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Assistant Manager We are looking for an experienced, ambitious, and inspiring Assistant Manager to join our team. You need to have an open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations and finance, with a passion for delivering outstanding customer experiences. Ideally, you'll be an Assistant General Manager or Assistant Manager in casual or high-end restaurants. Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • Paid overtime, • 35% discounts in our restaurants and our retail offerings, • Cycle to work scheme, • Refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary We are seeking a dedicated and enthusiastic Kitchen Porter to join our team. The ideal candidate will have a passion for food and a desire to contribute to a vibrant kitchen environment. As a Kitchen Porter, you will play a crucial role in supporting the kitchen staff with cleaning duties, ensuring food safety standards are met, and maintaining an organised workspace. Duties: • Maintain cleanliness and organisation of the kitchen area, including washing dishes and utensils., • Ensure all food safety guidelines are adhered to during meal preparation and storage., • Support the team during catering events by setting up and serving food as required., • Assist with inventory management by checking stock levels and reporting shortages., • Participate in maintaining equipment cleanliness and performing basic maintenance as needed. What we are looking for: • Previous experience in a kitchen environment is advantageous but not essential; enthusiasm for culinary arts is key., • Knowledge of food safety practices and hygiene standards., • Ability to work effectively in a fast-paced environment while maintaining attention to detail., • Strong communication skills and ability to work collaboratively within a team., • Flexibility to work various shifts, including evenings and weekends as needed., • A genuine interest in meal preparation, catering, and cooking techniques is highly desirable. In return, you will be rewarded with: • Enjoy our amazing staff meals whilst on duty, • Flexible working schedule to ensure you have a great work-life balance, • Treat yourself to a 50% employee discount, • £500 employee referral bonus, • Employee of the month awards and recognition, • Progress throughout the business through our Training and career progression plans, • Secure your future with our Company Pension scheme, • Team building events, • Seasonal staff parties, • Opportunities to travel around the world to our international venues. If you are passionate about food and eager to learn within a dynamic kitchen setting, we encourage you to apply for this exciting opportunity as a Kitchen Porter!

Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company. 2) Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4) Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 5) Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. 6) Manages the assignment of duties, responsibilities, and workstations to his/her staff. 7) Observes and evaluates staff and work procedures to ensure quality standards and services are met. 8) Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS 9) Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 10) Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager 11) Attends meetings, training activities, courses and all other work related activities as required. 12) Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 13) Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 14) Responsible for Sanitation Logs and SQM Logs. 15) Perform inventories of linen, amenities etc. once a month or as often as needed. 16) Conduct /oversee on-the-job training with new hire subordinates or employees on cross training. 17) Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 18) Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 19) Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 20) Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

Greek restaurant in Camden Town is looking for an Assistant Chef to join the kitchen team. We are looking for someone who is: experienced in kitchen work hardworking reliable organised able to work well under pressure Main duties: -preparing orders during service -helping with daily kitchen prep -keeping the kitchen clean and organised -organising fridges and storage properly -following hygiene and food safety standards -supporting smooth day-to-day kitchen operations Experience in Greek cuisine is a strong plus, but not essential if you have good kitchen experience and are willing to learn. Evening and weekend availability is preferred. Location: Camden Town Start: Immediate Pay: Based on experience

Summary: 1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable. 2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. 3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation. 4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication. 5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. 6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management. 7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines. 8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. a. Integrates Royal Way service standards, guest comments and feedback to attain and constantly improve ratings. b. Demonstrates positive results in Workplace Safety, Crew Satisfaction, Time and Attendance, Guest Satisfaction, financial aspects, and other key results areas. c. Is highly visible and regularly walks around all areas of the ship, maintains a good communication and working relations with all Hotel and Marine Departments d. Identifies any safety concerns and takes immediate action to correct. e. Has a full understanding of Ship sanitation procedures, OPP, USPH, Shipsan guidelines and regulations, daily follow up on all related sanitation and cleaning logs. 2. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 3. Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 4. Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS a. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. b. Works in conjunction with the AHSK & HSKS to coordinate, schedule, and supervise the cleaning activities. c. Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. d. Manages the assignment of duties, responsibilities, and workstations to his/her staff. e. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 5. Presents any overtime needs to Executive Housekeeper for a final approval. a. Will be responsible for auditing crew timecards. 6. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 7. Attends meetings, training activities, courses and all other work related activities as required. 8. Is responsible for conducting daily inspections in the areas assigned. 9. Is responsible for filling out performance evaluations, for direct reports 10. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. a. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 11. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with 12. Ensure that adequate products, including supplies and guest amenities are always available, thorough follow up with all pending or future orders, ship inventories and equipment shortages or malfunctions. 13. Delivers the ratings results the company has set forth, consistently checks Medallia for a deep dive into comments related to Housekeeping service, or ship maintenance and cleanliness. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 14. Understands the budget and the numbers behind the business, contributes to the future orders and correctly use the C&R allocated funds for an efficient operation. 15. Develops and executes tactical plans to achieve financial targets, manage inventories for a flawless operation, properly schedule teams and projects to stay within Company/Department allocated Overtime funds. 16. Develops new ideas for operational efficiencies, good ability for cost saving, new initiatives for Overtime efficiency. 17. Command presence amongst crew and fellow peers. Leads by example and WAYS standards. 18. Fosters professional relationships with guests, management, and crew, maintains perfect grooming standards, communication skills and reputation. 19. Maintains an approachable style with guest and crew, listen to guest and employee needs and suggestions. 20. Is always open to new ideas and avoids being judgmental, shifts easily back and forth in between Supervising and Coaching. 21. Makes decisions based on facts not feelings, constantly checks on the outcome of the projects or tasks delegated. 22. Demonstrate sound business ethics, always fair, genuine, and respectful. 23. Develops creative solutions to business challenges, remain positive when challenged. 24. Takes personal responsibility for everything that happens in assigned area, delegates according with the results expected, understand the skills of his direct reports, and supports all New Hires into their roles within the Organization. 25. Empowers and delegates the team as well as holds them accountable for their results, consistently enable all direct reports to perform better for higher results. 26. Always leads by example and always maintaining composure. 27. Manages change effectively within all areas of the Housekeeping department, keeps an open mind and positive approach to all company’s new initiatives, projects and SOP’s. 28. Shows interest in helping and developing others, gets involved in all training sessions, New Hire fast track development. 29. Provides appropriate feedback, inspires, motivates, and guides others towards goals. 30. Recognize and reward performance, promotes talent and leads other on their career development. 31. KPI’s assigned to position/department. 32. Gives constructive feedback to the team members who are not performing and use progressive discipline system to coach and discipline, manages hard conversations and inspire employees to perform better and correct mistakes. 33. Accurately identifies talent and follows the company’s promotions process. 34. Conduct all HK position on-the-job training for all new hires and returning crew. 35. Reports to workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, nametag, and any other uniform related items. 36. Attends meetings, training activities, courses and all other work related activities as required. 37. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

Key Responsibilities: • Skilled at cooking chicken and lamb on coal BBQ, • Prepare meats for coal BBQ, including marination and grilling., • Assist in the preparation and cooking of a variety of traditional Lebanese dishes., • Ensure all food is prepared to the highest standards of quality and taste., • Maintain a clean, safe, and organized kitchen environment., • Follow all food safety and sanitation guidelines., • Assist with inventory management, including receiving and storing supplies., • Collaborate with other kitchen staff to ensure smooth and efficient operations. Qualifications: • Arabic speaking is ideal., • Experience in Lebanese or Middle Eastern cuisine strongly preferred., • Previous kitchen or food preparation experience is an advantage., • Ability to work in a fast-paced environment while maintaining attention to detail., • Strong teamwork and communication skills., • Flexibility to work various shifts, including evenings and weekends. Benefits: • Opportunity to learn and grow within the field of Lebanese cuisine., • Flexible work schedule., • Friendly and supportive work environment.

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

Part Time / Full Time Labakery ☕ Coffee Shop Supervisor 📍 Kensington High Street About Us We are a busy and vibrant coffee shop located in the heart of Kensington, known for high-quality coffee, fresh food, and exceptional customer service. We are looking for an experienced and motivated Supervisor to join our team. Key Responsibilities Oversee the daily operations of the coffee shop to ensure smooth service Lead, motivate, and support the team during shifts Deliver outstanding customer service and handle customer feedback professionally Train new staff and maintain high performance standards Manage opening and closing procedures, including cash handling Monitor stock levels and place orders when required Ensure compliance with health & safety and food hygiene standards Support the Manager in achieving sales targets and operational goals Requirements Previous experience in a supervisory role within hospitality or coffee shops Strong leadership and communication skills Ability to work in a fast-paced environment Excellent customer service skills Flexible availability, including weekends Good knowledge of food safety and hygiene regulations What We Offer Competitive salary Staff discount on food and drinks Opportunities for career progression Friendly and supportive team environment How to Apply If you are passionate about coffee and leadership, we’d love to hear from you!

Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 34 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland) and the United Arab Emirates (Dubai). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as Assistant Manager in London 🇬🇧 With the group's continued growth, we are looking for our next rising star: as an Assistant Manager, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our Offer: • Highly competitive salary., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Permanent contract., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

Commis Waiter/Waitress - Gymkhana Salary - Up to £15 per hour Schedule - Full Time Experience - previous experience in a quality restaurant Gymkhana are seeking a Commis Waiter/Waitress to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Commis Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position The ideal Commis Waiter/Waitress will have: Passion for the Hospitality Industry and delivering exceptional guest experience A keen interest in Indian cuisine, with a desire to learn and develop with us Excellent attention to detail and a highly personable nature.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the night reception team, overseeing the Night House Hosts and reporting to the Assistant General Manager, as our Night Manager you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out, and everything in between. What it looks like; Be the “go to person” to ensure that we are taking care of our guests and teams well-being during the evening Being an authority on local goings-on and inspiring guests with new ideas Being a friendly face and go-to person for guests, contractors and visitors Recruiting, onboarding and training top notch talent Leading the Night House Host team and empowering them to own their role as face of the hotel Coaching and being accountable for the front-of-house team, including rota management and setting SMART objectives Encouraging open communication, including regular team meetings and one-to-ones with the Night House Host team and being part of wider team meetings Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a competitive salary per annum, bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

Job Description: About Us Malay Fellas is the home of Malaysian cuisine in London — warm hospitality, authentic flavours, and a vibrant dining experience. As we expand our team for our new Queensway location, we’re looking for passionate, reliable individuals to join us in key roles across the restaurant. 1. Head Chef (Pan-Asian / Malaysian Cuisine) Responsibilities: Oversee all kitchen operations Lead, train, and manage kitchen team Maintain consistency, quality, and presentation of dishes Stock control, ordering, and prep management Ensure food safety and hygiene compliance Work with owners on menu development and cost control Requirements: Minimum 3 years experience as Head Chef or Senior Sous Chef Strong wok experience required Strong background in Pan-Asian or Southeast Asian cuisine Excellent leadership and communication Ability to run a busy kitchen with high standards Must have valid right to work in the UK 2. Chef De Partie Responsibilities: Assist in day-to-day kitchen operations Prepare and cook dishes to a high standard Work across different sections, including wok station Maintain consistency, quality, and presentation of dishes Support stock control and basic prep management Ensure food safety and hygiene standards are followed Work closely with Head Chef and kitchen team Requirements: Minimum 1 year experience as Chef de Partie or similar role Experience working in a fast-paced kitchen Wok experience required Basic understanding of Pan-Asian or Southeast Asian cuisine Reliable, organised, and able to handle pressure Good communication and teamwork skills Positive attitude and willingness to learn Must have valid right to work in the UK What We Offer: Competitive salaries Staff meals Career growth opportunities Supportive and friendly team environment Job Types: Full-time, Permanent, Zero hours contract Benefits: Discounted or free food Employee discount Experience: Hospitality: 3 years (preferred) Work Location: In person

To prepare and serve customer. Our operations is similar to subways . Also support in the open kitchen . let me know if you are interested

Join Tapas Brindisa as a Junior Sous Chef and contribute to our mission of delivering authentic Spanish culinary experiences across London. For over 20 years, we've celebrated warm hospitality, bold flavours, and a genuine love for Spanish culture in our vibrant restaurants. As a Junior Sous Chef, you will play a vital supporting role in our kitchen operations, working closely with the Head Chef and Sous Chef to maintain exceptional culinary standards and foster a positive team environment. Key Responsibilities: • Assist the Head Chef and Sous Chef in all aspects of kitchen management and food preparation., • Support the kitchen team, ensuring high performance and continuous development., • Maintain consistent food quality and presentation, adhering to Brindisa's authentic Spanish culinary standards., • Assist with kitchen operations, including stock management, ordering, and inventory control., • Ensure strict compliance with health, safety, and hygiene regulations., • Support the development and training of junior chefs., • Contribute to menu development and innovation under supervision. About You: • Proven experience as a strong Chef de Partie or aspiring Junior Sous Chef in a fast-paced restaurant environment., • A genuine passion for Spanish cuisine and high-quality ingredients., • Good leadership and communication skills, with a willingness to learn and grow., • Excellent organisational and problem-solving abilities., • Committed to maintaining the highest standards of food safety and hygiene. What We Offer: • 28 days holiday., • 35% discounts across our restaurants and retail offerings., • Staff meals provided during shifts., • Employee assistance program to support your well-being., • Childcare vouchers (where applicable)., • Cycle to work scheme., • £300 refer a friend reward scheme., • Excellent opportunities for career progression within our growing business., • The chance to participate in exciting trips to Spain to meet our producers.

40 Duke is an exclusive private members’ club by Selfridges, bringing luxury hospitality to its Oxford Street flagship. The space features a refined Bar & Lounge serving crafted cocktails and light bites, alongside a Private Dining Room for up to 80 guests, ideal for intimate gatherings. A standout feature is the rooftop-style terrace, accommodating 64 diners with a retractable canopy for year-round use. This is an exciting opportunity to be part of the team of a new members’ club. Our kitchen focuses on seasonal, ingredient-led cooking, delivered with precision, care and consistency. We are looking for individuals who take pride in their craft, work well as part of a team and maintain high standards during service. Chef requirements • Take ownership of a designated section within the kitchen, • Ensure mise en place is prepared and organised ahead of service, • Maintain cleanliness and order within the section at all times, • Ensure equipment and ingredients are properly stored and maintained, • Prepare and cook dishes to the agreed recipes and specifications, • Ensure all dishes leaving the section meet the required presentation and quality standards, • Maintain consistency in flavour, portioning and presentation, • Assist with the preparation of ingredients and components required for service, • Run the section efficiently during service, • Work closely with the Sous Chefs to ensure smooth kitchen operations, • Communicate clearly with other sections to ensure coordinated service

We are seeking a talented and passionate Sous Chef to join our vibrant team, contributing to the authentic Spanish food experience at Tapas Brindisa. For over 20 years, we've celebrated warm hospitality, bold flavours, and a genuine love for Spanish culture across our London restaurants. As Sous Chef, you will play a crucial role in our kitchen operations, supporting the Head Chef in delivering exceptional culinary standards and inspiring our team. Key Responsibilities: • Assist the Head Chef in all aspects of kitchen management and food preparation, • Lead and motivate the kitchen team, ensuring high performance and continuous development, • Maintain consistent food quality and presentation, adhering to Brindisa's authentic Spanish culinary standards, • Oversee kitchen operations, including stock management, ordering, and inventory control, • Ensure strict compliance with health, safety, and hygiene regulations, • Develop and train junior chefs, fostering a positive and productive work environment, • Contribute to menu development and innovation About You: • Proven experience as a Sous Chef or a strong Senior Chef de Partie in a fast-paced, high-volume restaurant environment, • A genuine passion for Spanish cuisine and high-quality ingredients, • Strong leadership and communication skills, with the ability to inspire and manage a team, • Excellent organisational and problem-solving abilities, • Committed to maintaining the highest standards of food safety and hygiene What We Offer: • 28 days holiday, • 35% discounts across our restaurants and retail offerings, • Staff meals provided during shifts, • Employee assistance program to support your well-being, • Childcare vouchers (where applicable), • Cycle to work scheme, • £300 refer a friend reward scheme, • Excellent opportunities for career progression within our growing business, • The chance to participate in exciting trips to Spain to meet our producers

Core administrative management: Employee will oversee day-to-day office operations, making sure systems run smoothly, supplies are stocked, and admin staff (if any) are organized. This includes managing correspondence, filing systems, and ensuring documentation is properly maintained (which is critical in construction due to audits and compliance).

Multi Trade Operative (Social Housing Maintenance) Location: South West London (Wandsworth, Merton, Tooting) Rate: £180 per day Job Type: Self-Employed (Long-Term Work Available) Hours: Monday to Friday, 8:00 AM - 5:00 PM (8 hours work, 1-hour unpaid lunch break) About the Role Bakaa Services Ltd is recruiting for an experienced Multi Trade Operative to join our growing team. We deliver high-quality maintenance works across social housing properties in South West London, specifically covering Wandsworth, Merton, and Tooting. This is a fantastic long-term opportunity offering consistent Monday-to-Friday work for a reliable, skilled tradesperson. Key Responsibilities • Carry out carpentry works (repairs, installations, doors, kitchens, etc.), • Complete tiling in kitchens and bathrooms, • Undertake painting & decorating to a high standard, • Perform plastering and patch repairs, • Conduct basic electrical works (e.g. changing sockets, light fittings), • Deliver high-quality maintenance and refurbishment works, • Proven experience as a Multi Trade Operative / Multi Trader in a Social Housing environment, • Strong skills across carpentry, tiling, decorating, plastering, and basic electrics, • NVQ Level 2 or 3 Trade (Ideal), • Full UK Driving Licence (essential), • Own van and tools (essential), • Asbestos Awareness Certificate (ideal), • £180 per day, • Self-employed contract, • Set working hours: Monday to Friday, 8:00 AM - 5:00 PM, • Long-term, ongoing work, • Opportunity to work with a growing contractor Type: Self-Employed Start Date: ASAP Contract Length: Long Term available for the right candidate

We are looking for a chef who can thrive in a fast-paced kitchen environment, demonstrate strong leadership skills, and effectively manage and motivate a team. The ideal candidate will maintain high standards of food quality, organization, and consistency, while working closely with the team to ensure smooth day-to-day operations. As we focus on traditional, home-style cuisine, we periodically update and refine our menu. We would therefore value someone who is able to contribute ideas and bring thoughtful menu suggestions when appropriate. As we are expanding and opening a second site, we would also value someone who is capable of overseeing and coordinating kitchen operations across both locations.

Join our team as a barista or waiter / waitress at our local neighborhood cafe. We are conveniently located within walking distance from Highbury and Islington station and operate from 8 am to 5 pm daily. Responsibilities: • Prepare a variety of coffee beverages with expertise in latte art., • Operate a La Marzocco PB S coffee machine and Victoria Arduino Grinders., • Assist in serving coffee, pastries, cakes, sandwiches, and salads. Requirements: • Experience in coffee preparation and dialling techniques., • Ability to work part-time or full-time with no evening shifts. If interested, we encourage you to apply and be part of our vibrant community.

Executive Assistant – Hospitality Group (London Based) We are seeking a highly capable Executive Assistant to support senior leadership within a dynamic and fast-growing hospitality group. This role requires exceptional organisational skills, commercial awareness, and the ability to manage multiple priorities in an international, fast-paced environment. Key Responsibilities Provide high-level administrative and operational support to senior executives Manage complex calendars, travel arrangements, and international itineraries Prepare, assist in producing, and present financial analysis, management reports, and business plans Support budgeting, forecasting, and performance tracking across business units Coordinate projects across departments, ensuring timelines and deliverables are met Organise meetings, events, and executive communications Handle sensitive and confidential information with discretion Requirements Graduate of a top-tier university with a multidisciplinary diploma Strong analytical and reporting skills with high attention to detail Proven ability to multitask and prioritise in a demanding environment Flexible with working hours and available for international travel London-based with excellent written and verbal communication skills Proactive, adaptable, and commercially minded

Job Title : Kitchen Operations Leader (Dark Kitchen) Location: Hackey E9 Employment Type: Full-time We are seeking a hands-on Kitchen Operations Leader to oversee daily kitchen operations within a fast-paced dark kitchen environment focused on online food orders and delivery excellence. This role is ideal for someone who thrives in high-volume service, leads by example, and takes pride in maintaining high standards of quality, efficiency, and customer satisfaction. Key Responsibilities Lead and supervise day-to-day kitchen operations in a delivery-focused (dark kitchen) setup Manage and coordinate online orders to ensure timely preparation and dispatch Maintain strict compliance with food safety, hygiene, and service standards Optimize workflow, staffing, and kitchen processes for maximum efficiency Train and support kitchen staff to maintain consistent quality Monitor stock levels, ordering, and waste control Ensure excellent customer experience through accuracy and speed of service Requirements Proven experience in a fast-paced food service or kitchen environment Strong leadership and team management skills Experience handling high-volume online or delivery orders is an advantage Excellent organizational and problem-solving abilities Solid understanding of food safety and hygiene regulations

Must meet ofstated standards : 1)At least a level three qualification in earlier years childcare 2) at least two years of experience walking in a nursery in a leadership role 3) up-to-date paediatric first aid and save garden training 4) a clear DBS check Who will be basically responsible person for daily operation. I would like a fully qualified experienced Nursery manager to take full responsibility for the day-to-day care education and safety of the children as well as leading the team.

Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the Role As a Senior Receptionist, you will play a key role in both guest relations and floor operations at Nora. This is not a standalone reservations role or a purely front-desk position. We are looking for someone who can take ownership of the reservations side of the business while also being an active and experienced part of the floor management team. Since we don't have a separate reservations department, this role is a great fit for someone passionate about reservations, guest experience, and service flow, with solid restaurant floor experience and confidence stepping in to support and lead during busy services. You will be responsible for managing the booking diary, overseeing the door, coordinating guest arrivals and table flow, and working closely with management to ensure service runs smoothly from start to finish. During peak moments, you will also be expected to support the floor team, help manage service pressure, and contribute to the overall success of the restaurant. This is a great opportunity for someone who wants to be part of a small, ambitious independent restaurant, where every team member makes a real impact and helps the business grow. About You You are warm, organised, and naturally guest-focused, with a strong understanding of how a busy restaurant operates. You are passionate about reservations and understand how important they are to the success of the business, but you are equally comfortable on the floor and know how to support service when needed. You thrive in a fast-paced environment, stay calm under pressure, and enjoy being part of a close-knit team building something special. Your Responsibilities Reservations & Guest Experience Take ownership of the reservations diary, including bookings, confirmations, waitlists, and guest notes • Manage the door with confidence, warmth, and professionalism, • Ensure every guest receives a genuine and memorable welcome, • Anticipate guest needs, preferences, and special requests, • Maximise covers while protecting the quality of the guest experience, • Help shape and improve the reservations strategy as the restaurant grows Floor & Service Support • Work alongside the Restaurant Manager and floor team to manage service flow, • Support the floor during busy periods and key service moments, • Communicate clearly with the bar, kitchen, and floor teams to maintain smooth operations, • Assist with table management, pacing, and resolving service bottlenecks, • Be a reliable senior presence during high-pressure services Team Contribution • Act as an important link between the reservations side and the floor team, • Share useful guest feedback and booking insights with management, • Help maintain a culture of warm, thoughtful, professional hospitality, • Support the wider team in building a strong and successful independent restaurant Requirements • Previous experience in a busy, quality-focused restaurant, • Strong reservations experience and confidence using booking platforms, • Solid floor experience and a good understanding of service operations, • Excellent organisational and communication skills, • Ability to stay calm, positive, and solutions-focused under pressure, • A genuine passion for hospitality and guest experience, • Professional, reliable, and excited to be part of a growing independent business This Role Is For You If... • You love hospitality and believe great service starts well before guests sit down, • You are passionate about reservations, but do not want to be stuck behind a desk, • You have strong floor experience and enjoy being part of the service, • You want to play an important role in a small independent restaurant where you can make a real difference, • You are excited by the idea of helping a growing business develop and succeed

You are an essential part of our daily craft, supporting pastry production through curiosity, consistency, and care for detail. At Sourdough Sophia, we believe great baking comes from patience, generosity toward one another, and respect for ingredients and process. This role includes structured training within our Central Production Unit (CPU), developing core production skills across pastry and viennoiserie. You will work across both the CPU and on-site bakery locations, supporting preparation, baking, and service needs as required. What You’ll Dough • Train and develop core production skills within the Central Production Unit (CPU), • Support pastry and viennoiserie production across both CPU and on-site bakery operations, • Prepare doughs, fillings, and components with meticulous attention to detail, • Maintain consistency across shaping, baking, and finishing standards, • Assist with packing and dispatch preparation when required, • Work collaboratively across bread and pastry production teams, • Uphold hygiene, allergen, and food safety standards at all times, • Previous bakery or pastry kitchen experience preferred, • Genuine curiosity about pastry craft, • Strong organisational skills and attention to detail, • Calm and reliable approach during busy production periods, • Positive team mindset and willingness to learn, • Paid sick pay, • Crocs provided upon successful completion of probation, • Free remedial massage sessions at Core Health, • Free spa sessions at Halo Beauty Spa, • Complimentary fitness, yoga, pilates, and wellbeing sessions at 3 Tribes, • Coffee on tap throughout your shift, • Staff lunches provided during working days, • Free pastries and sourdough bread every shift, • 25% friends and family discount on food and drink items, • 20% friends and family discount on retail items, • Be part of a supportive bakery rooted in craft and community

The Salad Kitchen is seeking an organized, tech-savvy Account Manager to lead our B2B operations. You will act as the central point of contact for corporate clients and the lead administrator for our digital sales platforms, ensuring accurate menus, functional tech, and seamless communication. Responsibilities 1. Digital Platform Management

We are seeking a Busboy / Barback to join our team at Tape London, an award-winning nightclub in Mayfair. This role is essential for supporting our bar operations and ensuring a smooth experience for our guests and staff. Please provide phone number in application. Responsibilities include: • Assisting bartenders with stocking and preparing the bar area., • Ensuring the bar is clean and well-maintained throughout service., • Supporting general operations during busy periods. Requirements: • Fluent in English., • Must be 18 years or older., • Must have the legal right to work in the UK. Details: • Working Days: Friday, Saturday and Sunday

Job Title: Bartender and Waiter / Waitress Location: Quinta Department: Hospitality / Customer Service Reports to: Front of House Manager / General Manager Job Overview We are looking for a welcoming, professional, and highly organised Front of House Team Member to join the team at Quinta. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience, while also preparing and serving drinks to a high standard. Key Responsibilities • Greet and welcome guests in a friendly and professional manner, • Manage reservations, walk-ins, and seating arrangements efficiently, • Prepare and serve hot and cold beverages (e.g. coffee, tea, soft drinks, and bar service if applicable), • Maintain consistency and quality in all drink preparation, • Provide accurate information about menus, drinks, services, and facilities, • Handle customer enquiries, requests, and complaints promptly and courteously, • Coordinate with kitchen and service staff to ensure smooth operations, • Maintain cleanliness and organisation of the front-of-house and drink preparation areas, • Monitor stock levels for beverages and inform management of shortages, • Process payments and manage tills where required, • Previous experience in a front-of-house, barista, or bar role preferred, • Basic knowledge of drink preparation (coffee making skills or bar experience is a plus), • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • Positive attitude with a customer-first mindset, • Ability to remain calm under pressure in a fast-paced environment, • Understanding of food safety and hygiene standards, • Competitive pay, • A supportive and friendly team environment

We are seeking a Chef de Partie with at least 1 year of experience specializing in grill techniques. This is a part-time position with the potential for increased hours based on operational needs. We offer a competitive salary.

As a Guide, you are the heart of the guest experience. You prepare beautiful, custom-made bowls & rolls and serve each person with warmth, efficiency, and genuine care. Your presence on the line is more than operational — it’s relational. You make people feel seen, respected, and energized through every interaction. This isn’t just service. It’s nourishment. Key Responsibilities • Assemble made-to-order bowls with precision, speed, and aesthetic care, • Deliver an exceptional guest experience with every interaction — warm, clear, and helpful, • Ensure cleanliness, organization, and smooth flow of the service line, • Educate guests on ingredients, combinations, and health benefits where needed, • Maintain Zaha’s high standards of hygiene, quality, and consistency, • Embody Zaha’s values — simplicity, service, humility, and excellence

Are you ready to create, plate, and deliver unforgettable dining experiences? UBA Shoreditch is looking for a passionate, confident, and service-driven Chef de Partie to join our vibrant kitchen team at UBA Shoreditch, part of Hart Shoreditch. At UBA, we blend modern Asian influences with late-night energy, exceptional food, and warm, effortless hospitality. We’re seeking a Chef de Partie who thrives in a fast-paced kitchen, takes pride in their craft, and is excited to grow within a creative, lifestyle-led venue. Key Responsibilities • Deliver high-quality dishes consistently, ensuring presentation and flavour meet UBA standards., • Take ownership of a designated section, managing prep and service efficiently., • Support the Head Chef and Sous Chefs in the smooth day-to-day running of the kitchen., • Maintain excellent organisation, cleanliness, and food safety standards at all times., • Ensure all mise en place is prepared and ready for service., • Monitor stock levels within your section and communicate ordering needs., • Work collaboratively with the wider kitchen team to achieve service goals., • Ensure all dishes are prepared in line with recipes and portion controls., • Support colleagues during busy services to maintain a calm and efficient kitchen., • Comply with all legal requirements relating to food safety, hygiene, and health & safety. What We’re Looking For • Previous experience as a Chef de Partie or strong Demi Chef de Partie ready to step up in a quality-driven kitchen., • Strong knowledge of cooking techniques, food safety, and kitchen operations., • Passion for delivering consistently high-quality food., • Calm under pressure, with excellent teamwork and communication skills., • Well organised, detail-oriented, and proactive during service., • A genuine interest in modern Asian cuisine and lifestyle-led hospitality. What We Offer • Competitive salary plus service charge., • Opportunities for career growth within a dynamic and growing hospitality group., • Exposure to a creative, high-energy kitchen with room to develop your skills., • Employee Assistance Programme, • Staff meals on duty., • A supportive, collaborative, and vibrant working environment. If you love great food, thrive in a fast-paced kitchen, and want to be part of something exciting, we’d love to hear from you. Apply now with your CV and help us create unforgettable moments at UBA Shoreditch!

