Key Responsibilities: Provide day-to-day administrative support to management and the wider team. Manage emails, phone calls, and correspondence in a professional manner. Prepare, format, and maintain documents, reports, and records. Coordinate schedules, meetings, and diaries. Support data entry, filing systems, and general office organisation. Assist other departments with administrative tasks as needed. Requirements: Minimum of 5 years’ experience in an administrative role. Excellent written and verbal communication skills. Strong organisational and multitasking abilities. Proficient in Microsoft Word and Excel. Ability to work independently and collaboratively within a team. High attention to detail and problem-solving skills. Benefits: Competitive salary based on experience. Career growth and development opportunities. Supportive and professional working environment.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
Location: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter