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Head of Quality – Complex Homecare Provider Mental Health, Learning & Neurological Disabilities – Adults & Children £50,000 - £55,000 per annum (dependent on experience) Hybrid-Remote – Burgess Hill, West Sussex (3 days) / Home-based (2 days) Full-time, Permanent • A candidate information pack including the full job description is available upon request.* Overview: Compass Associates are proud to be partnering with a specialist community healthcare organisation that delivers mental health, neurological, and complex care services to individuals within their own homes and local communities. This respected provider offers a person-centred alternative to hospital care, supporting clients to live safely and independently in familiar surroundings. With a strong reputation for compassion and clinical excellence, they are now seeking a Head of Quality to lead their strategic quality agenda and drive continuous improvement across all services. This is a newly created position, reflecting the organisation’s ambition to move from a solid “Good” foundation toward achieving an “Outstanding” CQC rating. The Head of Quality will oversee all aspects of quality governance, compliance, and service assurance; working closely with the Chief Operating Officer and Head of People, and supported by a Compliance Administrator. Location: This role offers a hybrid working pattern, with three days per week based at the organisation’s headquarters in Burgess Hill, West Sussex, and two days working remotely. You will also be expected to visit clients at least once per month to embed high-quality practices in the services, with the majority of the portfolio situated in London and the South East with a small number of services in the North West. Commutable from: Burgess Hill, Crawley, Brighton, Worthing, Horsham, Tunbridge Wells, Eastbourne, and surrounding areas. Key Responsibilities: • Lead on quality, governance, and risk management across the organisation, • Drive CQC compliance, audit readiness, and inspection outcomes, • Oversee safeguarding, information governance, and GDPR processes, • Develop and maintain governance frameworks and risk registers, • Conduct investigations, incident reviews, and root cause analysis, • Chair governance and quality improvement meetings, • Monitor client experience, feedback, and complaints to inform improvement plans, • Support operational efficiency and resource management, • Lead the implementation and adoption of a new quality management system Criteria: • Experienced Registered Manager (from any health or social care setting) with history of least a “Good” CQC rating, • Proven background in quality improvement, compliance, or governance, • Strong stakeholder engagement and leadership skills, • Strategic mindset with the ability to translate policy into practice, • Clinical or non-clinical backgrounds will be considered Salary and Benefits: • £50,000 - £55,000 per annum (DOE), • 25 days annual leave + 8 bank holidays, • Mileage allowance, • Employee Assistance Programme (EAP), • Blue Light Card Interview Process: A two-stage process including: • Informal virtual meeting with the Service Delivery Manager, • Formal interview with the Head of People Contact Details: To apply, or for more information and an informal confidential discussion, please contact Lijani Cherry at 02394 211 143 or . A candidate information pack including the full job description is available upon request. Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation. Compass Associates, established in 2009, is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments.

Part-Time Compliance Co-Ordinator, £16 per hour, Burgess Hill, 8 hours per week (ideally over 2 days), Permanent part time, 23 days + bank holidays pro rata, Pension, Parking The Role We are seeking a highly organised and experienced Compliance Co-Ordinator to take ownership of our ISO management systems and ensure the business remains audit-ready throughout the year. Working within a progressive, people-focused organisation operating in a busy contact centre environment, this role offers genuine autonomy and the flexibility to fit your hours around school hours if needed. Reporting into senior management, you will work independently while collaborating across teams to embed best practice and maintain high standards of compliance. Key responsibilities include: Maintaining ISO management systems such as ISO 9001 Ensuring ongoing compliance with ISO standards and internal policies Preparing the business for internal and external audits and conducting internal audits Co-ordinating and leading external audits end-to-end Identifying gaps, risks, and opportunities for continual improvement Updating documentation, procedures, and compliance registers Providing senior management with updates on compliance and best practice Supporting teams to embed ISO standards across day-to-day operations Ensuring Health and Safety requirements are met and maintained Ensuring the organisation remains compliant with GDPR and data protection legislation Requirements The successful Compliance Co-Ordinator will have proven experience maintaining ISO standards within a live operational environment and confidence leading organisations through external audits. Strong organisation, attention to detail, and the ability to work autonomously are highly desirable. You will also be a confident communicator, comfortable working across departments, and able to balance practical compliance with commercial awareness. This role could suit someone who has worked as a Compliance Administrator, ISO Co-Ordinator, or Quality Assurance Officer. Company Information You will be joining a progressive and people-focused organisation operating within a busy contact centre environment. With nearly 20 years' experience, the business partners with a wide range of clients and places strong emphasis on innovation, conversational quality, and continuous improvement. Their culture is built on autonomy, trust, and professional development, with AI-driven insight playing a key part in their strategy. The team is based centrally in Burgess Hill, just a short walk from the mainline station, and the company prides itself on valuing and supporting its staff. Package £16 per hour 8 hours per week, flexible 23 days holiday + bank holidays pro rata Pension Parking Hybrid working considered School-hours-friendly flexibility A trusted and autonomous role with real responsibility Supportive, professional working environmentTravail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion

As an Assistant Manager in the Audit Quality Support Methodology Banking team, you will support the delivery of high-quality audits by contributing to methodology development, supporting audit teams on technical and quality matters, and helping to ensure compliance with auditing, ethical and regulat

Ideas | People | TrustWe're BDO.An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth bu

At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world.Together, we grow, belong and impact.You'll be supported to learn, explore and develop from day one.We celebrate individuality, encourage bold thinking and believe success comes from working together.With u

Ideas | People | TrustWe're BDO.An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth bu

The ideal candidate should have a strong background in audit quality standards and a passion for client service. A leading recruitment agency in the UK is seeking an experienced Audit Manager to join a firm of chartered accountants in Greater London. This role offers responsibilities in audit manage

Ideas | People | TrustWere BDO.An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate todays changing world.We work with the companies that are Britains economic engine - ambitious, entrepreneurially-spirited a

We’ll broaden your horizons**Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Consistently high audit quality does not happen by chance.

Well broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an

A leading assurance firm in Greater London is seeking an audit assistant to perform stages of audit work under supervision. Key responsibilities include obtaining audit evidence and ensuring compliance with professional standards. This position is a great opportunity to begin a career in auditing.

Main responsibilities will be: Managing and supporting with the delivery of key projects which entails writing new or enhanced technical guidance and policies relevant to FCA and CASS, proposing changes to the audit tool, and providing input to training Managing and supporting audit stream risk mana

A leading laboratory in the UK is seeking a Quality Lead to join their Time & Frequency department. This vital role involves managing quality assurance standards, documentation processes, and compliance with regulations. The ideal candidate has experience in an ISO 9001 environment, internal and ext

Identifying and delivering feedback to relevant parties, including examples of good practice, to support continuous improvement in audit quality. As a Manager you will design and deliver a programme of audit assurance activities to support the audit business and the wider firm. As one of the world's

A prominent audit firm in Central London is seeking an Audit Director to lead audit clients and manage a team of 15. The ideal candidate will have ACCA qualifications with over 10 years of experience, strong technical expertise in UK GAAP and IFRS, and a proven track record of managing high-quality

Quality Management Delivery – Support the implementation and embedding of a culture of high audit quality across the firm by strengthening the firm's System of Quality Management (SoQM). Firmwide Contribution – Act as an ambassador for audit quality, helping embed a culture of high performance a

As an Audit Quality Senior Manager, you will specialise in inflight (hot) quality reviews and will contribute to the delivery of high-quality audits through leading some of the inflight reviews, supporting and coaching our audit teams, with particular focus on audits of entities in insurance sector.

Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help t

This role is ideal for experienced auditors ready to move into a central quality role without the pressure of chargeable hours, while still making a critical impact on audit delivery and professional standards. Our client, a reputable mid-tier accountancy firm, with an established national and inter

A leading accountancy and advisory firm in Greater London is seeking an Audit Quality Senior Manager. Ideal candidates should possess prior managerial experience and demonstrate strong technical expertise in auditing and financial reporting.

The successful candidate will collaborate closely with the Quality Manager and Construction Teams, ensuring compliance with quality standards and managing supply chain audits. Ideal applicants will possess over five years of relevant quality assurance experience, strong auditing skills, and a backgr

Audit Quality Methodology - Senior Manager - Industry & ServicesForvis MazarsLondonAbout The Team:The audit & assurance methodology team forms part of our firm's Audit Quality Support Team (AQST). It forms part of the firm's system of quality management; is responsible for designing methodologie

Responsibilities include conducting audits, preparing detailed reports, and fostering improvements in audit quality. This senior role requires expertise in audit quality, compliance, and the ability to challenge audit work constructively. A well-established professional services firm is seeking an e

A leading chartered firm of accountants in Devon is seeking an experienced Audit RI to manage client relationships and lead the strategic direction of their audit services. The ideal candidate will be CA / ACA qualified with a background in audit focused on OMBs and SMEs.

A leading accountancy firm in the United Kingdom is looking for an experienced Audit Manager to ensure high audit quality and support client relationships. The ideal candidate will be ACA or ACCA qualified and have proven experience in audit management. Responsibilities include supervising audit pro

This role involves supporting the Technical Manager, managing the Quality Management System, and leading HACCP activities to maintain compliance and ensure audit readiness.

A leading technology company in the UK seeks a Quality Engineer to provide quality and product assurance support. The successful candidate will conduct audits and manage quality standards within various projects. Strong auditing skills, expertise in ISO 9001, and effective communication are essentia

A leading firm of chartered accountants in Devon is seeking an Audit RI to lead their audit service line. You will manage diverse client industries, oversee audit quality, and drive business development. Ideal candidates will be CA / ACA qualified with substantial audit experience.

The role involves implementing high audit quality standards, managing ISQM compliance, and collaborating across teams to enhance audit processes. A leading global professional services network is seeking a Senior Manager for Quality Management in London. The ideal candidate will be professionally qu

The successful candidate will manage a high-performing team, drive audit strategy aligned with business goals, and ensure compliance and quality across audits. A leading Yorkshire consultancy is seeking a Head of Audit to lead its audit function. Candidates must be ACA/ACCA qualified with at least 1

A leading engineering staffing provider is seeking a Quality Management Engineer for Quality Assurance Services. This role involves performing thorough assessments of vendor Quality Management Systems for compliance with ISO 9001:2015 and associated standards. The ideal candidate will possess a Bach

As an Audit Quality Senior Manager, you will get…. If you are an ambitious Audit Quality specialist, looking for an opportunity to develop your skillset in a varied and challenging role, then apply now!. You’ll collaborate with various teams, including financial reporting, Audit and Assurance, a

A national business advisory firm in the UK is seeking a National Head of Audit to oversee audit compliance and enhance audit quality. This permanent role requires significant experience at a senior level within audit practices and offers a competitive salary with flexible, hybrid working arrangemen

Plan and deliver audit quality monitoring including Engagement Quality Reviews, cold file reviews and thematic reviews. You'll be the audit quality lead, working as a trusted support to firm leadership with genuine influence over how we deliver audits. This is a high-impact, high-visibility role whe

Audit quality is central to our strategy as an Audit Stream. Consistent high audit quality enables us to attract, develop and retain talented people and play a key role in market reform. This role requires a senior manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Depa

A leading mental health service provider in the UK is seeking a Clinical Audit and Quality Lead. This role involves ensuring compliance with regulatory requirements, leading audits, and supporting quality improvement initiatives. Candidates should have substantial experience in clinical audit and go

A leading audit firm in Greater London seeks an experienced Audit Quality Manager to drive audit quality and influence audit practices. In this role, you will lead the System of Quality Management, engage with senior stakeholders, and directly shape compliance standards. Ideal candidates will have a

This role involves designing and delivering audit assurance activities to support the audit business and requires strong communication skills and ACA/ACCA qualifications. A leading audit and consulting firm in Greater London is seeking a Manager for their Quality Assurance Team.

Working closely with the Audit Compliance Principal, you will take responsibility for all areas of audit compliance across the organisation, with the freedom to embed best practice and drive improvements in audit quality across a broad mix of clients and sectors. Significant experience working at Au

A prominent educational institution in Greater London seeks a Quality Administrator to manage administrative tasks and support quality improvement initiatives. The role includes maintaining digital records and coordinating audits.

A leading accountancy firm in Greater London is seeking an Audit Optimisation Senior Manager to design standardised audit templates and enhance audit quality.

A leading advisory and accountancy firm in the UK is seeking an experienced Audit Reviewer to ensure audit quality. Candidates must hold an audit qualification and have at least 5 years of experience in audit. The role requires reviewing audit files, maintaining compliance, and supporting ISQM1 eval

A growing international accounting firm is seeking a Head of Audit Quality, Compliance, Professional Standards & MLRO in Greater London. This senior governance role involves taking ownership of audit quality, regulatory compliance, and AML governance while interacting with regulators and private equ

A leading consulting firm in the UK is seeking a Quality Manager to lead the ISO 9001 Quality Management System in London. The role demands extensive experience in quality management and ISO standards, coupled with strong auditing and stakeholder management skills. Responsibilities include ensuring

A leading global professional services network seeks an Audit Manager for their Quality Management team in England, aiming to enhance audit quality across the firm. You will be responsible for leading ISQM compliance initiatives and collaborating with various teams to ensure audit excellence. The id

A leading firm of chartered accountants in Devon is seeking an Audit RI to lead their audit service line. The role involves managing diverse client industries, overseeing audit quality, and driving business development. Ideal candidates will be CA / ACA qualified with substantial audit experience.

A top auditing firm in the UK is seeking an Assistant Audit Manager to manage statutory audits and lead audit teams. Responsibilities include ensuring timely completion of audits, acting as a primary contact for clients during fieldwork, and providing high-quality service.

Plan and deliver audit quality monitoring including Engagement Quality Reviews, cold file reviews and thematic reviews. You'll be the audit quality lead, working as a trusted support to firm leadership with genuine influence over how we deliver audits. Keep the Audit Quality Management Manual curren