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Internal Sales Executive Location: Daventry Salary: £29,000-£33,000 Hours: Monday to Thursday: 08:15-16:45 Friday: 08:30-16:00 Interaction Recruitment are supporting our client in Daventry with their hiring of a Sales Executive on a permanent basis. They have a close knit team and you'll be an important part of their operation. Key Responsibilities Handle customer enquiries professionally via telephone and email, delivering an outstanding customer experience Process customer orders, quotations, and sales transactions accurately and efficiently Advise customers on product availability, pricing, and stock levels, ensuring all information is captured correctly Prepare and follow up on quotations and open enquiries to maximise conversion Provide technical advice and specialist product knowledge to support customer needs Hitting daily/weekly/monthly KPI’s by proactively contacting new and existing customers through warm and cold outbound calls within your allocated region Identify opportunities to cross-sell and up-sell products and promotions Build and maintain strong, long-term customer relationships Work closely with the Purchasing and External Sales teams to ensure smooth order fulfilment and sales efficiency Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation Support sales campaigns by sending literature and catalogues and following up accordingly Maintain accurate records and update customer information on internal systems Work collaboratively within a small, target-driven team to achieve territory and company goals Attend meetings, training sessions, and regular 1-to-1s with your manager What We’re Looking For Excellent written and verbal communication skills with a confident and professional telephone manner A strong focus on customer experience and relationship building Sales-driven mindset with enthusiasm for meeting and exceeding targets Ability to learn new products, services, and systems quickly Proactive, positive, and “can-do” attitude Strong organisational skills with the ability to manage your own workload effectively Comfortable working under pressure, both independently and as part of a team Confident, enthusiastic, and self-motivated approach to work Please apply with an updated cv. If you’d like to discuss your application, please contact Dan Pearce. (phone number removed) INDNH

We are looking for an aspirational Sales Administrator to provide exceptional service and support to customers in our friendly and vibrant Daventry office. As a leading manufacturer with worldwide reach, we pride ourselves on innovation and quality and want our staff to embody these values! BASIC SALARY: Up to £35,000 BENEFITS: · Excellent pension scheme · Incentive based time off · Extra holiday for your Birthday LOCATION: Daventry, Northamptonshire COMMUTABLE LOCATIONS: Northampton, Coventry, Brackley, Rugby, Towcester JOB DESCRIPTION: Sales Administrator, Account Manager, Internal Sales • UV Lamps As our Sales Administrator, you will be working closely with the business development team to ensure a seamless customer journey and contribute to overall business growth. This will be achieved by paying particular attention to maintaining accurate customer records and data and providing regular feedback on customer trends and preferences. You will also be managing incoming customer inquiries via phone, email, and other communication channels. Other responsibilities will include: · Providing accurate and timely information regarding our products and services. · Resolving customer issues and complaints efficiently and effectively. · Building and maintaining strong customer relationships. · Contributing to the development and implementation of customer service strategies and processes. PERSON SPECIFICATION: Account Manager, Sales Administrator, Internal Sales • UV Lamps You will be organised, reliable, self-motivated and highly organised, with excellent communication skills and the ambition to succeed in a fast paced work place. Other key skills: · Ability to build rapport and trust with customers. · Proficiency in customer relationship management (CRM) systems. · Attention to detail and organisational skills. · Previous experience in a customer service role is preferred but we will accept applications from any background. THE COMPANY: We offer the very best package of the highest quality ultraviolet lamps and accessories. For nearly 30 years, our expert knowledge and exceptional customer service has helped us become market leaders, trusted by original equipment manufacturers worldwide to deliver premium technology at a fantastic price. PROSPECTS: This role offers a genuine opportunity of career progression for the right person with the right attitude. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Internal Sales, Sales Executive, Account Manager, Customer Coordinator, Sales Administrator, Customer Account Manager - UV, Ultraviolet, Curing, Disinfecting, Disinfectant, Chemicals, technical sales, electrical sales, lighting sales INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18489, Wallace Hind Selection

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