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Welcoming customers at the bar area and asking what they need Providing knowledgeable and creative drink recommendations Fulfilling customer drink orders accurately and promptly Keeping the bar stocked by replacing empty bottles and kegs of beer Cleaning the bar, washing glasses and wiping down surfaces Taking cash or card payments from customers Keeping up to date with the latest drink trends Verifying the age and checking the identification of potential customers Ability to relate with customers and make them feel comfortable Attention to detail and ability to fulfil orders correctly Ability to work in a fast-paced environment, dealing with multiple requests at the same time Ability to work in a stressful, loud or intimidating environment Practical bartending skills, such as using cocktail shakers or beer taps Creative skills to mix new drinks or suggest new pairings Confidence and knowledge to apply laws and inhouse rules even when under pressure Mixology or hospitality qualifications

Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The working hours: - Full-time position 42.5 hours a week on a rota basis - Hours ranging between 6am-8pm (Monday- Sunday) The responsibilities of the Barista are: - Prepare, serve coffee and beverages - Opening & Closing responsibilities - Taking orders and handling the till - Clearing tables and serving customers - Stock rotation & management - Customer order management The Experience & Qualifications required of our Barista are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Strong customer service experience - To work as an effective part of a team - Excellent communication skills - Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.

We are looking for an experienced Sous Chef to join our team in London Bridge. Proud to be listed in the Michelin Guide, our dedicated Chefs help us fulfil our dream of leading the Mexican food scene. Preparing speciality ingredients using traditional cooking techniques, we serve delicious, unique food with exceptional flavours to guests all over London, from the City to the West End. If you’re a friendly, energetic, and knowledgeable Sous Chef with a great sense of humour then Santo Remedio is the perfect place to work. The main responsibilities for the Sous Chef will include: - Always preparing and cooking exceptional meals, ensuring high standards and consistency - Guiding your team and taking charge in the absence of the Head Chef. - Training and mentoring your team - Monitoring stock and orders - Ensuring the kitchen and team is always ready to deliver exceptional service - Ensuring all Food Hygiene and Safety standards are maintained - Ensuring GPs are always maintained - Ensuring efficient rotas Salary : £42,000

We are looking for a runner to progress into a front of house Staff that have a passion for delivering excellent customer service whilst also being flexible and a jack of all trades, able to fulfil multiple roles within the restaurant. Front of House Staff responsibilities: Welcoming customers, introducing menus and dishes Taking orders and delivering them in a timely manner Adhering to food and health standards Making cocktails, coffee and drinks Washing small dishes,cutlery and glassware Carrying dishes up and down to and from the kitchen Identify special dietary needs Processing payments Working closely with other team members to ensure the smooth running of restaurant/bar/cafe Organising and cleaning the restaurant and bar Favourable skills and experience: Ability to speak Italian Experience as a waiter/waitress Experience as a bartender Sociable, friendly and passionate to speak with guests Ability to micro-manage tasks. Job Type: Full-time Additional pay: Performance bonus Tips Benefits: Canteen Employee discount Store discount Schedule: Flexitime Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 1 year (preferred) Bartending: 1 year (preferred) Work Location: In person

We are looking for Polite, well mannered & hardworking staff to join our friendly team in our new cafe/bistro based in crouch end. The things we look for in our team. - Greet customers & show them available seating as they enter the restaurant. -Clear dirty dishes & glasses from tables. -Memorise our menu so that you can recommend our food to guests. - Check that the kitchen is fulfilling orders. - Team player. -Respond to customer concerns & complaint. -Hard working -Polite to customers with a good attitude at all times. - Versatile indvidual i.e can make coffee/drinks & serve customers.

Company: East Dragon LD Limited Position Title: Sales Administrator (Asian Region) (SOC 4151) Working hours: 37.5 hours Salary: £38,700 - £40,000 Location: 7 A Henriques Street, London, England, E1 1NB Position Summary: EAST DRAGON LD LIMITED is a premier destination for luxurious textiles, clothing, footwear, and leather goods. At EAST DRAGON LD LIMITED, we are dedicated to curating a selection of high-quality fashion essentials that elevate your wardrobe and enhance your personal style. We are seeking a Sales Administrator for the Asian Region, who will play a critical role in supporting and coordinating sales operations to drive growth in online sales markets. The role involves managing orders, maintaining CRM systems, analysing sales data, and ensuring seamless communication between teams, customers, and partners in the Asian markets. Overview We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales department by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires strong organisational skills, a customer-focused mindset, and proficiency in various software applications. Key Responsibilities Process and manage sales orders accurately and efficiently for the Asian market, ensuring timely order fulfilment and delivery. Act as a liaison between customers, sales teams, logistics, and support functions to resolve issues and streamline communication. Maintain and update CRM systems (e.g., Salesforce, Zoho) to ensure accurate customer records and sales data. Generate detailed sales reports and analytics to support decision-making and track performance against targets. Collaborate with the supply chain team to monitor stock levels and coordinate inventory for the Asian market. Support the execution of sales strategies, promotions, and campaigns tailored to regional needs. Conduct market research to identify trends, customer preferences, and opportunities in the Asian region. Assist in resolving customer inquiries, complaints, and issues promptly to enhance customer satisfaction. Coordinate with cross-functional teams (marketing, logistics, and IT) to optimize processes for online sales platforms. Manage documentation and sales-related administrative tasks, ensuring compliance with company policies. Required Qualifications Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Proficiency in CRM tools such as Salesforce, Zoho, or HubSpot. Strong understanding of online sales platforms (e.g., Shopify, Amazon, WooCommerce). Excellent organizational skills and attention to detail. Strong communication and interpersonal skills, with experience working across diverse Asian markets. Proficiency in Microsoft Excel, Google Sheets, and other data analysis tools. Ability to multitask and thrive in a fast-paced, dynamic environment. Multilingual skills (e.g., Korean, Japanese, Chinese, Vietnamese or other Asian languages) are a strong advantage. Preferred Skills Experience with market research and data-driven sales analysis. Prior experience in inventory management and supply chain coordination. Knowledge of Asian regional sales trends and consumer behaviour. Strong problem-solving and process improvement capabilities. How to Apply: Interested candidates are encouraged to submit their updated resume with relevant experience and interest in the role.

Manage and oversee warehouse operations, ensuring accurate receiving, storage, and dispatch of products sold on Amazon, OnBuy, and the company’s own webs Coordinate with suppliers and logistics providers to maintain optimal stock levels and ensure timely fulfillment of orders. Supervise and train warehouse staff, assigning tasks to efficiently handle order processing, inventory control, and packaging. Ensure compliance with health and safety regulations in all warehouse activities and processes. Develop and implement warehouse policies and procedures to improve productivity and streamline operations. Collaborate with sales, purchasing, and customer service teams to ensure seamless order processing and delivery. Monitor warehouse performance metrics such as order accuracy, stock levels, and processing times, and prepare performance reports. Plan and optimize the warehouse layout to maximize space utilization and operational efficiency, catering to the needs of e-commerce platforms and direct sales.