Perfume jobs in United Kingdom

About TORTI TORTI is a philosophy made tangible through scent — a living atelier built on more than 30 years of Italian craftsmanship, rare raw materials, and the art of olfactory layering. Founded by perfumer Massimiliano Torti and co-founder Nina Simona Briazu, our work is rooted in individuality, authenticity, and the belief that perfume should reveal identity rather than mask it. As we continue to grow internationally, we are seeking a Social Media Manager who can translate the depth of our philosophy into a refined digital presence. The Role This is not a traditional social media position. We are looking for a custodian of our brand voice : someone capable of transforming the atmosphere of the atelier into meaningful content, thoughtful storytelling, and genuine client engagement. You will work closely with the founders and Brand Director to shape how TORTI is experienced across digital channels, ensuring every piece of communication reflects the same level of care, elegance, and intention found in our fragrances. Responsibilities ●\tManage and grow TORTI’s presence across Instagram, LinkedIn, Pinterest, and WhatsApp Broadcast. ●\tCreate and oversee weekly content calendars. ●\tDevelop and publish: ●\t3 Instagram feed posts per week ●\t2 Reels per week ●\t2 LinkedIn posts per week ●\tDaily Instagram Stories ●\tWrite compelling captions and long-form storytelling content. ●\tGhostwrite thought leadership content for the founders’ LinkedIn profiles. ●\tDevelop creative concepts and storyboards for content production. ●\tCoordinate content creation with photographers, videographers, and creative partners. ●\tMonitor community engagement and respond to messages with warmth, professionalism, and attention to detail. ●\tTrack performance and optimise content while maintaining brand integrity. What We Are Looking For ●\tExceptional writing and storytelling skills. ●\tStrong visual sensibility and appreciation for luxury aesthetics. ●\tAbility to communicate sophistication without appearing commercial or promotional. ●\tUnderstanding of luxury, fragrance, hospitality, fashion, design, or artisanal brands. ●\tExperience managing social media for premium or luxury businesses. ●\tHighly organised, proactive, and detail-oriented. ●\tComfortable working directly with founders and senior leadership. What Matters Most We value meaningful engagement over follower counts. The purpose of our digital presence is to inspire discovery, build trust, and encourage private consultations with clients seeking a truly personalised olfactory experience. If you understand how to build desire through restraint, tell stories through atmosphere, and communicate luxury with authenticity, we would love to hear from you. Location Soho, London (Hybrid) Reporting To Brand Director & Founders To Apply • Please send your CV, portfolio, social media examples, and a short note explaining why TORTI resonates with you.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking an Assistant eCommerce Manager for a period of 9 to 12 months to join our London office based near St Pauls. The Assistant eCommerce Manager – Europe supports the day-to-day trading, reporting and operational delivery of the EU eCommerce business hosted by The Hut Group (THG). This role works across reporting & analytics, CRM, paid media support, on-site execution, and wider eCommerce operations. ✂ Key responsibilities Including but not limited to: Reporting & Performance Analysis • Deliver and present regular performance reporting (weekly, monthly, campaign and ad hoc) using tools such as: Tableau (via THG), Google Analytics, Ometria and Looker Studio., • Support insight generation across key KPIs, identifying trends, risks and opportunities., • Produce channel-level reporting, with a particular focus on CRM and campaign performance. Ecommerce Calendar & Trade Planning • Support campaign planning, launches and post-campaign analysis across EU markets. CRM & Email Marketing • Build, QA and schedule emails within the CRM/email platform, including translation for local markets, • Segment customer audiences for campaigns, activations and sampling initiatives., • Build and maintain automated and campaign-based CRM journeys. Paid Media Support • Coordinate copy translations for paid media assets via translation agencies., • Build audience segments and sync CRM customer lists to paid media platforms for targeting. On-site & Platform Management • Build and maintain a strong working relationship with the THG platform/account lead via ticket portal., • Support new product creation, including translation of product copy Merchandising & Content • Upload and maintain site content including homepage campaigns, PLPs, blogs and campaign landing pages., • Support merchandising activity including special offers and promotional setups. Customer Service Support • Support Customer Service with responses where required., • Review monthly CS transcripts and provide structured feedback to THG. ✂ Skills/Experiences desired • Strong analytical and reporting capability, with experience in GA, Tableau, CRM platforms and dashboards., • Hands-on experience with CRM, email marketing and audience segmentation., • Excellent attention to detail and ability to manage multiple workstreams., • Highly organised with strong communication skills and confidence managing external agencies., • Photoshop experience, • Ideally, experience of working with THG ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About Maison Crivelli “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals the beauty of your daring personality. Role Overview As Multisite Team Leader, you will be responsible for managing the daily operations across multiple Maison Crivelli retail locations in London, leading and supporting a team of Brand Ambassadors to deliver consistently high standards of customer service and achieve sales objectives. You will act as the primary contact for customers, team members, and senior management, providing guidance, training, and motivation to ensure smooth operations and an exceptional client experience. This role requires mobility between locations and the ability to adapt quickly to different store environments and teams. Key Responsibilities 1. Leadership & Team Management • Support and influence multiple teams across different retail locations, adapting leadership style to each environment., • Build strong relationships with host store management teams across all locations., • Lead, motivate, and support the team to meet and exceed individual and collective sales targets., • Create a positive, collaborative, and professional working environment., • Deliver ongoing training and coaching to ensure the team is well-informed about our products, brand values, and service expectations., • Act as a role model in sales, customer engagement, and presentation., • Conduct regular performance reviews and provide clear, constructive feedback., • Ensure team members are confident in day-to-day operational duties, including stock handling, till management, and counter maintenance. 