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Position: Property Manager Location: Hybrid/Kingswood, Surrey Working Hours: 09:00 – 17:30 Monday – Thursday, 09:00-17:00 Friday Salary: Competitive About Heritage Management: Heritage Management Limited was established in 2004 to provide a transparent specialist service for Management Companies, Freeholders and Developers. The Company manages property in Surrey and the surrounding Counties, and our portfolio includes conversions, purpose-built blocks and prestigious private estates including grade I and grade II listed buildings. All employees are committed to customer service, high service standards and delivering an efficient and reliable service. All Property Managers employed by Heritage are fully qualified through the Institute of Residential Property Management (IRPM) or the Royal Institution of Chartered Surveyors (RICS) or both. Heritage Managementis part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: • 24 days annual leave for work-life balance., • Discounts on shopping and services through Perkbox., • Employee Assistance Programme for confidential support., • Hybrid and flexible work opportunities., • Financial support for personal development., • Opportunities for career growth., • Recognition incentives., • Cycle to Work scheme for a healthy lifestyle., • Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the day to day management of a portfolio of developments in and around the Surrey area. Key responsibilities and tasks include: • Responsible for all management aspects of all developments within the portfolio., • To carry out development inspections as necessary to ensure the Companies’ responsibilities are met., • To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis., • To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required., • To work with customer formed groups such RA’s, RMC’s RTM etc., • Ensuring Customer complaints are resolved effectively and in a timely manner., • To liaise with our Accounts department to ensure accurate financial management of the development., • Source, Appoint and Manage competent trade persons to undertake works across the portfolio., • To ensure all works undertaken by contractors are of suitable quality and cost effective., • To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: • At least 3 years’ experience in the residential property management sector., • Ideally ATPI qualified., • Good knowledge of the Building Safety Act 2023 and requirements for HRBs., • A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels., • Must have a full UK driving license., • Must have intermediate computer skills in Microsoft packages., • Previous experience of contract management., • Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines., • Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Heritage Management on our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number #LI-EJ1.

An exciting opportunity, with significant scope for career development, in a unique and rapidly expanding real estate company. The role will be working alongside the Head of Maintenance and the rest of the operational team, overseeing our residential portfolio that consists of 1,500 units. The buildings are managed fully in-house by our team of maintenance engineers. A key requirement of this position is to develop, train and manage those colleagues. This opportunity is unique, the job is varied and provides good levels of autonomy and support. The chosen candidate will be exposed to all areas of residential real estate maintenance. Additionally, the company has a pipeline of approximately 4,000 residential apartments. This extensive growth presents significant career development opportunities. Job Overview: As the Residential Maintenance Manager, you will oversee the upkeep, repair, and operational standards of multiple residential blocks. Your primary responsibility will be to ensure all buildings are maintained to a high standard by managing a team of maintenance operatives and liaising with residents. It is expected that you will work ‘on the tools’ in a leading capacity, to ensure that all maintenance jobs are completed in a timely manner. This role requires excellent technical knowledge, problem-solving abilities, and exceptional customer service skills. Key Responsibilities: • Team Leadership: Supervise and lead the building maintenance team, ensuring efficient and high-quality service delivery., • Maintenance Planning: Develop and implement preventative maintenance schedules for residential blocks, covering building systems, communal areas, and external facilities., • Budget Management: Track expenses, oversee the maintenance budget, and provide cost estimates for repairs or upgrades., • Inspection and Compliance: Conduct regular inspections to ensure all properties meet health and safety regulations, building standards, and fire safety compliance., • Repairs and Upkeep: Oversee day-to-day repairs and ensure prompt response to maintenance requests from residents and property managers., • Contractor Management: Manage external contractors for specialized repairs or larger projects, ensuring work is completed on time, within budget, and to high standards., • Documentation: Maintain accurate records of maintenance activities, including inspections, repair logs, and compliance certifications., • Emergency Response: Act as the first point of contact for emergency maintenance issues, ensuring swift resolution to minimise disruption to residents., • Stock Management: Ensure all maintenance tools, equipment, and materials are available and maintained. Requirements: • Proven experience in a similar maintenance role, preferably within residential property management., • Technical expertise in building systems, plumbing, electrical, and HVAC systems., • Strong knowledge of health and safety regulations, fire safety, and building compliance standards., • Exceptional organizational and leadership skills, with experience managing teams and contractors., • Proficiency in using maintenance management software and Microsoft Office Suite., • Strong communication and interpersonal skills, with the ability to liaise effectively with residents and stakeholders., • Ability to respond to emergencies and work flexible hours when required., • Driving Licence is a MUST Preferred Qualifications: • NVQ Level 3 or equivalent in a related field (e.g., electrical, plumbing, or building maintenance)., • IOSH or NEBOSH certification in health and safety., • Experience with residential block management software is an advantage.

A leading property management company is seeking a Maintenance Technician to be based on a high-end Build to Rent site in South London. Be responsible for carrying out reactive and planned maintenance tasks on site. Prior experience in property management maintenance.

An experienced Residential Property Manager required to help oversee a varied local lettings portfolio: ensuring legal compliance, strong landlord and tenant communication, and efficient day-to-day property management. Worth Recruiting – Property Industry Recruitment Vacancy: Property Manager Sector: Residential Lettings Location: North Cheam, SM3 9BJ Salary: £35,000 per annum Position: Permanent – Full Time Reference: WR89821 An opportunity has arisen for an experienced Residential Property Manager to join a busy Sales and Lettings agency in North Cheam, managing an extensive residential property portfolio. This role carries a high level of responsibility and autonomy. What's in it for you (Benefits): • Competitive salary package, • Opportunity to work with a respected independent Sales and Lettings agency, • Varied and responsible role with autonomy, • Supportive and professional working environment, • Independent Sales and Lettings agency based in North Cheam, • Professional and customer-focused approach, • Friendly and supportive team environment

A progressive B2B company is seeking a Sales Executive in Croydon to drive new business and account management in the commercial and residential property industry.

Position: Painter & Decorator Department: Property Maintenance Reporting To: Maintenance & Installations Manager Location: Surrey / South East England Salary: £34,000+ plus company van and fuel card Job Purpose A well-established private property organisation is seeking an experienced Painter & Decorator to maintain and enhance a portfolio of high-end residential properties. The successful candidate will deliver exceptional finishing standards across a range of luxury homes, ensuring all work is completed safely, efficiently, and to a premium standard. Key Responsibilities • Carry out high-quality interior and exterior painting and decorating works across multiple residential properties., • Prepare surfaces including sanding, filling, stripping, and priming to ensure first-class finishes., • Hang and line wallpaper, accurately measuring and calculating required materials., • Paint walls, ceilings, doors, windowsills, skirting boards, and other fixtures., • Undertake specialist wood finishing, including French polishing where required., • Work collaboratively with other maintenance and trades teams to achieve seamless project completion., • Maintain excellent housekeeping standards in occupied and vacant properties., • Ensure strict compliance with health & safety legislation, including COSHH regulations., • Participate in seasonal shift patterns and an on-call rota when required., • Undertake additional duties appropriate to the role as requested by management

Joinery Estimator / Client-Facing Location: South London Salary: £40,000 – £50,000 DOE + Performance-Related Bonus Job Type: Full-time, Permanent Schedule: Monday to Friday, 8am–5pm (Office-Based) Language: Fluent English required About the Client Our client is a leading bespoke joinery and furniture company, delivering high-end solutions for residential and commercial projects across London and the UK. They collaborate with interior designers, property developers, and construction companies to deliver exceptional craftsmanship and design. Operating from a modern, well-equipped factory in South London, the business prides itself on precision, quality, and client service. As the company grows, they are looking for a Joinery Estimator to join their team — a role that combines technical estimating expertise with client-facing responsibilities in a dynamic, design-driven environment. Why Join This Client? Varied projects – Luxury residential interiors, hotels, restaurants, offices, and commercial spaces. Career development – Opportunities to grow within a supportive, forward-thinking organisation. Collaborative environment – Work alongside designers, project managers, and skilled craftsmen. Stability & rewards – Competitive salary and long-term prospects. Benefits include: ✅ Company pension ✅ Free on-site parking ✅ 28 days annual leave (including Bank Holidays) ✅ Career progression opportunities Key Responsibilities Estimate Joinery Projects: Prepare accurate cost estimates for bespoke joinery using spreadsheets or estimating software. Review Drawings & Specifications: Analyse plans, drawings, and client requirements to determine materials, finishes, and labour scope. Quote Management: Produce and manage multiple quotations, ensuring accuracy and timely turnaround. Client Coordination: Act as the first point of contact for clients — handling enquiries, following up quotes, and maintaining professional relationships. Project Updates: Adjust estimates as project scopes change, ensuring all updates are documented and communicated effectively. Collaboration: Work closely with design, production, and project teams to ensure alignment throughout each project. Market Awareness: Keep up to date on material costs, supplier pricing, and industry trends to maintain competitive and profitable quotations. Skills & Experience Required Bespoke Joinery Knowledge: Strong understanding of joinery processes, materials, finishes, and production methods. Estimating Experience: Minimum 2–3 years in bespoke joinery or construction estimating. Software Skills: Competent with spreadsheets and/or estimating software (training available). Technical Understanding: Ability to read and interpret CAD drawings and specifications. Communication: Excellent verbal and written skills; confident engaging with clients, suppliers, and internal teams. Organisation: Exceptional attention to detail and ability to manage multiple deadlines. Team Player: Positive, proactive, and collaborative approach. What the Client Offers Competitive salary depending on experience Opportunity to join a respected, rapidly growing brand Supportive and creative work environment where your skills make a real impact How to Apply This position is being handled by Simon Acres Recruitment To apply, please send your CV and a brief covering note to (url removed) or contact Wendie Brown on (phone number removed) Simon Acres Group are acting as the employment agency for this position

Branch Sales Manager Contract: Permanent, Fulltime Salary: Dependent on Experience Location: Croydon, Onsite A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction. Responsibilities: Branch Sales Manager Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis. Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews. Build and maintain strong relationships with councils, stakeholders, and industry partners. Drive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements. Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards. Assess property proposals and manage risk, including rental pricing and compliance considerations. Handle escalated tenant, owner, or council concerns professionally and efficiently. Oversee budgeting, financial performance, KPI reporting, and commission calculations. Manage branch operations, including team scheduling, holidays, sickness, and overall productivity. Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes. Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC). Recruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture. Conduct regular team meetings, performance reviews, and manage HR matters where required. Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines. Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries. Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off Oversee Serving Notice To Quit (when Councils cancel accommodation) Carrying out Eviction Appointments and instructing bailiffs when necessary Control of non-conformances, incidents, snags, and customer complaints Completing Change Request Log for changes to the business or processes About you: Branch Sales Manager A confident leader with experience managing and motivating sales or property teams. Target-driven with a strong commercial mindset and ability to achieve branch sales goals. Excellent relationship builder with strong communication and negotiation skills. Highly organised with the ability to manage multiple priorities and maintain accurate records. Comfortable handling escalated issues and resolving challenges professionally. Knowledge of property management, housing, or compliance requirements is advantageous. Proficient in CRM systems and property management software. Proactive, resilient, and able to thrive in a fast-paced environment. Why Join?: Sales Consultant Competitive salary Uncapped commission 25 days holiday + BH Supportive, high-energy team culture Clear career growth and development opportunities On-site parking Company pension Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we’ve learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Regional Operations Manager (South West) Pay: £45,000.00-£48,000.00 Per Anum Job Overview The Regional Operations Manager (ROM) is responsible for overseeing and optimising operational activities across designated regions. This role ensures alignment with strategic objectives, drives performance improvements, and maintains high standards of service delivery. The ROM is responsible for overseeing the day-to-day operations of our property portfolio and line managing the field teams that service the portfolio in the designated region. The role requires efficient management of staff, third party contractors, asset management, void management, and property compliance. The ROM will ensure that our properties are fully compliant as well as being safe and inspiring. Responsibilities & Duties Strategic: • Lead regional operations to achieve business targets and service excellence., • Collaborate with cross-functional teams to ensure seamless operations., • To proactively look at improvements to our maintenance and cleaning model and discuss ideas and recommendations with Head of Department and Director of Operations., • Be an integral part of the THN strategy to build our portfolio to 10,000 safe and inspiring bed spaces by 2029., • Focus on the company's social impact and identify how this can be captured across your area., • Recommend the most effective way to capture social value and keep records accordingly., • Proactively promote and deliver the company's net zero commitment, ensuring adaptation and continuous improvement. Staff Management: • Line manage field teams (maintenance operatives and cleaners). We are an inclusive employer and actively encourage people who have lived experience to apply for roles within the company., • As a Regional Operations Manager you will understand the importance of the lived experience voice within a company and how support is essential to the success of someone who has lived experience., • Recruitment - you will be responsible for recruiting replacement and new members of the regional team; this will include reviewing CVs presented to you from our People Team, conducting interviews and making decisions on candidates who is the best fit for the role. You will also be expected to implement a 4-week induction program for all new starters, embedding the company's values and mission., • Performance Management - Conduct regular performance evaluations, monthly 1-2-1s/catch ups, yearly staff appraisals. Invest in your team to ensure that you maintain a healthy culture where staff flourish., • Complaint management - Investigate complaints relating to staff performance and lead disciplinary hearings when necessary., • Financial efficiency - Scrutinise, approve, or reject expenses relating to field team activities ensuring compliance with company policy., • Holiday and absence management - Approve or decline field team holiday requests, ensuring business continuity during periods of absence. Property Maintenance, Standards & Void Management: • Data Management - Have full overview of your Region and advise the Head of Department on all key data relating to the portfolio, ensuring a consistent approach across all regions., • Policies and Procedures - In conjunction with the wider management team, Implement and monitor operational policies and procedures, • Void management - Take a proactive approach to managing all voids in the Region, in conjunction with the wider management team. Ensure properties are back in service in a timely manner as dictated by the contract and that the costs associated with damage, neglect and void loss are minimised. Conduct cost analysis exercises in areas with high void numbers to identify if it is more cost effective to instruct 3rd party contractors to carry out remediation works., • Understand the nature of voids in the region at all times and be prepared to advise on mitigation solutions for voids., • Operational efficiency - Optimise and oversee operations to ensure financial and operational efficiency., • Specifications - Understand the property specification for each contract that the company manages and ensure that property standards are maintained., • Quality control - Conduct regular quality assurance checks to ensure standards are met by field teams and 3rd party contractors., • Contract management - Source and vet new contractors, ensuring they meet the required standards before adding them to the approved contractor database using the approved process., • Conduct contractor reviews and regular contract meetings., • Ensuring we support local businesses while demonstrating full compliance and value for money (VfM)., • End of Tenancy management- Conduct property 'go back' reports post tenancy ensuring that all works are identified, costed and completed within the agreed timescales., • Compliance management - Conduct urgent Damp and Mould (D&M) investigations and reports as required, monitor progress ensuring a swift resolution in line with the requirements of Awaab's Law and company policy. Conduct Fire Risk Assessments (FRA's) across the portfolio if required by the Head of Department and manage the completion of any remedial works that are identified. Ensure that the Region has FRA qualified operatives available to carry out FRA's as required. Understand and put into practice the companies fire safety policy. Health & Safety Compliance: • Ensure all staff comply with safety regulations and are adequately equipped with Personal Protective Equipment (PPE) for their roles., • Conduct regular vehicle inspections to ensure staff maintain company vehicles according to the vehicle policy. Ensure driving times are recorded and excess hours discussed with Head of Department., • Ensure compliance with legal and safety requirements, particularly fire safety, legionella and asbestos testing and carry out risk assessments as directed., • Ensure staff fully understand COSHH and that they have the relevant COSHH sheets relating to their role., • Ensure staff wear their operational lone worker alarms at all time while on duty. Customer Satisfaction & Quality Control: • Review customer feedback and implement improvements as necessary., • Manage resident complaints swiftly, ensuring high levels of customer service. Inventory & Asset Management:, • Ensure effective use of storage units within your area and conduct regular inventories to maintain oversight of company assets. Minimise storage requirements. Reporting & Recording: • Maintain accurate records of inspections, risk assessments and staff performance., • Present reports to the Senior Leadership Team on key metrics such as property standards, voids, staff performance and customer satisfaction., • Analyse performance metrics (KPI's, SLA's) and initiate corrective actions where necessary Qualifications, Experience, Knowledge: • Strong leadership and team management skills., • Be commercial; recognising the financial and operational limitations we operate within., • Strong, confident communicator., • Experience of the Housing Health and Safety Rating System (HHSRS)., • Experience of completing fire risk assessments and a sound knowledge of legislation. Key Stakeholders Internal: • Business teams and Service / Divisional leads, • Regional teams and operational staff, • Senior management and executive leadership, • Internal departments including HR, Finance, and IT External: • Residents, • Contract commissioners and other clients, • Compliance related stakeholders Personal Characteristics: Skills Essential: • Proven track record as a Regional Operations Manager or Estate Manager covering a large portfolio preferably in a social housing or charitable setting., • At least 3 years' experience of leading and organising a dispersed field team., • Strong leadership, decision-making capabilities and team management skills., • Be commercial; recognising the financial and operational limitations we operate within., • Excellent communication and interpersonal skills - strong, confident communicator., • Experience of the Housing Health and Safety Rating System (HHSRS)., • Experience of completing fire risk assessments and a sound knowledge of relevant legislation., • Demonstrate composure under pressure and consistently make sound decisions aligned with the company's best interests, even in challenging circumstances., • Analytical mindset with attention to detail, • Excellent problem-solving abilities., • Adaptable and resilient in a dynamic environment Desirable: • Fire Risk Assessor Qualification, • Health and Safety Qualification, • Experience of carbon reduction plans, • Commitment to continuous improvement and professional development Knowledge Essential: • Knowledge of property management (including compliance) and managing a field based dispersed team. Behaviour • Highly organised and self-motivated, with the ability to work under pressure and meet tight deadlines, • A team player with a positive attitude and a commitment to delivering high-quality results, • Results driven, • Resilient, • Keen to support colleagues and ensure the business is working cohesively and to the same objectives, • Able to lead by example • We would expect you at all times to:, • act with integrity, • act with due skill, care and diligence, • act with professionalism, • be open and co-operative with colleagues We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of “expertise by experience” and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references

Our client are a leading Gas Engineering company. An exciitng opportunity for a Contract Manager has arisen within their organisation. The Gas-Qualified Contract Manager is responsible for the commercial and operational management of domestic maintenance contracts fo the business. The role will ensure that all gas servicing, maintenance, and repairs are delivered safely, efficiently and in compliance with regulations. The Contract Manager will oversee the work delivered by the companies engineers and subcontractors, manage the client relationships, monitor contract performance, and ensure compliance, health and safety and service standards are delivered. The role is Monday to Friday 8am-5pm and is a full time and permanent position. To be considered for the role you must have: • Current domestic gas qualifications with registration on the Gas Safe Register. - Strong techinical knowledge of domestic gas systems and maintenance practices. - Experience managing long-term service or maintenance contracts within gas, facilities management, or property maintenance sectors. - Proven experience managing engineers, subcontractors and service teams. - Strong understanding of gas safety regulations and compliance requirements within the UK. - Excellent organisational, financial management, and reporting skills. - Strong communication and client relationship management abilities. - Health and safety qualifications such as IOSH or NEBOSH are desirable. In exchange our client are offering the following: • Basic salary of up to c£60k depending on experience, • Care allowance of c£5k, • Company pension, • 31 days holiday including bank holidays

We are looking for a hands-on Property Manager to oversee the day-to-day management of a diverse property portfolio across multiple sites in South West London. This role focuses on property inspections, resident communication, maintenance coordination, compliance, and reporting, while working closely with the Lettings Manager and wider Operations team. Regular site visits and strong organisational skills are essential. Key Responsibilities Property & Portfolio Management Manage the day-to-day operations of residential and commercial properties within the portfolio Conduct regular property inspections and prepare detailed reports with recommendations Ensure properties are maintained to a high standard and align with asset management objectives Monitor vacancies, tenancies, and upcoming lease events in collaboration with the Lettings ManagerResident & Stakeholder Communication Act as the main point of contact for residents, responding to queries and issues in a professional and timely manner Build positive working relationships with tenants, landlords, and internal stakeholders Handle complaints and escalations effectively, ensuring timely and fair resolution Issue relevant notices and communicate clearly regarding tenancy and property mattersMaintenance & Repairs Instruct, coordinate, and manage maintenance requests for reactive and planned works Obtain quotations and oversee works through to completion Ensure all maintenance works comply with health & safety and statutory requirements Monitor contractor performance and maintain accurate maintenance recordsOperations & Compliance Oversee day-to-day operations to ensure efficiency and consistency Ensure full compliance with all relevant legislation and regulations, including health & safety, gas and electrical safety, fire safety, and HMO requirements Implement and maintain best-practice property management processes and systems Manage risk and resolve complex issues or escalated matters Report upwards on the status and performance of the portfolio, including inspections, maintenance, vacancies, arrears, and compliance matters Manage utility transitions and landlord utility readingsReporting & Administration Prepare regular management reports on inspections, maintenance activity, arrears, vacancies, and property performance Maintain accurate property records, compliance documentation, and tenancy files Assist with budgeting, forecasting, and cost control for maintenance and operational expenditureSupport to Lettings & Operations Work closely with the Lettings Manager to support new lettings, renewals, and tenancy handovers Assist with coordination of move-ins and move-outs Provide operational input into asset management decisions and portfolio strategy Support wider Operations and Business Development initiatives as requiredMarketing & Portfolio Support Assist with marketing properties across portals and internal channels Provide market feedback from viewings to inform pricing and strategy Support portfolio growth by delivering a high standard of serviceSkills & Experience Essential Experience in residential lettings or a customer-facing property role Strong communication and interpersonal skills Well-organised with good attention to detail Confident conducting viewings and dealing with the public Basic knowledge of UK lettings legislation Full UK driving licence and willingness to travelDesirable ARLA / Propertymark qualification or working towards Experience with property management or inspections Familiarity with multi-property or portfolio environmentsPackage & Benefits Competitive salary commensurate with experience Company vehicle or travel allowance Performance-based bonuses Professional development opportunitiesLocation This role covers multiple sites across South West London. The successful candidate must be comfortable with regular travel between locations

Job Title: General Manager Location: Croydon Salary: Up to £50K A leading residential investment and management company is looking for an experienced General Manager to oversee the mobilisation and ongoing operations of New BTR Site in Croydon, This is an exciting opportunity to lead a team, drive operational excellence, and create a vibrant and engaging living environment for residents. Key Responsibilities Mobilisation & Operational Management Develop and implement a mobilisation plan covering compliance, health and safety, facilities management, leasing, and marketing. Work closely with development teams, contractors, and key stakeholders to ensure a seamless handover and operational readiness. Oversee the implementation of all systems, processes, and procedures, ensuring regulatory and safety compliance. Appoint and manage third-party service providers, ensuring high-quality service delivery. Resident Experience & Engagement Act as the face of the development, fostering a strong sense of community among residents. Develop and implement a resident engagement strategy, including regular communication, events, and feedback collection. Ensure a seamless move-in and move-out experience, with a focus on customer satisfaction. Oversee social media and marketing initiatives in collaboration with the marketing team to enhance the property's visibility and appeal. Leasing & Occupancy Management Lead the leasing strategy to achieve and maintain high occupancy levels, targeting 98 percent occupancy. Manage property listings, portals, and enquiries, ensuring a swift and professional response. Oversee the application and move-in process, ensuring compliance with all regulations and policies. Monitor lease renewals and retention strategies to optimise occupancy and revenue. Financial & Compliance Management Develop and manage budgets, ensuring all operational costs are controlled effectively. Monitor site expenditure, identify cost-saving opportunities, and ensure all invoicing and financial procedures are followed. Oversee health and safety compliance, ensuring all policies and procedures are implemented correctly and maintained. Manage risk and regulatory compliance, particularly with fire safety and building regulations. Team Leadership & Development Lead, motivate, and develop a team of up to seven staff, providing clear direction and ongoing support. Conduct regular performance reviews, training, and one-to-one meetings to support professional development. Manage contractor relationships, ensuring service levels are met and any disputes are resolved efficiently. Assist with recruitment, onboarding, and training of new team members. About You The ideal candidate will have a strong background in residential property management, build-to-rent (BTR), co-living, or PBSA. You should have experience leading teams, managing operational processes, and delivering excellent customer service. Key qualities include: A proactive and hands-on approach to management. Excellent communication and leadership skills. Strong problem-solving abilities with the ability to work under pressure. Experience in financial management, budgeting, and cost control. A passion for delivering outstanding resident experiences. This is an exciting opportunity to take ownership of a new development and shape its success from the ground up. If you have the experience and enthusiasm to lead a thriving residential community, we want to hear from you