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JOB DESCRIPTION POST TITLE: ESTATES SURVEYOR Grade: LG350L- ME13 DIVISION/SECTION: Sustainable Communities, Property Management & Review Location: Civic Centre, , London Rd, Morden SM4 5DX, Hybrid Working Type – Initial 3 months contract Responsible to: Property Management and Review Manager. MAIN PURPOSE 1. To provide a comprehensive, estates management, valuation and property advice service to the Council, including management, disposal and acquisition of all types of property., 2. To undertake effective management of the Council’s (non housing) property portfolio to the best advantage in both use and financial terms., 3. To provide, development and general property advice, to other departments and Member forums, of the Council., 4. To advise on all aspects of property management and valuation concerning property held on or managed by the Council to client departments and the Council. RESPONSIBILITIES 1. To provide inputs into the valuation exercises., 2. To ensure covenant conditions on properties are met., 3. To maintain and update records regarding Council owned properties., 4. To carry out project work related to the submission of planning applications., 5. To inspect the Council’s (non housing) properties as required and to advise senior officers on condition and possible maintenance needs., 6. To provide background information necessary for negotiation purposes on estate management issues., 7. To assist in the preparation of rental assessments and reviews., 8. To respond to correspondence as required., 9. To carry out general estate management functions with minimum supervision., 10. To grant and renew leases and carry out rent review negotiations for all types of properties and in the event of a dispute the preparation and presentation of evidence for determination by an Arbitrator or expert., 11. To negotiate terms and charges for easements, way leaves, licences, etc in respect of Council Land., 12. The disposal, on freehold basis or by means of a long lease, of land and property surplus to the Council’s requirements., 13. The acquisition of land or buildings to meet the requirements of service departments under compulsory purchase powers or by agreement and the preparation of financial estimates for the acquisition of such premises., 14. To prepare general valuation advice and advising on the viability of development proposals particularly in relation to commercial redevelopment projects., 15. Assistance in updating reviewing and carrying out valuations in connection with the Council’s Asset Register., 16. Assisting with updating the Section’s property records., 17. Preparation of requests for both officer and Member meetings., 18. To comment on and advise on planning applications and briefs related to Council owned land relating to complex cases., 19. To develop a lead officer role, in relation to one or more aspects of the section’s work as required., 20. To maintain an awareness of legislation and regulations relevant to the sections work and to ensure that staff are familiarised with them., 21. To assist appropriate senior officer/s in project plans etc., 22. To supervise staff temporally allocated to the service area., 23. To assist in the training of other staff., 24. To assist senior officer/s in the general management of the section., 25. To represent the section in corporate/departmental working parties., 26. To manage/undertake complex development proposals related to Council owned land or property., 27. To verify valuations and reports in the absence of senior officer/s., 28. To deputise for senior officer/s at team meetings., 29. To allocate new team members of the section, in the absence of senior officer/s., 30. To participate in internal working groups/working parties at the instructions of the Property Management and Review Manager., 31. To oversee budget control for the management portfolio and projects allocated to the post holder., 32. To decide on appropriate actions in relation to complex/sensitive tasks in the absence of senior officer/s., 33. To attend Court representing the Council as may be required., 34. To ensure that corporate and departmental health and safety policies are implemented at all times and to raise any concerns regarding their operational or any other health and safety matters with the appropriate line manager., 35. To carry out all duties in accordance with the Council’s Corporate Policies covering Equal Opportunities and customer care., 36. To use office technology as required., 37. To manage processes in the best interest of the Council and in accordance with professional and legislative practices. PERSON SPECIFICATION ESTATES SURVEYOR Qualifications/Training • To be an Associate or Fellow Member of RICS., • Evidence of continuous professional development which reflects commitment to effective property management in a large organisation. Experience • Demonstrable track record in relation to property lettings, acquisitions and disposals, valuations, rating, compulsory purchase and compensation - ideally gained in a local authority context., • Experience of negotiating and influencing successful outcomes with wide range of parties., • Proven track record of improving outcomes for the service area., • Substantial experience of the provision of timely and accurate professional advice on complex land and property issues., • Experience of operating at a senior level both within a local authority or other large, complex organisation and with external stakeholders., • Ability to prioritise, plan and organise own workload to meet conflicting priorities, targets and deadlines., • Ability to accurately maintain computer based information on spreadsheets and database packages. Knowledge, Skills & Abilities • Comprehensive knowledge of all relevant statutory requirements, RICS Codes of Practice, procedures and regulatory requirements relating to the service area(s) including Compulsory Purchase, Rating, and Asset Valuations., • Extensive knowledge and understanding of valuation methodologies and standards., • The ability to work corporately and with multi disciplinary teams at senior level., • The ability to analyse complex land issues, presenting conclusions and available options in a clear and concise manner, either verbally or in writing, to senior officers and members., • The ability to proactively develop and maintain effective professional relationships with key stakeholders including other Council departments, commercial tenants, developers and landowners., • A thorough knowledge of the commercial property sector/s.

POST TITLE: Climate Change Manager Grade: ME16 DIVISION/SECTION: Housing and Sustainable Development / Regeneration and Sustainable Development Location: Civic Centre, , London Rd, Morden SM4 5DX, Hybrid Working Type – Initial 3 months contract Responsible to: Deputy Head of Regeneration and Economy Responsible for: Managing the council’s climate team up to 6 FTE MAIN PURPOSE 1. To be the council’s lead officer on climate change initiatives including the creation, development and review of a Climate Strategy and Action Plan bespoke to company, to maintain and extend the council’s high profile and reputation as an exemplar authority for climate initiatives.., 2. To manage and maintain a high performing professional team of technical officers across a range of climate related disciplines including climate projects, retrofit and engagement, and managing resources appropriately to deliver the service., 3. To act as the council’s lead contact and lead the climate team in public facing climate matters including engaging with key stakeholders, residents, businesses and community groups to promote low-carbon and climate change initiatives within the borough., 4. To work in a cross-cutting and collegiate way across departments, having regular contact with leading Council Members, Executive Directors and other senior managers across the Council, giving advice, challenging perceptions around the delivery of services and promoting new ways of working to achieve low carbon targets., 5. To prepare and submit external funding bids for climate change initiatives, ensuring that expenditure meets council business plan priorities for combating climate change. MAIN DUTIES AND RESPONSIBILITIES 1. To recruit, line manage motivate and train a team of specialist officers across the broad range of climate disciplines, managing their performance and establishing and maintaining the budgetary and quality criteria they have to work within., 2. To act as the lead specialist, principal point of contact, team leader and technical adviser for the Council in matters relating to climate change, providing and promoting expert advice to the Cabinet Members, Departmental Management Team, local residents, developers, community groups and businesses. This involves a high level of public interest and scrutiny following Company’s declaration of a Climate Emergency., 3. To manage company’s cross-cutting climate programme, including oversight of company’s Climate Strategy & Action Plan, company’s annual Climate Delivery Plan, and company’s climate budgets. This also includes developing and implementing innovative mechanisms, in partnership with other teams and departments, to embed climate considerations in decision-making across the council., 4. To develop effective working relationships through partnership and collaborative arrangements with external bodies, internal departments and voluntary and statutory agencies and their clients. To attend and present at meetings of relevant partnership boards and agencies and to influence others whilst representing the service and/or council as required in a professional manner., 5. To keep up to date with the legal and policy framework influencing all aspects of climate change, ensuring that the company is compliant with its legal and statutory obligations., 6. To be responsible for leading and managing multi-disciplinary project officers on the development of energy master-planning for the borough, bidding for external funding from government and the private sector, leading on the relationship with partners., 7. To develop creative and innovative financing proposals and funding schemes, and secure external funding where possible for climate initiatives in company, including venture capital, private finance, section 106 and government funding., 8. To lead on the professional and technical delivery of robust and groundbreaking planning policies and associated guidance on sustainable design and construction within the company, identifying appropriate partners and working with other London Boroughs where appropriate., 9. To lead the climate team’s technical experts to provide expert advice to Development Control on the implementation of sustainable design and construction policies. To act as the lead expert in situations of conflict., 10. To take sole responsibility for representing the council as expert witness on specific technical planning policy matters relating to climate change at Public Inquiries as required (e.g. statutory development plans; planning appeals). This process can be adversarial with robust cross-examination., 11. To promote the council’s work on sustainability, engage with colleagues and Councillors, represent the council at external meetings and events, and promote the work outside of the council., 12. To demonstrate leadership and implement council policies on equalities, diversity, IT security, health and safety, customer care and other matters., 13. Carry out any other duties appropriate to the grading of the post as required. To undertake regular site visits borough-wide in all seasons. PERSON SPECIFICATION Knowledge 1. In depth and demonstrable understanding of climate mitigation and adaption as relevant to all aspects of a London borough, low carbon measures and ideas including legal parameters, relevant government and other policy, best practice and practical application., 2. Substantial and demonstrable knowledge of climate change issues, with proven in-depth understanding of relevant subjects including spatial planning policy for sustainable development; low-carbon energy technologies and interventions; decentralized energy generation and delivery systems; low-carbon regeneration projects; climate change mitigation and adoption strategies and programmes., 3. In depth knowledge of sustainable design and construction standards, low and zero carbon generation technologies and their integration into development on an individual unit and site wide basis., 4. Demonstrable knowledge of engagement and communication techniques relevant to climate change and demonstrable knowledge of best practice. Skills and abilities 1. Highly developed oral, written and presentational skills and ability to use these skills to communicate and engage effectively, negotiate and persuade in creation and promotion of company’s climate principles and practice., 2. Able to lead, motivate and enthuse individuals and teams within a rapidly changing environment., 3. Able to create and deliver innovative and solutions-orientated approaches to reducing carbon within time and budget., 4. Able to set priorities, objectives and deadlines and to prioritise tasks to achieve targets and outcomes., 5. Able to identify, collect and analyse relevant qualitative and quantitative data and information, and develop new methods of collecting and managing complex data., 6. Able to lead on climate engagement and communications while minimizing conflict, to work positively and effectively with colleagues, residents, businesses and relevant partners including government departments; other local authorities and strategic bodies; academic institutes and research bodies; the private and community sectors. Ability to persuade and influence in discussions and negotiations including managing conflict., 7. Strategic planning skills and the ability to translate these into realistic plans., 8. Ability to identify funding sources, including grants, and make applications to secure funding for specific initiatives, pilot schemes and capital finance., 9. Ability to confidentially use or learn to use IT systems, such as Microsoft Office, publishing packages, databases and communication tools. Experience 1. Experience of leading and working as part of a multi-disciplinary team., 2. Experience of effective leadership, with proven ability to provide vision and direction to individuals and teams., 3. Experience of, or key role in, delivering services or projects to a client base to agreed deadlines., 4. Experience of playing a leading role in the climate change field such as low-carbon, energy management, climate mitigation or adaptation., 5. Experience of leading/managing projects and initiatives in a rapidly changing environment, and proven experience to produce original and innovative solutions to problems of which no pre-set plan or procedure exists., 6. Experience of managing challenging projects with complex budgets within pre- determined timeframes and delivery targets., 7. Experience in engaging councillors and local stakeholders in the development of wide-ranging strategies and project delivery., 8. Educated to degree level or equivalent in a subject relevant to the duties of the post or with substantial (e.g. 5-10 years) experience in the field. Evidence of continuing professional development in the field of climate change, including attendance at and/or contributing to extra-curricular courses, conferences and seminars on a variety of climate change issues and topics.

Senior Resident Liaison Officer (RLO) Salary: Up to £36k + package Location: Kingston Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs and maintenance sector. We are currently working with a well-established contractor who is seeking an experienced Senior Resident Liaison Officer to support the successful delivery of planned maintenance and refurbishment projects across the Kingston area. This is an excellent opportunity for an established Resident Liaison Officer looking to take the next step in their career, playing a key role in resident engagement, stakeholder management, and project delivery within occupied properties. Key Responsibilities Lead Resident Engagement: Act as the senior point of contact for residents, ensuring clear communication and a positive customer experience throughout the programme of works. Stakeholder Management: Build and maintain strong relationships with residents, client representatives, housing teams, site management, and subcontractors. Access & Programme Coordination: Oversee access arrangements, resident appointments, and property visits to ensure projects remain on schedule. Complaint Resolution: Manage complex resident queries, complaints, and escalations, identifying solutions and ensuring issues are resolved effectively. Project Support: Work closely with Contracts Managers, Site Managers, and operational teams to support successful project delivery and customer satisfaction targets. Resident Consultation: Conduct resident meetings, home visits, surveys, and consultation events where required. Reporting & Compliance: Maintain accurate records, monitor KPIs, produce reports, and ensure resident liaison activities meet client and contractual requirements. Mentoring & Support: Provide guidance and support to junior Resident Liaison Officers where required, promoting best practice across projects. Key Skills & Experience Proven experience as a Resident Liaison Officer within planned maintenance, refurbishment, social housing, or construction. Experience managing challenging situations and resolving resident complaints. Strong stakeholder management and relationship-building skills. Excellent verbal and written communication skills. Confident managing resident meetings and consultation events. Strong IT skills, including Microsoft Office and project management systems. Ability to work independently, prioritise workloads, and manage multiple projects. Full UK driving licence and access to your own vehicle. Why Join Us? Competitive salary and benefits package. Career progression opportunities within a growing business. Employee referral scheme. Ongoing training and professional development. Employee wellbeing support. Friendly and collaborative working environment. If you are interested in this position, please apply or, for a confidential discussion, contact our office and ask for Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

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