Removals Move Coordinator
1 day ago
St Albans
A leading removals company in Hertfordshire is seeking a skilled Move Coordinator to oversee domestic and commercial relocations. This is an excellent opportunity to join a reputable firm known for delivering professional and efficient moving services. Key Responsibilities • Managing household goods (HHG) and office & commercial removals from start to finish, • Coordinating logistics, packing, transportation, and delivery schedules, • Serving as the primary contact for removals clients throughout the move process, • Liaising with third-party agents, suppliers, and internal teams, • Monitoring shipments and tracking progress to ensure timely delivery, • Handling documentation, customs paperwork, and insurance requirements, • Resolving operational challenges and ensuring removals service excellence, • Managing budgets and ensuring cost control on each move, • Complying with removals industry regulations and company standards, • Upselling additional removals services such as storage and specialist packing, • Providing post-move support and addressing any removals client concerns Key Skills & Experience • Proven removals industry experience (HHG and/or commercial essential), • Strong communication and customer service skills, • Excellent organisational and problem-solving abilities, • Ability to manage multiple moves simultaneously, • Proficiency with move management systems and Microsoft Office, • Experience coordinating with international agents is a plus