • Share insights on emerging loyalty innovations with internal and external stakeholders. Stakeholder Management • Collaborate with commercial teams to integrate loyalty into broader propositions., • Manage partnerships and ensure contractual compliance and performance., • Coordinate with data and creative agencies to deliver campaigns effectively., • Support retailers with system integration, issue resolution and training. What We’re Looking For • Proven experience managing or working within a loyalty programme., • Background in CRM, direct marketing or similar fields., • Experience writing briefs and managing agency relationships., • Strong understanding of data protection legislation., • Analytical mindset with experience in data insights., • Familiarity with CRM and loyalty technology platforms., • Experience in travel, hospitality, retail, or loyalty sectors is highly desirable. Benefits Package • Salary: Up to £50,000 per annum, • Bonus: 10% performance-based, • Pension: Competitive employer contribution, • Private Health Cover: Included

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Salary: £60,000 - £71,000 Opportunity: This is more than just a job; it’s a mission. As the PMO Risk Manager at Northrop Grumman you will be responsible for leading risk management in a portfolio of complex projects delivering technology solutions to UK Defence. In line with departmental procedures, you will develop, maintain and execute a robust risk management framework, enabling the adoption of risk management best practice across the department’s portfolio to ensure delivery of value to our customers. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Develop, embed and manage an effective and robust risk management framework, • Working with Project and Programme Management colleagues to agree and assist with the management of programme, project and portfolio risks, ensuring a holistic risk management strategy is kept up to date, • Facilitation of regular risk workshops and reviews, conducting or facilitating Quantitative Cost & Schedule Analyses of individual projects and programmes, and assurance of the outputs, • Working with the PMO Manager as required to support development, roll out and embedding of risk management, financial, change, reporting, planning and other assurance or governance improvements, • Develop and maintain company procedures, processes and systems on project, programme and portfolio risk management in accordance with our risk framework, • Lead the rollout of risk best practice, ensuring staff are trained and providing ongoing coaching for staff as required, • Deliver regular monthly risk reporting and deliver efficiencies in the production of management information, including communicating the level of risk exposure at the portfolio level, • Facilitate risk workshops with projects and programmes and assist with the production of project and programme risk registers and risk management plans, • The PMO Risk Manager will work with Programme and Project Managers across the business unit, helping the identification of thematic risks, issues, cross dependencies and constraints across projects and producing updates on mitigation progress, • The PMO Risk Manager will support and assure the risk management process from project pre-initiation through to execution and closure, • Communicating effectively with a range of external and internal stakeholders at all levels and functions Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Significant, demonstrable experience in risk management, project assurance, reporting and analysis in defence or other regulated industry, • Awareness of commercial operations, and/or prime contract experience with, ideally in a SSRO QSC/CAAS reporting environment, • Strong excel skills, experience of using Power BI or similar and expert user of Risk Management / Analysis software (e.g. ARM, @Risk or similar)., • Advanced analytical skills and ability to cross reference risk, financial, schedule and resource data., • Substantial experience of generating risk management information, setting up and running risk reporting and conduct of risk assurance., • A strong disposition for professionally maintaining project-wide adherence and compliance to risk processes, and procedures, sometimes in the face of adversity., • Providing training and/or mentoring within a cohesive team environment., • Excellent communication (both written/verbal) and listening skills; an enthusiasm to volunteer and share opinions and views with internal and external stakeholders, and an ability to persuade others., • Professional qualifications in project management (e.g. P30, PMQ) and/or risk management (e.g. Management of Risk) and/or membership of a related professional organisation e.g. MAPM, ChPP, PMP., • Security level SC UK (UK eyes only – single UK Nationality) required or ability to gain. Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • Be part of our global team of 100,000 colleagues – The possibilities for your future career are only limited by your drive. Whether you’re looking for a hands-on internship or your next leadership position, we have career opportunities across the world. Northrop Grumman continues to expand and broaden our presence in global markets and strengthen our partnerships with local industry., • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you. Ready to apply? Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

dnata Catering UK is the world’s largest inflight caterer. Now spanning more than 60 global locations, we continue to invest in growing our business through technology, new facilities and acquisitions. We’re growing where our customers want us to. Our Shift Manger will pro-actively manage the daily operation, with responsibility for the delivery of safety cost, quality, compliance and people KPIs – in line with company, legal and airline standards. To be actively involved and maintain an effective and productive team which focuses achievement on results and develops and sustains effective customer relationships. Key Responsibilities of a Shit Manager: • Highly motivated and driven in maintaining the highest standards in quality, food safety, HACCP and Health & Safety., • Pro-actively investigating all accidents/incidents/delays to determine the root cause and put in place the appropriate solutions to eradicate further reoccurrences., • To ensure work is completed according to daily work schedule and all costs are within agreed targets and any issues escalated to Operations Manager when necessary., • Work in collaboration with Shift Supervisor to ensure that rosters, work schedules and teams are managed effectively and in a fair and transparent method., • Ensure all material and product and related costs are allocated and effectively managed within budget and to deadlines., • Able to manage targets and ability to demonstrate their impact on business performance. Championing change initiatives and improvements with OPS Ex, • Ensure standards of external and internal customer service are met and use of effective pro-active commutation with all internal and external key stakeholders is maintained., • Adhering to all Legislation, Company Policy and Compliance standards are met., • Providing Leadership, coaching and training to the team and dealing with any employee relations issues according to Company policy. What do we need from you? • Problem solving skills., • Experience within the transport sector or logistics., • Stakeholder management., • Computer literate - Microsoft Outlook, Word and Excel, • Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management, • An understanding of cost and control management, • Attention to detail and accuracy, • Good organisation skills and flexibility Finally, what's in it for you? • An opportunity to be part of a global family., • Free breakfast, lunch and dinner on site, • Free tea and coffee whilst on shift, • £60 towards both, dental and optical cover through our Simply health Cash Plan, • £150 if you Refer a Friend, • Discounted gym membership at over 2000 gyms nationwide, • Cycle to Work Scheme, • Opportunity to enhance your learning through our inhouse apprenticeship programme, • Access to our Employee Assistance Programme (EAP) which offers counselling If you believe your skills and experience align with what we're looking for, we encourage you to apply — we’d love to hear from you!

International Sales Manager - Medical Devices - exc salary and benefits - Twickenham - office based About the Role We are looking for a driven and ambitious International Sales Manager to play a key role in growing the international customer base, managing distributor relationships, and driving sales of medical devices. The role will involve a mix of business development, distributor management and marketing, making it ideal for a self-starter who thrives in a fast-moving, international environment. This is a small company and the ideal candidate may come from a previous start up or scale up role. Responsibilities • Business Development, • Generate revenue of organisations medical device portfolio within hospitals and healthcare organisations., • Identify, approach, and convert new business opportunities, building a strong pipeline of customers and key opinion leaders., • Distributor Management, • Oversee sales efforts across different international markets, managing international distributors and ensuring complementary strategies across regions., • Events, Marketing & Promotion, • Participate in international conferences, exhibitions, and workshops to showcase the companies technologies., • Business Travel, • Willingness and flexibility to travel frequently (50%) within the UK, Europe, Asia and the Middle East., • Teamwork, • Collaborate closely with product development, marketing, and regulatory teams to synchronize sales efforts. The successful candidate will have the following: • Bachelor’s degree in Business, Engineering, Life Sciences, or a related field., • 5 years’ experience working in international sales of medical devices within a start-up or scale up environment., • Proven ability to develop new markets and establish strategic partnerships., • Excellent communication and relationship building skills, • Autonomous and self-driven, • People person, communicating at events, face to face meetings and presentation of products IT skills • Must have professional working competency in English C1 Level, • Additional European or Middle Eastern languages advantageous This is an excellent role with potential and growth for the right candidate. For more information, please send your CV to be reviewed. All candidates must have the right to work in the Uk without requiring furture sponsorship Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

We are very excited to present this new role, it's perfect for an ambitious leader looking to steer an experienced team to new heights utilising their commercial marketing experience. As a Commercial and Marketing Manager, you’ll play hands-on role to support and lead the commercial strategy across marketing and product functions. Reporting directly to the Director, this position is responsible for executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention. This role brings together practical execution, data-driven insight, and leadership to achieve commercial success. Key Commercial Responsibilities Strategic Ownership: • Execute marketing and product strategies aligned with company goals., • Support the product portfolio performance, ensuring profitability & market relevance across all product lines., • Assist in forecasting and managing revenue targets across marketing and product lines., • Manage the marketing budget to ensure efficient allocation and strong ROI., • Identify and support delivery of new or expanded revenue opportunities., • Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget, and with clear ROI. Brand and Market Positioning: • Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty., • Oversee paid media, SEO, email, organic social, partnerships, and offline marketing., • Create and manage PR initiatives including media relations, press releases, and press trips., • Contribute to pricing strategies and revenue models for products and campaigns., • Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations: • Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners., • Support commercial negotiations with suppliers and external partners., • Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making: • Use customer and campaign data to refine messaging, product positioning, and performance., • Track and report on campaign and product performance, optimising strategies based on insights., • Conduct strategic marketing and product analysis to guide commercial decisions. Team Leadership & Development: • Lead, mentor, and support a small cross-functional team across the marketing and product departments, • Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus., • Align team objectives with business goals and ensure high performance across all commercial functions. About You You’re the perfect fit if you: o Proven experience in a commercial, product, or marketing management role within the travel industry. o Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. o Excellent communication and negotiation skills, with confidence in representing the business externally. o Experience leading and developing small teams. o Strong analytical skills, with the ability to interpret data and make commercially sound decisions. o Understanding of product development, contracting, and supplier negotiation. o Bring experience or a strong understanding of the Latin American tourism sector. o Have excellent communication skills and enjoy collaborating across departments. About Us Latin Routes is no ordinary tour operator. What began in a small office above a pizza shop has grown into one of the UK’s leading and award-winning specialists in travel to Latin America. Today, we’re proud to create Truly Individual Holidays tailored to each client. Our passionate team of Travel Specialists use their first-hand knowledge and love of Latin America to design unforgettable journeys and help every traveller plan the trip of a lifetime. The Details The role is offered on a hybrid basis, working from the office in Kingston Upon Thames on Tuesdays and Thursdays. This enables the team to be together for collaboration and support; there is a bright and vibrant atmosphere in our office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. The hours are 38.75 per week, predominantly Monday-Friday. Shifts during the week will be 9am – 5:30pm, with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Our Vision & Mission ‘To be recognised as the best in what we do, by all those involved – our customers, our employees, and our partners’ We understand that true success comes from nurturing the people and environments behind the business, as well as those in front of it. It's for this reason that we have clear company values that underpin everything that we do as a business, and how we act as an employer. Each of our five core values has its own team, made up of employees from across the company, and led by an appointed Value Ambassador. These teams are responsible for ensuring their value is consistently upheld and interwoven into everything we do: through actions, activities, policies and other efforts, which are regularly monitored, changed and adapted according to our ever-evolving needs

Cotswold Outdoor Group Home to: Cotswold Outdoor | RunnersNeed | Snow+Rock Store Manager Up to £37,000 + £4,250 Bonus At Cotswold Outdoor Group (Cotswold Outdoor | RunnersNeed | Snow+Rock), we believe retail should be more than just selling. We help customers discover the outdoors responsibly while protecting the environment for future generations. Our stores are destinations for advice, community, and high-quality products that stand the test of time. We’re now looking for a Store Manager in Kingston Upon Thames. A unique opportunity to take ownership of a store with huge potential, shape its direction, and make your mark. What You’ll Be Doing Leadership & Culture: Inspire and support a diverse team who share a passion for the outdoors. Create a positive, inclusive store culture focused on collaboration, wellbeing, and performance. Customer-Centric Focus: Champion a service-led approach that ensures every customer receives expert advice and a warm welcome, whether they’re seasoned adventurers or just starting out. Sustainable Retail Practices: Model and promote our sustainability values: reducing waste, encouraging responsible choices, and working with environmentally conscious brands. Operational Delivery: Drive performance through effective inventory control, accurate stock management, and clear commercial strategies that align with KPIs and company objectives. What You’ll Bring • Proven retail management experience or transferable background., • Strong leadership skills with the ability to coach, inspire, and develop your team., • A track record of achieving targets through excellent customer service and team engagement. What You’ll Get • A two week comprehensive induction to set you up for success from day one, • Performance-based annual bonus (up to £4,250), • Staff discount of 40–60% across world renowned brands, • 33 days holiday, with the option to purchase additional days, • Clear development pathway with opportunities for career progression, • A role with purpose, working for a business that puts people and planet first If you’re ready to take on a leadership challenge where you can truly make an impact, we’d love to hear from you. Apply now!

Job Title: Supply Planning Manager Location: Brentford Contract: Full Time 6 month contract Department: Operations Reporting to: Head of Operations Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 40 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Overview of the role The Supply Planning Manager will lead and support the supply planning function, ensuring accurate forecasting, robust inventory management, and efficient component and finished goods supply across the business. This role is highly analytical and hands-on, requiring strong Excel capability, an understanding of production planning processes, and the ability to manage a team within a fast-paced and scaling environment. The ideal candidate will combine strategic planning with operational execution, ensuring the supply chain runs efficiently, data integrity is maintained, and best practices are consistently applied. Key Responsibilities Forecasting & Data Management • Support the supply planning team in building, managing, and maintaining forecasting models for finished goods and componentry using advanced Excel tools., • Oversee the development and maintenance of line sheets for Bill of Material (BOM) lines to ensure accurate production planning., • Oversee componentry and finished goods inventory purchasing, including negotiating MOQs (Minimum Order Quantities) and unit pricing to optimise cost and stock availability., • Support the team in managing all finished goods and component inventory and coordinating transfers between stock locations and within the supplier base to meet production requirements., • Ensure obsolete lines are managed effectively, including utilisation planning and write-off processes., • Ensure that supply chain provides accurate and timely data to support company EPR (Extended Producer Responsibility) waste reporting., • Lead, mentor, and develop the supply planning team to drive performance, accuracy, and efficiency., • Work cross-functionally with Operations, Finance, Development and Commercial teams to align supply planning with business priorities., • Promote continuous improvement and best practice across all supply planning processes. Person Specification Experience: • Proven experience building and implementing supply planning frameworks and in-stock strategies using Excel., • Strong understanding of production planning and demand forecasting., • Experience within a scaling or fast-growing operation with a focus on implementing best practice processes., • Demonstrated experience managing a supply planning team., • Solid understanding of product master data management., • Proven ability to work cross-functionally and influence key stakeholders., • Proven experience building and implementing supply planning frameworks and in-stock strategies using Excel., • Strong understanding of production planning and demand forecasting., • Experience within a scaling or fast-growing operation with a focus on implementing best practice processes., • Demonstrated experience managing a supply planning team., • Solid understanding of product master data management., • Excellent leadership and team management abilities., • Strong communication and cross-functional influencing skills., • Highly numerate and analytically minded with strong attention to detail., • Organised, proactive, and able to manage multiple priorities in a fast-paced environment., • Hands-on, and results-driven approach., • Advanced proficiency in Microsoft Excel (modelling, data analysis, and automation)., • Motivated self-starter who thrives in a dynamic and evolving business., • This role is based in Brentford, Middlesex and is 2-3 days (Tues & Wednesday) in the office, • This is a temporary 6 month fixed term contract, • This role does not offer sponsorship

Senior Process Development Technologist / Process Development Manager West London Circa £45,000 + benefits Are you a hands-on Process Development professional who thrives on seeing ideas come to life on the factory floor? We’re working with a fast-paced food manufacturer that’s passionate about bringing high-quality, innovative products to the UK retail market. They’re looking for someone who can bridge the gap between kitchen concept and full-scale production — someone with strong technical know-how, commercial awareness, and the ability to keep multiple projects on track. In this role, you’ll take ownership of products from development through to launch, ensuring smooth scale-up, first production success, and consistent quality. You’ll collaborate closely with NPD, Technical, and Operations teams, making sure each new line meets customer expectations and runs efficiently in production. This is a great opportunity for a senior technologist ready to step up or an experienced Process Development Manager looking to make a real impact within a supportive, forward-thinking team. What we’re looking for: • Proven experience in process or product development within food manufacturing, • Strong understanding of factory trials, QAS, and first production approvals, • Confident working with customers, suppliers, and cross-functional teams, • Excellent organisation and communication skills 📧 To apply confidentially, please get in touch or message me directly here on LinkedIn.

Overview of the Company dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. What’s the purpose of role: Supporting our business with the food costings for menu production. You will collate, present and distribute contractual menu information and will participate in the menu presentation process ensuring accurate detail of new menu requirements is captured. This role can be based at our London Heathrow or London Gatwick unit. Initially we are looking to recruit on a fixed term contract for 12 months with the potential of it leading to a permanent position within the team. What you’ll be doing: • You will be expected to obtain, present and distribute all contractual menu information in a timely and professional manner., • Oversee accurate cost build of product componentry within our airline customer menus to agreed specifications., • You will ensure all costing data, specifications and pricing information is updated and maintained as required, • You will participate in the menu presentation process preparing any pre presentation menu costs and specifications. You will be required to record detailed notes ensuring any changes are captured including alterations to recipes and product dish weights. Photography of agreed meals will also be required., • Support management on a day to day basis using airline account expertise and system reports to advise on key information such as loading charts, specifications and recipe build/methods, • You will use airline customer dedicated systems as required to obtain and/or upload menu, loading and pricing information as required, • You will cleanse and manage data and systems on an ongoing basis., • We will assist with the management of product daily updates and support any procurement related initiatives with appropriate costings activity. This list is not exhaustive, accountabilities may vary dependant on locality or role complexity and may include any other duties considered reasonable by the line manager. What you’ll have: • Good understanding of food and food production methods, • Computer literate with good Excel and Word skills, • Ability to adapt to different databases including in house systems, • Financial awareness and understanding of pricing policies including food cost and labour values, • Commercial and Contractual awareness, • Ability to multi task, work within strict time frames and meet deadlines, • High level of analytical and numerical skills, including attention to detail and accuracy, must be methodical, and logical in their approach to work, • Confidence to challenge data in pursuit of accuracy, • Flexibility to travel between catering units across the UK as required in order to support the business process

Technical Author North Yorkshire An established and well-regarded online retailer are looking to hire an experienced Technical Author. You will be responsible for the creation of product specification documents containing accurate, clear, and detailed information to allow the overseas manufacturing facilities to manufacture the products to the correct technical specifications. • Working closely with the Design/ Quality Compliance to create accurate technical specifications for products / manuals / labelling and other technical information., • Continuously update and amend for changing specifications., • Ensure instruction manuals and labels meet the requirements of internationally recognised safety & quality standards., • Responsible for communication and transfer of design and engineering documents to and from multiple overseas manufacturing facilities to ensure full traceability of products., • Assisting the Quality Manager with the creation of quality inspection checklists, • Expert knowledge using Adobe Creative Suite. Skills Required • Demonstrable experience in technical writing for consumer goods., • Strong attention to detail, • Experienced in using Adobe Creative suite., • Previous experience dealing with suppliers in the Far East and global supply chains is essential If you’re an experienced technical author looking for an employer who are passionate about making a real difference to customer experience – this is the job for you. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

An opportunity has arisen for an experienced manager with experience in multi-million pound, large format retail and passion for the customer experience to manage an existing store in Heathrow. In terms of challenge, stimulation and prospects this position has it all. Working within a high profile, premium business geared toward the achievement of excellence, you will find outstanding job satisfaction daily. This business isn’t just a retailer, and they don’t just offer jobs. People tend to stay with them for a long time because they have a culture that celebrates diversity, and everyone feels included. It’s why they are such a great employer. They have happy, productive teams who understand exactly what needs to happen to make their store a success. Their retail teams are dedicated to delivering a personalised service to every customer. Their first-class product knowledge and passion for their business drives consistency and productivity by connecting with their customers as they cultivate personalised relationships. As general store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend time on the sales floors, setting the pace, driving commerciality, and inspiring the team to achieve their very best. In return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated development programme designed to maximise the potential of your talent and they are offering a package up to £60,000 with an attractive benefits package which includes a generous, achievable 20% bonus, excellent shift pattern, wellbeing programmes, healthcare and ongoing rewards for your commitment and service.

Sales Manager Up to £38,000 basic Company Car or Car Allowance £70,000+ OTE We’re working exclusively with a long-established and highly respected estate agency to find an experienced Sales Manager for their busy Wimbledon office. This is a fantastic opportunity for a property professional with proven leadership skills to join a high-performing team and take the reins in one of London’s most desirable locations. Our client has a strong reputation for excellence, a loyal customer base, and a highly collaborative culture. They're now looking for someone who can lead from the front, drive sales performance, and continue to grow their presence in the local market. Key Responsibilities: • Lead and manage a successful residential sales team, ensuring individual and team targets are met or exceeded., • Build and maintain strong relationships with vendors and buyers., • Drive new business generation through networking, prospecting, and referrals., • Conduct regular performance reviews and coaching to support team development., • Oversee marketing strategy for listings and support brand presence in the local market., • Ensure full compliance with all property and financial regulations. The Ideal Candidate: • A minimum of 3 years' experience in residential property sales, with previous team management experience., • Strong leadership qualities with a hands-on approach., • Target-driven with a consistent track record of meeting or exceeding KPIs., • In-depth knowledge of the Wimbledon area or wider South West London property market is preferred., • Professional, articulate, and confident dealing with a wide range of clients., • Must hold a full UK driving licence and ideally have a vehicle What’s on Offer: • Competitive base salary with uncapped commission., • Excellent career development and internal promotion opportunities., • A supportive and collaborative team environment., • Well-established brand with strong local market share., • Modern office in a prime Richmond location. If you’re an experienced estate agency professional looking for your next challenge, we’d love to hear from you.

Vertex Resourcing Ltd is the exclusively assigned partner for this project and will be managing all applications. Job Description White Rabbit was founded on the belief that no one should have to compromise on good food. With an Italian chef as a co-founder, we've used traditional family recipes and the very best ingredients to create gluten free dishes inspired by Italian classics. We’ve even built our very own gluten free bakery to deliver on our promise. Whilst pizza is our heartland, we’ve also dedicated ourselves to perfecting the beloved Italian-inspired dishes that you were missing, like focaccia, pasta and desserts. As we’ve expanded the range of food we make, we’ve remained true to our ambition to craft delicious, high-quality food that everyone is proud to eat. Our growth has always been driven for and by you, our consumer. It’s an incredibly exciting time at White Rabbit! We’re growing 4x faster than gluten free meal solutions in the market* & we’ve just re-launched. With a new & improved range, brand refresh and our latest investment into custom built equipment at our bakery, we’re truly challenging what it means to be gluten free. We have ambitious growth plans across the next few years, and our core behaviours Be Agile, Be Proud, Be a Leader, are at the heart of that. So, if you’re looking to learn in a fast paced environment with plenty of responsibility then we’d love to hear from you. What you’ll be doing: In this role, you'll be owning the largest proportion of the White Rabbit revenue and working with our most strategic customers. You will report directly to our Head of Sales and collaborate with multiple members of the team and our customers to deliver growth through share winning plans. As a leader within the sales team, you will also be passionate about developing the Commercial Executive that you’ll be line managing. What will I be doing you ask? Own the numbers: full P/L management (inclusive of all promotional and trade spend) of a range of key grocery accounts, with stretching budgets & KPIs to be delivered and variable and fixed spend management, in line with budgets. A customer champion: manage and develop strong relationships with key decision makers at these accounts, working closely with them to understand their needs, develop strategic plans and unlock sales growth. Commercial savviness: you know the numbers & what it takes to grow a business profitably. You see a JBP negotiation as a chance to shine, not shy away. A go getter: you deliver new business through engaging sells that focus on White Rabbit’s strengths & performance within the gluten-free market, as well as the role we play for the customer & gluten free consumer. A strategic thinker: you can develop a strategic plan with confidence, with consideration as to how this fits within the broader business plan for White Rabbit. A collaborator: you‘ll work within dynamic multi-functional teams which include supply chain managers, category manager, brand manager and innovation. A master manager: you’ll line manage the commercial executive, coaching them on all things sales. We know our gluten-free community is full of amazing people from all kinds of backgrounds, each with their own stories and experiences – so why shouldn’t we be? We want everyone at White Rabbit from varied backgrounds to rock up to work & thrive. When we hire, we’re not just looking at CV’s, we want to know what makes you, you. Perks & Benefits Be part of our next growth chapter - we’re already the UK’s #2 gluten-free pizza brand and just getting started. Join an experienced, passionate team making gluten-free food more accessible every day. Enjoy great benefits: competitive salary, bonus, pension, 25 days holiday plus your birthday off, volunteering days, socials, free snacks, coffee, onsite gym and more. Gain valuable experience with real opportunities to grow and progress. Job Requirements We’re seeking a candidate with a minimum of 5 years experience in sales, ideally within a fast-paced challenger brand or FMCG environment. A proven record of delivering outstanding business results and exceeding targets. Ability to negotiate commercially on JBPs, promotional plans, NPD listings with experience doing so with top 4 grocery retailers. A clear understanding of how to develop strategic customer plans and build strong relationships internally and externally in order to execute. Succinct and creative presentation of data through excel and powerpoint. Time management & effective prioritisation to balance growing existing customers and winning new business. Strong communication with all levels of stakeholders (internally & externally). Demonstrate a passion for continuous improvement and natural growth mindset. A team player with a collaborative mindset, and ability to line manage effectively. Successful examples of leadership in their business or personal life. Ref: V11690 Location: Hammersmith based 2-3 days Salary: Competitive Salary + Bonus

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: • We’re looking for a commercially driven Senior Manager, Ecommerce, Retail & Export to lead our growth across key offline and online retail channels (excluding Amazon and DTC), as well as our export markets., • This role will be responsible for developing and executing channel strategies that drive sustainable revenue, profitability, and brand growth., • The ideal candidate is a hands-on commercial leader with strong account management experience, capable of balancing strategic thinking with day-to-day execution., • You should bring a solid understanding of retail dynamics, ecommerce pure players, and export distribution, ideally within the pet, FMCG, or supplement categories. Key Responsibilities: Commercial Ownership • Own the P&L and deliver revenue and profit targets across ecommerce (excluding Amazon and DTC), retail, and export channels., • Build and execute joint business plans with key customers to maximise growth and profitability., • Identify and secure new commercial opportunities across emerging ecommerce and export partners. Account Management • Manage relationships with key UK and PAN EU retail and ecommerce accounts, ensuring excellent customer engagement and execution., • Negotiate annual terms, promotional calendars, and in-store/online activations., • Drive optimal product assortment, pricing, and visibility across channels. Export Development • Lead and manage export distributors, ensuring compliance with brand strategy, pricing, and marketing guidelines., • Identify and onboard new export partners to expand market reach. Ecommerce Strategy • Partner with online retail customers and pure players to optimise content, promotions, and conversion performance., • Collaborate with marketing to drive visibility and traffic through effective media and trade marketing initiatives. Planning and Reporting • Lead monthly performance reviews, forecasting, and annual planning cycles., • Use data and insights to track performance, identify risks/opportunities, and build corrective action plans. Cross-Functional Collaboration • Work closely with marketing, supply chain, and finance to ensure flawless execution and customer satisfaction., • Serve as the commercial voice of the customer within the organisation. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • 7+ years of commercial experience across retail, ecommerce, and/or export channels., • Proven success managing major retail or online accounts (pet, FMCG, or supplements preferred)., • Strong commercial acumen with P&L management experience., • Experience launching and scaling brands through retail and international channels., • Demonstrated success in a hands-on, fast-paced environment., • Hands-on operator: comfortable managing the details as well as the big picture., • Commercially astute: strong negotiation and financial management skills., • Analytical mindset: able to interpret data and translate insights into action., • Collaborative and influential: works effectively across teams and with external partners., • Results-oriented: highly accountable, focused on delivering targets., • Pet industry experience (or a strong interest in it) is a major plus., • Excellent communication and collaboration skills., • Fluent in any other languages is a plus, • Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces., • Creative thinker with a passion for pets and wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Are you passionate about ethical food, sustainability, and making a real impact in the FMCG space? A fast-growing, mission-led organic food company is looking for an ambitious and driven Junior Account Manager to help fuel their next phase of growth 🌱 With a portfolio of established natural food brands available in over 40 countries, this is an exciting opportunity to join a company that combines commercial success with a genuine commitment to health and the environment. The Role: • Manage and grow a portfolio of existing retail and wholesale accounts., • Develop relationships with buyers and stakeholders at all levels., • Support senior account managers on larger UK and EU accounts., • Deliver on sales targets through upselling, new listings, and launching new products., • Drive new business development in key channels (UK & EU)., • Monitor and report on account performance, promotions, and sales activity., • Represent the company professionally at customer meetings and trade events. About You: • Previous sales or account management experience in FMCG is a plus but not required., • Strong organisation skills, attention to detail, and a commercial mindset., • Confident communicator with excellent interpersonal skills., • Comfortable using MS Office, especially Excel and PowerPoint., • Proactive, results-driven, and eager to learn in a fast-paced environment. What's In It For You? • Competitive salary, • Join a values-driven company that puts people and planet first., • Work alongside a passionate, supportive, and mission-aligned team., • Hybrid working model (3 days in SW London office, 2 days remote)., • Flexitime: start between 8.30–10am and finish between 4.30–6pm., • Beautiful riverside office location with great transport links., • Generous product perks: free samples, testing sessions, and staff discount., • Plenty of room for growth and development as the business expands. 💡 If you’re excited about sustainable food, have a commercial mindset, and want to be part of a business making real change, this could be the perfect next step in your career. Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy. 📞Call: 07441934127 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Vertex Resourcing Ltd is the exclusively assigned partner for this project and will be managing all applications. Job Description White Rabbit was founded on the belief that no one should have to compromise on good food. With an Italian chef as a co-founder, we've used traditional family recipes and the very best ingredients to create gluten free dishes inspired by Italian classics. We’ve even built our very own gluten free bakery to deliver on our promise. Whilst pizza is our heartland, we’ve also dedicated ourselves to perfecting the beloved Italian-inspired dishes that you were missing, like focaccia, pasta and desserts. As we’ve expanded the range of food we make, we’ve remained true to our ambition to craft delicious, high-quality food that everyone is proud to eat. Our growth has always been driven for and by you, our consumer. It’s an incredibly exciting time at White Rabbit! We’re growing 4x faster than gluten free meal solutions in the market* & we’ve just re-launched. With a new & improved range, brand refresh and our latest investment into custom built equipment at our bakery, we’re truly challenging what it means to be gluten free. We have ambitious growth plans across the next few years, and our core behaviours Be Agile, Be Proud, Be a Leader, are at the heart of that. So, if you’re looking to learn in a fast paced environment with plenty of responsibility, then we’d love to hear from you. What you’ll be doing: In this role, you'll be owning a proportion of the White Rabbit revenue as a fundamental member of the sales team. You will report directly to our Head of Sales and collaborate with multiple members of the team and our customers to deliver growth through share winning plans. • Own the numbers: full P/L management of a range of Foodservice and Wholesale accounts as well as a national retail account with budgets & KPIs to be delivered and variable and fixed spend management, in line with budgets., • A natural hustler: you’re a go-getter, proactively engaging new leads or landing new products, creating engaging sells that focus on White Rabbit’s gluten free credentials., • A customer champion: manage and develop strong relationships with key decision makers at these accounts, working closely with them to understand their needs, develop strategic plans and unlock sales growth., • A brand ambassador: clearly communicate our brand and product strategy externally to customers., • A strategic thinker: develop a strategic plan for accounts across channels, with consideration as to how this fits within the broader business plan for White Rabbit., • A collaborator: you’ll work within dynamic multi-functional teams which include supply chain managers, category managers, brand manager & the bakery team. Perks & Benefits • Be part of our next growth chapter - we’re already the UK’s #2 gluten-free pizza brand and just getting started., • Join an experienced, passionate team making gluten-free food more accessible every day., • Enjoy great benefits: competitive salary, bonus, pension, 25 days holiday plus your birthday off, volunteering days, socials, free snacks, coffee, onsite gym and more., • Gain valuable experience with real opportunities to grow and progress. Requirements We’re seeking a candidate with a minimum of 2 years experience in sales, ideally within a fast-paced challenger brand or FMCG environment. • Ability to negotiate commercially on JBPs, promotional plans, NPD listings etc., • Ability to think strategically & not be afraid to go after new business across multiple channels., • Ability to build & maintain relationships with ease & a strong communicator with all levels of stakeholders (internally & externally)., • Succinct presentation of data through Excel and PowerPoint., • Time management & effective prioritisation to balance growing existing customers and winning new business., • Are committed to continuous improvement, seeking ways to optimise how we do things., • A team player with a collaborative mindset., • A passion for working in a fast paced & collaborative challenger brand environment! Salary: Competitive & Bonus Location: Hammersmith 3 Days Ref: V11687

