Personal banking jobs in InvernessCreate job alerts

JOB PURPOSE As a member of Culloden Battlefield's Catering team, you will be working in a fast-paced and dynamic environment serving a large range of international and local guests. You will work as part of a larger, multi-department team to ensure an unforgettable visitor experience every time. This role is key to the visitor experience; your role is to put smiles on faces and ensure our visitors have an amazing visit. Benefits include • Cycle to Work Scheme – offering excellent discounts on bicycle costs •, • Up to £50 towards the cost of your glasses or contact lenses if you need them for work, • Staff discounts through Reward Gateway, our online employee discount scheme – offering a variety of discounts on a wide range of high street retail brands •, • 10% discount from the rental price (excluding the booking fee and any other ancillary charges) on all self-catering holiday accommodation managed by our partner Sykes Holiday Cottages, • Your employee card gives free entry to you, any of your children under the age of 18 and one other adult to National Trust for Scotland and National Trust properties, as well as a 20% discount on most purchases in National Trust for Scotland retail outlets. REQUIRED SKILLS, EXPERIENCE & ATTRIBUTES Essential • A warm, friendly and outgoing personality., • Previous experience in a catering or customer-facing role, delivering impeccable customer care and food safety standards., • Be responsible and proactive. Ensuring all day-to-day tasks are completed including record keeping and reporting figures, cleaning, preparation and basic administration as required., • To provide consistently excellent customer service when dealing with high volumes of customers, • Cash reconciliation duties including start and end of day tasks, must have experience handling cash accurately and processing sales, • Be able to take responsibility for your own development and learning., • Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate., • To work across departments when necessary, supporting the wider Culloden cluster, • Adhering to the property’s quality standards including but not limited to the wearing of uniform, being well presented with a good standard of personal hygiene., • Ensuring health and welfare of property staff, volunteers, and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety)., • Ensuring Safe systems of work are implemented effectively within all activities Desirable • Recognised First Aid Qualification., • Experience of a Barista-style Coffee Machine and basic knowledge of Coffee types & styles, • SCPLH Qualification Alcohol., • Knowledge of HACCP & COSHH systems., • Basic Food Hygiene Qualification (will be expected to undertake if not held), • Experience in EPOS style till operation., • Excellent cash handling skills. DIMENSIONS AND SCOPE OF JOB Scale: • Primarily based in the Visitor Centre café working a variety of shift patterns including weekends and early evenings but may involve working across all departments including the external catering trailer. Financial Responsibilities: • To adhere to all financial procedures including till operation, banking, and safeguarding of monies: to implement amendments to standard procedure as instructions may dictate. Health and Safety • To complete various online learning modules covering all aspects of on-site Health and Safety, • To use personal protective equipment as provided and directed by your line manager., • Will be a frequent user of catering equipment and cleaning chemicals., • Expected to work within and ensure compliance with the property’s ‘Safe Systems of Work’ (the system for managing health and safety and to ensure site meets with Health and Safety legislation)., • This role will involve manual handling KEY RESPONSIBILITIES AND ACCOUNTABILITIES • Welcoming visitors to the site and interact with them in a friendly, efficient, and knowledgeable manner., • Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act., • Answering visitors’ queries about the sites, education facilities and the local area., • Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid. Click Apply now for more information and to submit your CV

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Remote | pro rata of £32,200 - £35,000 (0.6 FTE) + | ✨ Vulnerable Customer Team Manager - Monday to Sunday 3.30pm - 8pm (22.5 hours) Please note that training will be full time 9am - 5.30pm Monday to Friday for 4 weeks ⭐Our Vulnerability, Accessibility, Inclusion and Bereavements Telephony Team We have a dedicated team to make sure Monzo understands, considers and advocates for the needs of all our customers, especially those in difficult circumstances who are most likely to have problems with their money. We offer specialist support and tools designed with that in mind. Find out more about our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) Team - https://monzo.com/i/supporting-all-our-customers 🔑You’ll play a key role by… We’re looking for an individual with strong Vulnerable Customer experience to join our Management team and lead a squad of VAIB Advisers. As a Team Manager, you'll be responsible for managing the professional development of your team members, providing coaching and support on VAIB tasks, driving exceptional individual and collective performance, guiding individuals through challenging situations, and celebrating their successes. You’ll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing at work. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling. Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you may also have the opportunity to help shape the team as it continues to grow. 📔Your day-to-day • Managing the personal & professional development of around 15 VAIB Telephony Advisers., • Providing coaching, feedback, and support to your team on VAIB tasks, predominantly supporting calls handling as well as our in-app chat., • Monitoring and improving service levels for the work completed by your team., • Clearly communicating business change, ensuring your team remains fully engaged., • Contributing to the construction and maintenance of a strong control environment by minimising avoidable breaches and risk events., • Speaking with customers and supporting COps with complex decisioning when necessary., • Empowering others to spot opportunities to make a difference to customers and Monzo’s ways of working., • Helping your team with the most difficult queries and building their knowledge around complex issues., • Managing performance by giving sometimes difficult feedback and helping your team members to improve and learn., • Regularly reviewing the quality of your team’s customer interactions to identify areas of potential improvement, both individually and structurally., • Ensuring the secure storage and maintenance of sensitive personal data and performance related documents for reports., • Motivating your Team – we're growing fast and need to make sure COps stay engaged during challenging periods of demand., • Ensuring everyone in your Team feels they have a voice., • Working closely with other Team Managers to ensure that best practice is shared., • Aggregate the feedback from your Team into the Domain and wider COps leadership, to ensure we continue to improve on our processes and tooling., • Conducting interviews for VAIB Advisers and TMs and contributing to hiring decisions., • Chairing employee relations cases and making decisions consistent with Monzo’s values. 🤩 We’d love to hear from you if… • You have experience of managing a team of remote Customer Service Advisers, within Banking/Financial Services, • You can work a permanent shift of Monday to Friday, 3.30pm - 8pm (22.5 hours), • Leadership and have the ability to lead others in team success and engagement., • Experience within the VAIB team or experience working in Vulnerability is preferred, but we will consider Team Managers within Banking/Financial Services, • You have a excellent and solid understanding (or willingness to learn) the VAIB Advisers role with a knowledge of the tasks that are involved., • You're analytical and can confidently create a narrative with data., • Strong data collation/reporting/presentation & root cause analysis., • Great at problem solving and prioritising work items., • Empathetic and supportive approach to people management., • Excellent stakeholder management and communication skills., • Experience in managing employee relations cases., • Experience of taking individuals and teams from a position of underperformance to high performance., • You have great time management skills, experience of managing conflicting priorities and prioritising time sensitive workloads., • You're able to become fluent with MacOs, Slack and GSuite tools. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 📍This role is remote 🎓 Please note that training is full time Monday to Friday 9am - 5.30pm for 4 weeks from 9th June 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home for hybrid working; all employees are given Macbooks. 🚀Being part of a multiple award winning team and in a very close knit office environment. 🎲 Regular social events as well as your own budget to spend on keeping your teams engaged and happy. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application and completion of application questions, • A call with a recruiter, • A remote assessment centre, • Competency-based interview and Coaching Exercise We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to ninaebanksmetcalfe@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We’ll close this role once we feel we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: • Provide exceptional customer support via emails and calls, • Manage partner requests according to assigned tasks, • Handle account services, data updates, identification issues, and account closures, • Maintain clear and structured case documentation, • Collaborate with internal teams to ensure efficient issue resolution, • Meet team KPIs, • Always be up-to-date with cutting-edge technology, • Securely work with customers’ sensitive information, • Apply the latest and greatest customer happiness practices What you need to succeed in this role: • Excellent English and German skills (C1 for both spoken and written), • Experience in customer support, • Analytical and research skills, • Strong attention to detail and reliability when handling sensitive or legal information, • Positive and responsible attitude, • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: • Background in banking or financial services, • Experience with CRM systems Benefits and Perks: • Fixed schedule: Monday–Friday, 9 AM – 6 PM CET, • Opportunity to work fully remote, • Inclusive international environment, • Compensation in USD, • Good bonuses for referring friends, • Paid intensive training and probation, • Work-life balance, • Responsive management interested in your growth and long-lasting cooperation, • Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: _ DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp _.

Due to business requirements, we are now looking to acquire the services of an experienced Head of Personal Banking to lead the Personal Banking team. Develop and execute strategies to grow the Personal Banking portfolio, especially Current Accounts and Fixed deposit from the target market. Signific

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Warehouse Operative - Day Shift Role.Monday to Friday, 08:00 - 16:30.Are you looking for more than just "another warehouse job"? This is your chance to step into a role where your contribution genuinely matters and your hard work doesn't go unnoticed.We're on the lookout for a Warehouse Operative to

Early Years Practitioner - £10.Out of School Care Auxiliary - £9.Support Worker (Early Learning & Childcare) - £9.The Highland Council applies the Scottish Local Government Living Wage.Contact Person: Karen Urquhart Tel: 01349 868562.Job Purpose: As per job description and person specifications

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

Post Title: Family Support Worker.Location: Headquarters, Inverness.Salary placing will normally be at the first point of the scale.Kerry Macdonald Tel: 07771 153324 or Email: Kerry.Practical assistance to children and families arising from the Social.If you are unable to apply online and you wish t

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, p

Post Title: Support Worker (Early Learning & Childcare).Location: Dalneigh Primary School, Inverness.Duration: Fixed Term until 01 July 2027.Salary: £19,011 - £19,536 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance

Post Title: Support Worker (Early Learning & Childcare).Location: Lochardil Primary School, Inverness.Salary: £15,842 - £16,280 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance and tips on ELC roles within Highland C

Support, enable and involve service users in all aspects of their lives, including personal care, eating, drinking, and mobility if necessary.

Post Title: Support Worker (Early Learning & Childcare).Location: Lochardil Primary School, Inverness.Salary: £11,406 - £11,721 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance and tips on ELC roles within Highland C

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home

Post Title: Community Language & Learning Support Worker (ESOL).Salary: £10,687 - £11,698 per annum.Salary placing will normally be at the first point of the scale.Contact Person: Marie Eckenschwiller Tel: 07770 542243.To assist the Adult Learning Coordinator in organising and delivering ESOL prov

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Post Title: Support Worker (Early Learning & Childcare).Location: Lochardil Primary School, Inverness.Duration: Fixed Term until 01 July 2027.Salary: £20,278 - £20,838 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance

Working Hours: Monday to Friday and alternate Saturday Mornings (8-12).Leading our industry for over two centuries, we've built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve.We’re proudly part of Travis Perkins plc.UK’s

Post Title: Support Worker (Early Learning & Childcare).Location: Ben Wyvis Primary School, Conon Bridge.Salary: £15,208 - £15,629 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance and tips on ELC roles within Highlan

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 40-week sessional post i.Monday - Thursday, 16:00-18:00.This post is open only to current employees of East Lothian Council (this includes agency/casual

Post Title: Support Worker (Early Learning & Childcare).Location: Holm Primary School, Inverness.Duration: Fixed Term until 01 July 2027.Salary: £7,604 - £7,814 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance and ti

Support, enable and involve service users in all aspects of their lives, including personal care, eating, drinking, and mobility if necessary.

Provide a warm, professional and personalised service to guests at every stage of their journey.

Post Title: Support Worker (Early Learning & Childcare) (2 Posts).Location: Lochardil Primary School, Inverness.Duration: Fixed Term until 01 July 2027.Salary: £19,011 - £19,536 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.Fo

Post Title: Support Worker (Early Learning & Childcare).Location: Holm Primary School, Inverness.Salary: £22,179 - £22,791 per annum.Salary placing will normally be at the first point of the scale.For information on working in ELC check out.For guidance and tips on ELC roles within Highland Counci

Strong interpersonal skills with a calm and patient approach.

We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

We strive to provide tailored complex care with a personal touch.

With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. You'll be providing support to a young client within their own environment who is happy, loving and has a charismatic personality who loves social activities