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As a Reinstatement Manager, you will be responsible for managing reinstatement teams working as part of our client’s contract. Working to meet the needs of the client, you will provide technical expertise and experience, as part of a team, to deliver a first-class service to our customers. You will be able to engineer solutions on site and focus your teams on completing work right first time. You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems. We are looking for someone to: • Have operational responsibility for the reinstatement teams and their in-day activities, • Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management, • Manage all other resources e.g. materials and plant, • Carry out team briefings with teams on a monthly basis, • Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams, • Manage the defect programme and ensure that KPIs are met and Highway Meetings are attended, • Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours, • Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed, • Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement, • Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur, • Strong knowledge of NRSWA and reinstatement standards, • Experience managing reinstatement operations (backfill, tarmac, surfacing teams), • Proven leadership and team management across multiple sites, • Effective planning, scheduling, and resource management, • Strong focus on H&S compliance, quality, and customer service, • Commercial awareness — cost control, job costing, and subcontractor management, • Excellent stakeholder and client communication, • Analytical, organised, and solution-focused under pressure We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

As an Operations Manager, you will be responsible for the resources associated with delivering our Water Infrastructure Projects for our Welsh Water contract. You will have overall responsibility to plan, manage and supervise operational teams and supply chain partners, as they carry out schemes and provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our client’s expectations. In addition to Health and Safety, customer service is critical to the client. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus’s Non-Core services. You will be expected to communicate with customers who are impacted by our work, as and when required. You will work with the design, delivery and commercial teams, to ensure our programme of work is delivered safely, to the right quality, on programme and to the client’s budget. We are looking for someone to: • Ensure all work within the contract under your control is carried out in full compliance with health, safety, welfare and environmental regulations, • Ensure compliance with the client’s technical standards and specifications as well as the Network Plus standards of service and quality systems, • Ensure that the health and safety competence of any sub-contractors, employed and direct labour are assessed prior to commencing work, • Assess the risk associated with our operations and ensure that the correct site-specific method statements and risk assessments are completed and in place for all types of work on the contract, • Oversee all resources - labour, materials and plant - ensuring that adequate resource levels are maintained to meet the client’s needs, • Manage the operational resources deployed on this contract, including sub-contractors, and motivate where appropriate, • Demand safety and competence, including training requirements, pushing for improvement across all teams, • Proactively manage behaviours to influence improved ratings from customers; understanding any low performance ratings and sharing best practice with everyone, • Visit customers where low satisfaction ratings have been given or to resolve complex complaints and issues directly with them, • Experience of working in Utilities, • Relevant qualifications and authorisations, • Supervisor Street works qualification, • Deep Excavation knowledge and experience, • Health & Safety qualification an advantage, • Excellent management skills, • Financial and commercial awareness, • Proficient IT skills, including Microsoft Excel and Word, • Full UK Driving Licence We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Join Our Team as a Fostering Practice Manager – Wales Fostering Service.

Bonus + Private Healthcare + Funded Chartership + Pension + Progression to Project Manager.Are you a Project Manager from a civils background looking to work for a growing business with excellent progression opportunities into senior roles, full funded chartership and the opportunity to work on a va

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.As Deputy Manager you wi

Please apply by: 05/12/2025 at 12:00, midday.Digital transformation, data and technology all play a central role in how we deliver our services from mobilising crews and accessing risk-critical information to managing resources and supporting back-office functions.As we continue to modernise, digita

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client and customer

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Take Your Insurance Career to the Next Level – Join Gallagher! We’re expanding our team and looking for experienced insurance professionals to join our Brierley Hill Office. If you have a background in insurance and are ready to take the next step in your career, this could be the perfect opportunity for you. In this role, you’ll work with a variety of small to medium-sized businesses, helping them find insurance policies that meet their unique needs. You’ll ensure they have a great experience and leave with the best insurance package tailored to their requirements. How you'll make an impact From the start, you’ll join our Training Academy, where we’ll provide you with all the tools and knowledge you need to succeed here at Gallagher. This includes refining your understanding of insurance fundamentals, handling policies, and mastering our systems and processes. We’re committed to your growth, offering a clear progression programme and fully funded professional insurance qualifications (CII) to help you advance your career with us. Here’s what your day-to-day will look like: • Create Quotes and Renewals: Work with customers over the phone to provide the best insurance options, always keeping their needs at heart., • Upsell and Cross-Sell: Identify opportunities to recommend additional products that suit the customer’s requirements., • Customer Support: Make and answer calls to gather information, provide updates, and address any concerns or questions., • Deliver Exceptional Service: Leave customers with a positive, lasting impression and a great experience with our products and services. We’re looking for experienced insurance professionals who are passionate about helping people and delivering exceptional service. If you have a background in insurance and a strong understanding of the industry, you’ll thrive in this position. Here’s what we’re looking for: • Insurance Experience: Previous experience in an insurance-related role, such as broking, underwriting, or claims handling, • Have the ability to explain complex information in simple terms, over the phone or in writing, • Attention to detail; to accurately review and assess documentation, • Empathy and composure when dealing with customers, even in challenging situations, • Proven customer service skills with a track record of delivering positive outcomes, • Confidence using computer systems and multitasking, • GCSEs (or equivalent) including English and Maths On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Start Your Career in Customer Service – No Insurance Experience Needed! We’re expanding our team and looking for enthusiastic, customer-focused individuals to join our Llantrisant office as Customer Service Representatives. This is an exciting opportunity to step into the world of insurance, even if you’ve never worked in the industry before. If you’re passionate about helping people, eager to learn, and ready to build a rewarding career, we’d love to hear from you! In this role, you’ll work with a variety of small to medium-sized businesses, helping them find insurance policies that meet their unique needs. You’ll ensure they have a great experience and leave with the best insurance package tailored to their requirements. How you'll make an impact From day one, you’ll join our Training Academy, where we’ll provide you with all the knowledge and skills you need to succeed. This includes learning about insurance fundamentals, handling policies, and mastering our systems and processes. The Training Academy will support you every step of the way, giving you supported real-world experience to make sure you have everything you need to do a great job, and be comfortable in your new career. Training and support don’t end there either; we’re committed to your growth, offering a clear progression programme and fully funded professional insurance qualifications (CII) to help you advance your career with us. Here’s what your day-to-day will look like: • Assist Customers: Handle incoming and outgoing calls, helping customers with queries, updates, and concerns., • Create Quotes and Renewals: Provide customers with tailored insurance options that meet their needs., • Deliver Exceptional Service: Ensure every customer has a positive experience and leaves with a lasting impression of our products and services., • Upsell and Cross-Sell: Identify opportunities to recommend additional products that suit the customer’s requirements. We’re looking for individuals who are passionate about helping people and eager to learn. No prior insurance experience is required; our comprehensive training programme will teach you everything you need to know. Here’s what will help you stand out: • A natural ability to communicate clearly and explain complex information in simple terms., • Attention to detail to ensure accuracy when reviewing and processing information., • Empathy and composure when dealing with customers, even in challenging situations., • Strong customer service skills to ensure a positive experience for every customer., • Basic computer literacy and confidence using systems., • GCSEs (or equivalent) including English and Maths. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Start a New Career in Insurance – No Experience Needed! We’re expanding our team and looking for enthusiastic, customer-focused individuals to join our Llantrisant office. This is an exciting opportunity to step into the world of insurance, even if you’ve never worked in the industry before. If you’re passionate about helping people, eager to learn, and ready to build a rewarding career, we’d love to hear from you! In this role, you’ll work with a variety of small to medium-sized businesses, helping them find insurance policies that meet their unique needs. You’ll ensure they have a great experience and leave with the best insurance package tailored to their requirements. How you'll make an impact From day one, you’ll join our Training Academy, where we’ll provide you with all the knowledge and skills you need to succeed. This includes learning about insurance fundamentals, handling policies, and mastering our systems and processes. The Training Academy will support you every step of the way, giving you supported real-world experience to make sure you have everything you need to do a great job, and be comfortable in your new career. Training and support don’t end there either; we’re committed to your growth, offering a clear progression programme and fully funded professional insurance qualifications (CII) to help you advance your career with us. Here’s what your day-to-day will look like: • Create Quotes and Renewals: Work with customers over the phone to provide the best insurance options, always keeping their needs at heart., • Upsell and Cross-Sell: Identify opportunities to recommend additional products that suit the customer’s requirements., • Customer Support: Make and answer calls to gather information, provide updates, and address any concerns or questions., • Deliver Exceptional Service: Leave customers with a positive, lasting impression and a great experience with our products and services. We’re looking for individuals who are passionate about helping people and eager to learn. No prior insurance experience is required; our comprehensive training programme will teach you everything you need to know. • Here’s what will help you stand out:, • The ability to explain complex information in simple terms, whether in writing or over the phone., • Attention to detail to accurately review and assess documentation., • Empathy and composure when dealing with customers, even in challenging situations., • Strong customer service skills to ensure a positive experience for every customer., • Basic computer literacy and confidence using systems., • GCSEs (or equivalent) including English and Maths. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Midday Supervisory Assistant Role.We are currently recruiting a Lunchtime Supervisor on behalf of a welcoming and supportive primary school in the Hengoed area.This is a fantastic opportunity to become a valued part of a school team, helping to ensure children have a safe, happy, and well-supervised

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client and customer

Job Vacancy – Mechanical Pre-Construction Director Job Type: Full-time, Permanent Position Summary: As a result of continued demand, we have a full-time permanent position for a Mechanical Pre-Construction Director to join our team in Llantrisant, Cardiff. Required to lead our company's

Midday Supervisory Assistant Role Location: Hengoed Start Date: As soon as possible Hours: 11:45am - 1pm Pay Rate: Starting at £14 an hour (pay dependant on level of experience and length of placement) We are currently recruiting a Lunchtime Supervisor on behalf of a welcoming and support

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Lead, Inspire, and Make an Impact – Join Gallagher as a Team Leader! We’re rapidly growing our team and searching for an experienced Team Leader to join our customer-focused professionals in our Llantrisant office. This is an outstanding opportunity to take your career to the next level by leading and nurturing a team of Commercial Account Handlers. If you’re an experienced insurance professional with a passion for leadership and a proven track record of delivering results, we’d love to hear from you. Join us and make a real difference for our clients while advancing your career in a supportive, dynamic environment. How you'll make an impact • Lead with Purpose: Manage a team of Commercial Account Handlers, helping them provide tailored insurance solutions to small business owners., • Coach and Mentor: Conduct regular one-to-one and team meetings to offer guidance, feedback, and support., • Drive Performance: Use data to monitor progress, set goals, and ensure the team meets financial targets., • Ensure Quality: Conduct audits to maintain high standards and compliance., • Empower Your Team: Share your expertise and knowledge of products and policies to help your team succeed., • Experience: Previous experience within a similar role., • Qualifications: Cert CII qualification is desirable but not essential., • Leadership Skills: Proven experience mentoring and supporting a team., • Goal-Oriented: A motivated attitude with a focus on achieving targets., • Communication: Excellent interpersonal skills with the ability to coach, mentor, and inspire., • Data-Driven: Strong skills in utilising data to monitor performance and drive success. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Take the Lead and Build a Rewarding Career – No Insurance Experience Needed! We’re rapidly growing our team and looking for a motivated Team Leader to join our customer-focused professionals in our Llantrisant office. This is an incredible opportunity to step into a leadership role, even if you’ve never worked in insurance before. We’ll provide all the training and support you need to succeed. As a Team Leader, you’ll guide and inspire a team of Commercial Account Handlers, helping them deliver outstanding service to small and medium-sized businesses. If you’re passionate about leading people, eager to learn, and ready to make a difference, we’d love to hear from you! How you'll make an impact • Lead and Support: Manage a team of Commercial Account Handlers, helping them advise small business owners over the phone., • Coach and Develop: Hold regular one-to-one and team meetings to provide guidance, feedback, and support., • Drive Performance: Use data to monitor progress, set goals, and celebrate achievements., • Ensure Quality: Conduct audits to maintain high standards and attention to detail., • Empower Your Team: Share knowledge about our products and policies to help your team succeed. We’re looking for individuals with a passion for leadership and a desire to learn. No prior insurance experience is required, just a positive attitude and a willingness to grow. Here’s what will help you stand out: • Previous experience as a Team Leader, Supervisor, or Manager in any industry., • A motivated, goal-oriented mindset., • Strong communication skills and the ability to inspire and support others., • A knack for problem-solving and multitasking., • A desire to work in a fast-paced, people-focused environment. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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