We are looking for an experienced Bar Supervisor to lead our bar team and ensure smooth, high-quality service. Responsibilities • Lead the team during service and maintain high standards, • Deliver excellent customer service and handle issues professionally, • Support daily bar operations, stock control, and cleanliness, • Ensure compliance with licensing and health & safety regulations, • Train and motivate team members Requirements • Previous bar supervisory experience, • Strong knowledge of drinks and bar operations, • Leadership and communication skills, • Ability to work in a fast-paced environment

As a Freelance Interviewer, you will play a crucial role in our hiring process for an Operations Coordinator. We are a premium travel company seeking a skilled individual to conduct structured remote video interviews and evaluate candidates' real-world capabilities in travel operations. Your responsibilities will include: • Conducting 30–45 minute remote video interviews., • Assessing candidates’ practical ability, attention to detail, and communication skills., • Reviewing a short test task completed by candidates., • Providing clear written feedback and a recommendation after each interview. To succeed in this role, you should possess: • Experience in travel operations, tour management, or OTA platforms (e.g., Bokun, Viator, GetYourGuide); , proven experience conducting structured interviews or hiring for similar operational roles., • Strong communication and evaluation skills., • The ability to quickly identify strong versus weak operational thinking. We operate with: • A fully remote and flexible work schedule., • Clearly defined interview structures and scoring criteria., • A commitment to direct, honest, and practical feedback on candidates., • An expectation for clear, timely, and professional communication. We are looking for someone who can confidently assess a candidate's real-world ability and potential to thrive in a fast-paced travel operations environment, beyond what is presented on a CV.

Salary - Up to £38,000 per year Schedule - Full Time Experience - Previous experience as a Chef de Partie within a high-quality restaurant Sabor are seeking a Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Restaurant Founded by Nieves Barragan, Sabor (meaning flavour in Spanish) takes you on a journey from the tapas bars of Andalucía, through to the asadors of Castile and the seafood restaurants of Galicia. Sabor focuses on capturing the flavour of Spain as well as showcasing the use of traditional ingredients and cooking methods, and a relaxed approach to dining. The quality of the produce our kitchen enjoys is unparalleled. Upstairs in the Asador, whole suckling pigs are cooked in the wood-fired oven, and octopus are simmered in giant copper pots. Downstairs in the restaurant, a seafood counter sits next to dining bar, where guests can oversee the kitchen in full service. Sabor was awarded a coveted Michelin Star in 2018 The Position We're looking for an experienced Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: • Prior experience as a Chef de Partie within a fast-paced quality, restaurant;, • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for about food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Dining & Hospitality • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 GP & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral

We are seeking a dedicated Kitchen Assistant to support our culinary team. This role involves a variety of essential tasks that contribute to the smooth and efficient operation of our kitchen. Key responsibilities include: • Assisting with general kitchen duties, ensuring a clean and organized workspace., • Diligently following all food hygiene and safety procedures to maintain high standards., • Operating and maintaining the fryer section, preparing food items as required., • Supporting chefs with basic food preparation tasks., • Contributing to a positive and collaborative team environment.

Gerry’s Hot Subs is currently hiring a skilled and motivated Supervisor Chef to join our team. We are looking for an experienced kitchen leader who can maintain high food quality standards, supervise kitchen staff, and help ensure smooth daily operations in a fast-paced environment. Responsibilities Supervise kitchen operations and food preparation Ensure food quality, consistency, and presentation standards Train and support kitchen staff Maintain cleanliness and food safety standards Monitor inventory and assist with ordering supplies Manage kitchen workflow during busy hours Reduce food waste and control kitchen costs Coordinate with management and front-of-house staff Qualifications Previous experience as a chef or kitchen supervisor Strong leadership and communication skills Ability to work efficiently under pressure Knowledge of food safety and sanitation procedures Reliable, organized, and team-oriented Experience in fast-casual or restaurant kitchens preferred What We Offer Competitive salary Growth and advancement opportunities Supportive work environment Flexible scheduling Performance-based incentives

As a Floor Manager, you will be a key leader in our high-end casual dining restaurant, ensuring seamless operations and an exceptional guest experience. You will oversee all front-of-house activities, manage and motivate the service team, and maintain our high standards of service and hospitality. Key Responsibilities: • Lead and supervise the front-of-house team, including training, scheduling, and performance management., • Ensure exceptional guest service, resolving any issues promptly and professionally., • Oversee dining room operations, ensuring efficiency, cleanliness, and compliance with health and safety standards., • Manage reservations, seating, and table service flow., • Collaborate with the kitchen team to ensure smooth communication and service delivery., • Monitor inventory, manage stock levels, and control operational costs., • Maintain a welcoming and sophisticated ambiance for all guests. Requirements: • Proven experience as a Floor Manager, Assistant Manager, or Supervisor in a high-end restaurant or hospitality setting., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant operations, including service standards, food safety, and customer relations., • Ability to thrive in a fast-paced environment and manage multiple priorities., • A passion for hospitality and delivering outstanding guest experiences., • Flexibility to work evenings, weekends, and holidays as required. What We Offer: • The opportunity to be a pivotal part of a new, prestigious restaurant within the expanding Bemse Group., • A dynamic and supportive work environment with opportunities for professional growth., • Competitive remuneration and staff benefits., • A chance to shape the service culture of a high-end brand in London.

JOB TITLE: Bar /Restaurant Manager – Mzuri Lounge (Afro-Caribbean Venue) LOCATION: London (On-site) SALARY: £30,000 – £38,000 + Performance Bonus JOB TYPE: Full-time, Permanent About Mzuri Mzuri Lounge is a premium Afro-Caribbean hospitality venue focused on delivering high-quality food, exceptional drinks, and a vibrant customer experience. We are building a strong team and are looking for a hands-on Bar Manager to lead and take ownership of our bar operations. The Role As Manager, you will be responsible for the day-to-day running of the bar, ensuring excellent service, strong team leadership, and tight control of stock and costs. This is a key role with real responsibility and the opportunity to grow with the business. Key Responsibilities Oversee daily bar operations from opening to closing Lead, train, and manage bar staff Create staff rotas aligned to business demand Maintain high standards of drink quality and service Manage stock, ordering, and supplier relationships Control wastage and maintain strong gross profit margins Deliver an excellent customer experience Support events, DJs, and busy service periods Ensure compliance with licensing and health & safety regulations Requirements Proven experience as a Bar Manager or Assistant Manager ready to step up Experience in a busy bar, lounge, or nightlife environment Strong leadership and team management skills Good understanding of stock control and cost management Ability to work under pressure in a fast-paced setting Professional, reliable, and well-presented Personal Licence (Preferred) Holding a valid Personal Licence is preferred Candidates without one must be willing to obtain it Salary & Benefits £30,000 – £38,000 depending on experience Performance-based monthly bonus (linked to revenue and cost control) Opportunity to grow with the business Working Hours Day, evening, and weekend shifts required Monday off (fixed day off) Friday and Saturday availability is essential Flexibility based on business needs Trial Shift Requirement Shortlisted candidates will be required to complete a paid trial shift prior to any offer being made. This will allow both the candidate and Mzuri to assess suitability for the role in a real working environment. How to Apply Please apply with your CV and a short note including: Your relevant experience Your availability Whether you hold a Personal Licence Screening Questions Do you hold a valid Personal Licence? (Yes / No / Willing to obtain) How many years of bar management experience do you have? Have you worked in a high-volume bar or nightlife venue?

London Jeweller Established traditional family jeweller seeking a reliable and personable Shop Assistant to join our team in Central London. The Role Assisting customers in a luxury retail environment Handling jewellery and watches with care Supporting day-to-day shop operations Maintaining high presentation standards Assisting with sales, enquiries and repairs Requirements Previous jewellery or luxury retail experience preferred Well presented with excellent customer service skills Trustworthy, organised and professional Good communication skills and attention to detail What We Offer Competitive salary Monday to Friday working week No weekends Friendly traditional family business environment Training

ASSISTANT MANAGER INTRODUCTION We are excited to announce that we are currently seeking an Assistant Manager to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for a young and talented people-orientated person to represent our company in this store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park, Gloucester Road, Milan and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, including ordering, counting stock, preparing the rota, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Ensure cleaning throughout the shop REQUIREMENTS • Previous experience in the food & beverage industry, • Key Focus on cleaning tasks, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • Up to 45 hours / week, • Location: St John's Wood High Street, NW8 7SE BUDGET Yearly salary: £29,000-£31,000 Tips

Join The Black Olive Cafe, a welcoming, family-run business dedicated to offering quality, care, and the very best service to every customer. We are looking for a dedicated and friendly Barista and Waiter/Waitress to enhance our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional service and contributing to a positive experience for all our patrons. Your role will involve a blend of coffee preparation and table service, ensuring our customers receive delicious food and beverages with a smile. Key Responsibilities: • Prepare and serve a wide range of coffee beverages, demonstrating barista skills and maintaining high standards of quality., • Take customer orders accurately and efficiently, offering recommendations where appropriate., • Serve food and drinks to tables, ensuring timely delivery and presentation., • Process payments and handle cash and card transactions., • Maintain a clean, organized, and welcoming environment in both the coffee preparation area and the dining space., • Interact with customers in a friendly and professional manner, addressing any inquiries or concerns., • Collaborate effectively with other team members to ensure smooth daily operations. What We Are Looking For: • Previous experience in a barista or waiting role within a cafe or restaurant setting is preferred., • A passion for coffee and delivering excellent customer service., • Strong communication and interpersonal skills., • Ability to work efficiently in a fast-paced environment while maintaining composure., • A positive attitude and a proactive approach to work., • Reliability and a strong team spirit.

Join our dynamic team as a Front of House Deli Specialist and sandwich maker, where you'll engage directly with customers while preparing high-quality sandwiches with premium ingredients. Key Responsibilities: • Prepare delectable sandwiches using top-quality ingredients, • Operate an electric slicer with safety and precision, • Demonstrate expertise in Italian food products, • Maintain a clean and visually appealing work area Requirements: • Experience in sandwich making or deli work, • Proficiency with an electric slicer, • Knowledge of Italian culinary products, • Ability to prepare authentic Italian coffee, • Professional appearance and work ethic, • Excellent communication and customer service skills If you're passionate about Italian cuisine, coffee culture, and delivering impeccable service, we would love to hear from you. Thrive in a fast-paced, customer-centered environment with us.

Join the Team Behind the Hottest New Rotisserie Concept We’re building something exciting — a fast‑paced, flavour‑obsessed, seriously cool rotisserie brand that’s about to take the food scene by storm. And we’re looking for exceptional leaders to help us bring it to life. If you’re a people‑person with personality, a natural motivator, and someone who thrives in a buzzing, high‑energy environment… we want you. Who We Are We’re a brand-new rotisserie concept created by a founding team with a proven track record — experienced operators who’ve successfully scaled hospitality brands nationally and internationally. From start‑ups to established names, we’ve grown teams, opened sites at pace, and built cultures that people are proud to be part of. Now, we’re doing it again — with something fresher, faster, and more exciting. What We’re About Professional but never boring Fast-paced service with insanely good food Trendy, growing, energetic brand culture A team that values authenticity, respect, and fun A place where guests feel good and staff feel proud Who You Are ✨ A manager who leads with confidence and kindness ✨ Someone who keeps standards high and vibes even higher ✨ Hungry for growth — personally and for the business ✨ Cool under pressure, positive in the chaos ✨ Obsessed with great food and great experiences ✨ A culture-builder. A people‑developer. A team‑inspirer. The Role Assistant Manager's (AMs) Support the GM. Lead from the front. Create great service energy. Step up and grow fast. Why Join Us? • Be part of a brand-new concept with massive potential, • Learn from founders with top-tier experience in scaling brands, • Clear career development as we open more sites, • A supportive leadership team that backs talent, • Competitive pay + real progression opportunities, • A genuinely fun, modern, energised place to work If you're passionate, ambitious, and ready to help build something exciting from the ground up, we’d love to meet you. Bring the energy. Bring the personality. Let’s build the next big thing in rotisserie together. Job Types: Full-time, Permanent Benefits: Company pension Flexitime Work Location: In person

Runner – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: from £27,000 – £29,000 per year (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for energetic and motivated Runners to join our opening team and support the delivery of a seamless and high-quality guest experience. Role Overview As a Runner, you will play a key support role within the front-of-house team, ensuring food and beverages are delivered quickly, efficiently, and to the highest standards. This role is ideal for someone looking to build a career in hospitality and gain experience in a fast-paced, luxury café environment. Key Responsibilities Service Support • Deliver food and beverages from the kitchen and bar to guests promptly, • Ensure all dishes are presented correctly before serving, • Assist waiters and baristas during service to maintain smooth operations, • Clear and reset tables efficiently Guest Experience • Maintain a positive and professional presence on the floor, • Interact with guests in a friendly and courteous manner, • Respond to basic guest requests and communicate with the team when needed Operational Support • Support opening and closing duties, • Maintain cleanliness and organisation of service areas, • Ensure trays, stations, and equipment are stocked and ready, • Assist in maintaining a smooth workflow during busy periods Requirements Experience • Previous experience in hospitality is beneficial but not essential, • A willingness to learn and develop within the industry Skills & Attributes • Positive attitude and strong work ethic, • Ability to work quickly and efficiently under pressure, • Good communication and teamwork skills, • High energy and proactive approach, • Attention to detail Additional Requirements • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and positive attitude, • Ability to work in a fast-paced environment What We Offer • Competitive salary, • Opportunity to be part of an exciting new opening, • Training and development opportunities, • Career progression within hospitality, • Staff meals on duty, • Supportive and team-focused environment Schedule Full-time position with shift-based scheduling based on operational needs.

We are a passionate Italian restaurant dedicated to authentic flavors, fresh ingredients, and high-quality service. Our kitchen focuses on traditional Italian cooking with a modern touch, using seasonal produce and classic techniques. We are seeking an experienced and highly motivated professional to join our culinary team. This pivotal role involves supporting the Head Chef in all kitchen operations, overseeing staff, maintaining exceptional food quality, and contributing to the development of our Italian menu. Key Responsibilities • Assist the Head Chef in managing all kitchen operations, ensuring smooth service and efficient workflow., • Supervise, train, and mentor junior kitchen staff, including Chef de Parties, promoting a positive and productive working environment., • Oversee food preparation, cooking, and presentation, ensuring adherence to recipes, quality standards, and portion control., • Manage inventory, including ordering, stock rotation, and minimizing waste., • Contribute to menu development, creation of daily specials, and costing., • Ensure compliance with all food safety, hygiene, and HACCP standards., • Maintain cleanliness and organization of the kitchen at all times., • Take charge of kitchen operations in the Head Chef's absence, managing shifts and resolving any issues. Requirements • Proven experience as a Sous Chef or a highly skilled and experienced Senior Chef de Partie in a high-volume restaurant setting., • Extensive knowledge of Italian cuisine, cooking techniques, and ingredients., • Strong leadership, organizational, and communication skills., • Ability to manage and motivate a kitchen team effectively., • Proficiency in inventory management and cost control., • Current food hygiene certification and a thorough understanding of HACCP., • Ability to work under pressure, maintain composure, and make sound decisions in a fast-paced environment., • Flexible availability, including evenings, weekends, and holidays. What We Offer • A competitive salary based on experience and performance., • Opportunity to work with high-quality, authentic Italian ingredients., • A supportive and professional kitchen environment., • Potential for career growth and professional development within our growing team., • Staff meals and employee benefits.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. As one of the first faces our guests see, you’ll play a key role in shaping their overall experience—from the moment they arrive to the moment they leave. Whether you’re checking someone in after a long journey, recommending your favourite dish, or serving drinks with a smile, you’ll be at the heart of delivering genuine, memorable hospitality. No two shifts are the same. One moment you might be handling bookings or answering guest enquiries at reception, and the next you’ll be on the floor supporting the restaurant or bar team during a busy service. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Reception & Guest Experience · Welcome guests with warmth, authenticity, and a personalised approach. · Complete check-in and check-out efficiently using the hotel’s PMS. · Assist with reservations, room allocation, and guest requests. · Provide local knowledge, recommendations, and curated lifestyle tips. · Handle billing, payments, and procedures accurately. · Resolve guest concerns quickly and effectively, escalating when needed. · Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) · Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. · Prepare and serve coffees, drinks, and light food to brand standards. · Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. · Maintain cleanliness, setup, and replenishment of F&B areas. · Assist with orders, inventory checks, and receiving deliveries. · Follow food safety, allergens, and hygiene procedures. General Operations & Team Support: · Work flexibly across multiple areas depending on business needs. · Support events, activations, and lifestyle programming. · Ensure public areas remain clean, inviting, and on-brand. · Maintain a positive, supportive, and inclusive team environment. · Follow all hotel policies, safety procedures, and brand standards. Other · While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: · Previous hotel reception experience · Experience in food and beverage services · Experience using PMS and POS systems Skills: · Passion for hospitality and delivering memorable guest experiences. · Positive, energetic, and adaptable personality. · Strong communication skills and confidence in guest interaction. · Ability to multi-task and remain calm under pressure. · Willingness to learn across multiple operational areas.