Technical Program Manager
5 days ago
City of London
Senior Technical Engagement Manager – Data Management Diversified Industries Salary: £100,000 – £135,000 + 15% bonus Location: London, United Kingdom (Flexible hybrid working) Travel: Travel required to client offices across the UK Employment Type: Permanent Role Overview Our client is a globally recognised analytics and digital consultancy, trusted by leading Banks, Insurance providers, and FTSE 100–250 companies across sectors including Media, Utilities, Pharma, and Telecoms. They are at the forefront of delivering cutting-edge data, analytics, and digital transformation solutions, helping organisations harness the power of information to drive business outcomes. The team is highly experienced, collaborative, and includes a handful of colleagues who have worked with our consultancy earlier in their careers, ensuring strong, trusted relationships and a high-performing culture. This role is highly client-facing and combines delivery leadership, technical credibility, and commercial acumen. You will act as a trusted advisor to senior client stakeholders while enabling strong communication between clients, project teams, and internal support functions. Leadership is expected not only in the traditional sense, but through influence and example. The successful candidate will demonstrate innovation, critical thinking, positivity, strong communication, collaboration, and the confidence to act independently while remaining approachable. Key Responsibilities Client & Account Leadership • Actively seek opportunities for expansion and growth within existing client accounts, • Own and manage account plans for assigned accounts, • Build strong, trusted-advisor relationships with senior-level client stakeholders, • Engage with executive leadership to identify opportunities across data management, analytics, and digital services, • Conduct regular business reviews, clearly articulating and measuring business value delivered Engagement & Delivery Management • Oversee the successful delivery of client engagements in line with business requirements, project objectives, contractual deliverables, and internal methodologies, • Manage client communication, budget tracking, delivery standards, and overall engagement health, • Identify, track, and report engagement metrics to measure success, • Conduct engagement analysis to identify risks, issues, and opportunities, along with their potential impacts, • Develop and implement action plans to address underperforming projects, • Manage project change requests, change orders, and corrective actions Technical & Team Leadership • Identify, onboard, assemble, and manage delivery teams to meet customer expectations, • Lead and coordinate teams of 5–20 resources, leveraging technical and competency leads as required, • Monitor team performance and ensure high-quality delivery of major milestones and outcomes Commercial & Internal Collaboration • Partner with Account Managers on proposals and statements of work, • Work closely with Finance to manage invoicing, forecasts, and monthly financials, • Provide clear and consistent status reporting to stakeholders, including risks, issues, and mitigation plans, • Support recruitment activities by conducting technical and non-technical interviews and providing structured feedback Essential Qualifications & Experience • Bachelor’s or Master’s degree in Business, IT, or equivalent professional experience, • Minimum of 10 years’ domain experience within Diversified Industries, • 10+ years’ experience delivering BI, DW, and enterprise data management solutions, • 3+ years’ experience in technical architecture and/or project management, • Strong hands-on experience with:, • Business Intelligence and Data Integration, • SQL database implementations, • Delivery of complex, enterprise-scale systems, • Proven experience leading project and development teams, • Highly proficient with MS Project and standard MS Office applications Desirable Skills & Attributes • Experience with Master Data Management (MDM) and Data Governance, • Exposure to sales and pre-sales environments, • Strong understanding of delivery methodologies including Agile, Waterfall, Scrum, and Kanban, • Deep experience creating and managing project plans, including estimation, resourcing, risk management, and dependency tracking, • Strong knowledge of Software Development Lifecycles and methodologies, • Ability to lead and influence delivery teams, both directly and indirectly, • Excellent organisational skills with the ability to manage complex dependencies, • Proven ability to operate as a trusted advisor beyond core delivery management, • Confident presenter to senior stakeholders and large groups (25+), • Strong analytical skills with the ability to work with abstract and complex information, • Excellent written and verbal communication skills, • Strong understanding of enterprise data management technologies, including the strengths and limitations of leading tools and platforms Diversity, Equity & Inclusion Our client is committed to building a diverse, inclusive and equitable workplace where everyone feels valued, respected, and empowered to do their best work. They welcome applications from people of all backgrounds, identities, and lived experiences, believing that diverse perspectives drive better outcomes for both clients and teams. They actively support flexible working and are happy to discuss reasonable adjustments at any stage of the recruitment process to ensure every candidate has a fair and positive experience.