Trabajos open english en HayesCrear alertas

About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

Dining experienced staff required Waiting/Service Staff - China Bistro is a culinary journey, bringing you the flavours of Asia in a contemporary bistro setting. Fresh and imaginative, China Bistro takes pride in invigorating traditional recipes for a modern audience and let the ingredients take the lead. Open 7 days a week, our guests enjoy authentic taste and cooking from across Asia lovingly prepared from age old treasured family recipes alongside a selective cocktail menu that has been thoughtfully crafted to intrigue and delight, completing an exceptional culinary experience. What we’ll do for you - Create an environment where you’ll look forward to coming to work - Provide you with hands on supportive management whenever you need it What we’re ideally looking for: 1. Someone with an enthusiasm for maintaining our customer standards 2. Someone with good communication skills and a good understanding of English. 3. A great work ethic. Prior restaurant dining service experience is required, dedicated staff member for dining guests and customers. Please contact us if you are interested. We will explain the details of your role when we meet you. We look forward to seeing you soon! Job Types: Full-time, Permanent Salary: £12.21 per hour

Looking for an experienced nail artist for a newly opened Salon. Must speak English.

We are a leading dental and implant centre located in Feltham, 200 Hampton Road West, TW13 6BG, offering both private and NHS services. Our highly skilled team specializes in cosmetic dentistry, general dental care, implants, and oral hygiene. Our professional, social and collaborative team is dedicated to delivering the best possible outcome for our patients. We're looking for a dental nurse who has ideally 1 year hands on nursing experience, either as a qualified nurse or a trainee, to join our team and help us on our mission to help our patients maintain a beautiful, healthy smile through personalized, high-quality care. We are looking for a candidate who can do part-time (3-4 days) or full-time (5 days) and has flexibility in the days they will be doing. Our surgery is in the process of an exciting rebrand and a full surgery revamp in the coming months, so it's the perfect time to join the team and be part of the exciting changes coming up. Our work environment includes: On-the-job training Safe work environment Lively atmosphere Regular social events Growth opportunities and courses offered The ideal candidate will be organised, compassionate, and dedicated to delivering excellent patient care. Our team also highly values open communication, honesty and a supportive environment to make work an enjoyable place for everybody! if applying as a trainee dental nurse, you MUST be registered and taking part on a dental nursing course Job Description: - Assisting the dentist during dental procedures - Providing chairside support to patients - Maintaining cleanliness and hygiene in the surgery - Sterilising instruments and equipment - Processing X-rays and maintaining patient records - Offering support and reassurance to patients - Carrying out reception duties when required Skills: The successful candidate should possess the following skills: - Strong organisational skills to manage patient appointments and records efficiently - Excellent patient care abilities to ensure patient comfort and well-being - Nursing skills to assist the dentist during procedures - Basic IT skills for maintaining digital records - Effective communication skills to interact with patients and colleagues - Proficient in English for clear patient instructions and record keeping Job Types: Full-time, Part-time Pay: £12.50-£14.00 per hour Expected hours: 24 – 40 per week Additional pay: Performance bonus Benefits: On-site parking Schedule: Monday to Friday Experience: Dental Nursing: 1 year (required) Work Location: In person