International Sales Manager - exc salary and benefits - Twickenham - office based About the Role We are looking for a driven and ambitious International Sales Manager to play a key role in growing the international customer base, managing distributor relationships, and driving sales of medical devices. The role will involve a mix of business development, distributor management and marketing, making it ideal for a self-starter who thrives in a fast-moving, international environment. This is a small company and the ideal candidate may come from a previous start up or scale up role. Responsibilities • Business Development, • Generate revenue of organisations medical device portfolio within hospitals and healthcare organisations., • Identify, approach, and convert new business opportunities, building a strong pipeline of customers and key opinion leaders., • Distributor Management, • Oversee sales efforts across different international markets, managing international distributors and ensuring complementary strategies across regions., • Events, Marketing & Promotion, • Participate in international conferences, exhibitions, and workshops to showcase the companies technologies., • Business Travel, • Willingness and flexibility to travel frequently (50%) within the UK, Europe, Asia and the Middle East., • Teamwork, • Collaborate closely with product development, marketing, and regulatory teams to synchronize sales efforts. The successful candidate will have the following: • Bachelor’s degree in Business, Engineering, Life Sciences, or a related field., • 5 years’ experience working in international sales of medical devices within a start-up or scale up environment., • Proven ability to develop new markets and establish strategic partnerships., • Excellent communication and relationship building skills, • Autonomous and self-driven, • People person, communicating at events, face to face meetings and presentation of products IT skills • Must have professional working competency in English C1 Level, • Additional European or Middle Eastern languages advantageous This is an excellent role with potential and growth for the right candidate. For more information, please send your CV to be reviewed. All candidates must have the right to work in the Uk without requiring furture sponsorship Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Contract Chair Co. is the UK’s leading B2B supplier of European hospitality furniture. Our clients include hospitality businesses of all types, as well as design practices and other hospitality industry intermediaries, mostly based in the UK, with others in the EU, the Middle East, and U.S.A. From our head office in Hammersmith, our friendly team helps designers deliver stunning hospitality projects and provide an exceptional sales and customer care experience. Responsibilities: • Select furniture products from our extensive range, ensuring they meet the specific requirements of our customers., • Collaborate with factories, coordinating specifications and arranging samples and swatches., • Oversee logistics solutions, ensuring timely and efficient delivery of products., • Complete tender documents and accurately interpret and analyze layout plans., • Handle inquiries for bespoke furniture items, providing knowledgeable solutions., • Maintain regular communication with designers and other customers, actively facilitating opportunities. Requirements: • Possess an eye for design, coupled with critical thinking skills., • Demonstrate proficiency in numeracy and literacy., • Exhibit professionalism and maintain a strong work ethic., • Ability to collaborate effectively with colleagues in the same department., • Preferably have prior experience in the design industry. Please note that this position is primarily office based. At The Contract Chair Co, we value individuals who are passionate about delivering exceptional customer experiences. If you are a motivated and detail-oriented professional, ideally with a background in design, we encourage you to apply for the position of Account Manager. Join our team and contribute to our commitment to providing outstanding furniture solutions. Benefits: • Health insurance, • Company pension scheme, • 20 days holiday plus bank holidays and Christmas break, • Salary range from £30-36,000

An opportunity has arisen for an experienced manager with experience in multi-million pound, large format retail and passion for the customer experience to manage an existing store in Heathrow. In terms of challenge, stimulation and prospects this position has it all. Working within a high profile, premium business geared toward the achievement of excellence, you will find outstanding job satisfaction daily. This business isn’t just a retailer, and they don’t just offer jobs. People tend to stay with them for a long time because they have a culture that celebrates diversity, and everyone feels included. It’s why they are such a great employer. They have happy, productive teams who understand exactly what needs to happen to make their store a success. Their retail teams are dedicated to delivering a personalised service to every customer. Their first-class product knowledge and passion for their business drives consistency and productivity by connecting with their customers as they cultivate personalised relationships. As general store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend time on the sales floors, setting the pace, driving commerciality, and inspiring the team to achieve their very best. In return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated development programme designed to maximise the potential of your talent and they are offering a package up to £60,000 with an attractive benefits package which includes a generous, achievable 20% bonus, excellent shift pattern, wellbeing programmes, healthcare and ongoing rewards for your commitment and service.

As Store Manager, you'll be the heartbeat of the store, leadin. This isn't just any Store Manager role - it's your chance to bring energy, style, and leadership to a thriving store where customer experience is everything. Are you ready to take the next step in your retail career? We're on the hunt f

As general store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. An opportunity has arisen for an experienced manager with experience in multi-million pound, large format retail and passion for the customer experience to manage an existi

An opportunity has arisen for an experienced manager with experience in multi-million pound, large format retail and passion for the customer experience to manage an existing store in Heathrow. In terms of challenge, stimulation and prospects this position has it all. Working within a high profile, premium business geared toward the achievement of excellence, you will find outstanding job satisfaction daily. This business isn’t just a retailer, and they don’t just offer jobs. People tend to stay with them for a long time because they have a culture that celebrates diversity, and everyone feels included. It’s why they are such a great employer. They have happy, productive teams who understand exactly what needs to happen to make their store a success. Their retail teams are dedicated to delivering a personalised service to every customer. Their first-class product knowledge and passion for their business drives consistency and productivity by connecting with their customers as they cultivate personalised relationships. As general store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend time on the sales floors, setting the pace, driving commerciality, and inspiring the team to achieve their very best. In return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated development programme designed to maximise the potential of your talent and they are offering a package up to £60,000 with an attractive benefits package which includes a generous, achievable 20% bonus, excellent shift pattern, wellbeing programmes, healthcare and ongoing rewards for your commitment and service.

An opportunity has arisen for an experienced manager with experience in multi-million pound, large format retail and passion for the customer experience to manage an existing store in Heathrow. In terms of challenge, stimulation and prospects this position has it all. Working within a high profile, premium business geared toward the achievement of excellence, you will find outstanding job satisfaction daily. This business isn’t just a retailer, and they don’t just offer jobs. People tend to stay with them for a long time because they have a culture that celebrates diversity, and everyone feels included. It’s why they are such a great employer. They have happy, productive teams who understand exactly what needs to happen to make their store a success. Their retail teams are dedicated to delivering a personalised service to every customer. Their first-class product knowledge and passion for their business drives consistency and productivity by connecting with their customers as they cultivate personalised relationships. As general store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend time on the sales floors, setting the pace, driving commerciality, and inspiring the team to achieve their very best. In return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated development programme designed to maximise the potential of your talent and they are offering a package up to £60,000 with an attractive benefits package which includes a generous, achievable 20% bonus, excellent shift pattern, wellbeing programmes, healthcare and ongoing rewards for your commitment and service.

As a Fitness Manager at Lampton Leisure, you will be responsible for the day to day running of the fitness department and the fitness team, ensuring a safe, enjoyable and quality customer experience as well as conducting at least 2 duty manager shifts a week. Line management, coaching and developing

Free People Assistant Visual Manager - Richmond, UK. Role Summary: To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store

As Store Manager, you'll be the heartbeat of the store, leading from the front, inspiring your team, and making every day a success. This isn't just any Store Manager role - it's your chance to bring energy, style, and leadership to a thriving store where customer experience is everything. Are you r

As Truck Manager you are expected to encourage, lead and motivate your team to consistently deliver excellent sales and customer service, as well as taking responsibility for co-ordinating the workload and the delivery of company business objectives. As a Truck Manager you will have:. Experience in

Customer Experience Manager with a track record of CX, developing and optimising the supporter and customer journey across all touch points. Experience with CRM systems and customer feedback platforms and tools to gather and analyse customer input. NB - this role is not an opportunity in Customer Se

The Customer Success Manager is a key role to manage customer and colleague engagement within our contract. The Customer Success Manager will work closely with the contract lead to embed the Mears approach to customer experience, engagement and social impact, taking account of specific client and co

Our Front Office team are the first to greet guests when they arrive, therefore, excellent customer service skills are required and experience in a similar role is preferred. Front Office Manager and Head Housekeeper to keep everyone informed of any changes in room allocations. Minimum 2 years of fr

Line of Reporting: Reporting directly to the Sales & Education Manager, the Account Manager is to ensure a seamless and exceptional customer experience. The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfu

Experience leading large teams in a fast‑paced, customer‑focused environment — you’ve developed leaders, built high‑performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidenc

As one of the fastest-growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Have previous experience as a Venue or General Manager and a background in customer service focused hospitality. As a General Manager, you will be a true leader, ins

Customer Experience Improvement Manager - 12 month fixed term contract. Senior Digital Customer Experience Manager. Senior Digital Customer Experience Manager.

Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences. Get notified about new Customer Experience Manager jobs in. Resourcing Manager - Customer Contact - Management, Planning, Transformation, Digital & Director Level at Cactus Search - Permanent, Interim &….

Top View is seeking a dynamic and customer-focused Head of Tours & Customer Experience to lead its sightseeing operations in London. Experience managing OTA relationships and digital customer touchpoints. Customer-first mindset with a passion for creating engaging and memorable experiences.

Customer Experience Knowledge & Content Manager. Customer Experience Knowledge & Content Manager. We are seeking an experienced, solutions-oriented CX Content Specialist to join our Customer Experience team in London, supporting content-related needs including SEO content for our Help Centre and an

The Customer Experience Manager (CEM) is responsible for ensuring the long-term success and satisfaction of Causeway’s high-value software customers. Customer Outcomes: achievement of pre-defined success metrics for each customer. Confident facilitator with experience in driving customer workshops

Reporting to the Head of Customer Experience and Service Design, you will be responsible for designing, implementing and refining exceptional post-booking customer experiences. Ultimately the Customer Experience team will be tasked to drive brand loyalty and position us as market leaders. You’ll b

Within this department, the Customer Experience team has a transversal role and aims to help maximize customer satisfaction by mobilizing internal teams around our customers core needs through leadership and expertise in process, tools, and organization. The mission of the Marketing Services, Media

The IAM Practice Manager -Customer Experience will be responsible for driving customer success by providing customer advisory, adoption recommendations, opportunities for increased service and metrics analysis. The IAM Practice Manager -Customer Experience will manage customer loyalty and adoption o

We're looking for a proactive and insightful Customer Experience Manager to join our team and lead the way in how we listen to, learn from, and act on customer feedback. Providing strategic guidance on the responsible use of AI tools to enhance customer experience. Engaging with customers to resolve

If you're keen to join a collaborative and forward-thinking organisation that truly values its people and customer experience, then please apply to this Customer Experience Manager role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm. Role: Customer Experience Manager. A

You will be working alongside the CX Strategy Manager, Systems Delivery Manager and Programme Manager to improve the Customer and Colleague Experience by supporting the delivery of projects and programmes within the Customer Experience space. Arriva Rail London are looking for an internal candidate

Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We make recruiting decisions based on your experience and skills. Experience building sustainable processes and coo

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and