Phone orders jobs in London

WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested

Duties will include: -preparing the restaurant for the opening; -answering the phone; -seating customers and operating the booking system; -providing friendly and helpful service; -looking after customers and their needs; -taking the orders; -serving food and drinks; -cleaning the tables; -cleaning the restaurant; Minimum 2 years of experience in hospitality filed is required.

England ‘s Lane café/restaurant opened in 2018, serving the best antipodean-inspired vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide our customers a place where they can relax, connect with family, friends and create. To bring our vision to life, the goal of all team members is to create amazing and unique customer experiences. Job description PRIMARY RESPONSIBILITIES Responsible for preparing customer drinks orders to the required specifications Operating coffee and espresso machines (La marzocco) and any other coffee equipment Taking customer orders and sharing information with the team to prepare the orders During opening, closing and during shift coffee machine area must be spotless and presentable. Proactively manage orders and customer requests via phone, click and collect /Deliveroo Confidently demonstrating knowledge of menu and food and drink options with customers Always paying attention to presentation and standards Proactively engage with customers on arrival and on leaving To proactively keep the physical safe clean and tidy including seating, tables, counters, and all other areas Ensure all product displays are to the highest standard To support the team with all other requests to ensure the smooth running of operations Attend all team and company meetings and training events To follow all company policies and operational procedures Help on the floor when need it. Skilled barista and experience of producing high quality beverages and impeccable latte art for at least 2 years Knowledge of coffee extraction and dialling in Excellent customer service skills Experience of using till and payment systems Experience of working in a fast – paced café /restaurant environment

Description Yard Sale Pizza is looking for a talented, committed Supervisor who is ready for a new challenge and would love to progress their career with us! We're on the search for a supervisor who is a natural team leader, enjoys a fast-paced environment and loves hospitality and pizza as much as we do! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What we are looking for… - Someone who is motivated, adaptable and organised with exceptional interpersonal skills. - 1 years’ relevant hospitality experience - busy/independent restaurants or takeaway. - Someone who has previous experience key holding and cashing up. - Ideally an individual who has experience working with deliveries and dealing with phone orders. - Someone who has Level 2 Food Hygiene and Safety or knowledge of this is highly advantageous. What’s on offer… - Hourly rate from £12.02 - £12.50 per hour starting from 1st April - Part time hours - 20-25 per week inclusive of weekends. - Team tips paid monthly. - Amazing career progression - could you be our next Assistant Manager! - Christmas Annual Closure for 4 days. - Free pizza on shift and brilliant discounts to enjoy with your family and friends! - Fun staff parties throughout the year. - Cool uniform and other merchandise to celebrate your milestones working with us! - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

A versatile job that involves customer facing position. Serving customers, ordering and managing shelves. Must be able to communicate in English. Must be able to work flexible hours and 5 days a week minimum( otherwise do not apply). An informal interview on the phone first , followed by a face to face meeting.

Salary: £12 per hour Monday - Friday 8am-6pm Saturday 9am-4pm Remote customer service advisor Are you passionate about providing customer service advice and looking for flexibility, independence and rewarding opportunities? Look no further! Join the dynamic team at Nowple Recruitment LTD. Work from the comfort of your own home and choose your own hours. We currently have client opportunities to work for Nespreso, a premium single-serve coffee brand of the multinational Swiss company Nestle in which individually portioned aluminum capsules containing roast and ground coffees are partnered with especially design coffee machines. By 2011, Nespresso has sold more than 20 billion of its proprietary aluminium coffee capsules directly to consumers through exclusive takes, tele-ordering and its e-commerce websites. What you will be doing: • Positively interact with customers via phone, providing a premium service to the customer. • Be a positive representative for the brand; promoting products, benefits & discounts available to the customer. • Navigate multiple complex systems while researching and resolving customers’ issues or concerns. • Provide troubleshooting and resolutions to customers’ technical issues with their products. Requirements: Previous customer service experience preferred, but not required as training will be provided. Strong communication skills and a passion for helping others Reliable internet connection and a quiet workspace. Willingness to undergo training and certification as required by clients. Equipment: This is a general guide and the Systems and Equipment guide should be referred to and provided upon request. There may also be additional technology requirements for each client and will be found on their Opportunity Announcement.​ Technical Specifications: - Computer: Intel Core I5 or higher (or equivalent). Desktop preferred with two monitors. Laptop may also be used with minimum 15" monitor. - Operating System: Windows 10 or 11. - Storage: 60GB hard drive with 20GB free space. - Memory: Minimum 4GB RAM (8GB recommended). - Internet Connection: Hard-wired with at least 10 mbps download and 3 mbps upload speed. - A USB noise cancelling headset for training and class.

