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Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM
Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.
Photo lab technician/Photo Specialist Description We are looking for a Photo Lab Assistant/Photo Specialist Do you have an eye for detail and a love for fast-paced environments? Are you seeking a workplace that is enjoyable and inclusive? Then this might be the perfect opportunity for you.We are passionate about film photography and bringing the film photography community together. The Company 21STUDIO PHOTOLAB is a Fujifilm premium retailer specialising in photographic film,Photo printing ,photo gift ,We have pulled together a wide range of films, developing chemicals, cameras and more - alongside an in-house processing lab - with the goal of making film photography fun and accessible for everyone. The Role The key responsibilities will include: Operate and maintain photo processing equipment Develop and print photographs using traditional or digital methods Ensure proper color balance, contrast, and exposure in finished prints Inspect and adjust prints for quality control Assist customers with photo selection, editing, and printing Keep accurate records of orders and inventory Stay up-to-date with industry trends and new technologies Follow all safety and security procedures in the lab Handling incoming mail opening, sorting and matching with online orders Updating our online system with order details and timings Using lab equipment to develop and scan customer's films Occasional assistance our editing team (if necessary and with training) Finalising and preparing negatives for quality control. be able to communicate effectively with customers and colleagues alike be a quick learner be someone who enjoys retail, selling and can take on challenging tasks be a team-player be able to work under pressure, work to tight deadlines and be able to multi-task. have a strong command of English You will be responsible for ensuring all customer needs are met whilst working towards achieving daily targets You must be presentable as you will be representing our brand Encouraging sales of photographic merchandise, as well as offering a high quality and fast service in taking and printing passport photos, posters, canvases and photo-gifts • Operating the till • General Housekeeping • restocking and general maintenance of equipment and shop floor Person Specification: • Have a can-do attitude and be customer focused • Excellent attention to detail • Be a confident communicator • Have good time management • Be able to work calmly under pressure in a fast paced environment As a team we support each other in our work to ensure that all needs can be confidently and efficiently met. If this seems like the role for you, do get in touch! Skills & Experience Required: Knowledge of photo editing software and equipment Ability to operate and maintain photo lab equipment Attention to detail and ability to follow specific instructions Strong organizational and time management skills Knowledge of different types of film and photographic paper Knowledge of different types of Camera Ability to troubleshoot technical issues Strong communication and interpersonal skills Ability to work in a fast-paced environment and meet deadlines Proficiency in computer skills Experience working in fastpaced environments (preferred) Interest/passion for film photography (preferred) Must have Experience with should have at least 1 year of retail Sales experience knowledge of analogue photography/digital photography camera knowledge film/digital film processing scanning knowledge at leat 1year knowledge of Adobe Photoshop is essential Adobe Photoshop: (preferred 2 year ) Collaborative As we run a small business, be willing to "roll your sleeves up" and perform any other duties required to make 21STUDIO PHOTOLAB a success Salary: £12 To £14 per hour depending on experience Schedule: hours per week Flexible between the hours of 10am7pm Monday to Sunday Weekend availability Saturdays will be required as part of this role Flexible between the hours of 10am7pm Work Location: In person Benefits: Casual dress Company events Company pension Employee discount Flexitime 5.6 Weeks paid Holiday
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.