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This position presents a rewarding challenge for individuals equipped with a diverse skill set, including exceptional communication and interpersonal abilities, prompt problem-solving acumen, and a relentless attention to detail. If you are driven by efficiency, thrive in a fast-paced environment and can manage intricate scheduling logistics while fostering positive relationships, this opportunity is tailor-made for you. Job Responsibilities ● Coordinate repair appointments, allocating appropriate time slots based on technician availability, and customer requirements. ● Develop and maintain repair schedules, ensuring efficient utilization of technicians and meeting customer expectations. ● Continuously monitor and update schedules to accommodate urgent repairs or changes in priorities. ● Assign bookings to technicians based on their skills, expertise, and workload capacity. ● Optimize technician schedules to maximize productivity and minimize idle time. ● Ensure appropriate distribution of workloads among technicians, considering their skill levels and workload balance. ● Work with the parts advisor to monitor and manage inventory of parts and accessories required for repairs. ● Coordinate with the procurement team to replenish stock as needed, minimizing delays in repair due to parts unavailability. ● Communicate with customers to schedule repair appointments, provide updates on repair progress, and address any inquiries or concerns. ● Ensure clear and timely communication regarding repair timelines, cost estimates, and any additional services required. ● Provide exceptional customer service, ensuring a positive experience throughout the repair process. ● Continuously assess repair processes and workflows, identifying opportunities for improvement and efficiency gains. ● Collaborate with the management team to implement changes and streamline repair operations. ● Analyze data and metrics to measure performance and identify areas for optimization. ● Collect and analyze data related to repair operations, such as repair times, technician productivity, and customer satisfaction. ● Generate reports and insights to identify trends, measure key performance indicators, and provide recommendations for improvement. ● Maintain accurate records of repair activities, including repair tickets, customer information, and inventory usage. Qualifications and Skills: ● Proven experience in scheduling, planning, or operations management, preferably in a mobile repair or similar technical environment. ● Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. ● Excellent communication and interpersonal skills, with the ability to interact effectively with technicians, customers, and other stakeholders. ● Proficiency in using scheduling software, inventory management systems, and MS Office applications. ● Analytical mindset with the ability to analyze data, generate reports, and make data-driven recommendations. ● Attention to detail and accuracy in maintaining records and documentation. ● Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.
In house Legal Advisor - Job Types: Full-time, Permanent We are looking for a proactive and positive Commercial Lawyer to help advise on a wide range of legal matters associated with our global activities. This is a broad and exciting role with exposure to many different jurisdictions. You will have the opportunity to gain experience in a wide variety of legal disciplines including mergers and acquisitions, company law, contract reviews, construction law advice, software, technology, intellectual property, disputes, claims and insurance. Responsibilities · Taking a commercial and practical approach and offering appropriate and innovative solutions · Assisting with the negotiation, drafting and advising on a range of contracts both UK and International based, with support from the procurement team · Drafting intra-group service/loan agreements · Drafting heads of terms/memoranda of understanding · Assisting with acquisitions and the establishment of new offices · Assisting with the drafting of reports for the Executive and Board · Providing day-to-day legal support and advice to the firm Requirements · NQ – 3 years PQE. Relevant experience either in private practice with a top national firm or in-house. · Good practical experience of the application of legal principles and commercial law. · Legal experience in negotiating and drafting commercial and immigrational areas (nice to have). · Great analytical skills and excellent legal knowledge. · Ability to multitask, problem solve, and balance competing priorities. · Ability to communicate effectively and confidently with a wide range of stakeholders. · Ability to work autonomously or as part of a bigger team. · Language: Mandarin Chinese (required) Pay: £50,000.00-£70,000.00 per year Schedule: Monday to Friday Work Location: London and Antigua