We are looking for enthusiastic individuals to join a fun, unique, and exciting restaurant. We are a fun and exciting independent restaurant based next to Barnet, London. Our clientele is fun, polite, and respectful! We are looking for fun, enthusiastic individuals with great personalities to join our small team. A positive attitude, willingness to learn, flexibility, the ability to work under pressure, and the ability to interact with customers are essential. We are ideally looking for an outstanding full-time manager. Candidates would ideally be available to work a combination of shifts. We are offering: - Very good pay, including service charges and tips. - flexibility with regards to working hours that fit your needs. We build the rota around your availability - Join a great, fun team; we work hard, but we also like to have a laugh as well. A good sense of humour is a must! - Ideally, the successful candidate is ambitious, has an interest in hospitality, a strong work ethic, and is hungry to succeed. Objectives & Goals - To complete the service of food and beverages to the assigned task standards. - Seek and maximise revenue opportunities and minimise costs and any wastage - Consistently exceed guest expectations - Develop a motivated and high-performing team committed to delivering clear goals - Develop a positive, direct, and open relationship with all colleagues - Protect the health, safety and well-being of our guests and colleagues - Be a change agent, constantly reviewing service delivery Managing the Operation - To manage all personal serving food and drinks and ensure that the correct standards and methods of service are maintained. - To have complete food and beverage knowledge. - Excellent communication, delegating duties to the team and interpersonal skills Team members - To respond to any changes in the department as dictated by the needs of the business. - To conduct and contribute to regular departmental communications meetings. - Ensure the restaurant is in good housekeeping condition throughout and after service, ensuring that all cleaning schedules are completed. - Managing Sales and Conversion - Support the delivery of promotional activities, including staff incentives. - Maximise incremental sales opportunities by adding customer value at every opportunity. - Knowledge of EPOS system and ensuring proper operation in the restaurant by all users. Financial Management - To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditures approved. - To be able to conduct and supervise all cashiering and reporting procedures. - Presentation and correct posting of checks at the end of each meal period - Maintain bar control systems in order to meet or exceed food and beverage margins. - Control costs without compromising standards or the customer experience. People Development - To coordinate the floor and bar staff in the building of an efficient department by taking an active interest in the employees’ welfare, safety, and development. - To coordinate the training of all employees, ensuring that they have the necessary skills to perform their duties with maximum efficiency and in the most productive manner. - To provide and assist the restaurant team and bar team with ongoing service standards training as well as food and beverage product knowledge. - Support induction and mentoring process, including the completion of skills and standards Interested parties can apply in here Job Types: Full-time, Permanent Salary: £45,000.00–£50,000.00 per year
Waiter/Waitress at Busy Traditional English Cafe Join our team at a bustling traditional English cafe, known for its delicious fresh around coffee, hearty breakfasts, and scrumptious lunches. We are seekina experienced and dedicated waiter/waitress to provide exceptional service in our fast-paced and professional environment. Requirements: Availability for full-time work Proven experience as a waiter/waitress Ability to handle a busy service with efficiency and professionalism Excellent communication skills and a friendly demeanor Responsibilities: Greet and seat customers in a polite and timely manner Take food and beverage orders accurately Serve food and beverages promptly and efficiently Ensure all customer requests and needs are met Maintain cleanliness and organization of tables and dining area Handle cash transactions and maintain accurate till records Assist with general cafe duties as needed We offer competitive rates of pay, providing a fulfilling and financially rewarding opportunity for the right candidate. If you are a motivated and skilled waiter/ waitress looking femendeatine-pecitien in a busy and vibrant cafe , we would love to hear for you . Good luck !
We are seeking a detail-oriented and organized Office Assistant to join our team. The ideal candidate will assist in daily administrative tasks to ensure efficient office operations. Duties: - Answer and direct phone calls in a polite and professional manner - Perform computerized data entry tasks accurately and efficiently - Provide administrative support such as filing, copying, and scanning documents - Maintain organized records and files - Assist with clerical tasks as needed - Type and distribute correspondence, reports, and other documents - Utilize Google Suite for various office tasks - Familiarity with QuickBooks for basic accounting functions Experience: - Proven experience in an office environment - Strong phone etiquette skills - Proficient in computerized data entry - Excellent organizational abilities - Knowledge of clerical procedures - Familiarity with general office operations - Ability to type accurately and efficiently - Proficiency in Google Suite applications - Basic understanding of QuickBooks for accounting tasks This position offers the opportunity to work in a dynamic office setting with room for growth and development. we encourage you to apply for the Office Assistant position.
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management.
We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.
To prepare, cook and serve breakfast at the required service time and standard To undertake any catering task as directed by the Line Manager To undertake washing up and cleaning as required To serve customers in a quick, polite manner ensuring good customer service at all times To complete any administration as requested including food temperatures, wastage and cleaning schedules etc To ensure minimal wastage, implementing ideas for reducing waste wherever possible Assist in the effective management of stock and portion control Ensure all equipment is in a safe working order. Report all faults to the relevant manager and ensure equipment is not used until safe to do so. To ensure the kitchen is maintained in a clean, organised manner ensuring all food safety and health & safety policies and procedures are followed. To communicate to team and client staff in a polite, efficient manner To listen and forward any customer suggestions or complaints to the Line Manager
One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused individuals to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Responsibilities for Client Experience Assistant: As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager. Some Of Your Key Responsibilities Will Include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success Requirements: You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint