Trabajos personal banking en GlasgowCrear alertas

Risk Assessment Unit Quality Control Location: Glasgow Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week (Hybrid) PAYE Only We are looking for Quality Control Analysts who will be responsible for supporting and ensuring operational outputs meet regulatory, internal, and industry standards. Checking and challenging framework to identify errors, mitigate risks, and drive continuous improvement across the business unit. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Responsibilities Support on on high-volume and complex QC processes Engage with stakeholders by communicating findings and provide constructive feedback to other to present back Analysis trends or systemic failures, offering suggestions for remedial actions to leadership. Make Improvements by collaborating with stakeholders to refine standard operating procedures based on QA results. Key Skills Strong analytical skills Knowledge or background on Financial Crime. Knowledge or experience with KYC (Know Your Customer) and/or AML (Anti-Money Laundering) Experience of working and supporting on high quality due diligence reviews Ability to investigate, analysis, and present findings clearly About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Risk Assessment Senior Associate Location: Glasgow Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new opportunity? Barclays are looking for Risk Assessment Senior Associate’s and take a leading role in investigating high-risk clients and complex cases. You will analyse intelligence to determine what triggered a review, identify potential non-compliance, fraud, or misconduct, and recommend actions that protect both the bank and its clients. Your role will include responsibilities such as reviewing court orders, advising on transaction monitoring, and escalating key issues to senior teams. This is a dynamic opportunity for a detail-oriented professional who is passionate about upholding the highest standards of ethics, accountability, and financial integrity. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Skills Strong analytical skills Knowledge or background on Financial Crime. A formal qualification or certification in Anti-Money Laundering (AML) - such as an ICA (International Compliance Association) Diploma or Certificate in AML or similar would be beneficial but is not required Understanding and knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients. Experience of working and supporting on high quality due diligence reviews Ability to investigate About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Location: Glasgow/Northampton/Manchester/London Hybrid: 3 days a week in office Length: 6 months PAYE only About Workforce Change & Restructuring: Employee Relations Workforce Change & Restructuring (‘ER WFC&R’) manages the global change and restructuring portfolios across all employing entities; supporting the shaping of the workforce to meet long-term objectives and achieve optimum business performance, optimise costs and comply with legal and regulatory obligations. Our vision is to become a more simple, efficient and insightful best in class Workforce Change & Restructuring service whilst keeping the bank safe Overall purpose of the role: The role holder will support the Workforce Change and Restructuring delivery model pan Barclays and will be allocated projects across the entities. The role holder will be required to drive and support allocated change programmes. Support and drive the HR workstream for change programmes such as restructuring, LEE transfers, outsourcing, in sourcing, new site set up, pan entity and across our global locations leveraging in country HRBP, ER and other specialist HR functions as required. Key Accountabilities: The role holder will be responsible for the following key deliverables in Employee Relations: Project Initiation Due Diligence Consultation Implementation Communication Plan Governance and Risk COE Key Skills: Strong/numerous examples of Workforce Change / Restructuring (must be shown throughout your CV) Experience in handling/liaising with/managing Unions & Union representatives or conducting WFC in a heavily unionised environments Experience of leading Union/works council consultations Employee/Workforce Consultations and/or Redundancies experience Experience working on Tupe projects/programmes Experience of leading large scale/multiple change programmes Experience of delivering change programmes outside the UK A good understanding of current employment legislation Project management, change management and stakeholder management skills Experience of working in a highly matrixed organisation Solid appreciation of the importance of recognising cultural and geographic sensitivities Excellent analytical and data skills; be confident around data Excel to an intermediate level, and so experienced in merging sheets, data management, pivot tables, vlookups, and handling large amounts of data in Excel, and preferably able to use formulas to do quality checking of data Essential Experience: Technical - consultancy, unions, redundancy and relevant legal requirements Project Management skills Show in your CV how you structure and run a program, and track everything. MS Excel - experienced in merging sheets, data management, data manipulation, pivot tables, vlookups, and handling large amounts of data in Excel About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Location: Glasgow Hybrid: 3 day a week in office Length: 6 months PAYE only About Workforce Change & Restructuring: Employee Relations Workforce Change & Restructuring (‘ER WFC&R’) manages the global change and restructuring portfolios across all employing entities; supporting the shaping of the workforce to meet long-term objectives and achieve optimum business performance, optimise costs and comply with legal and regulatory obligations. Our vision is to become a more simple, efficient and insightful best in class Workforce Change & Restructuring service whilst keeping the bank safe Overall purpose of the role: The role holder will support the Workforce Change and Restructuring delivery model pan Barclays and will be allocated projects across the entities. The role holder will be required to drive and support allocated change programmes. Support and drive the HR workstream for change programmes such as restructuring, LEE transfers, outsourcing, in sourcing, new site set up, pan entity and across our global locations leveraging in country HRBP, ER and other specialist HR functions as required. Key Accountabilities: The role holder will be responsible for the following key deliverables in Employee Relations: Project Initiation Due Diligence Consultation Implementation Communication Plan Governance and Risk COE Key Skills: Strong/numerous examples of Workforce Change / Restructuring (must be shown throughout your CV) Experience in handling/liaising with/managing Unions & Union representatives or conducting WFC in a heavily unionised environments Experience of leading Union/works council consultations Employee/Workforce Consultations and/or Redundancies experience Experience working on Tupe projects/programmes Experience of leading large scale/multiple change programmes Experience of delivering change programmes outside the UK A good understanding of current employment legislation Project management, change management and stakeholder management skills Experience of working in a highly matrixed organisation Solid appreciation of the importance of recognising cultural and geographic sensitivities Excellent analytical and data skills; be confident around data Excel to an intermediate level, and so experienced in merging sheets, data management, pivot tables, vlookups, and handling large amounts of data in Excel, and preferably able to use formulas to do quality checking of data Essential Experience: Technical - consultancy, unions, redundancy and relevant legal requirements Project Management skills Show in your CV how you structure and run a program, and track everything. MS Excel - experienced in merging sheets, data management, data manipulation, pivot tables, vlookups, and handling large amounts of data in Excel About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Job Title: Operations Analyst – Prime Brokerage Securities Middle Office Location: Glasgow (Hybrid working – 2 days per week in the office on Mondays and Wednesdays) Contract Duration: 6 months About the Role: We are seeking a dedicated and client-centric Operations Analyst to join our Prime Brokerage Securities Middle Office. In this position, you will be taking on a highly client-facing role where you will manage your own specific subset of high-paying clients. You will need to bring a strong stewardship mentality, constantly looking for ways to improve everyday processes and deliver exceptional value. Key Responsibilities: Client Management: Act as the primary face to your subset of clients, handling query management and exception/escalation management while making every client feel like they are the number one priority. Communication: Utilize excellent communication skills, particularly over the telephone, to seamlessly handle multiple queries simultaneously. Risk & Prioritization: Apply strong risk awareness and prioritization skills to ensure trades are settled and SLAs are met in a timely manner, knowing exactly when and why to escalate unsettled trades. Process Improvement: Review end-to-end client processes to identify and implement efficiencies. You will collaborate closely with tech teams and clients to close gaps, conduct root cause analysis, and remediate issues. Independent Work: Work autonomously while understanding the appropriate channels for escalation. Key Requirements & Experience: A working background in Middle Office, trade processing, or securities. Prime Brokerage domain knowledge is highly beneficial. Candidates with a strong Client Services background—especially dealing with Financial Institution (FI) clients in a client-facing role—will also be strongly considered. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Job Title: Investigation Specialist Location: Glasgow or Northampton (Hybrid: 2 days per week in the office) Contract: 6 months Overall purpose of the role: As a Investigation Specialist, you will lead on intelligence reviews, sign off investigations, and manage relationships across our highest-risk client portfolio. This role spans sensitive, high-risk sectors and requires you to investigate potential non-compliance, fraud, misconduct, and unethical behaviour. Ultimately, you will make key, evidence-based decisions that protect the bank’s reputation, support financial integrity, and ensure full regulatory and compliance adherence. Key Responsibilities: Undertake investigations and make definitive risk decisions on complex Financial Crime cases. Actively review evidence and conduct clear risk assessments of customers, acting as the decision-maker with personal authority to conclude cases. Manage, steer, and guide a team of investigators across multiple sites, stepping back from hands-on processing to provide leadership. Gather data, analyze intelligence, and manage relationships across a high-risk business banking client portfolio. Present confident, well-reasoned risk decisions and findings clearly to senior stakeholders. Key Skills: Essential: Former experience as an AML, KYC, due diligence, or risk assessment manager. Essential: Considerable understanding of AML laws, regulations, and compliance frameworks (e.g., Wolfsberg, JMLSG, AML4/5/6, FATF). Essential: Excellent knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients (such as Gaming/Gambling, Payment Service Providers, Defence, and Charities). Essential: Proven experience of actively making Risk Decisions/assessments of customers, rather than just generic "tick-box" KYC document gathering. Desirable: Formal qualifications or certifications in Anti-Money Laundering (AML), such as an ICA Diploma, Certificate in AML, or CAMS. Desirable: Specific Subject Matter Expert (SME) knowledge built up in particular sectors or entities. Desirable: Experience managing high-quality due diligence reviews About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks, we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we're looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you'll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you'll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to Help@Hand (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More… Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who's products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More… Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world's top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we're not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don't just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you'll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who's passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts.

Risk Assessment Unit Quality Control • Location: Glasgow, • Duration: 6 months (initially) Temporary to Permanent Opportunity, • Hours/week: 35 hours per week (Hybrid), • PAYE Only We are looking for Quality Control Analysts who will be responsible for supporting and ensuring operational outputs meet regulatory, internal, and industry standards. Checking and challenging framework to identify errors, mitigate risks, and drive continuous improvement across the business unit. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Responsibilities • Support on on high-volume and complex QC processes, • Engage with stakeholders by communicating findings and provide constructive feedback to other to present back, • Analysis trends or systemic failures, offering suggestions for remedial actions to leadership., • Make Improvements by collaborating with stakeholders to refine standard operating procedures based on QA results. Key Skills • Strong analytical skills, • Knowledge or background on Financial Crime., • Knowledge or experience with KYC (Know Your Customer) and/or AML (Anti-Money Laundering), • Experience of working and supporting on high quality due diligence reviews, • Ability to investigate, analysis, and present findings clearly About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform 'onsite' roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you'll receive a wide range of financial and personal benefits. There's enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You'll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there's discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Visit our _ to learn more. We’ve achieved a solid product-market fit and are now scaling with intention. You’ll join a 50-strong team of Senior+ engineers and Product leaders who prioritise product impact over mere headcount. We have 8 cross-functional teams, including a dedicated Platform team focused on infra & developer experience. We started building proprietary ML before the LLM boom, so we don't just consume models - we train them from the ground up. We prioritize customer needs first We work in small, cross-functional, feature-oriented teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity You will be the first Head of Engineering at Mimica, leading our engineering organisation through its next major growth phase. With a recently closed Series B round and strong market traction, we are doubling the Product, Design & Engineering organisation from 50 to 100 over the coming year. This role exists to evolve engineering into a mature, high-velocity organisation capable of supporting 10x growth in usage. You will define the technical vision and North Star, introduce scalable processes and standards, and partner closely with the CTO, Product, and ML leaders — all while preserving our strong culture of ownership, psychological safety, and servant leadership. This is a high-impact opportunity to own engineering strategy at a well-funded AI company at an exciting growth stage. Your impact will be direct: shaping how fast and reliably we can ship Enterprise-grade software, and build on a foundation that allows Engineers to do their best work. If you have experience scaling such an engineering organisation, we'd love to chat! Introduce scalable engineering processes and practices while preserving a culture of strong ownership, psychological safety, individual initiative, a supportive environment, and servant leadership. Define and evolve the Engineering Strategy and North Star to support 10x usage growth. Set a clear technical vision and roadmaps that align workstreams, technical standards, and business goals (e.g. balancing speed versus quality). Facilitate organisation-wide engineering planning, factoring in the prioritisation set by each team, and advance the necessary investments (headcount, vendors, infrastructure) to accommodate needs and long-term goals. Partner with the CTO, function leaders (Product, ML, Sales, People) to develop a strong product, business and talent strategy. Align hiring strategy with organisational goals by improving procedures, forecasting talent needs, and improving our value proposition to attract and retain top talent. Improve cross-team collaboration by preventing silos, duplicate work, and supporting coordination with Product while maintaining transparency and open-door policies. Drive the development and enablement of Engineering Managers through regular 1:1s, coaching, and career progression support. Build and maintain career ladders for Senior+ Engineers and Engineering Managers. Collaborate with Managers on projects to advance the Engineering org's maturation, such as establishing and improving the SDLC, QA practices, and SLOs. Enabling teams to monitor and improve engineering health and efficiency by defining and tracking metrics, proactively identifying and mitigating risks, and leading retros on planning and delivery. Experience as Head of Engineering, Director of Engineering, or VP of Engineering in a similar scale-up growth story. Excellent cross-functional collaboration skills to build partnerships with CTO, Product, ML, Sales, People and other leaders. Expertise in building and designing processes and standards that increase engineers' ownership and enablement in rapidly scaling organisations. Track record of coaching and developing managers and Senior+ Engineers (Lead/Staff/Principal). Strong understanding of how engineering decisions impact product, revenue, and go-to-market. Ability to translate business goals into technical priorities, from the strategic to tactical level. Willingness to adapt to an existing team culture, processes, and changing needs, and thinking about how it can improve, without breaking what has worked. Knowledge of modern scalable practices in fast-paced environments & data-intensive architectures, including working knowledge of distributed systems, cloud architecture, reliability engineering, CI/CD, and observability. Strong skills in solving disagreements - and experience using a range of tools to achieve alignment at all levels, and navigating ambiguity and difficult conversations. Experience collaborating successfully in fully-remote working environments. Excellent written and verbal English skills - specifically, being able to articulate technical concepts and adapt your message to different audiences. Hiring Process Stage 1 | Recruiter Screen w/ Technical Recruiter Stage 2 | Product/System Presentation - w/ CTO & Co-Founder + Engineering Managers Stage 3 | Live Challenge - w/ CTO & Co-Founder + Engineering Managers Stage 4 | Founders/Behavioural Interview - w/ CTO & Co-Founder + TL Offer Optional: Coffee Chats with the Team - for you to get to know the team further before committing. Identity Verification Given the role's level and impact, we might request follow-up conversations. This is a fully remote position. To ensure effective collaboration with our team, we are only considering candidates working within UTC-5 to UTC+3 time zones (Europe & UK, East Coast US, Eastern Canada, and South America). 💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. 💻 Company-issued laptop, remote setup stipend, and co-working budget 📍 Flexible schedules and location ☀️ Ample paid time off, in addition to local public holidays 🍼 Enhanced parental leave 🧘‍♀️ Health & retirement benefits 📖 Annual learning & development budget 🌴 Annual workaways and regular virtual & in-person socials 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.

