Operations officer jobs in BexleyheathCreate job alerts

The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Administration Assistant – London / Remote Location: London / Remote Job Type: Full-time or Part-time Salary: £35,000 per year Apply: If you are interested in joining our team We are looking for a reliable, organised and professional Administration Assistant to join our team. This is an excellent opportunity for someone looking for a flexible administrative role with the option to work remotely. Key Responsibilities • Providing general administrative and office support, • Managing emails, telephone enquiries and correspondence, • Maintaining accurate records and databases, • Organising documents, files and paperwork, • Scheduling meetings and appointments, • Preparing documents, reports and spreadsheets, • Assisting with day-to-day administrative tasks, • Supporting colleagues and ensuring the smooth running of administrative processes About You The ideal candidate will be: • Highly organised and reliable, • Professional and friendly, • A good communicator with strong written and verbal English, • Comfortable working independently and remotely, • Confident using computers and Microsoft Office, • Able to manage multiple tasks and meet deadlines, • Previous administration experience is desirable What We Offer • £35,000 salary, • Full-time and part-time opportunities, • Remote working with London-based operations, • Flexible working arrangements, • Supportive working environment, • Opportunity to develop your administrative skills and career How to Apply Please use “Administration Assistant Application” as the subject of your email. We look forward to hearing from you.

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

Chef - Kitchen / Culinary Arts About Villa Dubrovnik Villa Dubrovnik is a prestigious luxury five-star hotel located in Dubrovnik, Croatia, renowned for its exceptional hospitality and distinctive architecture. The hotel operates multiple award-winning dining venues, including the Michelin-recommended Restaurant Pjerin, casual Giardino Restaurant, and signature bars including Galanto Bar—Dubrovnik's only rooftop bar. We are committed to delivering extraordinary culinary experiences that celebrate authentic Mediterranean traditions blended with contemporary luxury. About the Role We are seeking a talented and passionate Chef to join our culinary team at Villa Dubrovnik. This is an exciting opportunity to work in a dynamic kitchen environment dedicated to excellence, creativity, and locally sourced ingredients. You will contribute to our reputation for award-winning cuisine while working alongside an experienced culinary team led by our Executive Chef. Key Responsibilities Required Skills and Experience What We Offer At Villa Dubrovnik, we believe in nurturing talent and creating a workplace where hospitality professionals thrive. We offer a competitive compensation package, opportunities for professional development, and the chance to work in one of Europe's most stunning locations. You will be part of a team dedicated to excellence, cultural preservation, and creating lasting memories for our guests. Our Culture Villa Dubrovnik embodies a culture centered on liberty, exceptional hospitality, and meticulous attention to detail. Our philosophy 'At liberty to be' reflects our commitment to personalized experiences and authentic Mediterranean traditions. We value staff who are passionate about their craft, committed to sustainability, and dedicated to storytelling through cuisine. Every team member contributes to transforming standard hotel services into immersive, unforgettable experiences. Location While this position is based at our London office for initial onboarding and training, successful candidates will have opportunities to work at our flagship property in Dubrovnik, Croatia, or support our London-based operations depending on business needs and career development goals.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Dart Security Services Job Overview Dart Security Services is seeking an experienced, ambitious and results-driven Business Development Manager to support the continued growth of our security services business. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, developing strategic partnerships and securing new contracts across the security sector. This role is ideal for someone with strong commercial awareness, excellent networking skills and previous experience within the security, facilities management or related service industry. Key Responsibilities • Identify and develop new business opportunities within the security services sector., • Generate new leads through networking, referrals, cold outreach, tender opportunities and industry events., • Build and maintain strong relationships with prospective and existing clients., • Prepare professional proposals, quotations, presentations and tender submissions., • Manage the complete business development process from initial contact through negotiation and contract award., • Develop and implement strategies to increase company revenue and expand the client portfolio., • Negotiate pricing, service agreements and commercial terms with prospective clients., • Maintain an accurate pipeline of leads, prospects and opportunities using CRM or company systems., • Conduct market research and monitor competitor activity, industry trends and potential growth areas., • Represent Dart Security Services at client meetings, networking events, exhibitions and industry functions., • Work closely with operations and management teams to ensure new contracts can be delivered effectively., • Support client retention, account growth, upselling and cross-selling opportunities., • Prepare regular business development reports, forecasts and updates for senior management., • Develop relationships with decision-makers including property managers, facilities managers, construction companies, retailers, corporate clients and other organisations requiring security services., • Identify tender opportunities and assist with bids for security guarding and related service contracts. Key Requirements • Proven experience in business development, sales or account management., • Previous experience within the security industry, facilities management industry or a closely related sector is highly desirable., • Strong knowledge of security services and the commercial security market., • Excellent PR, networking and relationship-building skills., • Strong communication, negotiation and presentation skills., • Ability to generate leads and convert opportunities into profitable contracts., • Commercially focused with a strong understanding of pricing, margins and contract negotiations., • Confident dealing with senior decision-makers and corporate clients., • Self-motivated, proactive and target-driven., • Strong organisational and time-management skills., • Ability to work independently while collaborating with operational and management teams., • Good knowledge of Microsoft Office and CRM systems., • Full UK driving licence may be advantageous where client travel is required. Preferred Industry Experience Experience working with or selling services such as: • Security guarding, • Mobile patrols, • Keyholding and alarm response, • Retail security, • Corporate security, • Construction site security, • Concierge and front-of-house security, • Event security, • Facilities management services Working Pattern Full-time, Monday to Friday. Some flexibility may be required for client meetings, networking events, site visits or business appointments outside normal working hours. Salary Competitive salary, depending on experience. Performance-related commission or bonus may be offered based on achievement of agreed sales and business development targets. Location [Insert office location] The role may involve travel to client sites, meetings and networking events. About Dart Security Services Dart Security Services provides professional security solutions to businesses and organisations across a range of sectors. We are committed to delivering reliable, professional and customer-focused security services while developing long-term relationships with our clients. As part of our continued growth, we are looking for a Business Development Manager who can help strengthen our market presence, identify new opportunities and secure new contracts. What We Are Looking For We are looking for someone who is: • Confident and professional, • Commercially aware, • Strong at building relationships, • Experienced in generating new business, • Comfortable negotiating contracts, • Highly motivated and target-focused, • Well connected within the security or facilities management industry How to Apply Please submit your CV and a short cover letter outlining your relevant experience, particularly any previous business development experience within the security or facilities management industry. Dart Security Services is an equal opportunities employer.

Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

Salam A. We are looking for a driver's We provide a take-home car for you at all times. School Run Driver Job – £13/hour (Car Provided + Personal Assistant Included) Company: NEXUS PTS LTD Location: Thurrock & nearby areas Schedule: Monday to Friday Hours: 7-8 hours per day (7am–10am & 2pm–5pm) Role Overview We are recruiting reliable drivers to carry out daily school runs transporting special needs (SEN) children to and from school. This role includes a personal assistant (PA) who travels with you to help with the children. The work is in line with and operates under local council standards and requirements. Key Responsibilities • Pick up the allocated vehicle from the office, • Work alongside a personal assistant for each run, • Transport SEN children safely to and from school, • Maintain a caring, patient, and professional attitude, • Return to the office after each run (you can relax between runs) Pay & Benefits • £13 per hour, • 7-8 hours paid per day, • Company car or minibus provided, • Fuel covered, • Simple, routine-based job, • Supportive team and proper company structure, • Work directly connected to council-authorised transport contracts Requirements • Full UK driving licence, clean DBS, • Reliable and punctual, • Calm and professional around children, • Experience with SEN children is helpful but not required

We are seeking a professional, friendly and highly organised individual to be the first point of contact for clients and visitors. The role will help ensure the smooth day-to-day running of the office while providing essential administrative support to the legal team. • Welcome and assist clients and visitors in a professional manner, • Support the legal team with general administrative tasks, • Help maintain the efficient daily operation of the office, • Work flexibly as part of a friendly and vibrant team

WE’RE HIRING – MULTIPLE ROLES Securtech is growing, and we’re looking for talented, driven and reliable people to join our team across multiple areas of the business. We specialise in commercial fit-out, shopfitting, refurbishment and construction, delivering projects from the initial opportunity and quotation through to design, construction and final handover.We’re not recruiting for just one position. We are interested in people across office, commercial, management and site-based roles. Roles We’re Recruiting For Administration & Finance Supporting the day-to-day operation of the business, including: • General administration, • Document and record management, • Invoices and purchase records, • Supplier and subcontractor documentation, • Project paperwork, • Cost and payment tracking, • Supporting the wider management team Business Development Helping identify and secure new opportunities for the company.Responsibilities may include: • Finding potential clients and projects, • Developing new business relationships, • Following up enquiries and leads, • Attending meetings and site visits, • Understanding client requirements, • Supporting the business from initial enquiry through to quotation Sales Managing enquiries and helping convert opportunities into secured projects.This may include: • Speaking with prospective clients, • Understanding their requirements, • Following up quotations, • Maintaining client relationships, • Coordinating with estimating and project teams, • Helping move opportunities from enquiry to confirmed project Estimator Responsible for understanding the scope of proposed works and producing accurate, competitive quotations.This may include: • Reviewing drawings and specifications, • Carrying out site surveys, • Taking measurements and quantities, • Preparing material and labour costs, • Obtaining supplier and subcontractor prices, • Producing detailed quotations, • Identifying exclusions, risks and potential variations, • Working closely with Sales, Project Management and Procurement Design & Technical Supporting the technical development of projects before and during construction.Depending on experience, responsibilities may include: • Reviewing construction drawings, • Producing or coordinating layouts, • Developing technical details, • Checking dimensions and specifications, • Coordinating design information with site teams, • Identifying potential construction issues before work begins Project Management Taking responsibility for projects from pre-construction through to completion.Responsibilities may include: • Planning and programming works, • Coordinating labour, subcontractors and suppliers, • Monitoring costs and progress, • Managing client communication, • Resolving project issues, • Managing variations, • Maintaining quality and programme, • Driving projects towards successful completion and handover Site Management Managing the day-to-day delivery of our projects on site.Responsibilities may include: • Coordinating trades and operatives, • Organising daily works, • Checking workmanship and progress, • Maintaining site safety, • Managing deliveries and materials, • Reporting problems early, • Working with the Project Manager to keep the project on programme, • Preparing areas for inspection and handover Shopfitting & Multi-Trade Operatives Hands-on roles delivering our fit-out and refurbishment projects.We are interested in people with experience in areas such as: • Carpentry and joinery, • Drylining and partitions, • Ceilings, • Painting and decorating, • Flooring, • Kitchen and worktop installation, • Fixtures and fittings, • General building works, • Making good and finishing Multi-skilled candidates are particularly valuable. Logistics & Procurement Supporting projects by making sure the right materials, equipment and resources reach site when required.Responsibilities may include: • Ordering materials, • Supplier coordination, • Price checking, • Arranging collections and deliveries, • Managing tools and equipment, • Coordinating vehicles, • Monitoring project material requirements, • Preventing delays caused by missing materials Who We’re Looking For We’re interested in people at different stages of their careers.You may already be experienced in your field, or you may have strong potential and be looking for an opportunity to develop.Across every role, we value: • Reliability, • Professionalism, • Good communication, • Organisation, • Problem-solving, • Attention to detail, • Accountability, • Ability to work under pressure, • Willingness to learn, • Pride in the quality of your work Experience in construction, shopfitting, commercial fit-out or refurbishment is beneficial for many of the positions, but the exact requirements will depend on the role. Join Securtech A successful project doesn’t depend on one person.It starts with finding the opportunity, understanding what the client needs, estimating it correctly, planning the work, procuring the materials and delivering it safely and professionally on site. We’re looking for people who want to become part of that process and grow with the business. When applying, please tell us: 1. The role you’re interested in, 2. Your previous experience, 3. Location you are based, 4. Whether you hold a full UK driving licence, 5. Your availability to start Send your CV along with a brief introduction about yourself.

Self-Employed Office Cleaner Location: Dartford Pay: £14/hour Job Type: Self-Employed | Regular Evening shifts | Part-Time About Us Emka Services Ltd is a growing professional cleaning company committed to providing exceptional results to our commercial and domestic clients in Kent. We are looking for experienced self-employed cleaners to join our team as we grow. This is for you, if you are a hardworking, motivated and reliable cleaner, and want the following: • Scheduled cleaning work: 2.5 hours/day, subject to availability. Hours may vary weekly., • Evening shifts: Monday - Friday, and some Sundays (from 5pm)., • 1 Site (No multiple locations to travel to)., • A supportive, friendly admin., • Clear checklists and systems to make your work easy., • Cleaning equipment and consumables provided on site. What You’ll Be Doing • Perform detailed cleaning (according to specifications), including: Dusting/wiping surfaces (furniture, equipment, skirting, window sills, glass etc), vacuuming and mopping, emptying and relining bins, disposing waste in designated bins etc., • Areas to clean: Entrance, Meeting rooms, Offices, toilets, reception, corridors/stairs, Lift, kitchen etc., • Maintain a professional demeanor at all times, and show care in representing us., • Adhere to the cleaning specification and checklist/frequency for each area., • Adhere to security, Health and Safety, and other operational guidelines., • Replenish stock for the kitchen and toilets., • Note stock levels weekly and report., • Report any issues and maintain effective communication., • Be punctual and Check-in/Check-out efficiently. What We’re Looking For • Experience in commercial cleaning (preferred), and strong work ethic., • Genuinely self-employed and responsible for your own National Insurance and tax., • Current DBS certificate or willingness to obtain one., • Demonstrate punctuality, attention to detail, reliability and a friendly demeanour., • Effective time management and ability to work independently., • Able to clean according to agreed specification., • Live near Dartford and surrounding areas, or have reliable transportation., • Right to work in the United Kingdom. Apply Today If you’re a hardworking and experienced cleaner looking for regular work with a professional company, apply today.