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Personal driver jobs in United Kingdom

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  • Driver
    Driver
    3 days ago
    £30000–£40000 yearly
    Full-time
    London

    We are seeking a reliable and professional Plant Hire Delivery Driver to join our team. The successful candidate will be responsible for delivering equipment efficiently and safely to various locations, ensuring customer satisfaction. This role requires excellent driving skills, organisational ability, and a strong commitment to safety and punctuality. Duties • Safely operate a van to deliver goods to designated locations within the scheduled timeframe, • Load and unload items, including heavy lifting when necessary, ensuring proper handling and securing of cargo, • Plan delivery routes to optimise efficiency and minimise delays, • Communicate effectively with dispatch and customers regarding delivery times or any unforeseen issues, • Complete all necessary documentation accurately, including delivery logs and receipt confirmations, • Conduct routine vehicle inspections before and after shifts to ensure roadworthiness and report any maintenance needs, • Adhere to all traffic laws and company policies during deliveries, • Assist in warehouse activities as required, including stock organisation and inventory checks Requirements • Proven experience as a delivery driver or in a similar role, preferably with commercial driving experience, • Valid driver’s licence with a clean driving record, • Experience with warehouse operations and heavy lifting is advantageous, • Strong communication skills to liaise effectively with team members and customers, • Ability to handle physical tasks such as lifting heavy items safely and efficiently, • Organised with excellent time management skills to meet delivery deadlines, • Knowledge of local roads and traffic regulations within the area of operation, • Ability to work independently with minimal supervision while maintaining high standards of safety and professionalism Benefits: • Company car Work Location: On the road

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  • HGV CLASS 1 (C+E) DRIVERS - £19.00 - £30.00 PER HOUR
    HGV CLASS 1 (C+E) DRIVERS - £19.00 - £30.00 PER HOUR
    1 day ago
    £19–£30 hourly
    Full-time
    Rainham

    D&I Recruitment is currently recruiting reliable and motivated HGV Class 1 (C+E) drivers for ongoing trunking work. This is a depot-to-depot role focused on safe and efficient transportation of goods. Drivers will complete trunking routes only — no store deliveries — ensuring smooth trailer movements across the network. ——————————————————————— We are hiring for the following locations: • Dunstable, • Park Royal, • Southall, • Feltham, • Heathrow, • Barking, • Dagenham, • Dartford, • Chelmsford, • Basildon, • Enfield, • Radlett, • Maidstone, • Gatwick, • Croydon All routes are depot-to-depot trunking only. ——————————————————————— Requirements • Afternoon into Nights - Start time from 1200-2000, • Weekdays and Weekends, • Basic English communication skills, • Minimum 12 months since obtaining HGV licence C+E (Class 1), • Minimum 6 month driving experience C+E (Class 1), • Valid UK HGV Class 1 (C+E) licence, • Settled or Pre-Settled Status, • National Insurance Number All applications are treated confidentially and professionally. ——————————————————————— Key Responsibilities • Depot-to-depot trunking work, • Trailer swaps between depots, • Safe and compliant operation of HGV vehicles, • On-time deliveries and collections, • Secure transport of goods, • Vehicle checks before and after shifts, • Compliance with road safety and legal requirements ——————————————————————— PAYE Pay Rates Monday to Friday – £19.00 per hour (first 8h) Overtime after 8h – £23.50 per hour Saturday – £22.00 per hour (first 8h) Overtime after 8h – £23.50 per hour Sunday – £24.00 per hour (first 8h) Overtime after 8h – £25.00 per hour Bank Holiday – £30.00 per hour (all hours) [After 12 Weeks] Monday to Friday – £19.50 per hour (first 8h) Overtime after 8h – £24.00 per hour Saturday – £23.00 per hour (first 8h) Overtime after 8h – £24.00 per hour Sunday – £25.00 per hour (first 8h) Overtime after 8h – £25.00 per hour Bank Holiday – £30.00 per hour (all hours) ——————————————————————— Benefits • Flexible working schedule, • Competitive hourly rates, • Weekly pay (every Friday), • Holiday Pay, • Option to opt in to a Private Pension scheme, • Supportive recruitment process ——————————————————————— How to Apply If you meet the requirements and want to start immediately, contact our team. We are happy to answer any questions. D&I Recruitment Office 115, Ceme Campus, Marsh Way, Rainham, Essex, RM13 8EU ——————————————————————— Our Commitment We provide equal opportunities and treat every application with professionalism, confidentiality, and respect. Our goal is to match drivers with reliable long-term work in a supportive environment. ——————————————————————— About Us D&I Recruitment specializes in placing professional drivers into compliant, well-paid roles across the UK logistics sector. We prioritize safety, efficiency, and driver satisfaction. ———————————————————————

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  • HGV Class 2 Driver
    HGV Class 2 Driver
    7 days ago
    £15–£17 hourly
    Full-time
    Morden

    Location: Morden, London, SM4 4LF Salary: £15.00–£17.00 per hour + overtime + bonus Job Type: Full-time, Permanent Hours: Approximately 40 hours per week Work Location: In person Join Our Growing Commercial Removals Team We are a small, reputable London-based company specialising in high-end commercial removals. Due to continued growth, we are looking for an experienced Class 2 HGV Driver / Removals Professional to join our friendly and hardworking team. This is an excellent opportunity for someone who takes pride in their work, enjoys working as part of a team and is committed to delivering a professional, high-quality service to customers. The Role As a Class 2 HGV Driver / Removals Porter, you will combine professional driving responsibilities with hands-on removals and porter duties. Your responsibilities will include: • Acting as a professional and friendly point of contact for customers., • Keeping customers informed throughout the removal process., • Driving 18-tonne, 12-tonne, 7.5-tonne and 3.5-tonne vehicles between warehouses and customer locations., • Carrying out vehicle checks and ensuring vehicles are clean, fuelled, roadworthy and legally parked., • Complying with all relevant driving laws, regulations and restrictions., • Safely loading, unloading, handling and transporting customer goods., • Working efficiently as part of a removals team., • Planning moves and deliveries carefully to ensure a smooth and professional service., • Providing excellent customer service at all times., • Following company policies and procedures relating to driver, vehicle and workplace safety., • Carrying out general removals and porter duties as required. About You We are looking for someone who is experienced, reliable, professional, physically fit and customer-focused. You must have: • At least 3 years' experience in the removals industry., • At least 2 years' goods vehicle driving experience., • A valid Category C (Class 2) driving licence., • A valid Digital Tachograph Card., • A valid Driver CPC., • A clean driving licence; minor infringements may be considered., • Good spoken English and the ability to communicate effectively with customers and colleagues., • A polite, presentable and professional manner., • A positive attitude and willingness to support the wider team., • The ability to carry out physically demanding removals work safely and efficiently. Working Pattern • Full-time, permanent position., • Approximately 80% local work / 20% UK-wide work., • 6 days one week and 5 days the next, subject to legal driving and working-time requirements., • Overtime opportunities available. What We Offer • £15.00–£17.00 per hour, depending on experience., • Overtime available., • Bonus opportunities., • Company pension., • Life insurance., • Health & wellbeing programme., • Free/on-site parking., • Uniform provided., • Permanent position with a growing company., • Friendly and professional working environment., • Opportunities for development and progression. Important Information All successful applicants will be required to undergo a DBS check as part of the recruitment process. Apply Today If you are an experienced Class 2 HGV Driver / Removals Professional looking for a permanent position with a growing London-based company, we would love to hear from you. Benefits: • Company pension, • Free parking, • Health & wellbeing programme, • On-site parking Work Location: In person

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  • PCO Driver
    PCO Driver
    14 days ago
    £15–£40 hourly
    Full-time
    London

    TfL Private Hire Driver - iDRIVE Location: London & Surrounding Areas Job Type: Self-Employed / Flexible Working Company: iDRIVE Private Hire (MBSA Services Ltd) About Us iDRIVE is a growing London private hire platform committed to providing reliable, professional and customer-focused transport services. We offer local journeys, airport transfers, executive travel, school runs and business transport across London. Role Overview We are currently seeking professional TfL Licensed Private Hire Drivers to join our growing network. This is an excellent opportunity for drivers looking for flexible working hours and access to a range of booking opportunities. Responsibilities • Provide safe and professional transport services, • Deliver excellent customer service, • Arrive punctually for bookings, • Maintain a clean and presentable vehicle, • Follow TfL regulations and company standards, • Complete local, airport and long-distance journeys Requirements • Valid TfL Private Hire Driver Licence, • Valid UK Driving Licence, • Good communication skills, • Professional and customer-focused attitude, • Smartphone compatible with the iDRIVE Driver App, • Suitable private hire vehicle (preferred) What We Offer ✅ Driver-focused platform ✅ Flexible working hours ✅ Airport transfer opportunities ✅ Local and long-distance journeys ✅ Executive travel opportunities ✅ Fast onboarding process ✅ Dedicated driver support ✅ Growing London private hire network. iDRIVE - Let's Drive London Together. 🚖

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  • Team Member
    Team Member
    18 days ago
    £12.71–£13.5 hourly
    Full-time
    London

    Real hours. Real food. AM & PM shifts but never finish past 11pm. Location Fitzrovia - 2 min walk from Goodge Street, 4 min walk from Warren Street. 5 min walk from Euston Square. WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. We are a premium health food brand in Central London. We're hiring people who want a proper hospitality job as part of a happy team — without the chaos, the midnight finishes, or the unpredictable rotas. We are busy Monday to Thursday then things for the rest of the week are more chill. This is a busy place where time flys. If you're looking for consistent shifts, a clear finish time, and a path that actually leads somewhere — read on. Team Member Plus Already have hospitality experience? This is the step up, we have a Aces in places strategy to bring out your best skills — running the protein section, owning the finish, and being the person who knows the menu inside out, being the customer service ace to bossing delivery drivers about. What you'll actually be doing We work a counter service (think subway style), we greet customers build their health box and move onto the next with a smile. Then comes the evening shift where the business really wakes up, if you want quiet and relaxed this is not it, we thrive on the busy but fun environment. We do a lot of delivery's on Deliveroo uber etc, we have a special section for that where you can demonstrate your skills from pure speed and energy to attention to detail checking bags, tickets etc. We aim to bring out the best of your skills. Your tasks are build up from Run the protein section — Presentation on every plate.Serve the salads - Portion the right weight of salad and present well Own the finish — dressings, garnishes, the final check before it goes out.Pack deliveries properly — Uber Eats and Deliveroo orders that actually look good when they arrive.Know the menu — recommend sides, explain what things are, handle the questions.Production - of grab and go items and saladsJuice and smoothie station - Mix up some healthy drinksHelp new starters — show people the ropes the way you were shown them. Ideally this is you • You've done hospitality before — you know the pace, you know a busy rush., • You take pride in your work — a messy dish makes you wince, not shrug., • You're solid with customers — friendly, clear and confident, • You show up for your teammates — on time, ready, consistent., • If you want to grow — this isn't the end of the road, it's the next step. Who it's not for • Anyone expecting to stand around and not do much, • Anyone not really wanting to integrate into a team but just do their own thing WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. How things move from here. In store interview- Trial shift- Start

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  • Driver and Dog Walker
    Driver and Dog Walker
    29 days ago
    £15 hourly
    Full-time
    London

    ZEN DOG — DRIVER & DOG WALKER WANTED We’re looking for a reliable, caring and easygoing Driver & Dog Walker to join our team. Hampstead & Surrounding areas inc Central London 7 am – 1 pm, Monday–Friday, with potential overtime + some weekend cover £15 per hour + extra pay for overnight boarding Self-employed Company vehicle provided Fuel & parking covered Up to 4 dogs per walk What does a typical day look like? Your day will usually start around 7 am, collecting dogs from their homes across Hampstead and the surrounding areas. By around 8 am, you'll arrive at Hampstead Heath or Kenwood House for a 1–2 hour walk with up to 4 dogs. After the walk, you'll drop the dogs home, before collecting the next group and heading out for another walk. The morning will generally consist of pick-ups, walks, drop-offs, and caring for the dogs. You'll be outdoors and on your feet for much of the day, so you need to be comfortable with long walks in all weather. About you We're looking for someone who is: • A genuine animal lover, • A confident, responsible driver with no points on their licence, • Physically fit and happy with walking long distances every day, • Very attentive to the dogs in their care, particularly as some may be injured, elderly, or have individual needs, • Punctual, reliable and trustworthy, • Caring, easygoing and naturally Zen, • Able to take initiative and work independently, • Personable and confident when dealing with clients, • Based locally in or around the Hampstead area, • Able to provide a clean, well-kept and appropriate home environment for dog boarding Previous professional dog-walking or animal-care experience is preferred, but above all we're looking for someone who is responsible, caring and genuinely loves dogs. If you love being outdoors, enjoy working with dogs and think you'd be a good fit for Zen Dog, we'd love to hear from you. To apply, please send us your CV, a little about yourself, your experience with dogs, your driving experience and where you're based.

    No experience
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  • SANTA & ELF ACTORS WANTED - Open Top Bus Tour
    SANTA & ELF ACTORS WANTED - Open Top Bus Tour
    1 month ago
    Part-time
    London

    SANTA & ELF ACTORS WANTED! Location: Central London Pay: £35 per tour Tour duration: 75–90 minutes Dates: End of November – 31st December Boxing Day & Christmas Day: DOUBLE PAY Bring Christmas Magic to London! We are looking for fun, energetic and confident actors to join our team as Santa Clauses and Christmas Elves for our festive open-top bus tours across Central London. You’ll be entertaining families and children on a moving open-top bus, helping create a fun, magical and unforgettable Christmas experience for our customers. What you'll be doing As Santa, you'll be bringing the Christmas magic to life, interacting with children and families and helping make their Christmas visit to London truly special. As an Elf, you'll be Santa's right-hand helper, entertaining children, getting families involved, creating laughs and keeping the festive atmosphere going throughout the tour. Your personality is just as important as your acting ability. We want people who can engage with children, improvise, have fun and genuinely enjoy entertaining people. We're looking for people who are: • Fun, enthusiastic and energetic, • Confident performing in front of families and children, • Comfortable improvising and interacting with the public, • Experienced actors, performers, entertainers or children's entertainers, • Naturally outgoing and engaging, • Reliable, punctual and professional, • Passionate about creating fantastic customer experiences, • Comfortable working on a moving open-top bus, • Available for multiple dates between the end of November and 31st December Previous experience playing Santa, an Elf, children's entertainment or working with families is highly desirable. Pay £35 per 75–90 minute tour Christmas Day & Boxing Day – DOUBLE PAY (£70 per tour) There will be opportunities to work multiple tours throughout the Christmas period, subject to availability and scheduling. This isn't just a job… For many of our customers, this will be a Christmas memory they'll remember for years. We want performers who will go above and beyond, making children laugh, getting families involved, spreading Christmas cheer and ensuring every passenger steps off the bus with a smile. If you're a confident performer who loves Christmas, loves entertaining and knows how to work a crowd, we'd love to hear from you! APPLY NOW Send us your CV, acting/performing experience and availability for the Christmas period Santa and Elf roles available. Come and help us make Christmas magical in London!

    No experience
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  • Removal Man
    Removal Man
    1 month ago
    £14.5–£20 hourly
    Full-time
    London

    THE JOB Driving a 3.5t Luton with a porter alongside you. Full house and flat moves across London. Proper removals, not man-and-van. Wrapping and loading furniture so it arrives how it left. Protecting floors and doorways. Beds and wardrobes apart and back together. Looking after the customer, who is usually stressed. THE MONEY • £14.50 to £20 an hour depending on experience. PAYE, on the books., • 35 hours a week guaranteed. Most weeks 40 to 45., • £580 to £900 most weeks. Around £30,000 to £46,000 a year., • 28 days holiday, uniform and all kit provided WEEKENDS - READ THIS BEFORE YOU APPLY Saturdays and Sundays are normal working days here. Not overtime, not optional. They are our busiest days. Some weeks you will work both. Some weeks one. Some weeks neither. If anything fixes your weekends - a second job, football, anything regular - please do not apply. No hard feelings, but we cannot work around it. WHAT YOU NEED • Our fleet insurance sets a minimum driver age of 25., • Full UK licence, Category B, held 2 years, 6 points or fewer, no DR or DD, • A manual licence. Our vans are manual., • Fit for lifting, stairs and long days, • Polite and presentable in someone's home, • On time. Every time., • Right to work in the UK Removals experience helps, but we will train the right person. Attitude beats experience here. We are a family firm, 13 of us, going since 2011. You would be working for the owner, not a call centre. No games, no politics, and you get paid the right amount on time.

    No experience
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  • Delivery Driver (Nights)
    Delivery Driver (Nights)
    1 month ago
    Full-time
    Croydon

    A bit about us… At Simply Lunch, we are all about improving lives through delicious food. Our commitment to delicious food and our local communities has been central to our South London business since it was founded in 1979. Today, we are as committed as ever to creating high-quality hand-crafted products, made to improve lives and protect our beautiful planet. All our food is handmade at our facility in South London with the same care, love and admiration that we’ve shown since day one. Our talented team fuels the success at Simply Lunch, combining expertise and passion to craft products that improve lives through delicious food Our Accolades We are proud to be recognised as one of the UK’s fastest-growing businesses, having been listed in the FEBE Growth 100. Additionally, we have been honoured with the prestigious Food Manufacturer of the Year award, a testament to our commitment to excellence, innovation, and sustainability in food production. Why Simply Lunch At Simply Lunch, we believe work should be more than just a job - it should be a place where you grow, feel valued and make a difference every day. We are a family-run business with heart, and that personal touch runs through everything we do. From the way we care for our people to the way we craft our fresh, delicious food. Here’s why people love working here: · ✅ A Strong Sense of Purpose: we’re proud of what we create and how we do it: making fresh, sustainable food that people love, while being mindful of our environmental impact. · ✅ Opportunities to Grow: whether you’re on the production floor or in a leadership role, we invest in your development. · ✅ Supportive Culture: you’ll join a team that’s down-to-earth, collaborative and focused on helping each other succeed. · ✅ Innovation and Ambition: Simply Lunch is a growing, ambitious business that’s always looking for ways to do things better. · ✅ We Value You as a Person: here, you’re more than your job title. We care about your wellbeing, your ideas and your contribution. Our Values · We Are People First · We Are Customer Focused · We Are Stronger Together · We Are Accountable and Drive Excellence · We Do the Right Thing The Role You will be responsible for delivering between 20-30 deliveries per day to our customers across the South of England. Being an ambassador of our company, you will be expected to demonstrate high levels of Customer Service to our diverse range of customers and meet challenging delivery schedules. Hours of work Monday to Friday 5 nights or 3 nights per week Benefits • Free lunch and unlimited drinks machine, • Paid break (45 minutes), • intranet for all staff, • Cycle to work scheme, • Good rates of pay and pension, • Paid breaks, • 28 days holiday, • Uniform provided, • The site is well connected with local bus, tram and train services, parking also available, • Staff discounts on food orders with the company, • Career opportunities for those who seek it, • Driving vehicles no older than 3 years old, • Extra shifts available on Saturdays and Sundays, • Discounted car repairs and MOT, • One paid Charity day per annum, • Long service awards, • Sponsored staff development, • Private health care Requirements Ideally 3 years driving experience Hold a current full clean driving license A right to work in the UK A good general knowledge of food safety Reliable and hardworking manner Diversity and Inclusion We are proud of how diverse our workforce are and we want to continue to be as inclusive as possible and welcome people from all areas of the community. Even if English isn't your first language that's ok because we have 52 different nationalities (and we reckon someone will speak your language!) The more diverse we are the better! All we ask for is hard work and commitment. In turn, we love rewarding our hard working people with visits from the Ice Cream van, Pizza delivery days, cakes and sweet treats, summer and winter parties and so much more ! Our people are the heart of what we do, we know they work hard and we value them. Come and apply if you want to be part of our growing team. It's a great time to join ! Many of our long standing members of staff such as supervisors and team leaders joined us at entry level roles and we work closely with all of our employees so they can realise their potential.. Like many other organisations, we are considering with renewed focus what Diversity means to us. What may have been acceptable a short time ago is not sufficient for the future, so we are dedicating our time and focus to creating a workplace where everyone feels valued and respected, especially those who are often excluded or underrepresented. If you feel that you do not see yourself represented in this particular professional area because of any part of your identity that makes you different, we would especially like to hear from you. Job Types: Full-time, Part-time

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  • Window Cleaner & Occasional Driver Wanted - NW11 Golders Green
    Window Cleaner & Occasional Driver Wanted - NW11 Golders Green
    1 month ago
    £13 hourly
    Full-time
    Golders Green, Barnet

    🪟 Window Cleaner & Occasional Driver — NW11 (Golders Green) 📋 About the Role We’re looking for a trustworthy, experienced person aged 30+ for regular window cleaning across residential & commercial properties in Golders Green / NW11, plus occasional driving duties as and when needed. Small, friendly setup — consistent work, great for someone reliable who wants steady hours. ⏰ Hours & Schedule • Typical start: ~7:00am | Finish: ~1:30pm — early finishes most days ✅, • Days: Mon–Fri — flexible which days you work, • Part-time: ~20 hrs/week — can move to full-time if wanted, • Driving: ad-hoc, as required — usually same days/times 🧰 What You’ll Do • ✅ Clean windows, frames & sills on residential & commercial buildings, • ✅ Occasional light removals / general errands, • ✅ Driving when needed — clean driving licence essential, • ✅ Polite, professional with customers — represent the business well, • ✅ Comfortable working outdoors & at standard heights ✅ Who We’re Looking For • Full, clean UK driving licence — no recent points, • Good attitude, honest, self-motivated & consistent, • Experience helpful — but happy to train the right person 💰 Pay • £13 per hour — paid weekly/monthly as agreed, • Regular work — steady income 📩 Apply • Your age, • Experience (window cleaning & driving), • Which days/hours you’re free, • Location Serious enquiries only — reliability is everything.

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  • Gaming Party Host/ Van Driver
    Gaming Party Host/ Van Driver
    1 month ago
    £14 hourly
    Part-time
    Greenford

    Gaming Party Bus is a unique party concept that brings video gaming parties straight to your door. We arrange children's parties, adult's parties, wedding parties and corporate events. We are always looking for bright and energetic people to join our team and help build our brand as London's favourite gaming party bus! We are looking for dedicated and patient gaming staff who have experience with driving a van and can confidently drive around London roads with our new party van. Individuals who have experience in dealing with gaming consoles such as Xbox One, Nintendo Switch, PS4, PS5 and PC’s will be an added bonus as our team are dedicated in creating the best gaming experience ever. The Role We would require someone that is passionate about gaming, who is confident and friendly with customers and has a full clean driving license that is available immediately and lives local to Greenford, West London area. You will be travelling on one of our buses to client’s houses and venues to carry out the parties. Parties are booked around London and surrounding areas within the M25 border. At the parties, you will be required to supervise the party and help players throughout their party. You must be friendly, professional, outgoing and have a good relationship with clients to help grow our fun, friendly brand. Does this describe you? -You are friendly and outgoing and enjoy working within a team. -You are passionate about delivering a great experience for our customers who look for a unique experience, facilitated by you. -You have great communication skills, and are able to gain trust and respect of our customers and seen as a motivator, entertainer and mentor to the group. -You have a clean driving record and experience driving a large vehicle. • You enjoy a customer service approach to developing tailored events around various video game titles. The ideal candidate must: -Have a clean driving license and have experience driving a van -Be 25+ for insurance purposes • Local (West London) -DBS checked (preferable but not mandatory as a DBS check can be done for the ideal candidate) -Available to work Saturdays and Sundays -Passionate about gaming Please send your CV along if you think you are the right person for this role Full training will be provided Salary is negotiable depending on experience and skills Job Types: Full-time, Part-time Pay: £14.00 per hour Work Location: Alperton, UB6

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    2 months ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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