🌎 Location: Remote within the UK and Europe ⬆ Reporting Into: Lead Software Engineer, Engineering About MarkUp MarkUp is the leading visual commenting platform for websites, PDFs, videos and images. It’s the perfect companion in your creative process to bring teams together, helping close the feedback loop for anyone that works with multiple collaborators on a project. Within just 5 years, we have signed up over 800,000 users and won Product Hunt Product of the Year in 2020. Our customers include some of the world’s leading brands such as Verizon, Herbalife, Getty Images, BDO, Colliers, AIG, Rosetta Stone, Johnson & Johnson, and Dolby. We are owned and operated by our parent company Ceros — a design platform that empowers the creation of bespoke, immersive digital experiences without code. As we share the same DNA as Ceros, we’re also passionate about helping companies transform their approach to creating and managing digital content. We are well-funded and institutionally-backed by prominent investors including Sumeru Equity Partners, Grotech Ventures, Greycroft, and Starvest Partners. About the Team As part of the MarkUp team, you’ll be working with a small, cross-functional group of the most talented people you’ve ever worked with. We hire only passionate and creative people with a proven and unquestionable ability to execute, and every member of the team is equally responsible for moving the product forward. We have a dynamic company culture that collaborates daily. We care deeply about the user experience, and we debate passionately about our ideas. When you work at Ceros, you check your ego at the door, and you aren’t afraid to be honest, especially to yourself. We take our jobs seriously but ourselves not so much. As a member of a remote-first team, you embrace transparency and collaboration. The Role Building a product that can ingest and render well on any website is no easy task! We require the best-of-the-best, those who are ready to get creative and find solutions to complex problems across multiple browsers, stacks and platforms. Our software engineers are all full-stack, able to take on whatever work comes their way, and this role is no different. While we expect the initial focus to skew toward the frontend, building high-quality React components, contributing to shared component libraries, and evolving our design system, we also require strong backend experience to contribute across the stack as needs evolve. MarkUp is built upon TypeScript, comprising multiple services and packages, predominantly NodeJS based. We use libraries like React, Express, Lerna, Webpack and Jest. We believe in using the right tool for the job, our infrastructure runs on NodeJS, Redis, AWS Aurora, Kubernetes and Terraform within the AWS cloud. Key Responsibilities • Writing well-architected, maintainable code (probably goes without saying), • Planning and leading high-complexity stories and epics, • Reviewing story plans and offering insights on impacts to other parts of the application, • Collaborating closely with the Quality Engineering team to write and maintain automated and regression tests, ensuring robust and reliable code, • Participating in constructive code review sessions that focus on quality and productivity, while balancing the need to ship features in a timely manner, • Focusing on delivering an exceptional user experience, with a strong attention to detail that reflects our commitment to creating intuitive and effective products, • Participating as a primary on-call resource for service disruptions on rotation, • Suggesting new technologies and techniques to improve engineer productivity, • Collaborating with and mentoring your peers on security best practices, • And finally, deploying your code to production and seeing the customer revel in feedback loop nirvana, • Bonus Stuff:, • Background in B2B or SaaS and Product-Led Growth Companies, • Experience working in a remote-first environment Practical stuff we anticipate you having • Track record of project ownership and exceptional product delivery, • Competent in TypeScript, Node.js and SQL, • Knowledgeable on best practices in back-end (specifically API) architecture, • Experience working across a broad spectrum of the tech stack, with strong experience in React and Node.js, building and maintaining component libraries, working with design systems, and owning frontend build and tooling (e.g. Webpack) What we're looking for from the heart • You excel in navigating ambiguity, where complex and evolving requirements are more typical than clear-cut customer demands, • You approach large challenges incrementally, preferring a test-and-learn methodology over prolonged heads-down development, • You are self-motivated and proactive, with progress often driven by your own initiative and that of your team, • Experience in a fast-moving startup environment desirable, • You look to uplevel others around you, supporting teams outside of your specific project Key Things to Know • This is a full-time position, • This is a remote-first role, working hours aligned with European time zones Benefits 📍Global remote-first organization 🏥 Private medical insurance* 🏦 Pension scheme matching* 📈 Stock options 👶 Paid parental leave after a year of employment: 12 weeks for primary caregivers, 4 weeks for secondary caregivers 🌴 Flexible time off 🤒 Paid Sick days 💵 Stipend for your home office setup 💻 Excellent gear (Macbook Pro, external monitor, etc.) 👩‍💻👨‍💻 Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another 🏢 Unlimited access to co-working spaces around the globe *Varies based on location Please be aware of fraudulent job offers. Ceros will never request payment, banking details, or sensitive personal information during the hiring process. All official communication will come from a @ceros.com domain or from our Greenhouse email account. If you receive a suspicious message, do not respond and report it to _. This email address is intended solely for reporting suspicious activity. Job applications sent to this address will not be reviewed. At Ceros, we are deeply committed to the recruitment, retention, and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do: • Provide exceptional customer support via emails and calls, • Manage partner requests according to assigned tasks, • Handle account services, data updates, identification issues, and account closures, • Maintain clear and structured case documentation, • Collaborate with internal teams to ensure efficient issue resolution, • Meet team KPIs, • Always be up-to-date with cutting-edge technology, • Securely work with customers’ sensitive information, • Apply the latest and greatest customer happiness practices What you need to succeed in this role: • Excellent English and German skills (C1 for both spoken and written), • Experience in customer support, • Analytical and research skills, • Strong attention to detail and reliability when handling sensitive or legal information, • Positive and responsible attitude, • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: • Background in banking or financial services, • Experience with CRM systems Benefits and Perks: • Fixed schedule: Monday–Friday, 9 AM – 6 PM CET, • Opportunity to work fully remote, • Inclusive international environment, • Compensation in USD, • Good bonuses for referring friends, • Paid intensive training and probation, • Work-life balance, • Responsive management interested in your growth and long-lasting cooperation, • Greenhouse conditions for self-development *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website: _ DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYourApp _.

Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing financial services. We are led by practitioners from the industry and the regulatory community who bring deep domain knowledge to help our clients drive business change and address the most pressing compliance, regulatory, and operational challenges. We provide data-driven, technology-enabled advisory, implementation, and staffing solutions to the regulatory compliance, risk, financial crimes, and capital markets functions of our clients. Founded in 2005, Treliant is headquartered in Washington, DC, with offices in New York, London, Belfast, and Łódź. For more information visit www.treliant.com. Treliant is committed to fostering a diverse, equitable and inclusive environment that values and embraces all races, religions, ages, abilities, gender, sexual orientations, ethnicities, languages, nationalities, political parties, socioeconomic groups and other characteristics that inform an individual worldwide view and experiences and systems of beliefs (“the principles”). We believe in championing every voice and ensuring everyone’s full potential. Responsibilities While the scope of each project may be different, your duties & responsibilities may include: • Working with global clients ingesting large volumes of high frequency time series data, • Working with business users to define application requirements and deliver new functionality, • Involvement in all aspects of SDLC – planning, creating, testing, and deploying software solutions, • Analyzing data and delivering concise insights to business users, • Working as part of a team to deliver solutions, • Assisting in training of junior developers, • Taking ownership of critical activities, • Developing a detailed understanding of how trading operations work within large scale financial organisations Qualifications • Strong educational background – Degree (Masters would be an advantage), • 2+ Years using KBD+ to develop software, • Experience with Unix environments, • Demonstrated client experience and track record developing software solutions, • Good knowledge and experience with SDLC, including design, architecture, developing code, testing, and deployment, • Experience with tick architecture, large scale data capture and data analysis, • Ability to write clean and efficient code, • Experience in other languages like Java, C++ or Python, • Excellent communication skills across all levels of seniority, • Strong interpersonal skills, with good relationship building and engagement skills, • Proficiency in Microsoft Office suite, particularly Excel, Word and PowerPoint We are committed to being an Equal Opportunity Employer and want to build a diverse, inclusive and authentic workplace. If you are interested in this role but don’t tick all the boxes, we encourage you to apply as you may be the perfect candidate for this or other roles. Benefits If you want to be part of a dynamic team of professionals, we invite you to join the team at Treliant. We invest in people, and challenge you to advance your career while achieving your aspirations and goals. Here at Treliant, we pride ourselves on our collaborative team culture, where we embrace diversity of thought and innovation. Career Development - We put an emphasis on personal and professional growth by providing all the training you’ll need to become a highly skilled Treliant consultant. Programs cover Finance, Regulatory, Technology, and Operational aspects of investment banking. Clients – As a Treliant consultant, you will be working with some of the top clients in the financial services marketplace such as top tier Investment Banks. Our roles place you at the cutting edge of the projects on which you’ll be working, and giving you the opportunity to learn from, work with and build relationships with the very best within those companies. Rewards – Treliant offers our permanent staff an excellent total rewards package, including competitive base salary, incentive schemes, flexible healthcare coverage and our company pension scheme. Core Values – Whether you are a Client or an employee, Treliant wants the best for you. All our relationships are based on our Core Values: Deliver Excellence, Constantly Innovate, Treasure Diversity, Be Nimble, Listen First, and Develop our People. Diversity & Inclusion – Treliant is committed to fostering a diverse, equitable and inclusive environment that values and embraces all races, religions, ages, abilities, gender, sexual orientations, ethnicities, languages, nationalities, political parties, socioeconomic groups and other characteristics that inform an individual worldwide view and experiences and systems of beliefs (“the principles”). We believe in championing every voice and ensuring everyone’s full potential. Right to Work Treliant is not in the position to provide sponsorship for this current position and so applicants must be able to work in the United Kingdom without requiring sponsorship. Please note, Treliant receive a high volume of applications for all roles. While we will endeavour to respond to all applicants, this is not always possible. Should you not receive a response to your application within 2 weeks, it is likely that you have been unsuccessful on this occasion. However, we would like to retain your details on our systems and may contact you should another potentially suitable vacancy arise. Treliant LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, colour, national origin, sex, sexual orientation, genetic information, religion, age, disability, or military status in employment or provision of services. When contacted for an interview, an applicant who requires special accommodations due to a disability should notify the office so that proper arrangements can be made.

Treasure Terms of Reference Introduction Emergency Nutrition Network (ENN) is a UK-registered charity dedicated to reducing global malnutrition through knowledge exchange, research, and advocacy. Since its founding, ENN has worked at the forefront of nutrition thought leadership, enabling evidence-based programming and policy development to improve nutrition outcomes in low- and middle-income countries and crisis settings. We work in close partnership with national governments, UN bodies, NGOs, academic institutions, and funders to strengthen the design and delivery of nutrition interventions. Our areas of expertise include infant and young child feeding in emergencies, the management of wasting and stunting, adolescent nutrition, and maternal and infant care for at-risk groups, including through our MAMI initiative. ENN also publishes Field Exchange, a globally recognised technical publication in humanitarian nutrition. ENN is governed by a diverse and skilled Board of Trustees, who provide strategic direction and ensure that the organisation operates in line with its charitable objectives and legal obligations. Our trustees play a vital role in upholding ENN’s values: independence, integrity, collaboration, and field-driven insight. We are now seeking a Treasurer to join our Board of Trustees, oversee financial governance, and support ENN’s strategic direction as we enter our next phase of growth and impact. For more information about ENN, visit our website. The Treasurer Role Being an ENN Trustee is an important, influential and valuable role and as well as ensuring that we are an accountable and well governed organisation you will make an important contribution to our current work and future direction. The Treasurer plays a vital role in overseeing the charity’s financial performance and sustainability; leading the Finance sub-committee (FSC) to inform the board in its decision making. Specific responsibilities include: • Guide the board in its understanding of ENN’s financial strategy, budget management and risk oversight., • Chair the Finance sub-committee, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions., • Relationship with the Finance Manager: Build a strong, supportive, and transparent relationship with the FM. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and the Management Team on financial strategy., • Advise on Auditor identification, engagement and management., • Oversight of ENN’s Reserves Policy and management, • Oversee compliance with UK Charity and Company Law., • Review of ENN’s financial systems and reporting, to the extent they serve project delivery, transparency and accountability., • Approval of ENN’s Banking and Investments, • Backstopping technical resource to Finance Manager, CEO and Chair., • Reporting any financial improprieties or misconduct, • Attend quarterly Board and finance sub-committee meetings and contribute to strategic development Safeguard, respect and demonstrate ENNs values, policies and reputation Required Knowledge and Skills • Extensive senior management experience in finance, with relevant qualifications (AAT / ACCA or equivalent), • Experience in overseeing annual audits, identifying and managing auditors, • Understanding of the role of a Trustee and how Trustees can interact with ENN’s Management Team to best effect., • Experience of multiple income/project organisations., • Experience in the not-for-profit sector is desirable., • Prior experience of working with or on a board is desirable., • Strong inter-personal and relationship-building skills Time Commitment - And our Commitment to You Your commitment in an average year is likely to be 3 pre-fixed board meetings, each of half a day. Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to allocate time to prepare for all meeting and participate in one sub-committee. The Treasurer chairs the Finance sub-committee. Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms. Trustees serve a four-year term, renewable once. Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at, or near, the ENN office in Kidlington, Oxfordshire, every two years. Sub-committee meetings are convened remotely. Ideally you will join the Board in 2026, though we can show some flexibility for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team). Remuneration This is an unpaid, voluntary position. Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies. Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies. Our Values and Commitment to Equality, Diversity & Inclusion ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board. To Apply If you believe you’re the candidate we’re looking for please submit a CV and a covering letter of no more than 2 pages describing your motivation behind applying for the role, as well as explaining how you believe your skills and experience match what we are looking for. Please email this via the button below. If you would like to discuss the role and ENN’s wider remit, please email ENN’s CEO. _ Closing date for applications: 23:00 Hrs. 20th June 2026 Screening Checks Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references. If you already have a transferrable enhanced DBS, please state this in your application. Please also find additional information about ENN on our website. Additional Information About ENN A Letter from the Board of Trustees At ENN we are truly passionate about what we do. Over the past 30 years ENN has become a powerful and recognised name in the nutrition sector, working with others to influence outcomes around the world. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups and communities of practice who are the ‘go to’ networks for their specialisms. Our partners know and trust ENN for quality, rigour and impartiality. Our work makes a real difference in the lives of children in some of the most difficult parts of the world. The ENN-led Operational Guidance on Infant Feeding in Emergencies has become the key global policy guidance and has been endorsed by the World Health Assembly, and our technical leadership and convening has facilitated real change in awareness and a new narrative, challenging siloed approaches to Wasting and Stunting management. Our work has never been more important. Nutritional challenges are growing across the world; undernutrition rates may be slowly decreasing but other forms of malnutrition are on the rise. The positive progress that is being made is unequal and many countries are now facing the double burden of both under and over nutrition. Crises around the world are increasingly protracted and the historical and artificial silos of ‘humanitarian’ and ‘development’ don’t reflect real needs which are much more fluid. Emerging threats, such as the broader impact on nutrition of the COVID-19 pandemic bring new challenges to address. At present our annual turnover is around £1.5m, we employ 20+ staff and engage up to a dozen consultants. With our 2024-28 strategy, we are keen to drive even greater impact by exploring new and innovative approaches and increasing our reach further still. We do so with funding in place from a range of institutional partners and private foundations. We hope the enclosed information helps you to explore ENN and the role. With best wishes, The ENN Board of Trustees Vision Our vision is: ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’ Our History Founded in 1996 in Ireland, ENN has a long and rich history in global nutrition. Following an evaluation of the Great Lakes Emergency in 1995, implementing agencies identified an urgent need to establish a vehicle for capturing programming experiences and preserving institutional memory in the emergency food and nutrition sector. This gave rise to ENN’s publication, Field Exchange, which was first produced in 1996, designed to stimulate critical thinking and learning, influence research agendas and cross-fertilise information and exchange. ENN was generously hosted by Trinity College Dublin for its first eight years, before relocating to Oxfordshire in 2004 and is now a UK registered Charity. "To me, ENN is one of the most long-standing focal points for emergency nutrition technical information and coordination." (ENN partner) Who We Are Now Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. We have three core principles guiding our work: Independent, neutral and impartial ENN is not bound by the views or positions of any one institution and is not a nutrition implementing agency. Any opinions expressed are based on the available evidence and the experience of our rich and diverse network. Driven by our network ENN’s network is made up of practitioners, decision-makers and academics working on nutrition and associated fields all over the world. By supporting their learning and sharing their knowledge, ENN is able to make a unique contribution to turning knowledge into practice. Based on experiential learning and evidence ENN believes that policy and practice can, and should be, informed by evidence and experience. Where this exists, ENN seeks to share the learning from this evidence and experience; where it is missing, ENN advocates for it to be developed or directly supports, and often brokers, its development. Our People ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small operational team. ENN’s Management Team comprises of the CEO, 1 (of two) Technical Director, a Finance Manager, the HR Manager, the Communications and Digital Manager and a Projects Coordinator Lead. As well as our staff, we engage a significant number of experienced specialist consultants on our projects. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. Our Governance ENN is a UK-registered charity (Charity Registration Number: 1115156) governed by the Board of Trustees and a set of ‘Articles of Association’. The Board is currently comprised of 8 Trustees and meets regularly throughout the year, with full board meetings on a quarterly basis. The Board currently has three sub-committees: the Governance & People SC, the Technical SC and the Finance sub-committee, which are responsible for ensuring the highest standards in terms of finance, personnel, and technical expertise and application. As a UK-registered Charity, ENN also files accounts as a UK-registered Company with Companies House (Company Registration Number 04889844). Our Finances ENN is financially supported by a range of institutional donors (including the Irish Government, the EU), charitable foundations (including the Bill and Melinda Gates Foundation and the Eleanor Crook Foundation), as well as UN agencies and INGOs.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Cardiff, London or Remote (UK) | 💰 £76,500 to £103,500 + Options + | You’ll join the Core Borrowing team, a cross-functional group consisting of Credit Analysts, Product Manager, Engineers, Designers, Marketers, Customer Research. The team's ambition is to establish Monzo as the preferred borrowing option for its customers. This will be achieved by continuously enhancing the experience for existing borrowers and developing innovative new products. The credit teams are part of our wider Data Discipline which drives a strong-culture of data-driven decision making across the whole company using powerful, real-time analytics. As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across core lending products. Your responsibilities will include: • Leading analytical initiatives to improve credit underwriting, manage portfolio risk, and support growth, • Supporting the design, implementation and iteration of lending strategies based on data insights, • Monitoring performance of existing strategies and identifying opportunities for improvement, • Developing and maintaining credit models (including cohort performance, risk segmentation, and NPV analysis) to inform strategic decision-making, • Building and enhancing dashboards, data pipelines, and reporting that enable rapid, data-driven decisions, • Collaborating with cross-functional partners in engineering, product, marketing, risk, and control to design and deliver product changes and features, • Assessing long-term portfolio performance and contributing to strategic discussions on portfolio health, • Helping define and document methodology, assumptions, and business impact for leadership and stakeholders Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You’ll be a strong fit if you have: • Experience in unsecured retail lending (e.g., credit cards, personal loans, overdrafts, etc.), • A solid understanding of lending economics, including pricing, risk trade-offs, and portfolio performance metrics, • History of developing and deploying underwriting strategies or credit risk frameworks, • Excellent analytical and data skills - SQL is essential, Python and Looker are a plus, • Ability to translate complex analysis into actionable recommendations and communicate clearly with technical and non-technical stakeholders, • Knowledge of UK lending regulations and how they shape credit strategy, • Experience collaborating with cross-functional teams in fast-paced environments, • Strong project management and organisation skills We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰£76,500 to £103,500 + stock options +_ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. Our Change & Governance team is dedicated to driving efficiencies. We achieve this by improving processes and providing clear, structured procedures, and we hold ourselves accountable for adhering to critical controls for risk mitigation within WFM. You’ll play a key role by… • Driving accuracy and consistency in all WFM-owned documentation and mappings through close collaboration with cross-functional teams., • Partnering with stakeholders to design and deliver continuous improvement initiatives that enhance operational structure and efficiency., • Actively document risks, actions, and plans, and ensure that accountable owners deliver their commitments on time, working with our central Risk team., • Acting compliantly and ensure all risks have the required oversight when implementing solutions., • Contributing to high-impact projects that directly improve service delivery/efficiency within Customer Operations. We'd love to hear from you if you have... • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Technical Proficiency: An appreciation for data with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Product Legal Counsel - Legal (L50) 📍London/Cardiff/UK Remote | 💰circa £100k + Stock Options + Benefits | _ ✨ We’re looking for a Product Legal Counsel to join our team at Monzo, at Senior Legal Counsel level, to help us build one of the best, most innovative banks in the world. You will report to Monzo’s Director of Product Legal and work within a team of product lawyers to give first rate legal advice and support to Monzo’s Product Collective, including areas like borrowing, personal and business banking. In this role, you’ll work closely with Monzo’s product collectives to build and deliver banking products, and support the team in making money work for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to improve our customers’ financial lives. Your day-to-day: • You’ll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK., • In particular, you will:, • Partner with product managers to advise on legal matters relating to our borrowing, personal or business banking products and and advise on the legal and regulatory requirements for a growing bank., • Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation., • Coordinate and collaborate on legal matters with teams across Monzo including the Compliance, Risk and Control, other control functions and business teams., • Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers., • Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities., • Help colleagues in the Legal Team to build a world-class and scalable, high performing Legal team by testing and developing new ways of working., • You’ll work closely and collaboratively with Monzo’s Director of Product Legal, General Counsel of MBL and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams., • You’ll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams., • You’ll work with Monzo’s Director of Product Legal, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo’s governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements., • You’ll support Monzo’s global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements., • You’ll work with the Legal and Board Governance collective to improve the commercial management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability., • You’ll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. We’d love to hear from you if: • You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector., • You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in consumer credit, payments and banking conduct rules., • You have demonstrated experience of advising on laws and regulations relevant to financial services, in particular consumer credit, payments and banking products. You are able to explain complex regulations (including the Consumer Credit Act and Payment Services Regulations) in a simple way and you look for innovative ways of solving problems., • You have experience advising on the content of regulated financial promotions and supported marketing teams with legal issues relating to the marketing of financial products., • You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders., • You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects., • You have good interpersonal and team player skills and can evidence working across a network of cross-functional stakeholders to collaboratively solve problems., • You are a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions., • You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions. You are always looking for new ways to improve the efficiency and scalability of legal processes and systems., • You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment., • You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo! The interview process: Our interview process involves 3 main stages: • Recruiter call, • Initial call, • Full loop: Technical and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com What’s in it for you: 💰 circa £100k ➕ plus stock options & benefits ✈️ We can help you relocate to the UK [✅ We can sponsor visas] 📍This role is based in our London office. If you are not based in London, we're open to discuss this on a case by case basis. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote (UK) | 💰 £155-175,000 + Options + _ About the team: Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. With our Flex product we’re reinventing credit cards to give customers more visibility and control over their spending. Our portfolio is growing rapidly and we’re expanding our team to support our future growth ambitions. We’re looking for a Director to lead the credit strategy for Flex originations. You will lead the team responsible for developing the credit and pricing strategies as we evolve our existing propositions and develop new products and distribution strategies. Our credit teams are part of our Data Discipline which drives a strong culture of data-driven decision making across the whole company. We’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses. Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you’ll contribute: • Lead a team that will develop credit and pricing strategies for our growing range of Flex products and distribution channels, • Work closely with squad leadership to develop and execute an ambitious growth strategy for Flex, • Oversee the development and maintenance of the NPV models and affordability strategies that underpin the Flex underwriting decisions, • Promote a culture of proactive, high quality analysis and ensure we have the right credit capabilities, infrastructure and talent in place to scale safely, • Collaborate with the Decision Science team to maximise value from our internal and external data through cutting-edge ML models, • Partner closely with key stakeholders including Capital, Impairments and Forecasting, Financial Health (Collections and Recoveries), Finance, Second Line Credit Oversight, • Be a member of the Borrowing Leadership Team which drives Monzo's overall borrowing strategy You should apply if: What we’re doing here at Monzo excites you! • You have multiple years of experience in unsecured lending, especially credit cards, • You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities, • You have a working understanding of the regulations that apply to lending in the UK, • You have experience working at banks with growing lending portfolios, • You have track record leading analytical teams, • You are a clear and precise communicator, able to cut through complex problems and articulate decision points for our executive team, • Are comfortable working in a fast-moving and changing company, • (Ideally) you have working knowledge of SQL and Python The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • Recruiter call, • Initial call with the hiring manager, • Final loop of interviews meeting the team Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com What’s in it for you: ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-NJ1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Our Healthcare team was formed in 2021, with a team of Specialist Relationship Managers supporting lending and banking needs for Care Home operators, Specialist Care operators and Children’s Day Nurseries. Allica has built a reputation of expertise within the sector and delivering for our introducers and direct customers within the sector. In addition to providing outstanding service, our Specialist Relationship Managers build deep levels of understanding and trust with their care customers, and get to understand their ambitions, goals and motivations. Allica Specialist Relationship Managers support their customers through the provision of appropriate Allica Bank products including Business Current Accounts, Savings Accounts, Commercial Loans, Asset Finance and Working Capital Facilities. As a relatively new Bank, our customer portfolios are built to allow for growth, so new business development is a critical part of the role, and our Specialist Relationship Managers must be confident and capable of winning new business. In addition to approaching potential Healthcare SME customers directly, Specialist Relationship Managers will bring – and continue to build – a strong network of local trusted SME advisors such as accountants (but not commercial finance brokers – these are looked after by our dedicated broker team). We expect our Specialist Relationship Managers to be recognised as sector experts, trusted partners and business financial experts in the healthcare sector. This role is primarily focussed on Growth & Business Development, and the successful candidate will build their portfolio from scratch from new business they win, and manage these relationships once onboarded, supported by an in-team Portfolio Manager. Be the go-to Specialist Relationship Manager for care operators across the country through strong and trusted external relationships. You will be the face of Allica Bank in your business networks and will be expected to be highly active and visible in business groups and with professionals. Build and Relationship Manage a portfolio of Healthcare SME customers, understanding customer’s needs and business aspirations, and looking for opportunities to support them via Allica Bank products and services and through your external network. Originating Healthcare SME lending opportunities from initial enquiry through to completion, including writing credit papers in line with Allica’s credit policy and appetite as well as working with operational teams to ensure smooth delivery. Create and deliver the business plan for your sector, including new business objectives, and actively managing your objectives and personal development plan. Transaction Debt levels will typically be in the range of £0.5-£10m. Responsible for all in life customer management, to include monitoring of covenant compliance, monitoring of quarterly customer MI, providing feedback, customer reviews, review of Audited Accounts, analysing cashflow forecasts, and business plans. Work with the existing team of Specialist Relationship Managers who focus on broker introduced business to build overall team profile across the sector. Working closely and collaboratively with all areas of Allica, including our Business Development and Accountancy Partnership Teams. to maximise the opportunity to present a strong and unified proposition to our target markets. Being a positive contributor to Allica’s culture, and always promoting our values of In it Together, Lead by Example, Need for Speed, Straight Bat, and Own It. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Highly capable Business Developer and Relationship Manager with a long-term track record of building high-value, trust based and long-lasting referral relationships. A deep understanding of the Healthcare Sector and SME banking, which must include a strong background in commercial lending to the care sector. You will be able to demonstrate a history of exemplary level of service, and of exceeding new business targets. Excellent interpersonal and communication skills together with evidence of strong career progression and/or exceptional performance. You’ll be able to evidence an ability to work expertly with customers, colleagues, and advisors to structure new lending proposals and write credit applications. A proven track record in providing excellent customer service, and in generating new income opportunities whilst effectively managing credit risk. You’ll demonstrate an ability to analyse and review financial accounts and associated information. #LI-Remote #LI-AD1 Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Position at Moneycorp Please note: we are offering this position as a fixed term contract. Who We Are Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business. Who You Are / Your Next Challenge The Data Engineer plays a critical role in enabling Finance & Treasury to deliver accurate, timely, and insight‑driven reporting by building scalable data solutions, maintaining core data infrastructure, and supporting the modernisation of Finance systems. This role is responsible for engineering robust data pipelines, managing datasets across the Microsoft Fabric platform, and ensuring Finance has reliable, consistent, and governed data to support transformation, automation, and improved operational efficiency. As Finance undergoes significant change, the Data Engineer will be a key technical contributor—helping shape new ways of working, supporting system enhancements, and ensuring Finance is equipped with modern, resilient data capabilities. Role Responsibilities SQL, Data Extraction and Transformation • Design, develop, and maintain SQL data structures within Microsoft Fabric, writing efficient SQL queries and Python‑based transformations to support scalable data pipelines and optimise performance across Lakehouse and Warehouse workloads., • Build and maintain reporting datasets optimised for analytics and visualisation, implementing Slowly Changing Dimension (SCD Type 2) logic to support historical reporting and data accuracy., • Ensure data security and integrity throughout the medallion architecture, enforcing access controls, auditing data changes, and ensuring accurate, consistent data is delivered, • Develop and maintain Power BI semantic models and model layouts built on Microsoft Fabric Gold‑layer datasets, ensuring secure, performant, and well‑governed reporting models for dashboards and analytical consumption., • Support the onboarding of new data sources into Microsoft Fabric by working with DevOps teams on secure connectivity, API integrations, and operational ingestion processes., • Design and develop data pipelines and queries, for efficient data extraction and transformation., • Write and maintain production-level code to support lead management and Finance systems, ensuring scalability, performance, and reliability., • Development and maintenance of complex datasets needed for reports, dashboards, and visualisations., • Troubleshoot database-related issues., • Monitor and optimize database performance, identifying and resolving bottlenecks and inefficiencies., • Conduct regular reviews of SQL code and queries for performance improvements, • Ensure data security and integrity., • Stay updated with the latest database technologies and best practices. Data Warehouse • Implement best practices for data modelling, ETL processes, and data integration., • Optimise data warehouse performance through efficient query design, indexing strategies, and data partitioning., • Stay updated on emerging trends and technologies in data management and analytics and evaluate their potential impact on our data warehouse architecture. Finance System Infrastructure, • Support configuration changes as needed to meet Finance & Business requirements., • Take ownership of upgrade processes including testing and configuration changes, ensuring the current system is fit for purpose for Finance users., • Facilitating with the implementation of the new functionality arising from the upgraded software.What we’re looking for: Essential, • Extensive SQL experience:, • Working with relational databases (e.g., SQL Server, Oracle, MySQL)., • Strong proficiency in SQL, T-SQL and SparkSQL., • Proven background as a SQL Analyst / Developer or Data Engineer., • Experience working with structured and unstructured data sources., • Experience writing stored procedures and production‑level data transformation code., • Previous experience of working in a fast-paced environment, • Knowledge of software development best practices., • Strong analytical mind, excellent attention to detail., • Good interpersonal and communication skills both written and verbal., • Good analytical abilities, with an enquiring mind., • Robust, capable of clearly and strongly articulating position. Desirable, • Hands‑on experience with Microsoft Fabric., • Advance development experience, most notably with programming languages such as python., • Power BI model development and semantic modelling., • API setup/testing experience (e.g., Postman)., • Experience with cloud platforms and modern data architectures., • Experience within financial services or regulated environments., • Advanced Excel skills. Education:, • Bachelor’s degree in Computer Science, Information Systems, STEM, or related field., • Certifications in Python, PySpark, or cloud technologies are desirable but not essential. Please note: This is a full-time, fixed term contract with an opportunity to work in a hybrid working model within our Finance Transformation team based in our London office. What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance. Interested? If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button For company news, announcements and market insights, visit our . You can also find Moneycorp on , , , , , where you can discover how we are leading the way in global payments and currency risk management. Diversity and Inclusion Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.

📍 London, Cardiff or Remote in the UK | | ✨| Check out our _ 🚀 What you’ll be working on: The Analytics Engineering team is responsible for building downstream data models from backend services with the desire to make our Data Warehouse a genuine competitive advantage for Monzo. We want a discipline capable of building an amazing Data Warehouse to support decision making, Business Intelligence, key financial reconciliation processes and best in class analytics and Data Science. You’ll enable our data driven approach, and: • Support the building of robust data models downstream of backend services (mostly in BigQuery) that support internal reporting, machine learning as well as financial and regulatory use cases., • Focus on optimisation of our Data Warehouse, spotting opportunities to reduce complexity and cost., • Help define and manage best practices for our Data Warehouse. This may include payload design of source data, logical data modelling, implementation, metadata and testing standards., • Set standards and ways of working with data across Monzo, working collaboratively with others to make it happen., • Take established best practices and standards defined by the team, applying them within other areas of the business., • Investigate and effectively work with colleagues from other disciplines to monitor and improve data quality within the warehouse., • Contribute to prioritisation of data governance issues, • We all own and support the pipelines we contribute to, and on call support out of hours will be expected from time to time as part of this role We’d love to hear from you if… • You enjoy working with cross functional fast moving teams and are passionate about serving small businesses., • You are able to think strategically about the Business Banking product and how our underlying data models will unlock more insights for our team and more value for our customers., • You have a strong passion for data modelling, ETL projects, and Big Data., • You enjoy working with data streams from various services, such as financial, transactional, and operational systems., • SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts., • You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. Nice to haves • Any experience working within a finance function or knowledge of accounting., • Experience working in a highly regulated environment (e.g. finance, gaming, food, health care)., • Knowledge of regulatory reporting and treasury operations in retail banking, • Exposure to Python, Go or similar languages., • Experience working with orchestration frameworks such as Airflow/Luigi, • Have previously used dbt, dataform or similar tooling., • Used to AGILE ways of working (Kanban, Scrum) The Interview Process: Our interview process involves 3 main stages: • 30 minute recruiter call, • 45 minute call with the hiring manager, • Take home task, • 2-part final stage Our average process takes around 3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Huntswood is seeking experienced Secured Lending Collection Advisers to join a team focused on Secured Lending Collections for a large bank. This role will primarily involve inbound and outbound telephony, supporting customers in financial difficulty, including those who may be vulnerable. You will manage inbound and outbound calls to negotiate payment plans that balance customer needs with business goals, while providing clear guidance on account status and options. You will maintain accurate records, escalate complex cases when needed, and ensure all activity complies with policy and regulation. Role overview: Location: Working from home Duration: 4 months Rate: £200 a day - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this Start Date: Monday 15th September 2025 Shift: 09:00 to 17:30, Monday to Friday As a Collections Advisor you will have: • Proven experience in secured lending collections telephony role within a banking or lending environment, • An understanding on secured lending products is essential, • Strong ability to engage with and support vulnerable customers, • Comfortable working in a fast-paced, compliance-driven setting, • Excellent communication and empathy skills, • Ability to use multiple systems and update where necessary About us: Huntswood is a market leading UK contract recruiter. We are experts in sourcing skilled and qualified specialists for both large-scale client projects and niche interim appointments. By joining our team of experienced associates, you will begin a relationship with Huntswood which will open doors to more contract opportunities in the future. Interested in this Secure Collections Advisor opportunity? Apply now. To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

Ideals is a global B2B SaaS product company recognized as _ in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include: _: A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows. _: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way. Ideals is among the Top-5% of companies on _, as rated by Sales professionals. The Sales team has been a driving force behind our impressive 30%+ year-over-year growth, consistently generating millions in revenue. To support the expansion of the Ideals VDR line of business in the UK, we’re looking for a Business Development Manager based in London. You’ll proactively prospect outbound opportunities, acquiring new customers with the ultimate goal of closing deals. As a front-line, quota-carrying team member, you will actively reach out to new customers and oversee a pipeline of opportunities. Engaging proactively with C-suite and key decision-makers across Finance, Banking, and other sectors, you’ll accelerate our continuous revenue growth in the the UK market. Tools we use: LinkedIn Sales Navigator, HubSpot, AmpleMarket, Aircall, Clay Build relationships with key stakeholders and industry influencers throughout London Deliver sales targets by focusing on new customer acquisition Proactively build and manage a pipeline, working with strategic X accounts and constantly developing new opportunities Actively contribute to the execution of the sales and marketing strategy for the X region Take part in arranging _ events, enhancing Ideals' visibility Deliver compelling product presentations to clients Structure, negotiate, and close deals Consistently share insights and provide updates to customers Provide relevant customer feedback to the product development and management teams Collaborate with Customer Success and Inside Sales to grow customer satisfaction and the company’s revenue 3+ years of experience in a full 360 – from origination to closing – within B2B or professional services sector Ability to effectively engage with C-level decision-makers A track record of successfully managing pipelines and closing deals Exceptional business communication skills to structure persuasive pitches and navigate client discovery Screening call with the Talent Acquisition Specialist (30-45 mins) Hiring Manager interview (60 mins) Role Play with the Hiring Manager (60 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities Tailored Wellness Package for your physical and mental health Funding for sports competitions 25 business days of paid time off per year Paid health-related time-off Team-building offline and online events Budget for meetups with your local team Generous internal referral program Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. _. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ FinHealth, Team Manager. 📍Remote | 💰 £32,200 - £40,750 +_ About us: We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Financial Difficulties Team: In our department we're responsible for making sure we support our customers who are in potential or actual financial difficulties. It's our role to assess the customer situation and provide the right level of support for them. This could be supporting them with a lending product they have with Monzo through a repayment plan, offering Breathing Space or it could be through signposting them to a different organisation if their financial difficulties span much wider than just Monzo. We currently have 3 different areas within our department. These are; Collections where we support all of our customers who are in or potentially in financial difficulties through our In App Chat function. We also call customers back and deal with some email queries when the customer prefers those channels. The second area is Recoveries. This is where we support customers who are much further into the collections journey and have often already defaulted on their lending product. The final area is our Back Office function where we support customers through our third party processes and partners. What you’ll be working on: As a Team Manager, you have two main focuses: • Helping each member of your team with their personal and professional development, listening to them, guiding them through hard times and celebrating their successes., • Making sure our customers are happy, satisfied, and their issues are fixed quickly and completely. This will involve organising people around you and taking quick action when you see a problem coming – whether it's helping to build scalable processes that are fit for purpose, supporting a training need, or addressing something going wrong. This role can be done by someone who is Distributed or based in the Cardiff Office. You will work 37.5 hours per week Monday to Friday including 1 weekend in 8. Shifts will mainly be between 8am - 8pm, on a rotational basis. Your day-to-day • Managing a Team of 10-12 COps (although this may sometimes stretch up to 15 as we’re growing so quickly), by holding weekly meetings with your Team members - as individuals and as a group, • Instilling a strong customer-centric culture and making sure everyone stays focused on what really matters: helping our customers with their financial lives, • Coaching and supporting your team to achieve their personal, professional and performance goals, • Empowering others to spot opportunities to make a difference to customers and Monzo’s ways of working, • Helping your team with the most difficult queries and building their knowledge around complex issues, • Managing performance by giving sometimes difficult feedback and helping your Team members to improve and learn, • Regularly reviewing the quality of your team’s customer interactions to identify areas of potential improvement, both individually and structurally, • Ensuring the secure storage and maintenance of sensitive personal data and performance related documents for reports, • Motivating your Team – we're growing fast and need to make sure COps stay engaged during challenging periods of demand, • Ensuring everyone in your Team feels they have a voice, • Working closely with other Team Managers to ensure that best practice is shared, • Aggregate the feedback from your Team into the Domain and wider COps leadership, to ensure we continue to improve on our processes and tooling, • Would also be to champion and embed change and to be a role model for the team, • Supporting our customers directly when there is a business need You should apply if: • You're a UK resident and currently work in the UK (our roles are only distributed within the UK), • You already have the right to work in the UK, • You have experience working in the Tech, Financial or Contact Centre environments, • Experience in coaching and supporting colleagues is essential, • You will have a working knowledge of HR processes, including performance and absence management, • Being an SME in Financial Health at Monzo and have completed Financial Health Collections and vulnerability training would be an advantage, • You have an empathetic and developmental leadership style, • You have experience of motivating teams working on ongoing operational work, • You're very hands-on and solve problems when you spot them, • You're comfortable moving fast and in control Working in Financial Difficulties, Collections or Recoveries Management in a leadership role is preferred, but not essential. The Interview Process: Our interview process involves 2 main stages: • Application, • Recruiter call, • Interview (1 Hour Role Specific) The Start Date for this role is Monday 15th September 2025 What’s in it for you: 💰 £32,200 - £40,750 depending of level of experience. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-GM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London/Cardiff/UK Remote | 💰£92,500-£125,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives because Money never felt like Monzo ❤️ Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. Data is crucial to the success of this mission and Borrowing Analytics Engineers are at the core of how we build, scale and re-architect our Borrowing Data Warehouse to enable Monzo to make better decisions, faster, and help serve Monzo’s customers better. ⭐Our Analytics Engineering team Our Analytics Engineering discipline works in the intersection between data, engineering and our collectives - Money, Borrowing, Operations and Financial Crime and beyond. The AE teams are responsible for building downstream data models from backend services with the desire to make our Data Warehouse a genuine competitive advantage for Monzo. We want a discipline capable of building a reliable and scalable Data Warehouse to support decision making in a cost effective and performant manner. Managers within Data have two primary responsibilities; people and technical products. Your focus will be on helping engineers with their personal and professional development, listening and guiding them through hard times and celebrating their successes. You will also be leading and participating directly in technical initiatives and helping Monzo shape its Data organisation, ensuring the team focuses on valuable work, shipping things with a level of care and attention to detail. There will be a strong focus on delivering best practice across all of our data discipline and helping bring a new level of maturity around Data Governance principles, working in collaboration with others to deliver this. 🔑You’ll play a key role by... Working in a multi-disciplinary team, you will: • Be a hands on leader in building a discipline of exceptional analytics working to make Data at Monzo the gold standard within the industry., • Nurture between 6 and 7 engineers, supporting, coaching and developing high performing engineers through regular 1:1s, continuous feedback and relationships with others., • Aid prioritisation of initiatives and projects, working closely with other leads for each of our Monzo collectives., • Be hands on through participating in the review cycle, architecture and design leadership and development of your own changes to the pipelines, • Be part of the hiring team within Analytics Engineering, • Work closely with other leads to deliver a scalable, consistent approach to governance and best practices., • Drive effective project management of central Analytics Engineering projects, ensuring they’re well scoped and delivered to deadlines., • Establish yourself as a trusted partner to various collectives and the leadership team, with the capacity for getting things done, be it either hands-on or by leading others., • We all own and support the pipelines we contribute to, and on call support out of hours will be expected from time to time as part of this role 🤩We’d love to hear from you if… You have experience managing or mentoring the performance and development of high-performing engineers. • You have strong experience in data warehousing architecture at scale, • You have experience and a passion for leading data warehousing, data visualisation, big data or ETL projects as an analyst, developer, designer or architect., • You know what it takes to hire great engineers within the data space., • You’re equally comfortable working hands on and leading a team. Nice To Haves: • Any experience working within a finance or banking environment, • Experience working in a highly regulated environment (e.g. finance, insurance, gaming, food, health care)., • Experience with any of our stack of dbt, BigQuery and Looker Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£92,500-£125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps Recruiter Screening Call Initial Call Final Loop (3 sessions - case study, collaboration and people leadership This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ For more insight into the AE team at Monzo, check out our _ with John Azzopardi one of our Senior Leaders in AE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our, and 2024_ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. #LI-AS #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know… Start Date: 20 July 2026 Salary: £27,081.60 (enhanced rate applies between 9pm – 11pm) Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. You will be invited to a short interview should your application be successful at the inital stage. Your CV must demonstrated 1 year telephony experience in handling inbound telephone calls. Who we are looking for… A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential Values we look for you to have... Process Excellence - doing things well means something to you and you will always strive to improve on your work Collaboration - you enjoy working with others and you like working as a team player Communication - You can speak and write clearly and in a confident manner Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others. Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Critical thinking - you are abl to think logically when making decisions Solution Orientation - having a forward thinking mindset focused on resolving challenges Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Follow Dispute processes to ensure customer satisfaction Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Financial Customer Service Advisor - Glasgow (City Park) Full-Time | Permanent | £26,000 - £28,500 Looking to take the next step in your banking career? We're hiring Financial Customer Service Advisor to join a fast-paced and highly supportive fraud team based in Glasgow City Park. In this role, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity if you have a background in banking and enjoy problem solving, helping customers and making a real difference every day. If you have at least 12 months' experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Financial Customer Service Advisor. What You'll Be Doing As a Financial Customer Service Advisor, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For To succeed as a Financial Customer Service Advisor, you should have: Minimum 12 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is highly desirable. Salary & Benefits £26,000 - £28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Working Hours 40 hours per week (full-time permanent) Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday - Sunday Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database