Warehouse Operations Manager
3 days ago
Renfrew
Role Overview We are seeking a highly driven and experienced Warehouse Operations Manager to lead a fast-paced, high-volume warehouse operation supporting over 30 production lines and the global distribution of our products. This role is responsible for ensuring inventory accuracy, maintaining efficient material flow, developing high-performing teams, and driving continuous improvement within a demanding manufacturing environment. Key Responsibilities Warehouse Operations Management • Oversee daily warehouse activities including goods-in, storage, picking, packing, and dispatch., • Ensure uninterrupted supply of raw materials and packaging to support continuous production across multiple lines., • Manage outbound logistics to achieve on-time customer deliveries., • Optimise warehouse layout, storage capacity, and operational workflows., • Maintain high standards of housekeeping, organisation, and stock accessibility. Inventory Control & Stock Accuracy • Maintain accurate inventory records for raw materials, components, and finished goods., • Implement and manage cycle-counting and stock audit processes., • Investigate and resolve stock discrepancies and root causes., • Ensure full product traceability, including batch and lot control, shelf-life management, and regulatory compliance., • Collaborate closely with Production and Planning teams to ensure material availability. Leadership & People Management • Lead, coach, and develop a team of 40+ warehouse personnel, including supervisors and team leaders., • Establish clear objectives, performance expectations, and accountability., • Conduct regular one-to-one meetings, performance reviews, and development planning., • Foster a high-performing, engaged, and accountable team culture., • Support recruitment, onboarding, talent development, and succession planning. Continuous Improvement • Promote a culture of continuous improvement across warehouse operations., • Identify and implement initiatives to improve efficiency, productivity, and cost performance., • Apply Lean Manufacturing and Six Sigma principles to eliminate waste and standardise processes., • Monitor and report operational KPIs to drive performance improvements., • Lead cross-functional improvement projects across the warehouse and wider supply chain. Health, Safety & Compliance • Ensure full compliance with health and safety regulations and company policies., • Promote and maintain a zero-harm safety culture., • Conduct risk assessments and implement safe systems of work., • Ensure adherence to manufacturing and regulatory requirements., • Maintain audit readiness for internal and external inspections. Systems & Process Management • Manage and optimise Warehouse Management Systems (WMS) and ERP platforms., • Ensure accuracy of operational data and reporting., • Develop and maintain standard operating procedures (SOPs)., • Utilise data analysis and reporting to support operational decision-making. Cross-Functional Collaboration • Work closely with Production, Planning, Procurement, Quality, and Logistics teams., • Align warehouse operations with production schedules and customer demand., • Support new product introductions and production scale-up activities., • Provide regular updates and performance reports to senior leadership. Performance & KPI Management • Own and monitor key warehouse performance indicators including inventory accuracy, OTIF delivery performance, productivity, stock loss and labour efficiency., • Deliver against departmental budgets and cost targets., • Provide regular performance reports and actionable insights. Skills & Experience • Proven experience in a Warehouse Manager or Operations Manager role within manufacturing., • Strong background in inventory control and stock accuracy management., • Experience leading teams of 30–50+ employees., • Experience in fast-paced, high-volume, multi-SKU operations., • Knowledge of Lean and Six Sigma methodologies., • Experience using WMS and ERP systems., • Excellent organisational, analytical, and communication skills. Personal Attributes • Results-driven and hands-on leader., • Highly organised with strong attention to detail., • Confident decision-maker in fast-paced environments., • Proactive with a continuous improvement mindset., • Resilient and adaptable under pressure. What Success Looks Like • Near 100% inventory accuracy., • No production line stoppages due to material shortages., • Consistently achieving on-time global shipments., • A highly engaged and high-performing warehouse team., • Measurable improvements in productivity and efficiency., • A safe, compliant and efficient warehouse operation.