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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    hace 6 días
    £13–£16 por hora
    Jornada parcial
    London

    Description We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: Passionate about delivering outstanding, guest-first service A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality) Thriving in a high-energy venue with a fun-loving, supportive team Keen to grow and develop within a fantastic, award-winning company Ready to level up and build your career in a rapidly expanding, versatile business What You’ll Do: Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey Anticipate needs, deliver polished service, and leave guests feeling special Stay cool and positive in a busy, high-energy environment Collaborate with the team to reflect our brand in every interaction Embrace learning and take on new responsibilities as you progress What's in it for me: Competitive rate per hour + tronc - Cha-ching!! Work for a Times Top 100 Companies to Work For Clear pathways for training and career advancement—your growth matters! Discounts across all our pubs, bars, and restaurants—treat yourself! Work with the freshest seasonal produce—bring those flavours to life! Company and team trips, regular socials and incentives—let’s explore! Experience a lively, family-oriented atmosphere—where fun meets food! Complimentary meals during your shift—because who doesn’t love a good bite? Employee Assistance Programme (EAP) for your wellbeing—your happiness counts! Fantastic referral scheme with rewards of up to £1000—bring your friends! Celebrate your birthday with a day off on us—party time! Cycle to work scheme for a greener commute—let’s pedal towards a better planet!

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  • Receptionist / Administrator
    Receptionist / Administrator
    hace 8 días
    £25000–£30000 anual
    Jornada completa
    Hayes

    BenAstro Group is seeking a dedicated and organized professional to join our team in Hayes as a Receptionist / Administrator. This dual-role position is crucial for ensuring the smooth operation of our office by providing exceptional front-of-house service and comprehensive administrative support. Key Responsibilities: • Warmly greet and welcome visitors, ensuring a positive first impression., • Manage incoming calls, directing them appropriately and taking messages accurately., • Handle incoming and outgoing mail, deliveries, and couriers., • Maintain a tidy and professional reception area., • Provide general administrative support, including data entry, filing, and record keeping., • Assist with scheduling appointments and managing calendars., • Order and manage office supplies, ensuring adequate stock levels., • Support various departments with ad-hoc administrative tasks as required. We are looking for someone who possesses: • Proven experience in a similar reception or administrative role., • Excellent communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • A proactive attitude and the ability to manage multiple tasks efficiently., • Professional demeanor and a strong commitment to customer service.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 14 días
    £14–£14.5 por hora
    Jornada completa
    Brentford

    Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

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  • Chef
    Chef
    hace 1 mes
    £13–£15 por hora
    Jornada completa
    Ruislip

    Job Summary The Chef is responsible for preparing high-quality meals, managing kitchen operations, and ensuring food safety standards are met. This role involves creativity in menu planning, leadership of kitchen staff, and maintaining efficiency during service. Key Responsibilities Prepare and cook menu items according to recipes and quality standards Plan menus and develop new dishes, considering seasonal ingredients Supervise and train kitchen staff, including line cooks and prep staff Ensure food is prepared and presented in an appealing and consistent manner Maintain cleanliness and organization of the kitchen Monitor inventory levels and order supplies as needed Ensure compliance with food safety and hygiene regulations Control food costs and minimize waste Work collaboratively with front-of-house staff to ensure smooth service Required Skills & Qualifications Proven experience as a Chef or Cook in a professional kitchen Knowledge of various cooking techniques and cuisines Strong leadership and team management skills Ability to work in a fast-paced environment Excellent time management and organizational skills Understanding of food safety standards (e.g., HACCP) Creativity and attention to detail Preferred Qualifications Culinary degree or relevant certification Experience in menu development and cost control Specialization in a specific cuisine (optional) Working Conditions Standing for long periods Working evenings, weekends, and holidays Exposure to heat, sharp tools, and kitchen equipment Salary Range Varies based on experience, location, and establishment type

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  • Barista
    Barista
    hace 2 meses
    £12.5–£13.5 por hora
    Jornada parcial
    Hayes

    Are you a morning person with a passion for coffee? We are opening Darbar Coffee House in the heart of Hayes & Harlington, and we need a dedicated Barista to help us own the morning rush. We are seeking a friendly and efficient Barista to join our vibrant team. This role offers an opportunity to work in a dynamic environment, engaging with customers and ensuring a welcoming atmosphere. The position is paid and suitable for individuals who thrive in fast-paced settings and enjoy working with people. Suits someone who is able to work during the morning rush hour (around 6 -7 am) and those seeking part time work. Responsibilities • Taking the lead from the Head Barista to ensure smooth operations., • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialised drinks, ensuring quality standards are met., • Operate coffee machines, grinders, blenders, and other equipment safely and efficiently., • Greet customers warmly, take their orders accurately, and process payments using the point-of-sale system., • Maintain cleanliness and organisation of the counter area, including washing utensils and cleaning equipment regularly., • Ensure food safety standards are adhered to at all times, including proper handling and storage of ingredients., • Restock supplies as needed to ensure smooth service during shifts., • Provide excellent customer service by assisting with menu recommendations and addressing customer queries promptly. Skills • Proven barista experience or familiarity with coffee preparation techniques is preferred., • Knowledge of food safety standards to ensure hygienic practices are maintained., • Experience in serving customers in a fast-paced environment with a friendly demeanour., • Ability to assist with food preparation when required, including handling snacks or light food items., • Basic maths skills for processing transactions accurately and managing card payments., • Strong time management skills to handle busy periods efficiently while maintaining quality service standards., • Excellent communication skills to engage positively with customers and team members. This role offers an engaging work environment where your enthusiasm for coffee and customer service will be valued. We welcome applicants who are organised, proactive, and eager to contribute to a welcoming café atmosphere., • Ability to cover for the Head Barista during days off and holidays.

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  • Site Manager
    Site Manager
    hace 2 meses
    £42000 anual
    Jornada completa
    Uxbridge

    Job Title: Site Manager (Cloud Kitchen Operations – South Asian & Fast Food Brands) Location: Uxbridge, London (with responsibility for additional operational sites as required) Salary: £42,000 per annum Hours: Full-time, minimum 39 hours per week Job Type: Permanent About the Company We are an established cloud kitchen operator managing multiple delivery-only food brands, specialising in South Asian cuisine and fast food. Our operations are structured to deliver consistent quality, efficiency, and compliance across all sites. Role Purpose The Site Manager will be responsible for the direct management and supervision of cloud kitchen operations at the primary Uxbridge site and, where required, additional company-operated locations. The role involves full operational control, staff management, and ensuring compliance with all UK food safety and employment regulations. Key Responsibilities • Take full responsibility for day-to-day management of assigned cloud kitchen site(s), • Directly supervise, manage, and control kitchen and front-of-house staff, • Plan and oversee food preparation processes across South Asian and fast food menus, • Ensure consistency in quality, portioning, and presentation in line with company standards, • Manage stock control, procurement, and supplier coordination, • Prepare staff rotas and manage labour costs and productivity, • Ensure full compliance with UK food safety legislation, including HACCP and Food Hygiene Regulations, • Maintain accurate operational and compliance records, • Monitor performance metrics and implement continuous operational improvements, • Liaise with third-party delivery platforms to ensure efficient service, • Ensure that all work is carried out under the direct control and supervision of the sponsoring employer Minimum Requirements • At least 3 years’ experience in a managerial or supervisory role within hospitality, food service, or commercial kitchen operations, • Demonstrable experience in high-volume food production and service environments, • Proven knowledge of South Asian cuisine and/or fast food operations, • Level 3 Food Hygiene certification (or willingness to obtain prior to employment), • Strong understanding of HACCP, food safety, and health & safety compliance, • Experience in staff supervision, training, and performance management, • Good organisational, communication, and problem-solving skills, • Ability to work across multiple company sites where required Salary & Benefits • Salary: £42,000 per annum (compliant with Skilled Worker salary thresholds, subject to SOC code and eligibility), • 28 days annual leave (including public holidays), • Opportunities for progression within a growing organisation Skilled Worker Sponsorship This role is eligible for sponsorship under the Skilled Worker route, subject to the candidate meeting: • The relevant skills and experience requirements, • The applicable salary threshold and occupation code criteria, • UK Home Office immigration rules in force at the time of application How to Apply Please submit a CV and supporting statement detailing your relevant experience and suitability for the role.

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