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The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
We are looking for an experienced, ambitious and enthusiastic Kitchen Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the kitchen Manager with the daily kitchen operations, costs, health and safety, productivity and food quality, the Kitchen Supervisor will also be responsible for the kitchen team performance and standards. What We Offer: - Salary up to £14.50 (including £1 weekly team bonus). - Daily food allowance during shifts with unlimited coffee. - 50% discount across all our restaurants when off duty. - Unlimited coffee on shift. - You will never work on your Birthday and be paid for it! - Healthcare cash plan. - Discount on our Pantry selection like a tahini chocolate spread. - Monthly team socials and annual parties. - Opportunities for development in the company. - Green Commute – Cycle Scheme. - Employee Assistance program (supporting mental health and well-being). Key Responsibilities: - Delivering the highest food quality from prep to cook. - Training, coaching and developing the kitchen team. - Supervising all aspects of the kitchen health & safety in accordance with the law. - Supporting the Kitchen Manager keeping the operational costs within budget. What makes a great Farmer? - Experience running a fast-paced kitchen. - Colourful personality and individuality, being Bold but Humble. - Passion for great food and people. - Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Job description Multi Skilled Engineer Job Description is as follows: Provide and maintain a high level of building maintenance support to our client’s sites. Form part of a team of facilities management support staff, ensuring that the service provided meets the contractual requirements and complies with all current regulations. Ensure all assets are always maintained and in a compliant condition. Ensure the buildings remain in compliance with all applicable laws and regulations. Main Duties Ensure that the day-to-day planned preventative maintenance activities of building maintenance is completed in line with our contractual obligations Ensure all assets are maintained in accordance with the O&M Manuals and Industry standard requirements. Assist in supervising contractors and sub-contractors and ensure compliance with all statutory obligations Ensure that all reactive calls are closed out in line with our contractual time scales Ensure compliance with all Health and Safety legislation and Company policy. (Fire regulations, COSHH, Safe working practices, PPE, PAT testing etc) Ensure all building fabric elements are functional and operational within design parameters and carry out reactive repairs within agreed response and rectification times Keep all plant/rooms / services enclosures clean, tidy safe and secure Assist other engineers / staff with their duties as required Undertake any ad-hoc duties that may be necessary during the course of your working shift Be on-call as required What we are looking for Time served apprenticeship or equivalent NVQ qualification in HVAC. Minimum 5 years of providing service and maintenance on HVAC systems in a commercial environment. NVQ or City & Guilds in the following: Electrical Engineer or equivalent 18th Edition Electrical Wiring Regulations (BS7671) City & Guilds 2391 Testing & Inspection Ability to undertake all facets of maintenance and installation requirements as required within the scope of the contract. Be pro-active and have the ability to anticipate and/or diagnose and repair faults. Ability to record work accurately on work sheets and computer-based systems. Ability to effectively prioritise own workload. Flexibility and adaptability to change / flexible approach to work and working hours Pro-active and positive approach to work. Must have sound interpersonal skills and pay attention to detail. Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued. Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner. Good understanding of current Health & Safety legislation and its application within role. Previous Experience of using and maintaining CAFM system within Facilities Management contract. Good knowledge of building Statutory Compliance. Able to carry tools and equipment by hand up to 20kg. Committed to the delivery of excellent customer service. Must be available to take responsibility for out of hours call outs.
About Us Our Client is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. ** Department** The in-house Food and Beverage team are at the heart of Our Client, embodying and showcasing the firm's values to employees and clients, in both the staff restaurant and in the Hospitality function which consists of the client dining and meeting rooms. This is achieved through the provision of delicious, nutritious food, made in-house, that has sustainability as it's guiding principle. Coupled with exceptional service and events that are people focused, personalised and full of warmth. Central to the success and development of the team are the close relationships we build with people across the business, as well as clients. ** The Role** The Chef de Partie is a key part of our highly motivated team, responsible for supporting the Head Chefs and Sous Chefs in the day-to-day running of both the Hospitality and main kitchens, making sure everything is ready and in place for service. They are proactive and engaged in learning about the department and the business, and how their role fits into both. ** Key Responsibilities** · Adopt a positive, can-do mindset in your behavior and activities every day, helping to creative a positive culture. · Support the Head Chefs and Sous Chefs throughout the day, taking responsibility for generating and then following a detailed prep list, and communicating re progress. · Confident working on menu plans; open to learning more about how different menus work across the business. Brings creativity, a willingness to learn and engagement with the wider industry, all of which influences menu creation. · Responsible for Partners' buffet lunch, and able to lead a function in the evening. · Ensure compliance with all Food Safety monitoring, take an active role in helping manage our Safer Food Better Business system. Good at monitoring allergen compliance, and reporting back any problems · Common sense and proactive approach to problem solving ** Key Stakeholders** · F&B General Manager · Executive Chef, Head Chef, Sous Chef · Internal and External Clients ** Personal Specification – Experience, Knowledge & Skills** · 3-4 years chef experience · Strong teamwork ethos and a willingness to learn more about working effectively in a team. · Keen to learn and progress, proactive in learning more about the department and the business, as well as furthering their cooking skills. · Reliable and punctual, with a strong sense of responsibility · Strong communication skills, written and verbal.
