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Product Delivery Manager Role Overview The Product Delivery Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Minimum of 3 years’ management experience within a full-service hotel, resort, or cruise ship environment in a senior operational role. Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive “can do, will do, with pleasure” service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) – performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday – increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel internationally and drive due to travel requirements. ideally have a revenue and guest experience background

Role Overview The Cruise Product Operations Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Minimum of 3 years’ management experience within a full-service hotel, resort, or cruise ship environment in a senior operational role. Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive “can do, will do, with pleasure” service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) – performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday – increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel internationally and drive due to travel requirements. ideally have a revenue and guest experience background

Events Delivery Manager salary: £30k location :1 - 2 DAYS IN OFFICE BASED PURFLEET MUST DRIVE AND BE ABLE TO TRAVEL INTERNATIONALLY Location: Purfleet / Hybrid (with some international travel) Reports to: Chief Experience Officer (CXO) About the Role We’re looking for an organised and proactive Events Delivery Manager to help plan and deliver charter and themed cruises. You’ll work closely with clients, ship teams, and internal departments to make sure every cruise runs smoothly and delivers a great guest experience. This role is ideal for someone with project or event management experience who enjoys working with people, managing multiple tasks, and solving problems in a fast-paced environment. What You’ll Be Doing • Coordinate and manage charter and themed cruise projects from planning through delivery, • Work with clients, suppliers, and internal teams to ensure all cruise requirements are met, • Keep project plans, schedules, and administration up to date, • Attend meetings and provide regular updates to stakeholders, • Support onboard operations during charter cruises when required, • Monitor budgets and approve project spending, • Identify and resolve issues quickly to keep projects on track, • Ensure health & safety and operational standards are followed, • Review feedback after each charter and help improve future events, • Support additional projects across the department when needed What We’re Looking For • Experience in project management, event management, or charter operations, • Strong organisational and communication skills, • Ability to manage multiple projects and deadlines, • Confident working with clients and different teams, • Problem-solving mindset with attention to detail, • Comfortable using Microsoft Office (project software experience is a bonus), • Flexible to travel and occasionally work outside standard office hours, • Cruise industry experience is helpful but not essential, • French or German language skills are an advantage, but not required What Success Looks Like • Smooth delivery of charter and themed cruises, • Strong guest satisfaction scores, • Projects delivered on time and within budget, • Positive collaboration with onboard and shoreside teams Continuous improvement based on guest and client feedback Benefits 20 days holiday – increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Candidates must be able to drive due to travel requirements, ideally have cruise ship experience and must be able to travel internationally

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Senior Social Worker within the Children with Disabilities Team to work full time based in Redbridge. The salary for this permanent Senior Social Worker job is up to £58,323per annum. Main duties: To be responsible for complex cases and detailed assessments including, where appropriate, Child Protection Assessments. To assist the Manager, as required in aspects of the Teams work including the allocation of work, maintaining, development and encouraging high-professional standards, and supporting the supervision and development of induvial staff. To keep up to date with good practice guidance, current legislation, Government initiatives and local policies and procedures with a view to playing a lead role in disseminating these within the team. To provide consultation, advice and guidance to team members on professional issues. To assist the Head of Service in developing and maintaining projects within agreed timetables. To represent the Manager or Head of Service at internal and external meetings where appropriate, and to act as Deputy to the Manager. To write complex reports and briefings papers on policy and operational issues for the Team Manager, Head of Service, Chief Officer of Children and Families and to participate in a range of meetings, case conferences or task forces, service and project management groups. To assist in ensuring that team members fulfil expectations in relation to the Councils statutory responsibilities, policies and standards and that the practice is anti-discriminatory. To assist, when required, in ensuring that the Councils employee communication system (CASCADE) is fully implemented and maintained in order that all employees receive appropriate information and that employee feedback is encouraged. To participate where appropriate in staff selection in accordance with equalities legislation good practice guidance and council procedures. To actively participate in the overall management and development of the service through Team Meetings and Service wide meetings, attend and participate positively in Team and other meetings as required with a view to promoting the development of an integrated response to clients needs, concentrating on the delivery of an efficient and effective service. Requirements of this Senior Social Worker Job. Degree or Equivalent in Social Work. Current Social Work England Registration. Post Qualifying Social Work Experience. Contact: This Senior Social Worker job is advertised by Stefan Garrett; if you are interested in this position please click above to apply now Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning Best Candidate Care at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement. TPBN1_UKTJ

You’ll be joining a well-established PMO function with opportunities to work across high-profile projects alongside experienced programme leaders. Excellent stakeholder management and communication skills.

I’m currently working on an exciting contract opportunity for an experienced Vendor & Contract Management professional to join a high-performing team within a complex finance/IT environment. Strong background in contract management and vendor governance (Finance Systems or IT preferred). Proven ex

PMO Planner – Technology & Data Programme.Initial Focus (First 3 Months).Develop detailed plans for assigned domains/workstreams aligned to the integrated plan.Validate dependencies, milestones, and sequencing with stakeholders.Establish planning inputs, standards, and tracking mechanisms.Identify

Chartered Institute of Ecology and Environmental Management (CIEEM), Chartered Institution of Water and Environmental Management (CIWEM) or Institute of Environmental Management and Assessment (IEMA). Nutrient Neutrality Project Officer. The role will require identifying and securing projects that w

As the Information Security Officer, you will help develop and maintain cybersecurity and privacy policies, while actively contributing to various team projects. We have a rare opportunity for an IT Security Officer to join us on a permanent basis. Deliver one-on-one and group cybersecurity tr

Chartered Institute of Ecology and Environmental Management (CIEEM), Chartered Institution of Water and Environmental Management (CIWEM) or Institute of Environmental Management and Assessment (IEMA). Nutrient Neutrality Project Officer. We are looking for someone who is passionate about wildlife an

You will work closely with project sponsors and key stakeholders to define, shape, and deliver project objectives. You bring a proactive approach to risk management and problem-solving, and you are comfortable taking ownership of projects from inception through to completion. Degree-level education

As an Engineering Project Manager / Project Engineer, you will lead the civil and technical delivery of cable route projects from feasibility through to completion. You’ll be part of a high-performing engineering function working across pre-construction and delivery, solving complex civil challeng

Ensure safe, efficient, and profitable delivery of projects in line with direction from Head of Projects. Project Management certification (desirable). Degree in Engineering, Project Management, or related field.

We are currently recruiting for an experienced Senior Site Agent / Project Manager to join a well-established civil engineering contractor with a strong order book and growing portfolio of framework projects across Somerset, Avonmouth, and Wales. Senior Site Agent / Project Manager – Civil Enginee

The HV Project Manager is responsible for the full lifecycle delivery of high-voltage substation projects (AIS and GIS), from pre-construction and design coordination through installation, commissioning, and energisation. This is not a coordination role, it is full project ownership on a complex HV

BMS Project Management experience is essential. The ideal candidate will have experience in managing a project from concept to completion. Direct and oversee completion of project - From Design to Handover.

You will be responsible for managing a portfolio of projects delivering. This role will suit a Project Manager with experience in engineering or regulated environments, ideally within power transmission or a similar sector. Manage multiple projects valued between.

The Project Manager role is the operational head of a defined project, organized in the Projects section and acting as responsible for one or more projects. First level of escalation from the project manager is the Project Director or an appointed management representative for supervision. Project M

As a Project Management Business Partner, you will support the Project Lead in delivering CAPEX and building projects from feasibility and design through to completion and handover. You will work closely with multi-functional project teams, stakeholders, contractors, and external suppliers to ensure

You’ll act as the focal point for engineering across the project lifecycle, working closely with project, commercial, construction, and operations teams as well as external partners. Preference for experience in Hydrogen, Biogas, Biomethane, Anaerobic Digestion projects. Project Engineering Manage

This is a hands-on delivery leadership role requiring strong Agile expertise, project management experience, technical fluency and the confidence to challenge where needed. Technical Project Manager (Front-End Engineering Team). As Technical Project Manager, you will partner closely with the Front-E

This role as a Vehicle R&D Project Manager. Manage prototype build activities including specification control and configuration management. MS Project, Excel and PowerPoint.

Familiarity with project management methodologies and tools. A growing engineering and defence technology organisation is seeking an experienced Technical Project Manager to lead the delivery of complex hardware and software engineering projects. PRINCE2, PMP, or equivalent project management certif

Candidates who are currently an Engineering Project Manager, Engineering Manager, Senior Project Engineer, Senior Projects Engineer, Group Engineer, CAPEX Manager, Projects Manager and any equivalent background will be suitable for the role. Previous experience within an engineering Project Manageme

Support project controls including scopes of work, risk management, SHEQ/CDM compliance, and progress reporting. Proven Project Management experience within M&E, FM, or Building Services environments. Project Manager - M&E / Building Services.

Responsible for a team of construction operatives, site supervisor, project managers and commercial staff the Senior HV Project Manager will lead schemes at voltage levels up to 132kV, ensuring their safe and successful delivery. Ensure projects are delivered according to client requirements and ind

This role suits a technically strong project manager with deep experience in construction, building safety or asset compliance environments. Proven experience managing complex remediation or defect-led projects (ideally within housing or residential portfolios). A track record of robust contract man

Fresh Direct is a top UK food business and a proud part of Sysco – the world's leading foodservice company.We’re growing across the country and aiming to be the absolute best in our industry.So join us in Bicester as a Warehouse Operative and take your career to the next level.Our War

Working knowledge of mining project fundamentals, including production profiles, capital and operating costs, mine planning assumptions, processing constraints and project economics. Support the development of consistent project standards, planning tools, reporting templates and project definition m

Fresh Direct is a top UK food business and a proud part of Sysco – the world's leading foodservice company.We’re growing across the country and aiming to be the absolute best in our industry.So join us in Bicester as a Warehouse Operative and take your career to the next level.Our War

Strong leadership potential, staff management/supervisory experience preferred but not essential. If you’re looking for your next big step and want to make an impact in project logistics on an international stage, we want to hear from you. Our client, a global player in the freight forwarding and

Fresh Direct is a top UK food business and a proud part of Sysco – the world's leading foodservice company.We’re growing across the country and aiming to be the absolute best in our industry.So join us in Bicester as a Warehouse Operative and take your career to the next level.Our War

Strong stakeholder management skills across junior to senior leadership levels. Experience managing small project teams and third-party suppliers. This role combines business analysis, stakeholder engagement, project delivery, and transformation consulting across a range of public and private sector

Copilot4DevOps is an innovative generative AI tool seamlessly integrated into Azure DevOps, designed to transform ideas into actionable outcomes.With advanced features such as detailed work item extraction, user story translation, and customizable prompts, the tool empowers teams to enhance efficien

Asset management or wealth management environments. Strong experience within Investment Assets / Investment Management. Strong diplomacy and stakeholder management capability.

Experience in regulatory projects strongly preferred.

Support change management activities, including stakeholder communication and engagement.

Experience with Master Data Management and managing customer data platforms. We are seeking an experienced Technical Project Manager to join a Global Insurance client, leading a large-scale platform modernisation.

Following new leadership within the technology team and a number of upcoming projects, this is a great time to join a business investing in its systems and digital capabilities.

Strong requirements elicitation and stakeholder management skills. Experience working on digital, data, ERP, or system integration projects.

A leading global consultancy is seeking an experienced Senior Project Manager to support the delivery of large-scale hyperscale data centre projects in Norway. The role will involve close collaboration with contractors, consultants, and key stakeholders, alongside proactive risk management, programm

Waterfall project delivery experience. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you’ll be trusted, challenged, and empowered to grow. Recognised twice for “Project Excellence” by The Chartered Institute for IT & Computing Awards, Triad stands at t

You’ll work closely with HR leadership, project teams, internal stakeholders, and third parties to help ensure successful delivery of Workday and wider HR change initiatives. Experience supporting HR systems implementations or transformation projects. Strong stakeholder management and communicatio

Verify compliance of the various projects with applicable regulations and company internal rules– provide guidelines for project population to ensure EC compliance. Ensure project management practices (service to customers) are compliant with internal procedures. Assist in the determination of exp

Business Analyst (SFIA Level 4) | Government Digital Programme | £325/day.Hybrid working - Manchester, Leeds OR Newcastle.There is roughly a 50-60% onsite requirement, depending on business needs.Long-term programme work within a complex delivery environment.We’re supporting a consultancy deliver

Knowledge of project management and construction industry standards. Professional accreditation or certification in project management is a plus. Decimo Project Engineering Ltd is a leading Mechanical and Electrical Contractor based in Kent, covering commercial M&E projects in London and the surroun

Aureos are seeking an Electrical Project Manager to join our growing team in Essex, Norfolk and Suffolk to support on a multitude of projects. Produce project reports for senior management and clients. The Electrical Project Manager will be responsible for planning, coordinating, and delivering elec

You have excellent stakeholder management skills and have a detailed knowledge of DB and or DC Pensions systems.