Coventry
Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to manage anti-social behaviour cases and help maintain safe, sustainable communities. Key Responsibilities of an ASB Officer: • Manage a caseload of ASB, nuisance, harassment, hate crime, domestic abuse, and tenancy breach cases., • Investigate complaints, gather evidence, conduct interviews, and complete risk assessments., • Work with residents, police, local authorities, and other partner agencies to resolve cases., • Issue warnings, tenancy enforcement notices, and take appropriate legal action where required., • Prepare legal documentation, witness statements, and court papers., • Attend court hearings, case conferences, and multi-agency meetings., • Conduct home visits and estate inspections., • Maintain accurate case records and ensure cases are managed within service standards., • Provide advice and support to residents affected by ASB.Essential Requirements, • Previous ASB case management experience within a Housing Association, Local Authority, or social housing environment., • Good knowledge of ASB legislation, tenancy enforcement, and safeguarding., • Experience preparing cases for legal action and court., • Strong investigation, communication, and conflict-resolution skills., • Ability to manage a ...