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Reception Supervisor (5-Star Hotel / Opera PMS).Bonus + Company Benefits + Training + Progression + Free Hotel Stays.Are you a Reception or Front Office Supervisor with luxury hospitality experience and Opera PMS knowledge, looking to join a prestigious 5-star hotel offering a 4 on 4 off shift patte

Front Desk Shift Supervisor (Luxury Hotel/4 on 4 off) £28,000 - £30,000 + £5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays + Progression Ascot Are you a Front Desk or Guest Services Supervisor with luxury hotel experience and Opera PMS knowledge, looking to join a 5-star hotel on a structured 4 on 4 off shift pattern, lead a high-performing reception team, benefit from clear progression within a global hotel group, and boost your earnings with a strong bonus scheme and excellent company perks including free hotel stays? This well-established luxury hotel brand own numerous hotels across some of the world's most recognisable cities including London, Rome and Los Angeles. Since their establishment, they have built a first rate reputation and pride themselves on ongoing development of staff. In this role, you will supervise the Reception and Front of House team on shift within a world-class 5-star hotel, ensuring exceptional guest service and smooth daily operations. You will lead and support Guest Service Coordinators, oversee arrivals and departures, handle guest queries and complaints, and ensure service standards are consistently met. You will use Opera systems to manage reservations, billing, and room movements, while working closely with other departments to deliver a seamless guest experience and support ongoing tr...

Hotel Reception Supervisor (Opera PMS / Luxury Hotel) £28,000 - £30,000 + £5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Hotel Reception Supervisor with luxury hospitality experience and Opera PMS knowledge, looking to join a prestigious 5-star hotel where you'll take real ownership of a busy front office, enjoy a 4 on 4 off shift pattern, strong progression opportunities, and a £5,000 annual bonus alongside excellent company benefits? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billin...

Are you a Reception Supervisor or similar with Opera PMS experience, looking to join a world-renowned luxury hotel group offering a £5,000 annual bonus, clear progression opportunities, complimentary hotel stays, and the chance to develop your career within a prestigious 5-star environment?. This i

Reception Supervisor (Luxury Hotel/ Opera PMS) £28,000 - £30,000 + £5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Reception Supervisor or similar with Opera PMS experience, looking to join a world-renowned luxury hotel group offering a £5,000 annual bonus, clear progression opportunities, complimentary hotel stays, and the chance to develop your career within a prestigious 5-star environment? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billing, room allocations, and guest requests while working closely with other departments to deliver a seamless guest experience. You will also play a key role in training, coa...

Seeking a Reception Supervisor with luxury hospitality and Opera PMS experience for a 5-star hotel.

Are you a Reception or Front Office Supervisor with luxury hospitality experience and Opera PMS knowledge, looking to join a prestigious 5-star xdjnayx hotel offering a 4 on 4 off shift pattern, excellent progression opportunities, and a £5,000 a. Reception Supervisor (5-Star Hotel / Opera PMS). Bo

Food & Beverage Administrator Location: Ascot Salary: £25,500 + £3,000 - £4,000 service charge Hours: 09:00 - 17:30 - 5 days out of 7 Join a luxury hospitality brand where they deliver extraordinary guest experiences through passion, personality, and creativity. We are seeking a Food & Beverage Administrator to support the F&B team and ensure seamless operations. Key Responsibilities: Provide comprehensive administrative support to the F&B Manager and outlet managers. Manage office operations, supplies, correspondence, and reservations. Coordinate diaries, meetings, and internal/external communications. Assist with menus, promotions, research, and competitor analysis. Uphold the highest standards of guest experience, health & safety, and office presentation.Requirements: Hospitality background with operational experience preferred. Strong administration and organizational skills; proficient in MS Office. Experience with Opera and Delphi systems is a plus. Excellent communication, teamwork, and initiative. Flexible, able to work weekends, holidays, and key events.Why us? Be part of a culture that values Passion, Personality, Respect, Teamwork, and Creativity. Access tailored learning opportunities, Academy programs, and personal development planning. Contribute to memorable guest experiences and a supportive, collaborative workplace.Apply today to join a team where your skills and personality shine, and help us continue to be treasured by guests and celebrated worldwide

Hotel Reception Supervisor (Opera PMS / Luxury Hotel) £28,000 - £30,000 + £5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Hotel Reception Supervisor with luxury hospitality experience and Opera PMS knowledge, looking to join a prestigious 5-star hotel where you'll take real ownership of a busy front office, enjoy a 4 on 4 off shift pattern, strong progression opportunities, and a £5,000 annual bonus alongside excellent company benefits? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billing, room allocations, and guest requests while working closely with other departments to deliver a seamless guest experience. You will also play a key role in training, coaching, and motivating team members to maintain the highest standards of service. This role would suit a Reception Supervisor, Front Office Supervisor, or Guest Services Supervisor from a luxury hotel background looking to join a globally recognised hospitality brand with excellent training, progression, and company perks. The Role Supervise the Reception and Front Office team within a 5-star luxury hotel Ensure smooth daily front desk operations and exceptional guest service Use Opera PMS for reservations, billing, room movements, and guest management Handle guest queries, complaints, and service recovery professionally Support the training and development of Front Office team members Work closely with other departments to ensure a seamless guest experience 4 on 4 off shift pattern 12-hour shifts (8AM - 8PM) The Person Experience as a Reception Supervisor, Front Office Supervisor, or similar Background within luxury hospitality or 5-star hotels Experience using Opera PMS Strong leadership and customer service skills Commutable to Ascot Reference: BBBH25279C Keywords: Reception Supervisor, Front Office Supervisor, Guest Services Supervisor, Luxury Hospitality, 5-Star Hotel, Opera PMS, Front Desk, Hotel Operations, Guest Experience, Concierge, Team Leadership, Service Excellence, Hotel Reception, Shift Supervisor, Ascot If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will depend on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website