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  • Customer & Administration Coordinator
    Customer & Administration Coordinator
    hace 1 día
    £14.82 por hora
    Jornada completa
    London

    Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

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  • Lettings Negotiator
    Lettings Negotiator
    hace 8 días
    £2000–£6500 mensual
    Jornada completa
    London

    23 Collective is a London-based real estate studio operating across lettings, property management, flatshares, and curated living. We work with over 30 partner agencies, landlords, and property companies across London, helping people find homes while supporting the management and growth of a diverse property portfolio.We believe environments shape who we are. The Role We’re looking for ambitious, energetic Lettings Agents to join our growing team.This is a fast-paced, people-focused role combining sales, property, customer service, and relationship building. You’ll work directly with prospective tenants, conduct viewings, manage enquiries, and help clients secure homes across our network of properties and partner agencies.This role is ideal for someone who enjoys speaking with people, thrives in a target-driven environment, and wants genuine earning potential and progression. Responsibilities -Respond to property enquiries from portals and marketing channels-Speak with prospective tenants and understand their requirements-Match applicants with suitable rooms and properties-Arrange and conduct property viewings-Build relationships with tenants, landlords, and partner agencies-Negotiate offers and secure bookings-Manage applicants throughout the rental process-Keep CRM systems and records up to date-Generate referrals and repeat business-Work closely with the wider lettings and operations team What We’re Looking For -Confident communicator with excellent people skills-Self-motivated and target-driven-Comfortable speaking with clients throughout the day-Strong organisational skills-Positive attitude and willingness to learn-Previous sales, lettings, hospitality, recruitment, or customer-facing experience is beneficial but not essential-Ability to work independently and take ownership of results SalaryCommision based + bonuses(targets)

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  • Marketing Manager
    Marketing Manager
    hace 18 días
    £45000–£52000 anual
    Jornada completa
    Borehamwood

    Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • Assist in preparing detailed property marketing specifications, including promotional planning, messaging, and alignment of marketing materials with asset positioning and client expectations. Required Skills & Qualifications: • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail

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  • Chef
    Chef
    hace 18 días
    £13–£15 por hora
    Jornada parcial
    London

    At The Side Hustle, it’s not just about what’s happening on screen - it’s about delivering food that matches the pace and energy of the room. High-volume trading, fast service, and a kitchen team that keeps everything consistent under pressure. As a Chef, you’ll play a key role in delivering quality food, quickly and consistently, ensuring every dish supports a seamless guest experience. What you’ll be doing Delivering quality food at pace Preparing and cooking menu items to brand specification Maintaining consistency in quality, presentation, and portioning Delivering food within expected service times Executing service Working efficiently during peak periods to maintain service flow Communicating clearly with kitchen and front-of-house teams Adapting to changing demand during busy trading Maintaining standards Keeping high standards of cleanliness and organisation Following food safety and hygiene procedures at all times Ensuring workstations are set up and maintained correctly Contributing to the team Working collaboratively with the kitchen team Supporting colleagues to ensure smooth service Maintaining a positive and professional approach What we’re looking for Reliable and consistent Works with pace and attention to detail Positive and team-focused Calm under pressure Experience Experience in a kitchen environment is preferred. A basic understanding of food safety and hygiene is important, but attitude and willingness to learn matter just as much. What you’ll get Competitive hourly pay plus tronc (service charge) Training and development, including recognised skills pathways Up to 50% discount across all Nightcap venues Access to a wellbeing support platform and EAP services Discounts with a wide range of businesses through our benefits portal Early access to your pay through Stream

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  • Property Consultant
    Property Consultant
    hace 30 días
    Jornada parcial
    London

