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Location: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: • discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements;, • establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs;, • collates and interprets findings of market research and presents results to clients;, • discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments;, • briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications., • Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs., • Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines., • Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard., • Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team., • Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: • An interest in working and growing a career within a marketing agency., • The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo., • Great organisational skills with excellent attention to detail and ability to follow processes., • A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing., • Exceptional communication and relationship skills for managing ke stakeholders., • Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK, • Demonstrate excellent knowledge of various marketing tactics., • Excellent negotiation and sales skills, • A result-driven and organized individual., • Excellent oral and written communication skills., • Proficiency in Microsoft Office Tools., • Outstanding project management skills., • Demonstrate excellent leadership skills., • Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours

We are seeking a proactive and detail-oriented Company Administrator to join our dynamic team. This role is critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and the ability to handle multiple administrative tasks efficiently. Key Responsibilities Call Handling & Communication Answer and direct incoming telephone calls in a professional manner. Respond to client queries and requests promptly and effectively. Maintain regular communication with security personnel deployed on-site. Administrative Support Manage schedules, meetings, and calendars for senior staff and management. Maintain and organize company records, personnel files, and operational documents. Support onboarding and scheduling of security officers and patrol staff. Client & Staff Coordination Act as a liaison between clients and operational teams to ensure service standards are met. Support the preparation of client service reports, invoices, and timesheets. Monitor daily attendance and duty rosters of field staff. Office Management Oversee general office upkeep including supplies, filing systems, and document control. Assist with compliance documentation, training records, and internal audits. Coordinate with HR and accounts departments for payroll and personnel updates. Requirements & Qualifications Proven experience in an administrative or coordinator role (security industry experience is a plus). Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to manage multiple tasks, prioritize work, and meet deadlines. High level of professionalism, discretion, and organizational skills.

Are you an enthusiastic individual with basic administration experience in a law firm? We are looking for a Legal Assistant / Office Assistant to join their supportive and dynamic team. Salary: Basic + Commission Location: Barking Key Responsibilities: • Assist with diary management, including the setup of meetings and conference calls, often coordinating with reception., • Preparing client engagement letters., • Support with correspondence, preparation of legal documents, and client communications., • Help with billing, time recording, and general administrative duties. What We Offer: • A supportive and collaborative work environment., • A balanced workload spread across the team to ensure manageable and rewarding work., • Opportunity to develop skills and grow with a top-tier project. Requirements: • Basic administration experience in a law firm., • Excellent organisational and communication skills., • Proficiency in Microsoft Office Suite., • Strong attention to detail and a willingness to learn. If you are a motivated individual seeking to start or further your career as a Legal Assistant / Office Assistant in a top-tier project, we would love to hear from you!