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  • Senior Occupational Therapist (Band 6)
    Senior Occupational Therapist (Band 6)
    hace 3 minutos
    £38682–£46580 anual
    Jornada completa
    London

    Location: North West London – Private Hospital Setting Hours: 37.5 hours per week, permanent Reports to: Therapy Lead Role Overview This is an excellent opportunity for an experienced Occupational Therapist to join a well-established multidisciplinary therapies department within a leading independent hospital. You will provide high-quality assessment and treatment to inpatients and outpatients, including those with complex needs, and contribute to the continued development of therapy services. Key Responsibilities • Manage an independent caseload of inpatients and outpatients, prioritising effectively and delivering evidence-based occupational therapy interventions., • Undertake detailed functional assessments, plan and implement tailored treatment programmes, and support discharge planning within the MDT., • Provide specialist advice to patients, carers, and colleagues., • Contribute to clinical governance, audit, and service improvement initiatives., • Supervise junior staff and support students or assistants as required., • Maintain accurate patient records and documentation in accordance with HCPC standards., • Participate in regular CPD, appraisal, and professional supervision. Person Specification Qualifications: • BSc (Hons) in Occupational Therapy or equivalent, • HCPC registration as an Occupational Therapist, • Evidence of ongoing professional development Experience: • Demonstrable post-qualification experience in acute or rehabilitation settings, • Competence in assessment and management of complex patients, • Experience in both inpatient and outpatient therapy desirable Skills: • Excellent communication and interpersonal skills, • Ability to prioritise and manage own workload, • Good IT and documentation skills, • Commitment to high standards of patient care and teamwork Additional Information You’ll join a supportive and collaborative therapy department with access to regular CPD opportunities, a structured supervision programme, and career development within an expanding private healthcare provider.

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  • Compliance Officer
    Compliance Officer
    hace 14 días
    £12.75 por hora
    Jornada parcial
    London

    About Us: Pine Herbals UK is a growing e-commerce business selling household products online, primarily via eBay. We pride ourselves on quality, compliance, and excellent customer service. Role Summary: We are seeking an experienced Authorising Officer to oversee financial approvals, compliance, and operational controls for our online business. This hybrid part-time role allows flexible working both remotely and on-site, ensuring transactions, supplier arrangements, and listings comply with UK regulations and company policies. Key Responsibilities: 1.Authorise financial transactions: supplier payments, refunds, chargebacks, and marketplace fees 2.Review and approve invoices, contracts, and documentation 3.Ensure compliance with UK e-commerce regulations and eBay policies 4.Maintain accurate records of approvals and audits 5.Identify and escalate operational or financial risks 6.Support internal controls and governance Requirements: 1.5+ years’ experience in authorising, compliance, finance, or governance 2.Experience in e-commerce or online retail, preferably household products 3.Understanding of UK consumer law, online trading regulations, and financial controls 4.Strong analytical, organisational, and communication skills 5.Ability to work independently, remotely, and on-site 6.Proficient in Microsoft Office Desirable: 1.Professional certification in finance, compliance, or related field 2.Knowledge of VAT, HMRC, and online marketplace compliance What We Offer: 1.Flexible hybrid working arrangements 2.Competitive hourly rate (£12.75/hour) 3.Opportunity to support a growing UK e-commerce business

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  • Dental Practice Manager
    Dental Practice Manager
    hace 16 días
    £35000–£55000 anual
    Jornada completa
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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  • Cleaning & Hygiene Services Manager
    Cleaning & Hygiene Services Manager
    hace 20 días
    Jornada completa
    London

    Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations. This role is ideal for a hands-on leader with strong operational, people-management, and supplier management experience who thrives in fast-paced, multi-site environments and can communicate effectively with diverse teams and stakeholders. Key Responsibilities • Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards., • Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback., • Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance., • Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training., • Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards., • Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement., • Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans., • Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets., • Drive service improvements and operational excellence through best practices and process optimisation., • Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships. Skills & Experience • Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts., • Demonstrated experience managing and leading teams, including supervisors and frontline staff., • Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders., • Strong knowledge of health & safety legislation, COSHH, and compliance standards., • Experience managing suppliers, service contracts, and operational budgets., • Excellent organisational, planning, and time-management skills., • Strong written and verbal communication skills.

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  • Restaurant Manager
    Restaurant Manager
    hace 25 días
    Jornada completa
    London

    About the job Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service. Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all. We are thrilled to take our much beloved, Dallas Burger, from Lisbon to London, and excited to search for an experienced and ambitious individual to help preserve the reasons why Dallas has become so special. ⭐️ The Role As a Restaurant Manager for Dallas Shoreditch, you will be responsible for overseeing the daily operations of the restaurant, ensuring an exceptional guest experience, and maintaining high service standards. You will lead and inspire a team, manage budgets, and ensure a successful entry to market. Since we have ambitious expansion plans, the ideal candidate will have the desire to grow with us on this journey. 📋Your Key Responsibilities 1. Operational Excellence & Guest Satisfaction • Maintain high service standards to ensure guests have a positive dining experience. We feel that the little details make the biggest of differences., • Address guest feedback promptly, engaging with customers to foster strong relationships and build long lasting loyalty., • Oversee restaurant opening and closing procedures, brand standard compliance, and food & beverage quality. 2. Team Leadership & Staff Development • Recruit, train, and motivate staff to work cohesively, ensuring a positive and growth-oriented work environment. It’s important for us to support and lift each other up., • Take the lead on training the team to ensure constant evolution of soft and hard skills, provide regular feedback to the team, and lead candidate selection., • Foster a culture of respect, ambition, and teamwork within the restaurant. 3. Financial & Budget Management • Manage budgets and targets by tracking revenue and expenses., • Optimise labor costs, implement upselling strategies, and adjust spending based on operational needs to enhance profitability. 4. Problem Solving & Crisis Management • Handle unforeseen challenges such as staffing shortages, supply chain disruptions, or customer complaints with effective problem-solving strategies., • Quickly assess and address operational issues to minimize disruptions and maintain smooth restaurant operations. 5. Health, Safety & Compliance • Ensure the restaurant complies with health, safety, and sanitation standards by monitoring HACCP protocols and enforcing hygiene practices., • Conduct regular audits to uphold regulatory requirements and ensure a safe environment for both staff and customers. 6. Collaboration & Best Practices • Work closely with HQ to share and implement best practices across all Vida Plena venues. We’re only better together!, • Maintain alignment with the company’s hospitality standards, cultural philosophy, and operational goals. ⚒️ What We Expect From You • Proven experience in a senior role in a similar restaurant., • Strong leadership; empathetic, and driven., • Ability to analyse financial reports and optimise budgets., • Excellent problem-solving and decision-making capabilities., • Deep understanding of health and safety regulations in the U.K market., • Experience in staff recruitment, training, and motivation., • Strong guest service and communication skills., • Ability to work in a fast-paced, dynamic environment., • Knowledge of restaurant POS systems and operational tools., • Passion for hospitality and commitment to providing outstanding service. 🚀 What You’ll Love About Working Here At Vida Plena, you’re not just taking a job - you’re joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you’re ready to bring your passion and expertise to our team, we can’t wait to welcome you!

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  • Technical Manager
    Technical Manager
    hace 1 mes
    £20000–£50000 anual
    Jornada parcial
    London

    A specialist Japanese food wholesale and warehouse company is seeking an experienced food technical manager with good knowledge of UK food safety and legal requirements. Responsibilities:  Leading food safety, quality and legal compliance across TK Trading’s warehouse, wholesale and retail shop businesses.  Leading the HACCP team, owning the HACCP plan and leading its implementation.  Maintaining compliance to the independent food safety certification standard for the warehouse & wholesale operation.  Maintaining legal compliance and ensuring requirements of the Food Hygiene Rating Scheme are met for the shop, and liaising with the local authority on food safety/hygiene matters as required.  Developing and maintaining food safety & quality procedures and documentation.  Reviewing and approving new products including specifications, allergen and labelling information, and technical aspects of supplier approval and monitoring.  Investigating, and following up on food safety and quality issues and complaints to identify the root cause and implement corrective and preventative actions.  Driving a culture of continuous improvement and ‘doing the right thing’ Experience:  A minimum of 3 year’s experience in a food technical / quality management role.  A minimum of HACCP Level 3 qualification and experience of implementation of HACCP.  Experience of working with compliance to standards and audits.  Training on food labelling legislation and allergens.  Training on root cause analysis.  Preferred – experience of working with requirements for food import to the UK  Preferred – experience of working with Japanese or Oriental foods  Preferred – Japanese language skills.

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  • Application Support Lead
    Application Support Lead
    hace 1 mes
    £50000–£70000 anual
    Jornada completa
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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