31 Best phoenix Jobs in Pontypridd (July 2026)

We are seeking a dedicated Support Worker to provide compassionate and effective support to young people aged 16+ and over in supported accommodation. This role involves assisting young individuals in developing life skills, ensuring their safety, and promoting their independence within a caring and structured environment. The successful candidate will play a vital part in fostering a positive atmosphere where young people can thrive and reach their full potential. This position offers an opportunity to make a meaningful difference in the lives of young people while working within a supportive team. Duties • Build trusting relationships with young residents, offering guidance and emotional support, • Assist with daily living activities, including organisation of routines, • Contribute to the development and review of personalised support plans tailored to each individual’s needs, • Support young people in accessing education, employment, or training opportunities, • Encourage participation in social activities to promote social skills and community engagement, • Maintain accurate records of interactions, progress, and incidents in accordance with organisational policies, • Promote safety protocols within the accommodation, ensuring a secure environment for all residents, • Facilitate effective communication between young people, colleagues, and external agencies as required, • Assist with driving responsibilities where necessary, ensuring safe transportation for appointments if required Skills • Experience working with children or vulnerable young people is highly desirable, • Strong communication skills to effectively engage with young residents and team members, • Ability to work independently as well as part of a team in a busy environment, • Good organisational skills to manage multiple responsibilities and maintain accurate documentation, • Knowledge of child protection procedures and safeguarding policies, • IT literacy for record keeping, report writing, and communication purposes, • Valid driving licence is advantageous for supporting transportation needs, • Compassionate attitude with patience, resilience, and a genuine desire to support young people's development This role provides an enriching opportunity for individuals committed to making a positive impact on young people's lives through dedicated support and guidance.

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