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  • Application Support Lead
    Application Support Lead
    1 day ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Global Head of Finance & Operations
    Global Head of Finance & Operations
    15 days ago
    £50000–£60000 yearly
    Full-time
    London

    What it’s like working at Skills Builder Partnership Joining Skills Builder is not like working anywhere else. Our team consistently say they have never worked anywhere as collaborative, supportive or mission oriented. We combine the fun and dynamism of a start-up, the professional development opportunities of a corporate, the innovation of a digital native and the social impact focus of a charity. We are serious about delivering social mobility through our vision that one day everyone builds the essential skills to succeed. That means we are ambitious and set high standards for ourselves. We are reflective, inclusive and supportive. In practice this means that everyone makes time for others in the team, we get stuck in to solve problems together, we have regular employee surveys where leadership. About the role This is a role for someone with a hands-on, “builder” mindset who wants to apply their technical skills in an agile environment. Someone who is obsessed with optimising and innovating while consistently delivering high quality outputs. You’ll be a spreadsheet pro, but see the huge potential in solving problems with code and software. You’ll also get on top of technical subject matter like employment law and data protection. As the Global Head of Finance & Operations, you’ll be leading our strategic financial planning as well as our end-to-end finance operations and accounting. Alongside that, you’ll run our people and HR function and be responsible for legal and compliance. Skills Builder’s Global Division provides services and support to the UK division and to partners across the world, so it’ll be important that you enjoy working with others, creating and maintaining positive working relationships. We have big ambitions and your scope to grow, learn and achieve matches that. If you want to benefit from working with an inspiring team, with huge potential for learning, growth and development, we want to hear from you. Key Responsibilities Finance: Run the finance function, which serves both the Global and UK divisions Responsible for timely, accurate accounts (from bookkeeping and management accounts through to audit) Lead on financial strategy including budgeting, financial modelling and insights Human Resources: Run HR and people management for the Global and UK divisions Ensure that we have the right people with the right skills to deliver our strategy Responsible for recruitment, retention, policies and employment law matters Commercial, Legal & compliance: Support the team to pursue different commercial models and secure favourable terms Ensure compliance with laws in the UK and across our global operations Lead on legal matters, identifying risk, analysing positions and efficiently engaging with external counsel when appropriate Internal tech and IT: Oversee the provision of hardware and software to the Global and UK divisions. Technical Skills and Experience: Financial accounting expertise, gained either through qualifications (e.g. ACCA CIMA), investment or business modelling experience. Legal / compliance experience or aptitude. Either with legal experience and qualifications, or the desire and ability to think like a lawyer. People & HR experience or aptitude. Ideally having recruited and managed high performing teams, or the desire and ability to learn how to deliver a best-in-class function. Early adopter of tech. Adept at discovering and using the latest tech and prototyping solutions. Benefits: Term: Permanent Start Date: As soon as possible Working hours: Full-time (40 hours per week) although some flexibility may be possible Team days: We get together in person in Oxford or London 6 times a year for strategy, fun and food. Holidays: 25 days per year, plus bank holidays & potential to buy back up to 5 days. Location: UK remote allowing for regular travel or London (hybrid working with 1+ days in the office per week, free fruit, tea and coffee, ‘pastry socials’ and £600 London weighting). The application deadline is 0900 on 15th December, with first round interviews on 17th & 19th December. Applicants are encouraged to explore our work at before applying.

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  • Registered Care Home Manager
    Registered Care Home Manager
    29 days ago
    £39000–£42000 yearly
    Full-time
    Hersham

