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  • Second Pizza Chef
    Second Pizza Chef
    2 days ago
    £35000–£37500 yearly
    Full-time
    London

    🚀 Fancy earning up to £52,000 a year, making people happier one pizza at a time? At Pizza Pilgrims, that's genuinely possible! If you love proper Neapolitan pizza, enjoy leading a great kitchen team and take pride in making people genuinely happy, this might just be the job for you. 🍕 What we're looking for: • Experience working with Neapolitan style pizza, • Previous experience as a Sous Chef In 2012, Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on... Nowadays we have over 20 award-winning pizzerias across the UK, we've got our own Pizza Academy where we run training workshops every day, and we're also a BCORP - something we're extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do! We work hard because we think pizza makes people happier. As a Second Chef, you'll be a specialist in creating the best Neapolitan Pizza's, and for every guest to leave with a full belly, and already planning their next visit. You'll also be accountable for: • Team leadership., • Heath & safety compliance., • Stock management., • Successful guest pizza launches., • Kitchen maintenance management., • Food quality auditing. Whilst skills are important, representing our values is just as important too. These shape our team culture. • 'Push Yourself' because we believe learning new skills and coming out of your comfort zone will help us improve as a team., • 'Be Yourself' means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work., • 'Respect Others' because everyone is welcome at Pilgrims and we're committed to creating an inclusive environment where people feel they belong., • 'Enjoy Yourself' because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. What's in it for you? • Up to £37,500 + tronc +bonus., • 45hr week over 5 days., • Serious career development - We are opening 5 pizzerias this year & next., • On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years)., • After 5 years with us, you get a paid 4-week sabbatical on top of your 33 days holiday! Some of our favourite Pizza Perks include... • 1 extra day holiday as "Happiness Day' so you can do something that you love and makes you happy about outside of work., • Team trips to Naples & beyond to meet suppliers & try new pizzerias, • A tasty bonus every time you refer a friend to join., • Free food & espresso every day - whole menu available & also deals with other restaurants, • A free after-work drinks (soft, beer or gin), • 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!), • Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you've got this far down the job advert, it might mean that we're a perfect match. Click the apply button and one of the team will reach out to you soon.

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  • Area Manager
    Area Manager
    7 days ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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  • Bakery Manager - Covent Garden
    Bakery Manager - Covent Garden
    9 days ago
    £38000–£40000 yearly
    Full-time
    London

    We are currently looking to recruit an experienced Bakery Manager for an established bakery operation in Covent Garden. This is a fantastic opportunity for a hands-on and commercially minded manager to join a growing bakery brand with a strong reputation across London. You will be responsible for the day-to-day running of the bakery, ensuring smooth service, high operational standards, and an exceptional customer experience in a fast-paced environment. The successful Bakery Manager will oversee daily operations, stock control, ordering, compliance, labour management, team development, and overall site performance while supporting the continued growth and success of the business. The Perks As Bakery Manager, you can look forward to the following: • Salary of £38,000 - £40,000 (dependent on experience), • 40-hour working week, • Tips plus monthly bonus, • 5 days on, 2 days off rota, • Some evening shifts required, • Private healthcare (post-probation, opt-in), • Unlimited CBT and therapy support through wellbeing provider, • Ongoing training and development opportunities The Place A growing, female-founded bakery business with multiple sites across London and exciting expansion plans throughout the UK. The Covent Garden site is a busy, high-volume operation focused on quality, consistency, and efficiency within a fast-paced environment. In addition to customer-facing operations, the site also supports wider production and e-commerce fulfilment for the business. This is a hands-on environment suited to someone who thrives in a growing brand and enjoys building strong teams, systems, and operational standards. The Person The successful Bakery Manager will have the following: • Food Hygiene Level 2 or 3, • At least 1 year's experience within a commercial kitchen or bakery environment, • Previous leadership or management experience, • Strong organisational and operational skills including stock control, ordering, audits, and compliance, • Hands-on leadership style with experience in team training, rota planning, recruitment, and performance management, • Passion for food, customer service, and building high-performing teams, • Bakery experience and exposure to P&L management would be advantageous If you are an experienced Bakery Manager looking to join an established and growing bakery business in Central London, apply today!

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  • Production Kitchen Supervisor
    Production Kitchen Supervisor
    14 days ago
    £32000–£34000 yearly
    Full-time
    London

    Department: Production / Operations Reports To: Production Manager (Kitchen Operations) Location: Leyton, E10 7QP Hours: Full-Time Salary: £32,000 - £34,000 per annum Are you looking for a new role in an exciting, fast-growing company? Do you enjoy leading teams, solving problems and making sure things run smoothly in a fast-paced environment? Do you want to help transform the health of people and the planet through food? We have the perfect role for you. We're Planthood, one of the fastest-growing health food companies in the UK. Our mission is to help people live healthier, happier lives by eating more plant-based whole foods. We do this from our own London kitchen, where we cook up irresistibly delicious food and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've now cooked over 4 million meals, featured on BBC Dragons' Den, and grown 300%+ year-on-year. As we continue to scale, we're looking for an exceptional Kitchen Supervisor to help lead our kitchen operation. This is a hands-on leadership role at the heart of the business, responsible for ensuring our kitchen team operates safely, efficiently and to the highest standards every day. A key focus of this role will be overseeing the daily food preparation and cooking processes, while managing our team of chefs and kitchen porters. You'll be responsible for managing production flow, signing off batch quality, and maintaining the exceptional culinary and hygiene standards that our customers expect. You'll play a key role in driving performance, developing people, improving processes and holding the kitchen team accountable. Working closely with the Production Manager, you'll help ensure that every component leaving our kitchen reflects the standards and values that have fuelled Planthood's growth so far. This is an opportunity to take ownership of a critical function within a rapidly growing food business and help shape the future of our kitchen operation. What You'll Be Doing Team Leadership • Lead, motivate and support our kitchen team members., • Create a positive, engaged, high-performing, and accountable kitchen team culture., • Lead daily team briefings and debriefings, assigning clear stations, individual tasks, and time expectations., • Train and onboard new chefs and KPs, supporting their development and success., • Conduct regular one-to-one meetings, coaching sessions, and performance conversations, managing team performance in real time., • Manage kitchen staffing levels, rotas, holidays and shift changes to ensure operational requirements are met. Kitchen Operations • Drive the daily production flow on the kitchen floor by sequencing tasks strategically, coordinating closely with the packing, warehouse and procurement teams to prevent bottlenecks and keep output steady., • Adjust production flow in real time, reallocating kitchen staff effectively to manage short-staffing scenarios and minimize idle time., • Step into production stations and demonstrate strong Chef de Partie (CDP) skills when required to maintain operational speed., • Support the day-to-day management of operations and deputise for the Production Managers when required., • Draft the weekly kitchen production schedule and set the daily production plan, dynamically factoring in variables like equipment availability, delivery delays, and staffing levels., • Procure fresh ingredients for the next production day using systems like Rekki., • Ensure KPIs and quality standards are consistently achieved., • Monitor team performance and productivity, identifying opportunities to improve kitchen efficiency and workflow., • Maintain accurate kitchen records, strong reports, and operational documentation., • Maintain a direct and vital line of communication with the Production Manager(s) by providing high-quality, comprehensive reports and structured end-of-day handovers., • Drive continuous improvement initiatives across the kitchen floor. Quality, Food Safety & Compliance • Ensure food safety, allergen, hygiene and HACCP standards are followed at all times., • Support quality control processes and ensure all required checks are completed accurately., • Promote a strong health and safety culture throughout the kitchen operation., • Support audits, risk assessments and compliance activities, including SALSA accreditation., • Help maintain the high standards our customers expect from every Planthood delivery. Stock & Equipment • Support stock control, stock rotation and waste reduction initiatives., • Monitor equipment performance and report maintenance issues promptly., • Help ensure production machinery is operated safely and efficiently. What We're Looking For • Strong culinary expertise: Minimum Chef de Partie (CDP) level experience with a strong palate, refined taste-testing skills, and a deep understanding of complex flavor profiles., • Mastery of cooking processes: Excellent knowledge of high-volume cooking methods, precise recipe scaling, ingredient behavior, and yield optimization., • Technical kitchen capability: Solid technical capability operating heavy kitchen equipment (e.g., bratt pans, large industrial boiling pots, blast chillers) and light kitchen machinery., • Production management skills: Excellent production sequencing abilities, knowing how to balance output speed with premium product quality., • Supervisor experience: Proven supervisory experience in a high-volume commercial kitchen, food manufacturing facility, or fast-paced catering operation., • KPI ownership: Experience driving team performance against key production metrics and taking personal accountability for shift output targets., • Strong reporting skills: Experience maintaining meticulous data logs and delivering high-quality, comprehensive operational reports to management teams., • People leadership: Strong leadership and communication skills, with experience coaching, developing, and motivating teams., • Operational mindset: Strong organisational skills, attention to detail, and a proactive approach to problem-solving and continuous improvement., • Composure & drive: A resilient, positive, and organized individual who maintains composure and drives urgency under pressure., • Compliance knowledge: Good understanding of food safety, HACCP, allergens, and health & safety requirements., • Tech-savvy: Comfortable using digital systems such as Google Workspace (Sheets, Docs, Gmail, Drive, etc), Slack, Trail, etc. Why Join Us? • Be part of one of the UK's fastest-growing health food companies., • Play a key role in a business that's scaling rapidly and making a positive impact., • Work with a passionate, supportive and ambitious team., • Enjoy opportunities for development, progression and increased responsibility., • Help us transform the health of people and the planet through food.

    Immediate start!
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  • Compliance Manager
    Compliance Manager
    2 months ago
    £20000–£24000 yearly
    Part-time
    Ilford

    Job Description: *Job Summary: Part Time (3 Days Weekly / Negotiable)* The Registered / Compliance Manager is responsible for the domiciliary care business's overall leadership, management, and regulatory compliance. They will ensure the delivery of high-quality care services in line with the Care Quality Commission (CQC) regulations, company policies, and industry best practices. The role involves staff management, business growth, compliance, and maintaining a positive culture within the service. *Key Responsibilities:* Regulatory requirements; • Register with the CQC (Care Quality Commission) Ensure the service remains compliant with all regulations and standards., • Develop, implement and review policies and procedures that align with C.Q.C’s Key Lines of Enquiry (KLOEs)., • Conduct regular audits and quality checks to maintain high standards of care., • Ensure all safeguarding procedures are followed, and concerns are reported appropriately., • Keep up to date with changes in legislation and implement necessary adjustments. Operational Management; • Oversee the day-to-day operations of the home care service., • Manage care assessments and ensure care plans are person-centred and regularly reviewed., • Monitor service delivery, addressing any issues affecting the quality of care. Manage operational issues daily such as work allocation, sickness absences and reliability concerns., • Work collaboratively with external professionals, including social workers, healthcare providers, and local authorities. Business Development & Growth; • Identify opportunities for growth and expansion of services. Regularly monitor the availability to take on more work., • Build and maintain relationships with commissioners, clients, and stakeholders., • Promote the business through networking, marketing, and community engagement., • Monitor financial performance and budget management. Set training and supervision targets for new starters. Staff Management & Leadership; • Recruit, train and manage senior team and care staff. Ensuring they meet company and regulatory standards., • Conduct regular performance appraisals and provide staff supervision and support., • Develop a positive workplace culture, promoting equality, diversity, staff well-being and professional development., • Address disciplinary and grievance matters in line with company policy, on time to a satisfactory outcome. Client Care & Satisfaction; • Ensure through assessment and planning a person-centred care service is delivered., • Handle client complaints and concerns effectively, ensuring satisfactory resolutions. Working closely with other agencies when required to do so., • Conduct regular reviews and arrange spot checks are performed. Seek client feedback to improve service delivery. Essential Requirements: • Level 5 Diploma in Leadership for Health & Social Care., • Previous experience in a managerial role within a domiciliary care setting., • In-depth knowledge of C.Q.C regulations and compliance requirements., • Strong leadership, problem-solving, and decision-making skills., • Excellent communication and relationship-building abilities., • Experience in recruitment, staff training, and development and retention. Desirable: • Leadership and Management Experience based on care sector., • In-depth knowledge of care quality regulations and compliance requirements., • Experience with inspections and audits, ensuring the service is compliant with care quality standards., • Experience managing health and safety protocols, including conducting risk assessments, and ensuring all practices align with health and safety regulations., • Experience handling difficult situations, complaints, and incident investigations, with a focus on problem resolution and quality improvement., • Experience in managing crisis situations (e.g., managing staffing shortages, medical emergencies, etc.)., • Ability to make quick decisions while keeping the best interests of clients in mind., • Ability to drive business development while maintaining care standards and compliance., • Strong communication skills to liaise with staff, families, commissioners, and regulatory bodies. This is not an exhaustive list of duties. The potential candidate will be required to be able to work flexibly to meet the changing needs of the business. Benefits: • Company events, • Company pension, • Free parking Ability to commute/relocate: • Ilford IG2 6UU: reliably commute or plan to relocate before starting work (preferred) Experience: • Management: 1 year (required) Licence/Certification: • Level 5 Health and Social Care Diploma (required) Work Location: In person

    No experience
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