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  • Property Administrator
    Property Administrator
    8 days ago
    £26000–£27000 yearly
    Full-time
    London

    Position: Property Administrator 30 hours a week Yearly - £26000 to £27,000 annually Job Responsibility: Providing administrative support to property managers and the property management team. Handling tenant inquiries, complaints, and maintenance requests promptly and professionally. Preparing and maintaining lease agreements, tenancy records, and other property documentation. Collecting, recording, and monitoring rent payments, deposits, and other tenant charges. Coordinating maintenance and repair work with contractors and service providers. Scheduling property inspections and keeping inspection reports up to date. Maintaining accurate tenant, financial, and property records in management systems. Preparing reports, correspondence, invoices, and meeting minutes. Assisting with budgeting, expense tracking, and processing invoices and payments. Managing office supplies and ensuring efficient day-to-day office operations. Supporting tenant move-ins and move-outs, including documentation and key management. Ensuring compliance with company policies, lease terms, and relevant property regulations. Answering phone calls, responding to emails, and welcoming visitors in a professional manner. Filing and organizing both electronic and paper records securely and accurately. Assisting with marketing vacant properties, arranging property viewings, and coordinating leasing activities where required. Key skills and qualifications: Strong organizational and time-management skills. Excellent written and verbal communication. Proficiency in Microsoft Office (Word, Excel, Outlook) and property management software. Attention to detail and accuracy. Customer service and problem-solving skills. Ability to manage multiple tasks and meet deadlines.

    Immediate start!
    No experience
    Easy apply
  • Relationship Manager
    Relationship Manager
    9 days ago
    £33400 yearly
    Full-time
    Ilford

    Job Purpose To develop and maintain strong relationships with clients by providing excellent customer service, understanding their needs, and delivering tailored solutions. The Relationship Manager is responsible for managing client accounts, supporting business growth, ensuring high levels of customer satisfaction, and maintaining long-term business relationships. Key Duties • Build and maintain strong, long-term relationships with existing and prospective clients., • Act as the primary point of contact for client enquiries, requests, and concerns., • Understand clients' business needs and recommend suitable products or services., • Manage client accounts, ensuring accurate records and timely follow-up on all communications., • Coordinate with internal departments to ensure efficient delivery of services and prompt resolution of client issues., • Monitor client satisfaction and implement strategies to improve customer retention and loyalty., • Identify opportunities to grow existing accounts and generate new business., • Prepare reports on client activities, account performance, and business development opportunities., • Ensure compliance with company policies, procedures, and relevant regulatory requirements. Skills Required • Experience in relationship management, account management, customer service, or business development., • Strong interpersonal and communication skills with the ability to build lasting professional relationships., • Excellent negotiation and problem-solving abilities., • Strong organisational and time management skills., • Ability to manage multiple client accounts and prioritise workloads effectively., • Commercial awareness with the ability to identify business opportunities., • Proficiency in Microsoft Office and customer relationship management (CRM) systems., • Ability to work independently and collaboratively to achieve business objectives.

    No experience
    Easy apply
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