We are recruiting for an in-store Nutritionist & Assistant Manager that lives and breathes health and nutrition. The Assistant Store Manager will be an energetic, self-motivated and dynamic leader and team member who embodies the live well philosophy of Windfall. The role will suit individuals with experience in nutrition, ideally gained within a retail environment, although consideration will be given to those who have gained this knowledge from alternative environments. Ideally you will have a qualification in the area of Nutrition and experience within a retail managerial role. Job Duties: Team Management Support the Store Manager and 'act up' to Store Manager role in their absence. Strong team building, leadership and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management. Training employees in sales, stocking, inventory, customer service, being a cashier, and other relevant skills. Managing employees, making sure they're on their best behaviour, appropriately representing the company's values, and maintaining a positive attitude. Delegating tasks to employees. Scheduling employees to fit their weekly hours allotments. Inspiring the retail team with a positive attitude and enthusiasm. Nutrition Department Management Providing appropriate guidance on safe supplementation protocols and evidence-based nutrition to customers. Managing supplement orders and accounts. Staying on top of supplement price updates and margins in line with the current market. Providing new staff training on nutrition and supplements within the store. Organising brand trainings with supplement suppliers for staff members. Monitoring supplement dates and inventory. Monitoring brand deals and promotions in order to drive up margins within the store. Unpacking orders & processing invoices in supplement + other departments. Store Management Opening, closing and operating the retail faculty. Including, but not limited to cash handling, inventory count & deposits according to Windfall procedures. Ability to work a flexible schedule (holidays and weekends) Responsible for ordering merchandise and supplies to maintain appropriate inventory levels according to Windfall guidelines to maximise sales and maintain store appearance. Verify the delivery of all merchandise to the store. Maintaining the store at optimum sales productivity by making sure all items are in stock and shelved properly throughout the store. Communication Reaching out to customers regarding special orders and updates. Communicating with staff, customers, suppliers and other departments in person, over the phone or by email. Reporting on retail site's productivity, making sure the site is meeting financial quotas. Ensuring that the retail site meets all quality standards and regulations. Training Having sufficient product knowledge and customer service skills to help customers with questions that are too advanced for the rest of the team. The ability to learn new product trends, features, advantages and benefits, in addition to the training and development of associates with regard to product knowledge. At Windfall Natural Ltd we create an outstanding experience. From the sleek store environment, to the vast but carefully selected products; including organic food, skincare and natural remedies. We offer to our customers consultations with qualified and experienced nutritionists who keep up to date on the latest training regarding nutrition and healthy living. We are pioneers in offering education to the local community on healthy living and sustainability through our regular workshops. You need to have the confidence and ability to impartially advise people on any questions or issues they may have. Bring your smile and your personality with you! Other benefits: competitive rate of pay 20-30% discount across store company pension 28 days holiday (including public holidays) opportunity for career progression Job Types: Full-time, Permanent Salary: £31,000.00-£33,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Store discount Schedule: Day shift Every weekend Monday to Friday Weekend availability Education: Diploma of Higher Education (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person Expected start date: 01/04/2024

Temp Field Sales Executive/Account Manager B2B 2 Positions Available Location: Field Based Role Industry: World/Ethnic Food Brand Salary: £12 - £15 Per Hour PLUS 20% BONUS Hours: Flexitime/Weekly Contract/Field Based Interested in nurturing connections and boosting sales? Do you thrive in a dynamic, fast-paced environment? We're looking for an enthusiastic Field Sales Executive to become part of our team. What We Offer You: • Immediate responsibilities from day one, with full-time sales management of your own territory. • A fixed pay PLUS 20% Bonus when targets are met • We're looking for experienced professionals who can hit the ground running from day one. Therefore, training is not provided, but continuous basic coaching and mentoring is provided, to help you understand the target market, and the products we offer. • A dynamic and respectful work environment where every individual is valued. The Role: In the capacity of a Field Sales Executive, you hold a crucial role in propelling sales and broadening our market footprint. Key responsibilities include: • Engaging in negotiations with major retail, distributors and wholesale clients to optimise shelf allocation and enhance visibility. • Organising and spearheading sampling sessions at various events and customer stores to engage with customers. • Attaining mastery of your designated territory to pinpoint prime market avenues and avenues for expansion. • Cultivating and overseeing relationships with clients and field sales units to optimise outreach. • Delivering compelling and effective training to trade partners as an expert in the industry. We are looking for someone who is: • Able to drive excitement, manage themselves effectively, and build strong relationships across diverse channels. • Attentive, outgoing, and with the ability to instantly build rapport • Previous experience in food environment and sales or telesales • Target driven with a sense of ownership and pride in performance and its impact on the success of the company • Numerate, and able to use Excel and Word • Strong communications skills, both written and oral • Holder of a valid UK driver's license is preferred but not essential • Knowledge Any of these language skills is a bonus but not essential: Hindi / Urdu / Greek / Hausa / Akan / Italian / German. But the English language is required. • An excellent driven self-starter with ability to get things done • Team player, service orientated, supportive and innovative Description/Job Purpose: • Create your own sales opportunities through door to door sales and scheduled store visits • To attend all pre-qualified and pre-booked New Business appointments assigned to you in your diary • Sell our company’s products to retail stores such as supermarkets, high street stores, and large distributors/wholesalers in the UK and abroad • Increasing brand awareness in developing markets/geographical areas • Market research Key Accountabilities • Cold calling on potential customers, occasional appointment setting and store visits as appropriate • Courtesy calling on existing customers – increasing spend through awareness of product range • Updating the CRM system with appropriate notes and actions • Using the CRM system to log activities and set reminders to follow up • Recognising, understanding, planning and executing appropriate actions in reaction to changes in customer behaviour or order patterns • Developing strong customer relationships so the company is seen as a key partner • Being aware of competitor, market and trends and activity within the territory. Report this and take appropriate action. • Providing timely, informative reports as required • Negotiating/modifying customer terms/pricing within set limits Key Performance Indicators for the role: • Increase in average orders per day across defined market areas • Increase in average lines ordered per account • Increase in number of accounts ordering each month • Number of new accounts opened per month/quarter etc. • Average of 2-6 stores visits or contacts per day, with 1-3 quality new orders and accounts opened per day This is a contract, and may be renewed weekly. You will be working a minimum 16hrs per week. 4 days per week (4 hrs per day). Must have own phone + computer with access to fast internet. You'll also be provided with access to our digital telephone and switchboard. All candidates start with a remote 2-hour training trial, min. Benefits: Flexitime (to be arranged) Field Based Role If the role of Field Sales Executive/Account Manager sounds like the role for you, please get in touch with us as we’d love to hear from you. Please include your CV. Candidates with previous experience or job titles, including; Telesales Executive, Telemarketing Executive, Sales Executive, Telesales Advisor, Account Manager, Telemarketer, Business Development Manager, Business Development Executive may also be considered. About the Company As a small but prominent lifestyle company, we pride ourselves on diversifying experiences with a recent addition to our portfolio—an innovative food brand rooted in London. Our latest venture introduces a unique culinary journey, celebrating the rich flavours of Africa, India, South America, the Middle East, and the Caribbean. Embracing luxury and authenticity, our brand promises a small yet extraordinary exploration of world foods, inviting individuals to savour every bite of this unparalleled food adventure.

Telesales Executives B2B (Remote) Weekly Contract 3 Positions Available Location: Remote Industry: World/Ethnic Food Brand Salary: £11 Per Hour Hours: Flexitime/Weekly Contract/Work from home We are looking for someone who is: • Attentive, outgoing, and with the ability to instantly build rapport • Previous experience in food environment and sales/telesales • Down-to-earth; our customers want to buy from a company they can trust. Understandably, they don’t want to hear corporate jargon • Target driven with a sense of ownership and pride in performance and its impact on the success of the company • Numerate, and able to use Excel and Word • Consultative sales approach with good negotiating skills • At ease talking to new people • Strong communications skills, both written and oral • Knowledge Any of these language skills is a bonus but not essential: Hindi / Urdu / Greek / Hausa / Akan / Italian. But the English language is required. • An excellent driven self-starter with ability to get things done • Team player, service orientated, supportive and innovative Description/Job Purpose: • To attend all pre-qualified and pre-booked New Business appointments assigned to you in your diary. • Selling our company’s products to retail stores such as supermarkets, high street stores, and large distributors/wholesalers in the UK and abroad. • Creating your own sales opportunities • Increasing brand awareness in developing markets/geographical areas • Market research Key Accountabilities • Cold calling on potential customers, occasional appointment setting for Territory Managers or opening new accounts as appropriate • Courtesy calling on existing customers – increasing spend through awareness of product range • Updating the CRM system with appropriate notes and actions • Using the CRM system to log activities and set reminders to follow up • Recognising, understanding, planning and executing appropriate actions in reaction to changes in customer behaviour or order patterns • Developing strong customer relationships so the company is seen as a key partner • Being aware of competitor, market and trends and activity within the territory. Report this and take appropriate action. • Providing timely, informative reports as required • Negotiating/modifying customer terms/pricing within set limits Key Performance Indicators for the role: • Increase in average orders per day across defined market areas • Increase in average lines ordered per account • Increase in number of accounts ordering each month • Number of new accounts opened per month/quarter etc. • Average of 4-5 calls per hour, with 3-6 quality calls per day This is a contract, and may be renewed weekly. You will be working a minimum 10hrs per week. 5 days per week (2 hrs per day). Most of your time will be spent prospecting new clients in order sell our unique luxury/gourmet world/ethnic foods to them. Must have own phone + computer with access to fast internet. You'll also be provided with access to our digital (online) telephone and switchboard. All candidates start with a 2-hour training trial. Benefits: - Flexitime (to be arranged) - Work from home If the role of Remote Telesales Executive sounds like the role for you, please get in touch with us as we’d love to hear from you. Please include a CV. Candidates with previous experience or job titles, including; Telesales Executive, Telemarketing Executive, Sales Executive, Telesales Advisor, Account Manager, Telemarketer, Business Development Manager, Business Development Executive may also be considered. About the Company As a small but prominent lifestyle company, we pride ourselves on diversifying experiences with a recent addition to our portfolio—an innovative food brand rooted in London. Our latest venture introduces a unique culinary journey, celebrating the rich flavours of Africa, India, South America, the Middle East, and the Caribbean. Embracing luxury and authenticity, our brand promises a small yet extraordinary exploration of world foods, inviting individuals to savour every bite of this unparalleled food adventure.