Service Engineer
5 days ago
Daventry
1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Trinity Resource Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Trinity Resource Solutions Our client, a leading name in consumer electronics is looking for a Technical & QA Coordinator to support the Aftersales Director in shaping and executing a clear Technical Quality Assurance strategy. You’ll be the go-to expert on product performance, fault diagnostics, quality improvements, and technical support across the UK and international teams. Key Relationships: You’ll collaborate with internal departments including Compliance, Customer Service, Product Management, Finance, and Global Technical teams, as well as external service partners, factories and major retail customers. Key Responsibilities: • Support continuous product improvement with global factories and UK Technical Teams, • Drive root-cause analysis and resolution of field issues and customer concerns, • Analyse technical repair data and customer returns to influence product development, • Create and distribute technical training and documentation, • Liaise with 3rd party ASPs and manage spare parts support queries, • Prepare clear reports, trackers, technical bulletins and risk assessments, • Support product testing, QA trials, and product instruction manual validation, • Represent Aftersales at customer/factory reviews and project meetings Experience: • Minimum 3+ years in White Goods repair and diagnostics, • Strong working knowledge across: washing machines, tumble dryers, dishwashers, refrigeration, ovens, • Gas appliance knowledge is a plus Skills & Attributes: • Deep understanding of UK white goods aftersales and service models, • Strong technical problem-solving, diagnostics, and fault trend analysis, • Confident communicator, presenter, and stakeholder manager, • Passionate about product quality, safety, and customer satisfaction, • Skilled in Excel, PowerPoint; data-driven with a sharp eye for detail Location: UK-based (travel to customer/factory meetings as needed) Competitive salary + benefits If you’re passionate about technical excellence, customer experience, and continuous product improvement, we want to hear from you. Apply now or message me directly to find out more. Let’s talk! #WhiteGoods #TechnicalEngineer #QAEngineer #Aftersales #HomeAppliances #FieldService #ProductQuality #Manufacturing #EngineeringJobs #ServiceSupport #UKJobs #HiringNow • Associate, • Full-time, • Quality Assurance, Information Technology, and Customer Service, • Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Trinity Resource Solutions by 2x Coventry, England, United Kingdom 1 week ago Milton Keynes, England, United Kingdom 1 week ago Coventry, England, United Kingdom 1 day ago Bedworth, England, United Kingdom 2 weeks ago Milton Keynes, England, United Kingdom 1 week ago Bicester, England, United Kingdom 3 days ago Warwick, England, United Kingdom 2 days ago Northampton, England, United Kingdom 1 week ago Warwick, England, United Kingdom £28,000.00-£33,000.00 2 weeks ago Northampton, England, United Kingdom 1 week ago Milton Keynes, England, United Kingdom 1 week ago Milton Keynes, England, United Kingdom 4 days ago Burton Latimer, England, United Kingdom 1 day ago Kettering, England, United Kingdom 1 day ago Northampton, England, United Kingdom 7 hours ago Gaydon, England, United Kingdom 55 minutes ago Banbury, England, United Kingdom 1 week ago Milton Keynes, England, United Kingdom 15 hours ago Warwickshire, England, United Kingdom 20 hours ago Blaby, England, United Kingdom 2 weeks ago Warwick, England, United Kingdom 3 weeks ago Binley Woods, England, United Kingdom 2 months ago Northampton, England, United Kingdom 3 weeks ago Nuneaton, England, United Kingdom 1 week ago Coventry, England, United Kingdom 3 days ago Burton Latimer, England, United Kingdom 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr