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Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker Please note this is a training course and fees apply

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (30K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£30-£25K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £30K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

The Local IT Support Technician will play a vital role in handling standard changes such as starter/leaver, walk-ups, asset management, AV support, and bespoke support. You will be part of a team close to our stakeholders and represent the face of the IT on site. This role requires you to be fully office based Monday-Friday. Responsibilities: • Deskside support - troubleshooting of IT related incidents from in-house software to hardware, such as mobile devices, Laptops, PCs, and Printers, • Be a local point of contact for the technical teams and provide remote hands as required, • Assist with the installation of new or upgraded systems and applications. Participate in testing and troubleshooting as needed. Involve in project works to local offices, • Provide meeting room support by assisting with the setting-up of video conferences and presentations. Monitor videoconferences as required, • Proactively keep the colleagues you are supporting informed of any progress on their incident/service request, • Stock management, • Responsible for the New Joiner/ Leaver/ Mover tasks, • Travel to offices to provide on-site support and provide remote hands as required, • Track and document details of work performed including resolution steps in the ITSM, • Regularly review and update incidents and requests, ensuring that all are dealt with in a timely and efficient manner and the colleague is kept up to date, • Maintain Knowledge Base articles in our ITSM Will have a proven background in information technology and will possess the following skills and experience: • Dynamic personality with the desire to own incidents through to resolution, • Excellent communication skills, both written and oral, • Flexible approach to work with the ability to work effectively under pressure, • Encourages Co-Operative Working, • You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together., • Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits ¦ Fieldfisher., • Come for the WOW views: Based on the 17th floor in No.1 Spinningfields, with views of the entire City., • Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely. If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine at the interview and beyond. Just let us know what you need.

Our client is seeking an IT Administrator to join their law firm in Manchester. You will be supporting the Head of IT in maintaining and developing the firm’s IT systems, ensuring the smooth running of the network, overseeing installations, managing backups, and delivering first-class technical support across the business. Responsibilities: • Provide on-site and remote IT support to all users, responding to queries via phone, email, or chat., • Assist with the maintenance and support of IT infrastructure, including servers, storage, virtualisation, desktops, voice and data networks, and mobile devices., • Oversee and maintain hardware including PCs, laptops, and printers, ensuring service and warranty contracts are in place., • Manage Microsoft Active Directory, including user account administration and password resets., • Support Microsoft Azure, Office 365, OneDrive, Windows 10/11, Windows Server, and Exchange environments., • Assist with IT infrastructure projects, including upgrades and system implementations., • Manage secure network access for remote users., • Implement and manage security, integrity, and backup procedures to ensure business continuity., • Create, update, and maintain IT policies and procedures in line with best practice., • Liaise with external suppliers to source hardware/software solutions., • Ensure compliance with software licensing laws., • Set up, configure, and deploy new hardware and software., • Diagnose and resolve system and network issues in a timely manner., • Provide user training, guidance, and feedback., • Maintain cabling and carry out hardware moves as required. Requirements: • Degree, relevant professional qualification, or equivalent experience (Microsoft certifications desirable)., • Previous experience in an IT support or IT administration role., • Knowledge of Microsoft Azure, Office 365, OneDrive, Windows Server, and Active Directory., • Experience with mobile device management and cloud-based telephony systems beneficial., • Excellent troubleshooting, problem-solving, and analytical skills., • Strong organisational skills with the ability to prioritise and work to deadlines., • Clear communication skills, with the ability to explain technical concepts to non-technical users., • Full clean driving licence and willingness to travel to other offices at short notice when required., • Flexible approach to working hours when needed. Package: • 24 days annual leave + bank holidays, • Company pension scheme., • Medicash health plan., • Flexible working., • Birthday off after 12 months’ service., • Regular social events., • Opportunities for internal progression. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly.

IT SUPPORT ADMINISTRATORMANCHESTER (Ad hoc travel to Blackburn)UP TO £28,000 + TRAINING & DEVELOPMENT + CAREER PROGRESSIONTHE OPPORTUNITY: We're recruiting on behalf of a well-established and growing professional services firm with a national presence. With offices across the UK and a strong reputation for delivering high-quality services, they are now seeking an IT Administrator to join their Manchester-based team.This is a fantastic opportunity for an IT professional to work closely with the Head of IT, supporting and maintaining infrastructure across multiple sites. The role offers excellent exposure to a broad range of technologies, systems, and projects, making it ideal for someone looking to develop their technical expertise and progress their IT career.You'll be part of a collaborative and supportive environment where continuous improvement, training, and development are actively encouraged. This would suit someone from an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor or similar IT Support role looking to progress!THE IT SUPPORT ADMINISTRATOR ROLE: • Providing 1st/2nd line support to users across multiple offices (on-site and remote), • Maintaining and supporting IT infrastructure including servers, networks, desktops and remote devices, • Managing and supporting Microsoft 365, Active Directory and Azure environments, • Installing, configuring and upgrading hardware and software, • Diagnosing and resolving system and network issues efficiently, • Supporting IT security, backups and business continuity processes, • Assisting with IT infrastructure projects and system improvements, • Liaising with external suppliers to source and implement IT solutions, • Managing user access, permissions and password resets, • Supporting mobile device management and remote access systems, • Maintaining IT hardware including laptops, PCs and printers, • Delivering user training, support and technical guidance, • Creating and maintaining IT documentation, policies and procedures, • Experience in an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor or similar IT Support role, • Strong knowledge of Microsoft technologies including Office 365, Azure and Active Directory, • Experience supporting Windows environments (Windows 10/11 and Servers), • Strong troubleshooting and problem-solving skills, • Excellent communication skills with the ability to explain technical issues clearly, • A proactive and organised approach, with the ability to manage multiple tasks, • A team player with a positive and flexible attitude

Are you a proactive, hands-on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation.As our new IT & Applications Analyst, you will: • Provide high quality technical support via phone, email, remote tools and in person, • Troubleshoot hardware, software, application and networking issues, • Manage and maintain service tickets - ensuring clear updates and timely resolution, • Support user account administration and basic server related tasks, • Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD), • Support end user devices (PCs, laptops, mobile devices, printers), • Contribute to IT projects and team knowledge documentation, • Experience in hands on IT support in a professional services environment, • Experience with:, • Windows Desktop, • Microsoft 365, • Active Directory user configuration, • Basic networking (cabling, patching), • Excellent problem solving and analytical skills, • Strong customer service skills - both face-to-face and remote, • Understanding of data protection and confidentiality, • Experience supporting legal applications (iManage, Proclaim, BigHand) is desirable but not essential., • Experience working across multi-office environments Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you looking for a new Challenge? Our ESS Business Unit is having a great opportunity for you!! We are looking for a Solution Engineer based in UK to work with EURegion! Job Responsibility • Provide ESS technical solutions for EU region based on support from HQ solution team, • Make ESS technical clarification, technical meetings at presales period., • Support sales to Investigate potential clients for ESS business, including C&I, Utility projects., • Provide ESS product installation and commissioning support on site., • Provide ESS after service site support if necessary for EU region Qualification Criteria • Bachelor degree or above, Electrical engineering., • Five years above workting experience in renewable energy industry, better in ESS business (C&I or Utility)., • Have good understanding of preliminary and secondary electrical drawings., • Have solid knowledge of C&I or Utility ESS product and system design., • Have good understanding of batteries, PCS, EMS or whole ESS systems. Language Requirements • Fluent in spoken English and writing, • Ideal another language from EU.

About the Role: We are seeking a dynamic and technically skilled Technical Solutions Manager to join our team specializing in Battery Energy Storage Systems (BESS). This role is pivotal in designing and delivering tailored technical solutions that meet customer requirements while ensuring compliance with industry standards. In this role, you will work closely with customers, internal teams, and stakeholders to ensure project success from inquiry to implementation. Title: Technical Solutions Manager- Energy Storage Systems Job Responsibilities: • Analyze customer inquiries and requirements to design technical solutions for energy storage systems, including BESS, PCS, and EMS components., • Evaluate technical feasibility and optimize solutions for efficiency and cost-effectiveness., • Prepare detailed technical documentation, including specifications, schematics, and configurations., • Develop and submit comprehensive bidding documents and proposals that meet regulatory, technical, and customer-specific standards., • Work closely with cross-functional teams, including sales, project management, and R&D, to align solutions with project goals., • Serve as a technical point of contact for customers during the pre-sales, proposal, and implementation phases., • Contribute to the development of new tools and methodologies for solution optimization. What You'll Need: • Bachelor’s degree in Electrical Engineering, Energy Systems, or a related field (Master’s degree preferred)., • Proficiency in creating technical documentation, schematics, and bidding documents., • Excellent problem-solving skills with a keen attention to detail., • Strong communication skills to convey complex technical concepts to both technical and non-technical stakeholders., • Strong understanding of battery storage systems, power conversion systems, grid integration, and energy management systems is preferred., • Familiarity with system simulation and design tools., • Proficiency in English, both written and spoken, is required to effectively communicate with international teams, customers, and stakeholders.

Our client is seeking an IT Administrator to join their law firm in Manchester. You will be supporting the Head of IT in maintaining and developing the firm’s IT systems, ensuring the smooth running of the network, overseeing installations, managing backups, and delivering first-class technical support across the business. Responsibilities: • Provide on-site and remote IT support to all users, responding to queries via phone, email, or chat. • Assist with the maintenance and support of IT infrastructure, including servers, storage, virtualisation, desktops, voice and data networks, and mobile devices. • Oversee and maintain hardware including PCs, laptops, and printers, ensuring service and warranty contracts are in place. • Manage Microsoft Active Directory, including user account administration and password resets. • Support Microsoft Azure, Office 365, OneDrive, Windows 10/11, Windows Server, and Exchange environments. • Assist with IT infrastructure projects, including upgrades and system implementations. • Manage secure network access for remote users. • Implement and manage security, integrity, and backup procedures to ensure business continuity. • Create, update, and maintain IT policies and procedures in line with best practice. • Liaise with external suppliers to source hardware/software solutions. • Ensure compliance with software licensing laws. • Set up, configure, and deploy new hardware and software. • Diagnose and resolve system and network issues in a timely manner. • Provide user training, guidance, and feedback. • Maintain cabling and carry out hardware moves as required. Requirements: • Degree, relevant professional qualification, or equivalent experience (Microsoft certifications desirable). • Previous experience in an IT support or IT administration role. • Knowledge of Microsoft Azure, Office 365, OneDrive, Windows Server, and Active Directory. • Experience with mobile device management and cloud-based telephony systems beneficial. • Excellent troubleshooting, problem-solving, and analytical skills. • Strong organisational skills with the ability to prioritise and work to deadlines. • Clear communication skills, with the ability to explain technical concepts to non-technical users. • Full clean driving licence and willingness to travel to other offices at short notice when required. • Flexible approach to working hours when needed. Package: • 24 days annual leave + bank holidays • Company pension scheme. • Medicash health plan. • Flexible working. • Birthday off after 12 months’ service. • Regular social events. • Opportunities for internal progression. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly

Are you a proactive, hands-on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation. As our new IT & Applications Analyst, you will: Provide high quality technical support via phone, email, remote tools and in person Troubleshoot hardware, software, application and networking issues Manage and maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support end user devices (PCs, laptops, mobile devices, printers) Contribute to IT projects and team knowledge documentation Join our out‑of‑hours paid overtime rota when requiredIf you possess a combination of some of the following skills, then LETS TALK! Experience in hands on IT support in a professional services environment Experience with: Windows Desktop Microsoft 365 Active Directory user configuration Basic networking (cabling, patching) Excellent problem solving and analytical skills Strong customer service skills - both face‑to‑face and remote Understanding of data protection and confidentiality Experience supporting legal applications (iManage, Proclaim, BigHand) is desirable but not essential. Experience working across multi‑office environments Previous law firm or professional services experience In return, you will be part of a friendly, collaborative IT Service team where your ideas, initiative and growth matter. We value continuous improvement and will support your development into specialist tools and technologies. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT SUPPORT ADMINISTRATOR MANCHESTER (Ad hoc travel to Blackburn) UP TO £28,000 + TRAINING & DEVELOPMENT + CAREER PROGRESSION THE OPPORTUNITY: We're recruiting on behalf of a well-established and growing professional services firm with a national presence. With offices across the UK and a strong reputation for delivering high-quality services, they are now seeking an IT Administrator to join their Manchester-based team. This is a fantastic opportunity for an IT professional to work closely with the Head of IT, supporting and maintaining infrastructure across multiple sites. The role offers excellent exposure to a broad range of technologies, systems, and projects, making it ideal for someone looking to develop their technical expertise and progress their IT career. You'll be part of a collaborative and supportive environment where continuous improvement, training, and development are actively encouraged. This would suit someone from an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor or similar IT Support role looking to progress! THE IT SUPPORT ADMINISTRATOR ROLE: Providing 1st/2nd line support to users across multiple offices (on-site and remote) Maintaining and supporting IT infrastructure including servers, networks, desktops and remote devices Managing and supporting Microsoft 365, Active Directory and Azure environments Installing, configuring and upgrading hardware and software Diagnosing and resolving system and network issues efficiently Supporting IT security, backups and business continuity processes Assisting with IT infrastructure projects and system improvements Liaising with external suppliers to source and implement IT solutions Managing user access, permissions and password resets Supporting mobile device management and remote access systems Maintaining IT hardware including laptops, PCs and printers Delivering user training, support and technical guidance Creating and maintaining IT documentation, policies and procedures Monitoring system performance and identifying areas for improvement THE PERSON: Experience in an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor or similar IT Support role Strong knowledge of Microsoft technologies including Office 365, Azure and Active Directory Experience supporting Windows environments (Windows 10/11 and Servers) Strong troubleshooting and problem-solving skills Excellent communication skills with the ability to explain technical issues clearly A proactive and organised approach, with the ability to manage multiple tasks A team player with a positive and flexible attitude Full UK driving licence and willingness to travel between sites when requiredBy sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services

Cyber Security Trainee Placement Programme Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£24-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £24K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Are you a proactive, hands‑on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation. As our new IT & Applications Analyst, you will: Provide high quality technical support via phone, email, remote tools and in person Troubleshoot hardware, software, application and networking issues Manage and maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support end user devices (PCs, laptops, mobile devices, printers) Contribute to IT projects and team knowledge documentation Join our out‑of‑hours paid overtime rota when required If you possess a combination of some of the following skills, then LETS TALK! Experience in a hands on IT support experience in a professional services environment Experience with: Windows Desktop Microsoft 365 Active Directory user configuration Basic networking (cabling, patching) Excellent problem solving and analytical skills Strong customer service skills - both face‑to‑face and remote Understanding of data protection and confidentiality Experience supporting legal applications (iManage, Proclaim, BigHand) is desirable but not essential. Experience working across multi‑office environments Previous law firm or professional services experienceIn return, you will be part of a friendly, collaborative IT Service team where your ideas, initiative and growth matter. We value continuous improvement and will support your development into specialist tools and technologies. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)