1. Customer Experience & Sales • Uphold Maison Crivelli’s high standards of service by delivering a warm, tailored, and memorable experience to every client., • Lead by example in offering bespoke fragrance consultations and building long-term customer relationships., • Handle customer queries and complaints with professionalism and a solution-focused approach., • Maintain all fragrance counters to reflect the elegance and quality of a luxury brand, well-stocked, clean, and visually appealing., • Develop and maintain client relationships across multiple locations, driving repeat business and cross-site loyalty. 1. Operational Excellence • Supervise all opening and closing procedures, ensuring operational tasks are completed efficiently and correctly., • Monitor and manage stock levels accurately, resolving discrepancies and supporting timely replenishment., • Ensure compliance with operational processes, including accurate till management and adherence to multisite policies., • Support the execution of in-store marketing activities, displays, and promotional campaigns., • Uphold high standards of organisation and cleanliness across all areas of the counters. 1. Sales Analysis & Reporting • Track and evaluate sales performance on a daily, weekly, and monthly basis., • Share performance insights, customer feedback, and stock concerns with the Area Manager., • Assist in developing action plans to boost sales and overall performance across counters. 1. Compliance, Health & Safety • Ensure all operations comply with all relevant health & safety policies across multiple locations, as well as Maison Crivelli’s company procedures., • Maintain the security of all counters, stock, and sales revenue during all operational hours., • Report any security or health & safety concerns immediately and accurately. Skills & Qualifications • Previous experience in luxury retail, ideally within the fragrance or beauty sector., • Strong leadership skills with the ability to coach, develop, and inspire a team., • Excellent interpersonal and communication skills, with a natural flair for building rapport., • Target-driven with a commercial mindset and proven ability to achieve sales goals., • Passion for fine fragrance, luxury products, and delivering an exceptional customer journey., • Able to remain composed and efficient in a high-pressure retail environment., • Organised and detail-oriented, with strong multitasking abilities., • Flexible and willing to work varied shifts, including evenings, weekends, and public holidays., • Experience working across multiple locations or the ability to manage a multisite environment is highly desirable. Why Join Maison Crivelli? At Maison Crivelli, we are guided by four core values: insatiable curiosity, a thirst for daring adventures, relentless attention to detail and to others, and absolute integrity. We are committed to: • Innovation – Each fragrance is a bold composition inspired by real-life experiences, using unique combinations of raw materials., • Authenticity – Our perfumes are phthalate- and colourant-free, cruelty-free, vegan, and certified by toxicologists in line with all regulations., • Sustainability – From eco-conscious packaging to supporting ethical sourcing and sustainable production practices globally., • Ambition – We aim to become the most surprising haute parfumerie house and inspire individuals to explore every facet of their personality. Diversity & Inclusion Maison Crivelli is proud to be an equal opportunity employer. We welcome applicants from all backgrounds, regardless of disability, gender, race, religion, belief, sex, or sexual orientation. What We Offer We offer a competitive salary, generous commission structure, private healthcare, uniform allowance, employee discounts, quarterly product allocation, and a comprehensive annual leave allowance.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We have an exciting opportunity for an experienced and exceptional Deodorants & Body Mists Buyer to join our close-knit team based in our fabulous new offices right by East Croydon station. We are looking for a candidate who is passionate, driven and committed to a long term career in retail. The role will support in product selection, analysing performance and providing weekly sell-through reports, as well preparing for trade meetings and attending brand meetings. A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying brands, with a creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. Key Responsibilities Develop implement and deliver category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives. Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies that are relevant to category; adhere to legislation and brand guidelines; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Work with Own Brand team to develop and deliver Own Brand products/ranges that deliver increased participation and meet agreed strategy and plans. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy. Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. Adopt appropriate negotiation strategies to attain the best terms for the category and the business. Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives. What you’ll need to succeed At least 3 years’ experience as a buyer in a retail environment. Strong analytical and numerical skills. Strong commercial awareness, proactive problem-solving skills, and proven negotiation ability. Decisive and comfortable working in a fast-paced environment. Excellent communication, teamwork, and organisational skills. Able to prioritise, delegate, and manage deadlines effectively. Strong time management skills, with the resilience to perform well under pressure. A positive, can-do attitude and a growth mindset. Previous line management experience. Here's what's in it for you 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special. Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

🌟 Join Superdrug Head Office - Make a Real Difference Every Day! 🌟 📍 Location: East Croydon (Hybrid working available) 🕒 Hours: 37.5 💷 Salary: £50,000 + benefits 🎉 Why Superdrug ?Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station, is a fantastic environment filled with brilliant personalities .We’re a team that puts our customers and our people at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty — loved for our value, choice, service and fun .Our success comes from our people — we work hard, support each other, and bring personality to everything we do to deliver That Superdrug Feeling . 📅 Here’s the exciting bit… a day includ esThis is an exciting opportunity to join an established and growing high street retaile r.We are looking for a .NET Developer (Mid-Level) to join our expanding development team. The team works in an Agile (Kanban) environment, delivering customer-focused solutions aligned to our IT strateg y.Working in a small, high-impact team (4–6 developers), you will take end-to-end ownership across the full technology stack — from applications and APIs to databases and cloud infrastructur e.You’ll play a key role in designing solutions, contributing to technical decisions, and working closely with both technical and non-technical stakeholder s. 📝 Key Responsibiliti • es:Design, develop, and maintain high-quality, scalable software soluti, • onsTake ownership of features from design through to deployment and supp, • ortCollaborate with product managers and stakeholders to define and shape requireme, • ntsEnsure performance, security, and reliability of applicati, • onsConduct code reviews and support best practices across the t, • eamTroubleshoot and resolve complex technical iss, • uesContribute to continuous improvement of development processes and standa, • rdsCustomer Focused: Be the voice of the customer and support delivery of customer-first solutions across our platfo, • rmsTech &, • AI:Use AI tools to improve efficiency and reduce repetitive ta, • sksApply critical thinking to AI-generated outp, • utsBalance AI-driven efficiency with human insight and collaborat ion 🛠️ Technical Responsibilit • ies:Design and build robust .NET / C# applications and, • APIsWork across the full stack (APIs, databases, mobile, cl, • oud)Build and manage cloud-based solutions using A, • zureDevelop and maintain CI/CD pipelines (Azure Dev, • Ops)Contribute to system architecture and technical design decis, • ionsMaintain clear technical documentation (architecture, A, • PIs)Optimise application performance, scalability, and secu, • rityTroubleshoot and resolve complex issues with minimal disrup tion 📌 Qualificat • ions:Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experi, • ence)4+ years’ experience as a .NET Developer or similar, • roleStrong proficiency in the .NET stack (C#, APIs, backend develop, • ment)Experience with at least one of the following (ideally b, • oth):Cloud platforms (Azure prefe, • rred)Mobile development (Xamarin / .NET MAUI / Flu, • tter)Experience working across full-stack development (APIs, databases, and/or mobile/front, • -end)Strong problem-solving skills and attention to d, • etailStrong communication skills, with the ability to work directly with stakeho, • ldersExperience building or maintaining CI/CD pipelines (Azure De, • vOps)Comfortable working in a small, collaborative team with end-to-end owne, • rshipExperience with Agile or Kanban methodologies (desir able) 💡Here's what's in it fo r you:. 33 days holiday rising to 38 days with length of service. (inclusive of bank hol idays). 2 staff discount codes for yourself and a family member or f riend.. 30% discount on Superdrug Own Brand Products both in store and o nline.. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon St ation.. Company pension matching and bonus.. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you ea rn it.. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Thr ee UK.. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 ma rkets!. Unrivalled Learning and Development progr ammes.. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and su pport.. Come and be part of something sp ecial!For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-p olicy/

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: East Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: In this role you are supporting and co-creating the delivery and execution of CRM activity across the member base of 9 million customers. You will be delivering highly creative, personalised and relevant communications that Superdrug members know and love. All campaigns will drive online & offline customer behaviour alongside the CRM KPIs. Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any barriers to deliver great service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service. 📝Key Responsibilities: • You will be responsible for the implementation of CRM campaigns to develop and grow the Superdrug Health & Beautycard loyalty scheme., • Co-create the CRM & Loyalty activity plan, ensuring all campaigns are customer first and strive to increase the core CRM KPIs – Sales Participation, Acquisition and Active Member Rate., • Lead and champion all things creative, constantly searching for and discovering the latest industry trends, creating highly engaging and revenue-driving campaigns, ensuring they’re further driving the channel’s engagement metrics and objectives., • Work with key stakeholders to build strong, automated, lifecycle and cross-channel campaigns, delivering the right message at the right time. This includes reporting back on KPIs and recommending on optimisation., • Lead on creating and delivering highly personalised and sophisticated, industry-leading multi-channel campaigns., • Work closely with the Email Design Team to constantly be improving the effectiveness of digital communications., • Work with key stakeholders across Commercial, eCommerce, Marketing and Supplier teams to bring campaigns to life cross channel, including email, push, SMS and social where appropriate – driving sales and customer engagement., • Take a data-driven approach to CRM, using insight to influence and enhance storytelling and retention. Ensure CRM activity is personalised utilising the appropriate data segmentation to guide CRM targeting and content variation., • Ensure all campaigns are performing against key performance and engagement metrics., • Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform., • Confidently communicates, challenges and gives feedback to others., • Encourages teamwork & collaboration between their own team and others., • Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value., • Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions., • Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Person Specification: • 2-4 years’ experience in a similar CRM role within retail, (Health & Beauty preferable but not essential)., • Must be commercially driven, customer-centric with solid understanding of customer lifecycles., • Attention to detail., • A creative mindset is a must., • Social, can-do attitude., • A natural flare for copywriting., • Proven track record in end to end campaign management and analysis is essential., • Evidence of using insight and data to drive improvements and ongoing test and learn across all elements of CRM delivering strong ROI figures., • Is confident using data to make tactical decisions., • Is knowledgeable about your specialism and has an awareness of their wider market and to support with the current trends in their business area., • Actively looks for new ways of working through Ai that would benefit the business and move things forward., • Actively developing your ability to use AI effectively and think critically about outputs., • Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend., • 30% discount on Superdrug Own Brand Products both in store and online., • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station., • Company pension matching and bonus., • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it., • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes., • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support., • Come and be part of something special! 🔒 For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

ABOUT GULF TRADING CORPORATION Gulf Trading Corporation is a growing trading business operating in the fragrance and perfume sector. We are expanding our retail presence across premium mall locations in the UK, with a focus on delivering an exceptional customer experience through kiosks and shop-in-shop formats. As we scale our retail footprint, we are looking for an experienced, hands-on Retail Operations Manager to take full ownership of our day-to-day retail operations and help us build a world-class shopping experience for our customers. THE ROLE This is a key leadership position within Gulf Trading Corporation. You will be responsible for managing all aspects of our retail operations across mall kiosks and shop locations. You will be the driving force behind our sales performance, team culture, and operational standards — ensuring every location runs efficiently and profitably. This is a hands-on role suited to someone who thrives in a fast-moving retail environment and has experience building retail operations from the ground up. Essential Requirements • Minimum 3–5 years’ experience in retail operations, with a proven track record of managing multiple sites, • Direct experience in mall retail, kiosk or concession management — this is non-negotiable, • Demonstrated ability to hit and exceed sales targets in a retail environment, • Strong people management skills with experience recruiting, training, and developing retail teams, • Experience managing stock, inventory, and replenishment across multiple locations, • Commercially minded with an understanding of retail P&L, margins, and cost control, • Excellent organisational skills with the ability to manage multiple priorities simultaneously, • Full working rights in the United Kingdom Desirable (Nice to Have) • Background in fragrance, beauty, or luxury retail, • Existing relationships with mall management companies in the UK, • Experience opening new retail locations from scratch, • Familiarity with retail management or point-of-sale (POS) software

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Review performance data to monitor departmental productivity, goal achievement, and overall effectiveness. Stock Management: • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in John Lewis, Westfields, near Shepherd`s Bush, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Senior Inventory Lifecycle Planner COMPANY OVERVIEW Designer Parfums is a fast growing, dynamic global fragrance company in the perfume & cosmetics industry, with a UK base in London and international ambition, with active business in around 70 market s. We are a small family-owned business, and we are proud to create, develop, and distribute brands from a fantastic portfolio of heritage classics to celebrity trend-led fragrances. We are brand owners and licensees for GHOST, JENNIFER LOPEZ, HAWAIIAN TROPIC, CERRUTI, PLAYBOY & JEAN LOUIS SCHERRER and proud to be distributors for ARIANA GRANDE, GUY LAROCHE, PILOMA PICASSO, AIGNER & GA NT. Our employees make our business special. With strong family values, we believe that Designer Parfums is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, Agile and Approachable while meeting our business go als. JOB PU RPOSE To assume responsibility for managing finished goods and component end-of-life through collaboration with internal cross-functional teams to achieve the goal of minimising negative P&L impacts. Liaising with Brand and Sales leaders to identify commercial opportunities for finished goods, components and point of sales materials.Managing activities from ideation through to the products being sold. Fostering strong internal relationships at all levels to ensure achievement of business targets and me trics. In parallel, the role plays a key part in developing and embedding best practice Product Lifecycle Management (PLM) processes to support ongoing control, governance and reporting of inventory ageing, obsolescence and writ e‑offs. KEY DUTIES AND RESPONSIB ILITIES Inventory/Stock Aged & Life-Cycle M • anagementWork with Brand Leadership, Sales and Commercial teams to identify alternative uses and recovery routes for obsolete or surplus stock, i, • ncluding:Secondary and clearance sales, • channelsExport or alternative market oppo, • rtunitiesPromotional bundles, gift sets or composite, • productsOne‑off or limited‑edition rewo, • rked SKUsLead the monthly Aged/End-of-Life Stock Review meetings with the relevant business partners, ensuring clarity of status, actions, and r, • eporting.Ensure the timely and successful creation of one-off product projects to utilise excess or obsolete components, creating saleable SKU if/where, • required.Manage the internal commercial team’s commitments to take/sell end-of-life and/or composite products, ensuring activities/projects are c ompleted. Compliance, Quality & Regulatory • GovernancePartner with Procurement, Supply Chain, Quality and Regulatory teams to ensure that all proposed lifecycle, • solutions:Comply with applicable legislation and regulatory re, • quirementsMeet brand, quality and safety, • standardsAre suitable for the intended market and sal, • es channelEnsure regulatory constraints (ingredients, labelling, batch coding, market authorisations) are fully assessed before execution. SAP Transactional Ownership ExecutionExecute and manage all SAP transactions required to implement approved lifecycle outcomes, • including:Creation or amendment of Bills of Material (BOMs) for reworked or composi, • te productsRaising and managing purchase orders where additional materials or services a, • re requiredCreation, release and tracking of production orders where rework or repacking, • is requiredEnsure stock movements, consumption and postings are accurate, auditable and aligned with finance re, • quirements.Act as the SAP subject matter coordinator for lifecycle‑related inventor y activity. Destruction, Write‑Off GovernanceIdentify inventory where no viable secondary or rework solu • tion exists.Prepare clear, data‑led business cases for destruction or write‑off approval, • , including:Stock quantitie, • s and valuesAgeing and impairm, • ent exposureOptions considered and rationale, • for disposalCoordinate approved destruction activities with Warehouse, Finance and third‑party partners, ensuring full documentation and audit compl • iance.SKILLSProactive approach to problem solving with a starter-finish, • er approach.Strong communication and relationship management skills across all levels of, • leadership.Proven track record of managing data related projects within a similar or global FMCG, • environment.Ability to analyse and interpret data to identify stock risk and sales op, • portunities.Analytical and reporting skills in Microsoft Excel, including the use of data management formulas such as Vlookup and P ivot tables. EDUCATION • REQUIREMENTSDegree beneficial but, • not essentialExperience of Supply Chain/Product Management in related industry – FMCG, Pharmaceutical , Paint, Food

Here at The Perfume Shop, people are at the heart of everything we do. Are you passionate about perfume, and love people?. We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!.

The ideal candidate should have experience in team leadership or sales, passion for coaching, and flexibility with work patterns.

ABOUT GULF TRADING CORPORATION.Gulf Trading Corporation is a growing trading business operating in the fragrance and perfume sector.We are expanding our retail presence across premium mall locations in the UK, with a focus on delivering an exceptional customer experience through kiosks and shop-in-s

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportun