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We are looking for a Quality & Service Improvement Officer to join our Quality and Service Improvement Team. You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need. We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. The team sits within the operations directorate and is split into Safeguarding and Caller Support and Quality and Service Improvement. Between us and the senior volunteers that work alongside us we support 201 branches, over 20,000 amazing volunteers across the UK and Ireland whilst ensuring we provide a safe and effective service to our callers. Contract • £33,000-£35,000 per annum plus benefits, • Full Time (35hrs per week), • Permanent, • Hybrid working with link to Ewell office, • In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month., • We are passionate about flexible working, talk to us about your preferences What You’ll Do You will be providing expert advice, guidance and support to specialist and senior volunteers and staff, in the management and application of a range of Samaritans quality assurance policies and procedures. You will also be supporting caller feedback processes as well as new project developments. What You’ll Bring • Experience of working in quality assurance or quality management, • Excellent understanding and experience in the use of a broad range of quality assurance techniques and methods, • The ability to accurately assess and to report on large amounts of information, • Good understanding and experience of applying quality, data protection and safeguarding legislation and processes, • Understanding of the needs of a wide range of vulnerable service users, • Experience of working with and managing support for individuals in distress or with complex emotional/mental health needs Criminal record check (DBS) We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists. At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. Full Job Description and Person Specification below. Why Samaritans? At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. Apply now If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. Applications close: 29th April Video Interviews will be held between 5th and 12th May At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Our client are a recognised main contractor who require a Project Manager for a traditional build later living scheme in Epsom. The role will involve being number one on site reporting to visiting contracts manager. Including manging of all other site staff. The successful candidate will be required to have previous experience working on large scale residential schemes with labour levels more than 400 and 30-40 Subcontractors at peak. Strong personality to challenge supply chain and staff members to ensure the successful running of the programme. Requirements • Able to plan works, complete look a heads and ensure materials/labour are in hand., • Manage staff ensuring all other members of staff know their roles and are carrying out their tasks in accordance with Programme., • Input in sub-contractor packages and scopes of works to ensure all items have been included., • Excellent written and verbal communication skills at all levels, • Strong attention to detail and accuracy, • Ability to work to tight deadlines and achieve targets, • Proficient using Microsoft Office Word, Outlook, Excel, Procore, • Confident in leading & chairing meetings including writing effective meeting minutes., • Confidence in dealing with client team., • Commercial awareness., • Autonomy to hire and remove staff as required. Actions • Liaise with the client and their management team on all aspects of the project to ensure RFI’s etc are being responded to in a timely manner., • Compiling information required to discharge applicable planning conditions., • Working with the design manager to ensure the compliance trackers are being addressed and conditions discharged in a timely manner., • Compile monthly client report and appendices ahead of monthly client meetings., • Internal progress report to be updated and reviewed fortnightly., • Ensure design is being completed in time to align with the programme and lead times and input to design co ordination meetings., • Review and sign-off of site diaries, • Dropline & review programme to provide lookahead., • Sit with other site members to deal with day-day site issues/settle disputes, • Liaise with commercial & design team to ensure all necessary design information is available to allow subcontractors to complete their works., • Liaise with site H&S officer to ensure site rules are being adhered to on site and site teams are maintaining a good level of safety & housekeeping on site, • Ensure site team are keeping daily records., • Carry out weekly review of Procore to ensure site inspections are being carried out to a high standard., • Liaise with Q&E manager to set-out site inspection forms and general running of QA for the whole site., • Liaise and oversee temp works co-ordinator., • Site inspection walkaround for Building Control, Warranty provider and Clerk of Works., • Review and approve timesheets., • Oversee logistics incl site setup/changes

Professional proficiency in project management, analytics, and presentation tools, including Microsoft Project, Power BI, Planner, Excel, and PowerPoint, with demonstrated application in business and operational contexts. At Synthomer, we’re accelerating our global procurement evolution — and we

Producing senior management reporting, KPIs, and portfolio summaries. Background in technology or IT project delivery.

Assist with keeping project documentation tidy, accurate, and available. Provide light-touch support across project teams — following up on status updates, risks or actions if required. Keep timesheet and resourcing information aligned with approved project budgets.

Location-based note: Get notified about new Project Management Officer jobs in Cheshire East, England, United Kingdom. You’ll act as a trusted partner to the business, giving clarity to stakeholders, aligning teams, and embedding best practice in every stage of project management. Knowledge of pro

We’re looking for an experienced PMO Lead / Officer to establish and embed a brand-new Project Management Office (PMO) for a global utilities giant undergoing a major transformation. You’ll play a pivotal role in setting up the foundations of project governance, assurance, and reporting — driv

We are looking for a proactive Project Management Officer (PMO) to join our HR Technology Transformation team. Support the Programme Director and Project Manager with administrative tasks including tracking actions, updating plans, and maintaining programme documentation. Experience in project or pr

What You Bring*** 10+ years’ experience in procurement, supply chain, consulting, transformation roles, * Strong background in program/project management, with a record of delivering measurable value* Exceptional stakeholder engagement capability — includin

The role involves leading project development aligned with the strategic plan and requires strong project management skills, experience preparing business cases, and analytical abilities. A recruitment agency is seeking a Project Officer for a 2-year fixed term contract in Central Canterbury, Englan

Develop and maintain project plans and requirements and ensure documentation is aligned with project progress. This role facilitates meetings, tracks project progress, communicates with stakeholders, and ensures alignment of project plans. Produce and distribute monthly status reports, confirming re

Senior Project Manager - Major works Mid CornwallLong term contract!One of the UK's most experienced framework contractors with a project portfolio boasting academic, healthcare and other public sector works, is seeking to expand their team in the south west. They are in need of an driven and m

A recognised project management qualification (e. The successful candidate will support the delivery of multiple projects within a Finance Improvement Programme, ensuring alignment with organisational objectives and maintaining strong programme control. Supporting the definition, planning, execution

Must have driving licence due to location).Our client, a global manufacturer based in Dorking is looking for a Warehouse Operative to join their team.You will be a valued part of the ever-growing team and become part of a long-standing successful business.You will be responsible for ensuring that al

Genuine ongoing long-term work in Derby! paying £12.Free parking with subsidised canteen and opportunities to upskill!Clean working environment with fantastic team spirit.No experience needed!!Work starting Immediately!Calling all production operatives looking to join a fantastic team with genuine

Good organisation and time management skills.

Strong project management skills with the ability to deliver in complex environments. Are you a finance systems specialist who thrives on delivering complex implementations and seeing projects through from start to finish?. With strong growth, a complex operational footprint, and multiple sites acro

Overview Our client is seeking a highly motivated and technically proficient MEICA Project Manager to join their project delivery team supporting clean water and wastewater infrastructure projects. Design Management: Coordinate the integration of mechanical, electrical, and control systems within m

Key Responsibilities Lead and manage civil engineering projects end-to-end Coordinate with clients, stakeholders, and contractors Ensure projects are delivered safely, efficiently, and in line with contractual requirements Monitor progress, budgets, and project performance Maintain strong client re

We are looking for a Warehouse Operative to assist our busy client, based in Yeovil.This will be working for a large logistics company to help them to move parts from one building to another.This is a temporary role that will be for approximately 4 weeks.This role is mainly moving parts, but you wil

Job Title: Warehouse Operative.Contract: Temporary ongoing with permanent opportunities available.Gloucester are recruiting for 12 Warehouse Operatives for their pallets repairing operations.We are looking for candidates who are comfortable using tools such as hammers or nail guns; however, please b

Warehouse Operative (Temp to Perm).We are currently recruiting for a.Working in both chilled (fridge) and ambient temperature environments.Rotating shifts (2 weeks early / 2 weeks late):.Tuesday to Friday: 7:00am - 3:30pm.Monday to Friday: 1:30pm - 10:00pm.

Delta Personnel is currently looking for multiple Warehouse Operatives to join a busy friendly packaging environment located in Edenbridge, Kent.We have immediate starts! This is a temporary ongoing assignment that could lead to a permanent contract for the right candidates.Duties * Duties will

We are growing our warehousing team due to continued growth.We are recruiting for Warehouse Operatives on a permanent basis to work day shifts on a 4 on 4 off pattern.Responsible for making sure our customers receive their orders as quickly as possible.The role is a full encompassing Warehouse posit

Business Analyst – Hybrid – Berkshire.Our client, growing in a challenging market, is seeking an experienced Business Analyst to join the IT Team.You will have a blend of the following skills:-.Excellent business and process analysis knowledge.Analytical and problem-solving.Ability to write &

NEC Project Manager Vacancy About the Role: Our client in the North East is urgently seeking an experienced NEC Project Manager to take ownership of a portfolio of major highways and public realm projects. This position requires someone who is highly experienced in NEC contract management, confide

M&E Project Manager) - Position Overview Our client, a well-established construction company based in the Midlands, is seeking an experienced M&E Project Manager for an upcoming project starting in May. As the M&E Project Manager you'll be responsible for overseeing and coordinating all techni

The successful candidate will be responsible for eliciting, analysing, specifying, and validating the business needs of stakeholders, and translating them into clear, actionable requirements for the development and implementation of IT systems, specifically Mosaic, the social care cast management sy

Business Analyst Placement Programme - No Experience Needed.Build a future-proof career in Business Analysis – starting today.Looking for a career change? Currently employed but want more progression and better pay? Or between jobs and ready for a fresh start? The Business Analyst Business Analyst

The successful candidate will be responsible for eliciting, analysing, specifying, and validating the business needs of stakeholders, and translating them into clear, actionable requirements for the development and implementation of IT systems, specifically Mosaic, the social care cast management sy

We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program.

Work closely with Finance, Delivery Leads, and Project M.

Take ownership from day one and contribute immediately to ongoing projects. Balance technical business analysis with broader change management and process improvement activities.

Business Analyst Trainee – No Experience Needed.Build a future-proof career in Business Analysis – starting today.Looking for a career change? Currently employed but want more progression and better pay? Or between jobs and ready for a fresh start? The Business Analyst Traineeship is designed to

We are seeking an IT Business Analyst to support our ERP transformation programme.You will act as the bridge between business teams and implementation partners, ensuring clear requirements, smooth delivery, and adoption of new systems and processes.Act as the single point of truth between business a

We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program.

Are you a hands-on BIM Manager ready to take ownership of a growing design team?.This opportunity is not for the faint-hearted.One of our leading drylining clients has fully embraced design and build with BIM (Revit) over the past 18 months and are pushing forward at pace.Theyre trailblazing the way

Are you a Project Manager or similar from a Consultancy background working on Education projects? On offer is a technical role offering the autonomy to lead multi-layered, specialist projects within a well-established consultancy who pride themselves on ongoing development of staff offering progress

Previous experience in Fire & Security project management. Fire & Security Project Manager Leicester / East Midlands. This includes coordinating site teams, liaising with clients, and working closely with internal departments to ensure smooth project delivery.

Ensure projects are delivered on time, within scope, and within budget. Communicate clearly on project progress, risks, and outcomes. Sitting within a central transformation function, you'll lead a portfolio of strategic change projects from inception through to delivery.

This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our client’s customers. Responsible for compiling Project Documentation such as PIDs, Highlight R

The Project Manager will be working closely alongside the director, 3x associate directors, senior project managers, project managers, commercial managers and building surveyors. The Project Manager will be confident at building strong relationships with multidisciplinary teams assisting on projects

What the role will involve: Build and nurture strong client relationships Manage every aspect from the initial budget to final reconciliation Comply with client policies, HCBI procedures, client driven KPI's Adapt working methods to stay aligned with new client requirements Deliver events onsit