Focus Findings is recruiting full- and part-time Family Support Workers in Basildon, Harlow, Chelmsford, Southend-on-sea, Colchester, Clacton-on-Sea and surrounding areas. Job Description for Family Support Worker Family support workers help families with long and short-term difficulties. The main duties of the role would include: - Work one-on-one with vulnerable families to reduce inequalities between those in greatest need and their peers. - Facilitating the delivery of targeted support groups and parenting programmes. - Competently and accurately record observations on case management systems with an awareness that the information you supply may be used in legal proceedings. In addition, candidates must be able to demonstrate knowledge and experience of: - Working with parents with specific vulnerabilities that impact their child/ren; including (but not limited to); low income, domestic abuse, substance misuse, anti-social and criminal behaviour, and transient families. - Assessing complex safeguarding and welfare issues for children and vulnerable adults. - Support to families with children with additional needs - Respite care for families with children with additional needs - Child development across the ages, with a particular emphasis on children with additional needs, disabilities, specific educational needs, adult and child mental health, and those with protected characteristics as defined by the Equality Act 2010. - Evidence-based practice and the ability to apply this to inform practice. What we look for: - Driver's license and a vehicle - Caring and empathetic attitude - Good communication skills - Willingness to learn - Self-motivated, well organized & reliable
Key Responsibilities: 1. Maintain and manage the director’s diary, including booking meetings, arranging client appointments, and scheduling compliance deadlines. 2. Handle day-to-day correspondence, including emails, post, supplier invoices, and legal notifications. 3. Maintain and update digital and physical filing systems for client records, compliance reports, and transaction receipts. 4. Draft, format, and proofread business documents including letters to authorities, account summaries, and internal memos. 5. Monitor and order office supplies, assist in minor procurement tasks, and liaise with external service providers and accountants. 6. Support the director with data entry tasks including stock updates, HMRC-related entries, and customer invoice generation. 7. Translate and communicate information when dealing with clients or suppliers who may not speak English fluently. Page 49 8. Carry out light financial administration tasks (e.g., collating receipts, compiling simple expenditure reports). Skills Required: 9. Proven ability to manage confidential information responsibly and sensitively. 10. Strong communication and interpersonal skills, especially in liaising with suppliers and clients from multicultural backgrounds. 11. Excellent command of written and spoken English for business and formal correspondence. 12. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and basic knowledge of PDF handling and cloud-based storage (e.g., Google Drive). 13. Ability to work independently, with minimal supervision, and manage tasks proactively. 14. Organised and meticulous with strong attention to detail—especially in preparing formal documents and regulatory paperwork. 15. Familiarity with light bookkeeping or basic invoicing practices is a plus. Education and Experience • Minimum: GCSEs (or overseas equivalent), including English and Mathematics. • At least 1 year of relevant industry experience as a secretary, administrative assistant, or in a similar office-based support role.
We’re looking for a motivated and experienced Field Sales Representative to sell our loyalty program to small local businesses such as salons, cafés, takeaways, and service-led shops. This is a results-driven role with strong daily targets, ideal for someone who can independently generate leads, close sales, and build lasting client relationships. Key Responsibilities - Identify and approach small businesses in your area - Pitch and explain the benefits of our loyalty program in person - Generate and manage your own lead pipeline - Close a minimum of 3 new business sales per day - Guide customers through the onboarding process post-sale - Regularly follow up with clients and maintain strong relationships - Collect testimonials and ensure satisfaction after service delivery - Accurately update and manage daily activity in the CRM, including leads, conversations, and closed sales What We’re Looking For - 2+ years of field sales experience, preferably B2B - Proven ability to consistently meet or exceed sales targets - Excellent communication, persuasion, and relationship-building skills - Self-starter with the ability to work independently and manage time effectively - Familiar with CRM systems and confident in maintaining accurate sales records - Experience selling to local businesses or within the service sector is an advantage Additional Information Two-week training provided (commission + travel allowance during training only) Role includes daily performance reporting and CRM updates Possibility of long-term employment or promotion based on results If you are looking for an exciting opportunity to grow your career in sales while making a significant impact within our company, we encourage you to apply!