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  • Maintenance Manager
    Maintenance Manager
    hace 3 horas
    £55000 anual
    Jornada completa
    Manchester

    Job Ref: PER1729 Branch: Permanently Unique Group Location: Permanently Unique Restaurant Group, Salford Salary/Benefits: £55,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 11/11/2026 Closing date: 23/12/2026 Job Title:Manitenance Manager Department: Head Office Responsible To: Head of Operations Overall purpose of post: To control the resources, manage the processes and cultivate the understanding of maintenance throughout the business. To develop and maintain the respect of staff, management and contractors, ensuring every Permanently Unique Group site – across Tattu, Fenix and Louis – is safe, compliant, fully operational and presented to the highest standard. Working closely with the restaurant leadership, operations and kitchen teams, you will take ownership of planned and reactive maintenance, equipment and contractor relationships across the group. From kitchen and bar equipment to building services, statutory compliance and the signature design that makes each of our restaurants unique, you will ensure our sites run smoothly, downtime is minimised and the guest experience is protected. Your role will be instrumental in protecting our assets, controlling costs and building strong partnerships with our contractors and suppliers, helping us achieve our aim to be the best restaurant group in the world. Duties will include but are not limited to: Profit: • Manage the group maintenance budget, ensuring spend is appropriate, approved and in line with budget across each site., • Obtain and review competitive quotations for all non-routine works to ensure value for money., • Approve, track and reconcile contractor purchase orders and invoices with the finance team., • Support preparation of capital expenditure (CAPEX) proposals for equipment replacement and building improvements, supported by cost-benefit analysis., • Reduce downtime and lost revenue by ensuring critical equipment faults are resolved promptly., • Identify energy-saving opportunities and monitor utility consumption across sites to reduce costs and support sustainability goals. Product: • Oversee the servicing and repair of all kitchen and bar equipment, including cooking equipment, refrigeration, ice machines, coffee machines, glass washers and dishwashers., • Oversee the maintenance of building services, including HVAC, extraction and ventilation, plumbing, electrics, lighting and audio-visual systems., • Maintain a full asset register for each site detailing equipment age, condition, warranty and service history., • Plan the lifecycle replacement of equipment, advising the Head of Operations on priorities before failure occurs., • Ensure all new equipment is correctly specified, sourced, installed and commissioned, working closely with kitchen and bar teams., • Track all warranties and service agreements, ensuring they are used before costs are incurred., • Maintain a stock of critical spares and parts to minimise downtime. Process: • Develop, implement and manage a planned preventative maintenance (PPM) programme across all Tattu, Fenix and Louis sites., • Manage the reactive maintenance process, ensuring all faults are logged, prioritised and resolved within agreed response times., • Triage maintenance requests from site management teams, deciding whether issues can be resolved in-house or require contractor attendance., • Maintain an accurate, up-to-date maintenance log and planned works schedule for every site., • Ensure maintenance SOPs are in place, maintained and followed across all sites., • Conduct regular site visits and building condition audits, communicating findings and action plans to GMs, the relevant HQ colleagues., • Schedule maintenance works around trading hours to minimise disruption to guests and service., • Ensure emergency call-out procedures are clearly communicated to, and understood by, all site management teams., • Support the delivery of refurbishments, new site openings and fit-out projects, ensuring handover documentation and O&M manuals are complete., • Support all sites to meet statutory requirements, including gas safety, electrical testing (EICR/PAT), fire safety systems, emergency lighting, water hygiene, extraction cleaning, LOLER and pressure systems., • Maintain a compliance calendar and certificate records for each site, ready for inspection at any time., • Work with the Group Health & Safety Manager to ensure risk assessments, COSHH and safe systems of work are in place for all maintenance activity., • Support Environmental Health, fire authority and insurer inspections, actioning any findings within the required timescales., • Collate monthly maintenance round ups and send summary to GMs, and relevant HQ colleagues., • Continuously review maintenance processes to identify improvements and efficiencies. Promotion: • Ensure the look and feel of every site reflects the standards of each brand, with any damage to décor and fittings rectified promptly., • Oversee the maintenance and repair of building fabric, including décor, fixtures, fittings and the signature design features that define each brand., • Review guest feedback and mystery diner reports for maintenance-related issues and action them with the relevant management teams., • Work with the marketing and operations teams to support the safe installation and removal of seasonal displays, activations and events., • Act as a brand ambassador at all times, embodying and promoting company values and standards., • Lead by example during site visits, consistently demonstrating high levels of professionalism. People: • Build and maintain strong, professional relationships with all maintenance contractors and equipment suppliers., • Source, vet and appoint contractors, ensuring they hold appropriate insurance, accreditations and RAMS., • Maintain an approved contractor list for each trade and region., • Negotiate service level agreements (SLAs) and contracts, securing competitive terms for the group., • Monitor contractor performance against agreed SLAs, KPIs and response times, addressing any under-performance., • Hold regular review meetings with key contractors and suppliers., • Ensure all contractors working on site are inducted, signed in and follow the permit to work process., • Ensure all works are completed to a high standard, signed off and certified where required., • Act as the main point of contact between contractors, landlords, managing agents and site teams., • Work closely with site management to communicate planned works, access arrangements and expected timescales., • Escalate any contractor concerns to the relevant HQ colleague., • Coordinate and direct any in-house maintenance resource to ensure it is used effectively across sites., • Build effective working relationships with site teams, providing guidance on maintenance matters., • Ensure site teams are trained in the correct use, cleaning and basic care of equipment to prevent avoidable faults., • Promote a culture in which site teams report maintenance issues promptly and accurately. General: • Ensure all sites are safe, clean and presentable during visits, feeding back concerns to the site management and operations teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.

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  • Hygiene Operative
    Hygiene Operative
    hace 2 meses
    Jornada completa
    Trafford Park, Stretford

    Hygiene Operative innovatefm are a soft service facilities management company based in Greater Manchester servicing a variety of customers throughout the UK. We have an exciting opening for a Hygiene Operative within our Hygiene Division. Main Duties: • Deep cleaning of commercial kitchens including grease extraction systems, ducting, fans, kitchen equipment, and walls/floors to a high standard and in a timely manner • Thoroughly completing any paperwork and reporting all findings back to Head Office with photographs, documentation, and measurements. **This role is working away from home, staying in hotels with your fellow teammates Monday-Friday & all applicants must live in the Bury/ Bolton/ Radcliffe or Manchester area** Please do not apply if you are unable to do this. There is a mix between some very local work and some national account work which can involve travelling around the country with occasional overnight stays required. All travel time is paid with an additional £18 per night allowance. All hotels are paid for by the company in advance! The role will predominantly be a 40-hour Monday-to-Friday role with overtime readily available. This will vary from early morning, afternoon, and nights so flexibility is a must. Weekend overtime may be required to suit business needs and paid at higher rates. Reporting directly to your line manager, you will be responsible for the day-to-day cleaning of several sites situated across the UK. This will include but not be limited to: • Kitchen Deep Cleans, • Ducting cleaning and inspecting to TR19 guidelines, • Completing TR19’s with site reports and attaching accompanying photos, • Equipment / structure / extract cleaning, • Working at heights, • Cleaning and sanitising different areas Starting Salary: £13.75 per hour for a Driver/ team leader and £12.40 for a Driver’s Mate which with additional bonus payments for driving, overnight stays, correctly completed paperwork, being a team leader plus more.. Travel and working away: This is a mobile role requiring travel to various customer/project sites. The successful candidate must be willing to work away from home, including overnight stays, when required. Flexibility regarding working locations, travel and working hours is essential.

    Sin experiencia
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  • Senior Brand Manager – Tattu UK & Dubai
    Senior Brand Manager – Tattu UK & Dubai
    hace 6 días
    £55000–£60000 anual
    Jornada completa
    Manchester

    Job Ref: PER1676 Branch: Permanently Unique Group Location: Permanently Unique Restaurant Group, Salford Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 08/10/2026 Closing date: 19/11/2026 Senior Brand Manager – Tattu UK & Dubai Reporting to: Sales & Marketing Director Location: Manchester, with regular UK travel About Tattu Tattu is a modern asian dining experience, renowned for its distinctive interiors and immersive guest experiences. With an established portfolio of restaurants across the UK and a growing international presence, this is an opportunity to play a leading role in the next stage of Tattu's development. Role Overview The Senior Brand Manager will take strategic ownership of the Tattu brand, leading its positioning, marketing strategy and commercial activation across the UK and international markets. Reporting to the Sales & Marketing Director, the role will be responsible for developing and delivering the annual brand plan, managing significant marketing budgets and ensuring that all activity contributes to brand growth, guest acquisition, bookings and revenue. The Senior Brand Manager will provide clear leadership to the marketing team and coordinate internal departments, restaurant teams, agencies and commercial partners. They will act as the senior day-to-day authority for the brand, ensuring work is strategically aligned, commercially effective and delivered to the highest standard. This is a senior, highly visible role requiring strong strategic judgment, creative leadership and the ability to turn ambitious ideas into measurable commercial results. Key Responsibilities Brand Strategy and Leadership • Take ownership of the development and implementation of the annual Tattu brand and marketing strategy., • Translate the company's wider commercial objectives into clear brand priorities, campaigns and market-specific plans., • Define and continually evolve Tattu's positioning, proposition, audience strategy and key messages., • Act as the senior brand guardian, ensuring Tattu is represented consistently and distinctively across every guest touchpoint., • Identify emerging consumer behaviours, cultural trends and market opportunities that can strengthen the brand., • Provide well-considered strategic recommendations to the Sales & Marketing Director and senior leadership team., • Maintain a strong understanding of the competitive landscape across premium hospitality and luxury lifestyle sectors. Commercial and Performance Ownership • Develop marketing plans that directly support bookings, revenue, guest acquisition, retention and frequency., • Take ownership of Tattu's marketing budget, ensuring investment is prioritised effectively and controlled responsibly., • Establish clear objectives, KPIs and reporting structures for all major marketing activity., • Analyse performance across paid media, CRM, social media, website, PR, partnerships and local marketing., • Use data, guest insight and market intelligence to inform decisions and optimise activity., • Present clear performance updates and commercial recommendations to senior stakeholders., • Challenge activity that is not delivering sufficient brand or commercial value. Campaign and Activation Leadership • Lead the development of integrated brand campaigns across paid, owned, earned and in restaurant channels., • Own the strategic direction of seasonal campaigns, menu launches, restaurant openings, events and major brand moments., • Set the campaign proposition, audience, objectives, channel strategy and measurement framework., • Ensure campaigns are delivered accurately, on time and within budget., • Oversee detailed campaign plans while delegating appropriate elements to the wider team., • Maintain a forward-looking marketing calendar that balances long-term brand building with immediate commercial priorities., • Lead post-campaign reviews and ensure learnings are carried into future activity. Creative and Content Direction • Set the creative direction for Tattu campaigns and ensure all output reflects the quality and ambition of the brand., • Develop and approve briefs for graphic design, photography, videography, social content and external creative partners., • Lead the planning of significant content shoots and brand productions., • Review and approve key creative work, copy and campaign assets before release., • Build a strong and varied content strategy that supports brand storytelling and commercial conversion., • Ensure the brand continues to feel culturally relevant, distinctive and ahead of its competitors., • Maintain exceptional standards of accuracy and attention to detail across all output. Digital, CRM and Guest Journey • Lead Tattu's digital marketing strategy across paid social, search, website, CRM and emerging platforms., • Work closely with agency partners to set media strategy, allocate budgets and improve return on investment., • Oversee the digital guest journey from initial discovery through to booking and post-visit communication., • Identify opportunities to improve website performance, conversion rates and database growth., • Develop a CRM strategy that strengthens guest relationships, loyalty, retention and visit frequency., • Ensure customer data and insight are used effectively to support personalised and relevant communications., • Maintain oversight of digital reporting and hold agencies accountable for performance. Restaurant Openings and International Growth • Lead the brand and marketing workstreams for new restaurant openings and market launches., • Develop launch strategies that build awareness, generate demand and establish strong local relevance., • Work closely with operations, sales, reservations, creative, digital and PR teams to coordinate every stage of an opening., • Adapt the Tattu proposition appropriately for different markets while protecting the core brand identity., • Build relationships with local agencies, partners, media and cultural influencers where required., • Support the development of Tattu's international marketing structure, processes and standards., • Travel to restaurant locations and new markets to provide hands-on leadership during critical periods. PR, Partnerships and Brand Reputation • Set the strategic direction for Tattu's PR, influencer and partnership activity., • Manage senior relationships with PR agencies and ensure activity supports agreed brand and commercial objectives., • Identify high-value partnerships with luxury, fashion, entertainment, travel and lifestyle brands., • Lead the marketing strategy for high-profile events, collaborations and guest experiences., • Protect and enhance Tattu's reputation, responding appropriately to potential brand risks., • Evaluate partnership and PR opportunities based on audience relevance, reach, return and long-term brand value. Team Leadership and Development • Lead, motivate and develop members of the team., • Set clear responsibilities, objectives and performance expectations., • Create an accountable working culture in which individuals take ownership and deliver without requiring repeated follow-up., • Coach team members to improve their strategic thinking, communication, organisation and commercial understanding., • Allocate work effectively, balancing development opportunities with business priorities., • Foster strong collaboration across the wider creative and operational teams. Skills and Experience Essential • Significant experience in a senior brand, marketing or integrated communications role for at least one luxury / premium band., • Ability to operate effectively in a fast-moving, entrepreneurial and highly ambitious business., • A strong track record of developing and delivering commercially successful brand strategies., • Demonstrable experience leading complex, multi-channel campaigns., • Strong understanding of digital marketing, CRM, social media, PR, content and performance reporting., • Experience leading and developing a high-performing marketing team., • Confidence managing agencies, suppliers and senior stakeholder relationships., • Excellent strategic, creative and commercial judgment., • Strong analytical skills and the ability to translate performance data into clear actions., • Exceptional communication, presentation and influencing skills., • Excellent attention to detail and the ability to maintain high standards across multiple projects. Personal Attributes • Confident, credible and able to influence at a senior level., • Passionate about premium hospitality., • Highly organised, decisive and accountable., • Proactive and able to anticipate requirements before they become urgent., • Calm and solutions-focused when managing pressure or competing priorities., • Collaborative, approachable and committed to developing others., • Ambitious for the brand and motivated by the opportunity to help shape its future growth. Measures of Success Success in the position will be measured through: • Delivery of a clear and commercially effective Tattu brand strategy., • Growth in bookings, revenue, brand awareness and guest consideration., • Strong return on marketing investment across key channels and campaigns., • Successful delivery of restaurant openings, launches and major brand moments., • Effective management of budgets, agencies and resources., • Improved guest acquisition, CRM growth, retention and frequency., • Consistent brand standards across all locations and touchpoints., • Quality, accuracy and timely delivery of marketing activity., • Development and performance of the Tattu marketing team., • Strong relationships with senior stakeholders, restaurant teams and external partners.

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