    Location London, United Kingdom / International opportunities as required Company Munzil Ltd Role Overview Munzil is seeking an ambitious, polished and highly motivated Property Consultant to join our growing real estate team. The successful candidate will be responsible for assisting clients throughout the property acquisition, sales and investment process, delivering an exceptional level of service while developing strong and lasting relationships. This role is ideal for an individual with excellent communication skills, commercial awareness and a genuine passion for luxury property and real estate investment. Key Responsibilities • Build and maintain strong relationships with buyers, sellers, investors, landlords and industry professionals., • Understand clients' property requirements, financial objectives and investment preferences., • Source suitable residential and investment opportunities both on and off market., • Conduct property viewings and accompany clients throughout the viewing process., • Present properties professionally and provide informed market insight., • Assist clients with negotiations between buyers, sellers, landlords and other relevant parties., • Develop relationships with estate agents, developers, solicitors, mortgage brokers and other property professionals., • Identify new business opportunities and generate potential client leads., • Maintain accurate records of clients, properties, viewings and transactions., • Stay informed about the London and wider UK property markets, including pricing trends and investment opportunities., • Support the company's marketing and brand initiatives where required., • Provide a discreet, professional and personalised service to high-net-worth and international clients., • Work closely with the wider Munzil team to ensure a seamless client experience. Candidate Requirements • Previous experience in property, sales, real estate, investment or client relationship management is preferred., • Excellent verbal and written communication skills., • Strong negotiation and interpersonal abilities., • Professional appearance and presentation., • Highly organised with excellent attention to detail., • Ambitious, self-motivated and target-driven., • Ability to build relationships and develop a strong professional network., • Confidence working with high-value transactions and discerning clients., • Knowledge of the London property market is advantageous., • Ability to work independently while contributing effectively to a team., • A proactive and entrepreneurial mindset. Desirable Skills • Experience working with luxury or prime residential property., • Existing network within the property or investment industry., • Knowledge of international property markets, particularly the Middle East., • Additional languages would be advantageous., • Experience using CRM systems and property portals. What We Offer • Opportunity to work within a growing and ambitious international property company., • Exposure to prime and luxury real estate opportunities., • Career progression and professional development., • Opportunity to build a strong personal network within the property industry., • A dynamic, entrepreneurial and international working environment., • Competitive salary and/or commission structure, depending on experience and agreement. Equal Opportunities Munzil Ltd is committed to creating an inclusive and professional working environment. We welcome applications from ambitious individuals who share our commitment to exceptional service, integrity and excellence. Munzil – Guiding You Home.

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  • Luxury Sales Assistant
    Luxury Sales Assistant
    hace 2 meses
    £13.5 por hora
    Jornada completa
    London

    About Us Driven by exploration and innovation, Shackleton is built on the values of polar titan Sir Ernest Shackleton and exists to inspire, prepare and equip individuals for the challenge. Informed by world-class polar expertise, the apparel range includes high-performance down jackets, heritage-inspired knitwear and expedition-grade parkas, engineered for extreme environments. Shackleton Challenges deliver unique expedition experiences in some of the world’s most spectacular and extreme locations. Meticulously planned, the Challenges aim to have a transformational impact, developing a participant's physical, mental and emotional capabilities and outlook on life. About the Role After four successful seasonal pop-ups in Central London, Shackleton’s first ever full time store opened in October 2023 in London’s West End. We are looking for experienced retail assistants with a passion for delivering exceptional customer service. The successful individuals need to be able to confidently communicate both the luxury and performance aspects of the brand as well as its unique heritage and back story, inspired by the life and achievements of Sir Ernest Shackleton. The successful candidates will play a pivotal role in ensuring the store’s success across the following parameters: • Creating and delivering an exceptional brand experience, • Delivering outstanding customer service, • Sharing expert knowledge in expedition apparel, • Sharing expert knowledge in the outdoors and extreme travel, • Display and merchandising, ensuring a truly wow experience, • Sales of Shackleton products and expedition experiences, • Maintaining the highest of store standards in terms of cleanliness and merchandising, • Supporting and participating in store events, • Continuously elevating the store experience by supporting leadership with projects and brand initiatives, • Responding to both written and telephone customer enquiries through the company customer service portal About You • Proven track record and passion for customer service ideally in the luxury or performance sectors, • Familiar / experienced with outdoor experiences, travel and adventure, • Familiar with technical apparel / materials / construction / performance, • Excellent verbal and written communication skills, • High personal standards, • Strong team player, • For the Challenge! Benefits • 25 days holiday with increases due to length of service, • Company sick pay and enhanced maternity and paternity pay, • Company pension contribution of 3%, • Team Discount, • Friends and Family Discount NO AGENCIES PLEASE Job Types: Full-time, Permanent Benefits: • Company pension, • Enhanced maternity leave, • Sick pay, • Store discount Education: • GCSE or equivalent (preferred) Experience: • Retail sales: 2 years (preferred), • customer service: 2 years (preferred) Work Location: In person

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