    Are you a passionate and experienced care professional ready to lead a warm, person-centred residential home? We’re looking for a dedicated and compassionate Registered Manager to join our care team and make a real difference every day. About Us Our 30-bed residential home in Walton-on-Thames provides high-quality care and support for older adults, including those living with dementia. We pride ourselves on creating a welcoming, homely environment where residents are respected, valued and truly cared for. The Role As our Registered Manager, you’ll take the lead in ensuring the home runs smoothly, safely and in line with CQC standards. Supported by the Operations Manager, you’ll be responsible for the overall management of the home — from supporting staff and ensuring excellent care delivery, to maintaining compliance and driving continuous improvement. Key responsibilities include: • Leading, motivating and developing a committed care team, • Overseeing the delivery of person-centred care with compassion and respect, • Ensuring compliance with CQC and all relevant legislation, • Building strong relationships with residents, families, and professionals, • Managing vacancies, admissions and discharges, home audits and care plans effectively About You We’re looking for someone who combines professional experience with genuine care and empathy. You’ll need: • At least 1 years’ experience as a Registered Manager in a residential care setting, • Experience in dementia care and a passion for supporting older people, • Strong leadership, communication and supervisory skills, • Knowledge of CQC requirements and best practice in adult social care, • Level 5 diploma in Leadership & Management for Adult Care (or working towards it) What We Offer • Supportive and friendly team environment, • Opportunities for ongoing training and professional development, • Competitive salary, • The chance to lead a home where your ideas and passion truly make an impact If you’re a caring, dedicated professional ready to take the next step in your career, we’d love to hear from you.

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  • Junior Sous Chef
    Junior Sous Chef
    1 month ago
    £38000 yearly
    Full-time
    London

    Production Junior Sous Chef / £38,000 /Italian / 7:00 am - 4:00 pm Term: Full-time W/H: 5 days Holidays: 28 Days off: 2 Junior Sous Chef of Production at Padella Are you passionate about food beyond your professional life? Do you love European cuisine, winemaking, and dining culture? Do you care deeply about where your produce comes from and its impact on the planet? If so, Padella wants you! The Padella Story: Founded by Jordan and Tim, Padella serves the best hand-rolled pasta with authentic, slow-cooked Italian sauces. Known for our fresh pasta made daily, Padella offers a fun, informal, and buzzing dining experience. You'll be trained and nurtured by our experienced team, with plenty of opportunities for growth. Best of the Rest: Balanced Work-Life: We prioritise a healthy work-life balance with a strict 45-hour workweek. Referral Bonus: Earn £500 for referring a friend who passes probation. Early Wage Access: Access up to 50% of your earnings before payday with Wagestream. Exclusive Discounts: Enjoy a 50% discount on food and drinks at Padella and a 60% discount at Trullo. Party Time: Join us for fabulous summer and Christmas staff parties. Professional Development: Gain wine qualifications up to WSET level. Exciting Trips: Travel with us to Italy and around the UK to meet our suppliers. Delicious Daily Meals: Start your day with an epic breakfast prepared by our ninja chefs. Training & Growth: Dive into Padella's rich training program to expand your culinary prowess and elevate your career. Fancy a New Bike? Join our cycle to work scheme, and we'll help you finance it. Chef requirements About you: Food Preparation & Production: You will be responsible for preparing and creating various products, including pasta dough, shaping and rolling, pasta filling, pastry, tarts and desserts, frangipane, batch food/sauces, and cocktails. Product Knowledge and The Creative Environment: Maintain and drive the highest team member product knowledge standards. Ensure chefs follow recipes 100% of the time for consistency. Training & Development: Create a culture of nurturing, monitoring, and celebrating success. Support the Head of Production in overseeing performance and progression processes, maintaining development paths for all team members, keeping them engaged and conducting regular appraisals. Recruitment: Oversee the recruitment and onboarding of all new team members in the Production Kitchen. I follow their progress and report to the Head of Production. Meetings & Training: Attend training sessions and staff meetings when necessary. Leadership: Lead and motivate the team positively, creating a culture that encourages high standards of professional behaviour. Acting Leadership: Take charge of the Production Kitchen when the Head of Production is away, ensuring consistency and maintaining high standards. Health and Safety: Ensure adherence to Food Safety and Health & Safety legislation. Monitor and act on feedback from In-House H&S Audits. Be fully aware of fire procedures and ensure the team is trained and aware of their responsibilities. Update and amend risk assessments for all kitchen equipment and train team members. Manage production equipment maintenance in line with the allocated budget.

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