Le Bab is the original modern kebab restaurant. Since opening in 2015 in Soho, we have been transforming the kebab with a refined, seasonal approach. We combine classical fine dining techniques with global gastronomic influences to create unique kebabs, using only free-range British meat and the finest seasonal produce. Our menu is complemented by modern mezze, curated wines, craft beers, and signature cocktails. As we continue to grow, we are seeking an experienced HR Manager to join our team and drive our people strategy. Role Overview As the HR Manager at Le Bab, you will lead the HR function while embedding a strong culture of continuous learning and professional growth across the company. You will design, implement, and oversee comprehensive learning and development programs while managing all other HR operations, ensuring they align with the company’s values and objectives. This role will combine strategic HR management with a deep focus on creating development pathways for employees at all levels. Key Responsibilities: Learning & Development: - Lead the creation and implementation of development programs aimed at improving employee skills, leadership capabilities, and career progression within the company. - Work closely with restaurant managers to identify skill gaps and ensure continuous development of the team. - Design and deliver onboarding programs, upskilling workshops, leadership seminars, and service standard training. - Monitor the effectiveness of training programs, making adjustments to enhance outcomes. - Develop training materials, guides, and resources in line with the brand and operational excellence. HR Strategy & Operations: - Develop and execute HR strategies that support business goals and foster a strong culture of learning and development. - Manage recruitment processes, ensuring that talent acquisition aligns with the company’s growth plans. - Oversee employee performance management frameworks and career development planning. - Manage employee relations, from start to end, disciplinary actions, and maintaining a positive workplace culture. - Ensure that HR policies and procedures are in full compliance with UK employment law and company standards. Performance Management & Retention: - Collaborate with leadership to build performance evaluation tools, setting measurable goals and providing continuous feedback. - Support employee engagement through ongoing coaching, mentorship programs, and opportunities for professional growth. - Conduct exit interviews and use feedback to improve employee retention. Operational & Compliance Responsibilities: - Ensure compliance with health and safety regulations and support workplace wellness initiatives. - Promote diversity, equity, and inclusion throughout all HR initiatives. - Handle legal documentation for visa sponsorship and international employees where applicable. Key Skills & Experience: 1. Proven experience as an HR Manager or in a similar HR role, with a strong background in Learning and Development, ideally in the hospitality or restaurant industry. 2. Demonstrable experience in developing and delivering training programs that support business growth. 3. Strong knowledge of UK employment laws and HR best practices. 4. Excellent interpersonal and communication skills, with the ability to engage employees at all levels. 5. A proactive and solution-oriented mindset, with a focus on fostering continuous improvement and development.
Overview The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. Key Responsibilities - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. You have Previous managerial experience in a chef-lead restaurant is a MUST - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. Benefits - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
The Restaurant Floor Manager is responsible for overseeing the daily operations of the restaurant floor, ensuring exceptional service delivery, and managing the front-of-house staff. This role focuses on creating a positive dining experience for guests while maintaining high standards of service, cleanliness, and operational efficiency. 1. Staff Management: - Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bartenders. - Train, mentor, and develop front-of-house staff to deliver outstanding customer service. - Schedule shifts and manage staff rotas to ensure proper coverage during peak dining hours. 2. Customer Service: - Greet guests, manage reservations, and ensure timely seating and service. - Address customer inquiries, complaints, and concerns promptly and professionally. - Monitor dining experience and solicit feedback to enhance customer satisfaction. 3. Operational Oversight: - Ensure the restaurant floor is clean, organized, and properly set up for service. - Collaborate with the kitchen staff to ensure timely food preparation and service. - Monitor food and beverage quality, presentation, and portion control. 4. Sales and Financial Management: - Assist in achieving sales targets and managing operational costs. - Monitor and report on daily sales and performance metrics to management. - Handle cash and credit transactions, ensuring accuracy at the point of sale. 5. Health and Safety Compliance: - Ensure compliance with health and safety regulations, food safety standards, and alcohol licensing laws. - Implement and maintain cleaning and sanitation protocols for the restaurant. 6. Event Coordination: - Assist with planning and executing special events, private parties, and catering services. - Work with management to develop promotional activities and menu specials. Qualifications: - Previous experience in a restaurant management or supervisory role. - Strong leadership and team management skills. - Excellent communication and customer service abilities. - Ability to work in a fast-paced environment and handle high-pressure situations. - Knowledge of food and beverage service, health and safety regulations, and POS systems.
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.